Opiniones de Buildertrend

Buildertrend: Una Solución Integrada para la Gestión de Proyectos de Construcción

Puntos a favor:

Lo que más me ha gustado del software Buildertrend es su amplia variedad de características. Se puede utilizar para administrar de forma eficaz los proyectos de construcción, desde el control de la agenda hasta el seguimiento de pagos. Además, ofrece una amplia variedad de herramientas gráficas para ayudar a los contratistas a administrar mejor los proyectos.

Puntos en contra:

Lo que menos me ha gustado del software Buildertrend es el hecho de que no ofrece soporte telefónico. Esto significa que los contratistas tendrían que comunicarse con el equipo de soporte de Buildertrend a través de correo electrónico o chat en vivo. Esto puede ser un inconveniente para los contratistas que necesitan soluciones rápidas a sus problemas. Además, el precio del software Buildertrend puede ser un poco alto para algunos contratistas.

Mi uso de Buildertrend

Comentarios: Me ha ayudado a seguir la construcción y remodelación desde el inicio hasta el final de mis departamentos con el contacto directo de los contratistas, dándome una garantía de confianza y de un trabajo exitoso.

Puntos a favor:

Me da la seguridad de seguir mis proyectos de construcción a cada momento del día, entre sus opciones de remodelación, la empresa me da información del proceso, fotos, asesoramiento para tomar una decisión acertada.

Puntos en contra:

La incorporación de más idiomas en su plataformas como el español, portugués, francés.

Revolutionized my sales follow up

Comentarios: I used other CRMs in the past, but love using BuilderTrend. Its simple setup has allowed me to keep track of my customers as well as provide better follow up to my clients. I just utilize the Sales section of BuilderTrend, but it has improved my client relationships and increased my overall sales.

Puntos a favor:

Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation.

Puntos en contra:

The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying.

Arthur's BT experience at TCON Homes

Comentarios: It is helping in changing the culture at TCON Homes. It is a bit hard to explain for construction people that planning is more cost effective than starting smashing walls because you are aggregating value doing physical labour.

Puntos a favor:

Communication of job progress with subcontractors, client portal, upload photos, variatin and owner invoices.

Puntos en contra:

There is no taxes *yet. No milestones schedule items, but maybe not needed. Hope one day I can see To-dos on Gantt chart (not as a extra line, but a floating point).

So far so good !

Comentarios: Overall the program is great. If new to this type of software someone would greatly benifit from having a coach like we did.

Puntos a favor:

It's a big program with alot of information to take in. Still learning after using it for 8 months but overall it seems to tick all the boxes for CRM software.

Puntos en contra:

Customer success coach seems to take a long time to return e-mails/set up appointments when we have questions/concerns. We as a busniess are still in the early stages of intergrating this software so still learning.

It would be a great program if they made a few adjustments

Comentarios: When it works perfectly it has helped our 3 offices in 3 different locations communicate better and know what each other are doing on projects. We have just had to take more longer steps to make sure everyone is getting the correct information and making sure the information was passed onto the next person.

Puntos a favor:

It is better than most I have worked with. It is very easy to understand without having to use codes to get into sections.

Puntos en contra:

It tends to freeze a lot when I am uploading documents . I have noticed that when I am inputting information it doesn't always save despite hitting the save button numerous times. Thank goodness one of my employers knows this programs faults and doesnt think I am not doing my job correctly. Although it has caused issues with other management wanting to know why certain projects were missing items that I know I completed. Another issue that would make my and many others very frustrated is when we have worked with a client and sold a job then we get another project from the same client on the same property months later we have to create a whole new lead and copy and paste all the information on the old lead and paste it into a new lead in order for us to be able to create a new job. It is very time consuming to do this. It would be great if there was some way we could attach or add another job to the same lead and be able to create another job from the same lead without all the copy and paste steps we have had to do. Also when I am creating a todo on the bottom it asks which salesperson is this job from so I select it. If I do not add the salesman to job assigned to he will not be able to see what is happening with the job. It would be great if I could just hit the button on the bottom where I select the salesman and he automatically will get a notification and access to all information on this job instead of me having to assign it to him and select him on the bottom as well.

