Opiniones de SYSPRO

Perfect ERP system on a tight budget

Puntos a favor:

Syspro is the perfect ERP for small organisations that simply do not need to scale-ability of much larger and better marketed ERP systems. The software, using its MS-SQL database will give you almost any report you require, otherwise you can extract the data you need, import it into your favourite spreadsheet program and compile those reports you need. Using SRS (Syspro Reporting Services) you can easily compile forms and reports and make them look how you want.

Puntos en contra:

Without a good and easily accessible local resource/service agent, the customisation possibilities are terribly daunting.

Simple to use and reliable ERP

Comentarios: Syspro was implemented to give us a solid, robust and scalable ERP solution that met the majority of our needs. We needed a system that would meet our core needs but also allow us to create the functionality that didn't exist without significant reengineering costs. Syspro was able to do this for us. The Syspro teams, and the VARs, all have experienced business analysts, project managers, and devs. They will work alongside you to develop a solid strategy for success.

Puntos a favor:

Right out of the box Syspro implements many best practise recommendations and for most businesses that's a great start. You can get up and running very quickly without having to customize Syspro. A key feature though is the extensibility of the software. We all have that internal process that no one could call best practise. It's unique to us, it's ugly and painful but we just can't live without it. Fortunately, Syspro gives you a very robust business object framework to deal with these situations. You can easily create customized features and external applications using your own programming tools like Visual Studio but that integrate seamlessly with Syspro. Business objects allow you to enforce strict data schemas so you can be confident that inbound data meets the Syspro standards - you only want good data going in! We have been able to develop numerous add ons and custom applications that add real value to our Syspro implementation. Like any major ERP software, Syspro cannot be everything to everyone. While the core functionality is extensive and varied the ability to quickly build new features that tie directly into Syspro is a sure way to improve your ROI.

Puntos en contra:

Patching is always a challenge. Syspro allows you to heavily customize the core product with custom scripts, screens and add ons. As a result, a solid testing strategy is needed to make sure that all customizations are properly tested in your dev environment before deploying to production. Things can occasionally go wrong with a specific port (patch) and core functionality can be impacted. Syspro are quick to respond to these issues though. Syspro doesn't publish hotfix availability for every known issue so be sure to ask your VAR when patching if there are any that are relevant to you.

Syspro is feature rich, complex and does not fit our industry or our company

Comentarios: It seems that there are basically two camps of Syspro users: those that love the ERP, and those that hate the ERP. That is evident in both the official and unofficial forums on the web. Overall, we can see the reporting advantages, but we are in the camp that Syspro is just not a good fit for us. We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either. We definitely have more cons than pros.

Puntos a favor:

Our installation of Syspro uses SQL, which allows for a great amount of reporting options. The data can also be extracted to Excel or an Access database. You can also utilize SSRS to generate reports.

Puntos en contra:

1. We are unable to receive inventory in a prior period. We are a repair service and subcontractor. We will order equipment and parts on the last day of the month. However, we will not receive invoices for those parts until the next month. If we roll our period forward, then we are unable to receive inventory in that prior month. As many of our customers have service budgets, often we have to bill items through a month end; billing in a different period can mess up our customer budgets. But if we are unable to receive inventory in our prior month, then we have to "hold" the month open. That throws off our AR. Although AR and Inventory can be closed separately, it will not work as no new Sales Orders can be open due to a period mismatch between Inventory and AR. That essentially means that we have to choose between Cash (AR Receipts) or Inventory being correct. The other will be off unless we juggle daily processes (like stop recording AR Cash Receipts in the ERP). This is a huge problem as often the prices on our inventory purchases can vary daily. As such, we often do not have an exact cost until our invoice is received from our vendor. As such, inventory is often required to be received in a prior period. 2. There are multiple ways in which to set permissions for users. We upgraded a few years ago from Syspro 6.1 to Syspro 7.0. Upon doing so, many users lost permissions. We have a service contract with Syspro (directly, not through a VAR), and they told us it should not have done that. They worked with us and could not find out why that occurred. After a few weeks, we ended up opening all permissions to everyone in order for people to perform their duties. Syspro never provided us with a resolution. This is not an optimal setup.

Excellent product! Been using it since 1999.