Buildertrend Software: A Comprehensive Project Management Solution

Comentarios: My overall experience with Buildertrend software has been great. It's a comprehensive project management system that has allowed me to streamline my workflow and get more done in less time. It has solved a lot of business problems such as deadlines, task management, collaboration, and more. I have also gained a lot of benefits such as more organized projects, improved communication, and better insights into project progress. All in all, Buildertrend has been an invaluable tool for me and my business.

Puntos a favor:

I have been using Buildertrend software for over a year now and I have to say it has made my job so much easier. It is an amazing project management software that allows you to keep track of projects from start to finish. The user interface is very intuitive and easy to use. You can create tasks and assign them to team members, track project progress, collaborate with team members, and even view detailed reports and analytics. Every feature is designed to make project management simple and efficient.I also love how Buildertrend simplifies scheduling. You can easily create and assign tasks to team members and manage project timelines. You can also set up notifications and alerts so that you stay on top of any changes or delays. The software also offers an array of integrations, which makes it easy to sync with other programs and services.All in all, I highly recommend Buildertrend software. It's an incredible project management tool that makes project management simple and efficient. Whether you're a small business or a large corporation, Buildertrend is the perfect solution for any size organization.

Puntos en contra:

The one thing I don't like about Buildertrend software is the cost. While it offers a lot of features, the price can be a bit steep for some businesses. However, the cost is worth it if you need a comprehensive project management system.

Streamlines so many parts of our business

Comentarios: Very good. If youre going to integrate BT make sure you take it on a section at a time. Dont try and open up too many sections to your team These guys have given a lot of thought to the software and it forms an amazing backbone for any client facing construction business. We couldnt last the day without it.

Puntos a favor:

This software is outstanding in many different areas We initially purchased it initially to manage our clients selections for new homes and it quickly got integrated elsewhere to the point its the backbone of many of our processes We use this now to manage client change order (it pays for itself on this alone every month) selections, materials ordering from site, daily logs, H&S management, RFI's for the design team and photo storage and programming to name but a few We couldn't go back to the old ways of doing many of these There are a lot of different features and you'll certainly find many that'll make it worth your while to use Oh and the customer support is ace

Puntos en contra:

Overall roll out is great and intuitive but you do need to comit to integrating BT to your business and this takes time and effort. THis is a software that gives back 10 fold what you put in, but it does need your comittment.

Amazing Experience with Buildertrend - A Must-Have Project Management Tool

Comentarios: Overall, Buildertrend is an amazing project management tool that is sure to help any project run smoothly. It is easy to use, offers comprehensive reports and scheduling capabilities, and can be used to manage large projects.

Puntos a favor:

Buildertrend has made project management and scheduling so much easier. The user interface is very intuitive and the dashboard is easy to navigate. I can quickly find all the information I need with a few clicks. It also offers great reporting and scheduling capabilities that make managing large projects a breeze.

Puntos en contra:

Although Buildertrend is a great tool, it can be quite expensive for smaller projects. The features are also limited and some of the advanced features might not be as helpful for smaller projects.

Easily Manage Your Projects with Buildertrend

Comentarios: Overall, I'm very pleased with the Buildertrend software. It's the perfect tool for managing projects and keeping everything organized. The user interface is intuitive and easy to use. The cost may be a bit high for smaller projects, but it's worth it for larger projects.

Puntos a favor:

Buildertrend is an invaluable tool for managing projects. It has a user-friendly interface and is easy to set up and use. It allows you to quickly and easily track progress on projects, assign tasks, manage documents, and collaborate with team members. It's a great way to keep all project information organized and accessible.

Puntos en contra:

The only downside to using Buildertrend is that it can be a bit expensive for smaller projects. The cost of the software can add up quickly if you need to purchase multiple licenses for multiple users.