Puntos a favor:

We have been using Syspro since 1999 and have found it to be an excellent product to run our business. We utilize Syspro to run all of our domestic and international business and to seamlessly tie our businesses together. At any point and time we have complete visibility across the entire business. We use almost all of the core component modules (accounting, inventory, sales, WIP, Purchasing, etc.) that Syspro offers and we find the software fast, stable and extremely accurate. This is the thing I like best about this product; that it is extremely stable and accurate. I would think anyone in the market for an ERP would consider this a number one criteria and I have seen too often where other products miss this mark. With Syspro, I have found that things just work. I run a distributed system across a WAN with many users in different locations; and everything works and ties out. I rarely have any issue with the functionality of Syspro. A close second to its stability is its openness of its data. There are numerous applications that we have written to augment functionality to closer align the software with how we conduct business. This is only possible because we are able to access the data utilizing their E.NET features which allows us to execute transactions without bypassing the business logic.

Puntos en contra:

We are a 24 hour shop situated across the globe. Because of this, we have users in the system effectively all the time. End of Month closures and balancing functions require exclusive access in order to perform those functions. It would be better if we could perform those functions without exclusivity of the databases.

Syspro

Puntos a favor:

I enjoy the overall ease of use that Syspro provides for importing customer's orders in to our system. We are able to quickly take a customer's purchase order and convert it to a streamlined format. Another useful feature of Syspro is being able to access our inventory at any given moment. Being able to have an up to date look at our inventory when dealing with clients is essential and Syspro makes this possible in an easy to understand format.

Puntos en contra:

I'd like to see Syspro start to implement some automated features in their upcoming releases. A lot of steps have to be done manually in order to get results. Another improvement that would be greatly helpful is adjusting the overall discount for material when entering line items. This has to be done by each individual line when it would be a huge time saver to adjust the entire order at once.

With the right use case, this can be great software

Comentarios: While there are some things that can be frustrating within the software, it is reliable and very good at it's core competencies. It is very powerful, and and be tweaked to get a lot more out of it,. But be aware, it will take time, and you will have to train people multiple times to get them up to speed.

Puntos a favor:

Powerful software that is not reliant on online servers. Almost everything can be exported to excel for easy reporting functions. Integrates well with sharepoint, which is a big plus to our company.

Puntos en contra:

Steep learning curve and requires significant training for most of our team. Although it is good at what it does, but programming for additional reports and functions requires a lot of our team both in training and our IT department in creating solutions.

Maintenance Module

Comentarios: Supply chain processes, finance processes, projecct accounting

Puntos a favor:

It is a very user friendly application, easy to extract data to excel for fitter analysis.

Puntos en contra:

The erp has been design mostly for the manufacturing industry but it does not come with the equipment maintenance module manufacturing industry is equipment intensive and the cost of maintaining equipments is very high syspro lacks the capability of tracking equipment maaintenance cost syspro clients are forced to look for third party apps which are expensive and challenging to interface with syspro this is frastuating most of us please work on this.

Quality mid-market ERP offering

Comentarios: Much better and an accounting package and custom software cobbled together.

Puntos a favor:

The GUI is solid and intuitive. The support is responsive and positive facing. The ability to do a SQL install is good. Third party offerings are helpful as well.

Puntos en contra:

International development across countries ends up producing a varied interaction with the product. Lack of consistency in the interface that is sometimes bothersome. Sometimes it seemed they didn't debug well with new releases.

Priced well for the functionality

Comentarios: It's a solid product.

Puntos a favor:

You can pretty much get a module for about anything you want to do.

Puntos en contra:

Some modules are written in different countries and so the data validation and user interfaces are not always uniform.

Good enough

Puntos a favor:

It produces solid reports that are very useful in making everyday business decisions. Journal entries are easily done and retrieved. The audit trail is maintained, and it allows for easy tracking of users.

Puntos en contra:

The bank reconciliation feature needs an update to make it more user friendly.

Syspro has an excellent database, but is kind of clicky

Comentarios: It's an ERP. There are better ones, with easier navigation.

Puntos a favor:

The database is very well structured. It was easier to create reports and custom applications because it was unambiguous and followed best practices

Puntos en contra:

The actual UI left much to be desired. You have to click, a lot and some of the menus are confusing. There were no links to other records, you had to manually open the right module and start over again to find related records.

Futuristic Company

Puntos a favor:

It is a great product, because it covers a lot of standard areas in its packages, but allows for customization for specific vendors need. We have been using Syspro for two decades and are always amazed at the annual advancement of the product. It stays up with the times and has great developmental engineers. They are actually a head of its time and are refreshing to work with. .

Puntos en contra:

Not necessarily a lot of local distributors for this product. We have been happy as a house account.

Good product

Puntos a favor:

Wealth of features, functionality, and reporting.

Puntos en contra:

Expensive and requires expert level support to maintain.