Easy Onboarding with this polished project management system.

Comentarios: Buildertrend has really done there best to make our implementation go smoothly. We have ran into some bugs in the system, but they have always corrected the issues eventually. I definitely recommend this software to any small to medium sized construction company looking to tie their different departments together using one integrated system.

Puntos a favor:

Buildertrend has extensive customization options through the use of custom fields, filters, and views. The system is straight forward to navigate, and never leaves you wondering exactly where you're at in the program.

Puntos en contra:

The accounting functions are rather simplistic, and lacking some necessary features to make things work well. Also, the print-outs are not very consistent and sometimes lack pertinent project information such as the job name.

Easy to use and not just for building homes

Comentarios: I would recommend this to other companies. My friend is using it perfectly for her real estate sales and marketing company. They're not even building but I'm finding that this platform is flexible and adaptable like that.

Puntos a favor:

My favourite bit about this software is that I can add as many users as I like and not incur extra charges like we do for other software. At one point we had over 40 users. It's extremely helpful to us to have this feature because as a small business, we want to grow and it's difficult to do that if we can't include all the people we need in a system due to cost.

Puntos en contra:

We had issues with the cost codes. There were issues that could only be dealt with through the backend. I wish we had the ability to fix things like that ourselves including uploading a csv into the system.

Buildertrend Saves Time and Money

Comentarios: Buildertrend has been great so far and we are happy we chose to use this product. Hopefully as some of these new fixes / integrations get worked out the tool will become even more useful for us!

Puntos a favor:

Once set up, there are lots of functions within Buildertrend that save us time (and therefore money). We have found our quoting processes has gone from hours or even days down to under an hour. Having a dedicated support person help walk you through set up and questions was amazing and [SENSITIVE CONTENT HIDDEN] (our guy) is incredibly knowledgable and if he doesn't know the answer he finds it out for you.

Puntos en contra:

The integration with our accounting software, Quickbooks (QB) needs some improvement. It doesn't pass data through correctly nor does data created in QB pass back into Buildertrend very well. So unfortunately trying to get reporting on our true costs on projects still takes manual calculation. The other major drawback is there really isn't a good automatic tax feature (in Canada) so we essentially have to add a line item for each of our taxes. So if we make changes to estimate values, we need to manually update the tax lines as well.

Buildertrend is not for painters

Comentarios: There training, on boarding and customer support is top notch! When I first started using the software I really liked it but once we got tons of leads and jobs going it became almost unmanageable.

Puntos a favor:

The client portal is awesome! I wish my current software has one as nice and interactive as BT’s. The dashboard is great as well. I like the daily logs as well, it’s a great little communication tool for project management. Finally the sub portal is fantastic.

Puntos en contra:

It’s difficult to run reports for lead management and marketing. When setting up the Fanny it is dependent on the previous stage, however if someone is assigned to a stage and it doesn’t get Mark as complete on the day it was supposed to there is no automatic dependency, it’s all manual. So for us when there is 30 projects in different pre, in progress and post production phases, it’s a lot to go in and figure out. If you have less than five projects going then it’s fine.

Great software for job organization!

Comentarios: Overall Buildertrend has transformed our company for the better and brought us successfully into the future. We were able to go from all paperwork to virtually all digital. Files drawers full of paperwork sorted by each job are a thing of the past. Now all the information anyone needs is all packaged nicely, per job, at our fingertips!

Puntos a favor:

I love the all encompassing information housing Buildertrend provides for each of our jobs. All of our team members can access this info with ease. No more information hiding in private emails or documents hiding on company drives...all of which cause major problems when team members are on holiday or out sick.

Puntos en contra:

There are a few quirks and drawbacks I have found on Buildertrend. The most common qiurk seems to be the inconsistency of the same functions across different sections in Buildertrend. For instance uploading a file is done one way in one section of Buildertrend and a different way in another. Same with deleting items. In one section things just delete, in other sections you have to verify deletion and then select done...two extra steps. In the Leads section I can send a document out to be signed whether or not a customer has a log in to Buildertrend, but in the Change Order section (once the lead is a job) I can no longer send documents to an external emails for approval. I have to use Docusign to get signatures. This is not very streamlined. Seems like they had different teams writing code for different sections and they never communicated to each other on how to keep functions consistent throughout the software. The worst drawback is that there is essentially no function for schedulING. The scheduLES within each job are great, but when it comes time for a foreman to see what team members and subs are scheduled on what jobs and what ones are available to schedule, there is no function :(

Game changer for our daily operations

Comentarios: Overall we've had a very positive experience and don't foresee us switching anytime soon.

Puntos a favor:

Having one place to manage all of our field operations has been a game changer. Especially the iunlimited document & photo storage -allowing us to grant access to all paperwork and details to the field team with just a few clicks. The flexibility of the scheduling platform and ability to connect tasks and create interdependent "living" schedules is great and the ability to have multiple levels of permissions for subs/clients & our team is very comprehensive as well and allows us to customize for the way we use the system. Their customer service is top notch and there is always someone available to chat about an issue and they are on top of any issues with updates and consistently adding valuable features to the platform based on very specific user feedback.

Puntos en contra:

I think they need more work on the Lead/sales managing side of the platform -we had been using ACT customer management system and would love to have the ability to also manage all client contacts and leads in Buildertrend but it is not nearly as comprehensive although they did just roll out a reports function that will help I think more option for customization would be helpful. Even if they were able to integrate with ACT or the like. I also wish they integrated with more accounting software as we use Sage and it is not supported. Admittedly it is not as common as quickbooks but the lack of integration creates more work for us on the accounting side of things.

I am a horrified customer forced to use this product to refit condos destroyed by Hurricane Harvey.

Comentarios: It looks like a well thought out package. It would be so much better if users could change selections. Road Runner said it is not possible, because the construction company needs to protect itself, in case a user changes an item after construction starts. Hogwash! Use a time stamp. Take a snapshot! Freeze the app at construction start date. There are many ways to skin that cat.

Puntos a favor:

Pictures, prices, all available in one spot. I love the fact that I can view by location, or category. But it is impractical to use because there is so much dead space between items. It is great being able to tally up costs as you pick items. unfortunately the costs show up in the wrong fields. See the cons section for more. I really love the pictures and the details. the fact that I can see multiple images , in different rooms of the floor that I picked, for example. Very intuitive.

Puntos en contra:

Summary Price information is all wrong. My total price and remaining balance are the same! How can that be? As I pick additional items the dollar figure under selections made goes down. How can that be? I have no idea what my condo rebuild will cost me. It takes 500 click for me to pick flooring for 1 condo. I should be able to say "I want Tile- Wood Plank- 6"x 24" Lumber Gray tiles throughout". It takes hours for me to record what should take 1 minute! Each section is organized difrently. in the 1st section (enterance) my tile is 1st on the grid. Then on the second(Kitchen) it is last! This makes it so hard to search. If I look at a category view, there are page, after page of blank space between items, making it impossible to use. I have to go through 10 pages to move between flooring selections in this view making it useless. The same hold true for the location view. I suspect this is a function of the data loader, but the company and project managers always say "that is the way BY works" When I complain to Road runner restoration they say they can do nothing about it. They state they cant modify the software! The user has no capability to undo selections! So if we make a mistake we need to wait a month for the construction company to make changes. Items . If I logon to two units in the same webbrowser, one overwrites the other! Aaaah!

Review

Comentarios: I have used Buildertrend for almost 3 years now and I have appreciated having it.

Puntos a favor:

I like how easy BuilderTrend is to navigate and use. The system is definitely more user friendly than any other platforms I have used in the past. I also like how visually appealing it is, rather than only focusing on functionality, creators also focused on it being nice to look at every day, which truly does make a difference when working in the same program for hours every day.