Streamlined Processes

Puntos a favor:

As a small company, many of us are constantly using the system to keep track of all aspects of orders, manufacturing, and inventory. Syspro is a great tool for organizing our information and allowing all of us ease of access. Also great for our ISO quality system requirements. We currently don't have accounting integrated with the system, so I cannot attest to the performance of that side of things.

Puntos en contra:

Can sometimes be hard to get responses from the help desk.

Best value for a small business.

Puntos a favor:

Syspro is highly customizable and can be configured to fit just about any business structure, from process manufacturing to ecommerce retail. The online help is robust, and the online forums are available for technical help.

Puntos en contra:

The downside of the product being highly customizable is that configuration must be well planned and well thought out prior and during implementation. A bad implementation can lead to a bad experience with this product.

SYSPRO GROWS WITH US

Puntos a favor:

As our company grows our technology needs change. Syspro meets our demands and grows with us. Syspro vendors have an array of experts to assist users in creating system solutions, both simple and complex. Syspro provides us with the "edge" we need to be competitive in a rapidly changing market place.

Puntos en contra:

The product is so feature rich that I know we can take better use of it. We have just scratch the surface.

Excellent ERP software

Puntos a favor:

Very comprehensive ERP software with a lot of capabilities and customization opportunities

Puntos en contra:

The permissions are very complicated. This is both a positive and a negative. There are many options for different user tiers, which is a good thing, but it can be difficult to find exactly what you are trying to give access to a particular user and sometimes they overlap in multiple places. Some kind of wizard would be helpful.

Review of Syspro

Puntos a favor:

Nice product, great and helpful service. Modules for across the board manufacturing support, from inventory, bills of materials, all financial modules, and support modules like Customer Service to Shipping.

Puntos en contra:

Can't seem to get a cup of good Espresso, especially Decaf, from the software, and would appreciate more options of 'canned Syspro ready-made-reports'.

Syspro Software

Comentarios: I have worked with many ERP systems and ??Syspro is as good as any better than most. It is very flexible but ridgid which is what you want in an ERP system. We have been using it for over 10 years and find it to have very few glitches and very few software errors. It is a very reliable system. We currently use the MRP module as well as the AP, AR, GL, BOM, INV, WIP, Sales Order, Requirements Planning, Forecasting and they all performs well and are nicely integrated.

Puntos a favor:

Module integration, User defined screens, Flexibility, Ridigity, Ease of use, Constant upgrades, User support groups, Add on enhancements from secondary software companies.

Puntos en contra:

Lack of premade printed forms. Such as PO, Sales Order, Invoice, Job Router etc.

Manufacturing in the USA

Puntos a favor:

The software is modular - to a point, you can work with the features you most need, adding modulars as you grow. The vendor communicates with us directly and is very pro-active, checking-in to see if we are succeeding.

Puntos en contra:

It is not easily learned by new employees without ERP experience. Vendor is always helpful - help just costs money.

ERP system with tons of bells and whistle with futuristic vision

Puntos a favor:

ERP s/ware that meets wide variety needs with forefront future development. The developement team are well aware of upcoming trends; Iot, Big Data, AI. which are being implemeted in future releases.

Puntos en contra:

Trial module not available. Have been requesting for Trial module, but was told it is not possible

Very Happy with the Product, People and Support, Highly recommend

Puntos a favor:

Product is easy to use and training new users takes very little time, Vendor very knowledgeable, friendly and most information is found on there Web site

Puntos en contra:

Some processes are slow, Have nothing bad to say about the vendor, they have been very helpful over the 18 years we have been using the product

Syspro ERP software

Puntos a favor:

The flexibility of the software. For example, we have 3 Syspro companies in production and have different parameters that are setup to run these companies. Reporting is easy to develop and use based on Crystal Reports using Syspro's Reporting Services (SRS).

Puntos en contra:

No issues at this time

Syspro is our "go-to" program

Puntos a favor:

I like how flexible the product is. You can add a number of additional modules on depending on what you are looking for. The Syspro support and sales team are great to work with. They make you feel like a part of a community. It does not have a big box software company feel.

Puntos en contra:

The system takes a bit of time to train on. It is not very intuitive but once you get it figured out you can move through it fairly easy.

Have supported Syspro for over 10 years within our company.

Puntos a favor:

Syspro makes a great product at a reasonable cost. They continue to advance the product to stay current with the latest technologies and industry trends.

Puntos en contra:

There is not much to dislike, it meets all our basic needs and requires little maintenance.