Puntos en contra:

The quickbooks connection to desktop is very very clunky and can can and has caused major issues for us in the past. In terms of accounting, there are somethings that could be better. I would like to be able to see what has been sent over vs. what has actually been paid out to a sub, so the builder can tell without having to ask the accounting department whether or not someone has actually been paid, a more detailed status report would be great. I would also like for it to play better with the "projects tab" in quickbooks. Quickbooks has made a great projects tab, but it is not usable without how the information is brought over. this may not be possible, but it would be nice. :) Buildertrend is designed mostly for custom builders in the way that it is designed to connect homeowners and use allowances. I would like in the future if there were more production building type features.

Builder trend User

Comentarios: Its been really good and really helpful in professionalising what we do more and more which is really important to our company ethos.

Puntos a favor:

The software is so clever it is almost too clever. There is so much covered for the construction projects that we don't actually use everything (yet). We have integrated a lot into our day to day working practices and we love instant access to vast quantities of information in one place. It helps track and record so much which is really important. One of the biggest gains for us is that we track changes better and upgrades more and more meaning we are getting paid for what we are doing and we are more accountable but so are our customers and their changing demands. This also helps avoid disputes as often its all in writing clear and concise. we have adapted a lot to our own taste and needs which i another great benefit of the software

Puntos en contra:

Some of the accounting package link-up can be frustrating and we lost a function recently which was not particularly helpful for us and was driven by other contractors needs who use the software. Generally, it is adaptable and you can feedback these types of things but we felt like bigger contractors have more clout and we are also not in the USA so feel a little isolated and translation sometimes a small issue. There is also a lot of functions and some we have not quite worked out if they fit or even how they fit but again this may be translation and what we do use is more than enough. Training across contractors is also quite a mission and still ongoing but we keep going and it pays off.

G.C. point of view

Comentarios: Overall my experience has been outstanding with this product. It has freed me up to better RUN my company (instead of it running me) and finally be able to have some decent structure to it all in a few pieces of software to include BT.

Puntos a favor:

organization, everything in one place...even if you want your QB to link to it, which we don't...I kinda like the two separate. We don't really use the PO portion of the software but have tried it and it's nice to know that its there...wish there were more video's on the entire program from set up through project completion. Techniques and more demonstrations on product capabilities and link-able aspects of the program. I use chief architect for our design software, have been for over 20 years. They have great video's of product usage, tips and techniques by chapter from set up to a completed set of quality professional plans. I believe BT could do the same, this is a great product for managing a company like ours and the cloud just makes it that much easier to work remotely anywhere in the web is. The price point is perfect for us and allows us to operate at a competitive rate.

Puntos en contra:

For what I use it for I don't really have a dislike but I don't use but maybe half of the program. Wish there were more video's on the entire program from set up through project completion. Techniques and more demonstrations on product capabilities and link-able aspects of the program.

BuilderTrend is great!

Comentarios: We are a single family production vendor that, of the last three years have grown from building 38 homes a year to nearly 150 homes per year. I don't think it could have been possible without a program like BuilderTrend in place. In the three years that I have been here using BuilderTrend, we've been able to effectively manage while expanding our vendor base, accurately identify and reduce our variable cost, capture a true budget to set sales numbers to return the desired margin on a build, and given our superintendents the proper tool to document/leverage our vendors to receive a desired level of quality while effectively running the project schedule for a build. BuilderTrend has been an integral tool in the effective growth of our company.

Puntos a favor:

What I like most about BuilderTrend is it's ease of use, the customization ability of the software, and the ease of edit/revision. We can design the program to where our PO generate directly off of selections, separate by trip, and include whatever options may have been chosen. From selections, I can easily edit budgets and generate estimated sales cost for each individual job.

Puntos en contra:

The only drawback I can come up with is in direct correlation to one of their strengths. The company updates daily instead of doing batch updates periodically. As a result, they shut down part of their servers to perform their updates which can bog down and slow the program while they are doing this. This is usually no more than an hour or so and usually around the same time of the day. Knowing the benefit of doing this, it's a tolerable inconvenience.

Overall Pleased - Looking for more shortcuts

Comentarios: Overall, I have found the system very helpful!

Puntos a favor:

I feel the software is well developed. While I have not used every part I have a pretty good overview of the software and feel that the creators did a good job creating a system that is thorough for our industry.

Puntos en contra:

What I would like to see improved is an ease to using the selections. I spend a lot of time copying and deleting things that could easily be moved around easier with some simple additions to a toolbar like copy, move to another selection / project / category... I would also like a save and close button on the selections. Each time I save a selection my screen jumps around 3 times and then I can click on the X to close the window. I realize this is a small item but it would allow me to move around my projects much faster. I would also like to see a way to block cost codes that have not been selected on the Allowances so my team is not selecting incorrect codes when inputting selections. In regards to Allowances it would be nice to have a total for a category that can be broken down into each item. For example, having an allowance for appliances that I'm able to put a total of $5000 as the overall allowance but not breaking each item out while still having my cost codes listed in the Allowance so the totals are captured as selections are entered. This again would be a time saver as I need to watch my numbers but often not to the level of each cost code.

Excellent

Comentarios: I really can't enough about the customer service. They always answer the question I ask. My Customer Success Manager, , is so unbelievable. If every rep I had in my construction was like him, I would have no problems. But, all the other people who answer the phone are great, too. I attended a BTUniversity event, and the event planner, Danielle, for that was amazing, as well. EVERYONE I have ever dealt with (after sales) at BT has the best attitude. They are helpful and lovely and all things good. For those of you who do not know, they have bootstrapped the funding for this company. As a lot of us in construction have done, I find it extremely respectful. The guys who are in charge have done a great job and are very humble coupled with excitement for their business.

Puntos a favor:

This online management system is so great in every way. It is so intuitive to the construction community. I love the ease of scheduling, the ease of selections, having everything in one place for our team, the level of permissions per team member, and the customer support is off the charts - I don't think there's a rating high enough for them. I used a competitor of BT for years, and it's like driving a Tesla compared to a ModelT.

Puntos en contra:

What I like least is that I didn't find it sooner and the sales experience...barf. I get why they sell the way they do, but it's icky. Eventually, I forgot about how gross it was because the customer service is unimaginably great! Don't not sign-up because your sales person lacks authenticity and makes your skin crawl. The experience after is totally worth it.

Best Builder software ever

Comentarios: We are creating ravening fans with Buildertrend. Our clients love it and we therefore we are happy. We can build many more homes because everything is right there for our trade partners to see and know when they have work coming up.

Puntos a favor:

I love how everything about the building process is in this one spot. Very user friendly, and Buildertrend is very interested to hear on how they can improve. I love the scheduling feature and use this daily. Our clients are ravening fans and love this software because of it's transparency.

Puntos en contra:

Because Buildertrend is so awesome, it sets a high bar for itself. So when there are glitches or I cannot successfully upload many pictures I am highly disappointed. But 1st world problems right?!

Buildertrend - 2 Years later

Puntos a favor:

Buildertrend accomplished 90% of the roles I required of it from the moment we brought it onboard. More areas of my business were consolidated in the first 6 months of use than I ever thought would happen. This allowed field workers to properly communicate with us daily via BT.

Puntos en contra:

A large number of functions are not as advertised. BTs inability to deal with tax while integrating with an accounting software poses a large challenge. This tax issue forces us to ignore use of all customer portal faucets that deal with the finance as the figures are tax free and inaccurate representations of their costs. Estimates are limited to one per job. This prevents us from using it to provide a quote for clients as we frequently quote on multiple areas of renovation work and have the client accept 1-3 separate quotes which combine to form our works. Access to the timeclock function is limited to Internal users. Internal users have full access to any documents, photos, or other data on BT. The lack of a permissions setting on internal users means I can't have a single staff member employed who cannot see all documents on a job despite how sensitive the information may be.