Opiniones de Buildertrend

se enfoca en la sostenibilidad, tecnológica, eficiente energética y diseño moderno

Puntos a favor:

innovación y diseño vanguardista. cuidado y atención al detalle en cada construcción

Puntos en contra:

falta de calidad y atención al cliente. la falta de transparencia en sus procesos de construcción y negocios

Buildertrend: Una Solución Integrada para la Gestión de Proyectos de Construcción

Puntos a favor:

Lo que más me ha gustado del software Buildertrend es su amplia variedad de características. Se puede utilizar para administrar de forma eficaz los proyectos de construcción, desde el control de la agenda hasta el seguimiento de pagos. Además, ofrece una amplia variedad de herramientas gráficas para ayudar a los contratistas a administrar mejor los proyectos.

Puntos en contra:

Lo que menos me ha gustado del software Buildertrend es el hecho de que no ofrece soporte telefónico. Esto significa que los contratistas tendrían que comunicarse con el equipo de soporte de Buildertrend a través de correo electrónico o chat en vivo. Esto puede ser un inconveniente para los contratistas que necesitan soluciones rápidas a sus problemas. Además, el precio del software Buildertrend puede ser un poco alto para algunos contratistas.

Mi uso de Buildertrend

Comentarios: Me ha ayudado a seguir la construcción y remodelación desde el inicio hasta el final de mis departamentos con el contacto directo de los contratistas, dándome una garantía de confianza y de un trabajo exitoso.

Puntos a favor:

Me da la seguridad de seguir mis proyectos de construcción a cada momento del día, entre sus opciones de remodelación, la empresa me da información del proceso, fotos, asesoramiento para tomar una decisión acertada.

Puntos en contra:

La incorporación de más idiomas en su plataformas como el español, portugués, francés.

Welcome into the 21st Century

Comentarios: 9/10, I haven't had any major problems with the software. Theres not too many glitches, and like I said prior if you put the effort into it, it is 100% worth it. No question. Not only that but you have a great support team to back you up, whether you're a techy or not they can really shed some light.

Puntos a favor:

Phenomenal Software, it should replace everything that a construction company uses. I get that some dont like moving forward to tech, but once you actually put the work into BT to use it, it makes everything so much faster and coordination is top-notch. The fact we can give homeowners access to see whats going on construction wise saves us time and stress. We generally dont need to communicate basic things to them, they can see it for themselves!

Puntos en contra:

The selections software is still a little bit limited, takes hours of work. Some sort of master template to feed everything would be amazing if it could be implemented in the future. Also the loading glitch, and how I have to "click X" to search another property. Can make going through several properties fast to a chore since it has to refresh so many times.

Streamlines so many parts of our business

Comentarios: Very good. If youre going to integrate BT make sure you take it on a section at a time. Dont try and open up too many sections to your team These guys have given a lot of thought to the software and it forms an amazing backbone for any client facing construction business. We couldnt last the day without it.

Puntos a favor:

This software is outstanding in many different areas We initially purchased it initially to manage our clients selections for new homes and it quickly got integrated elsewhere to the point its the backbone of many of our processes We use this now to manage client change order (it pays for itself on this alone every month) selections, materials ordering from site, daily logs, H&S management, RFI's for the design team and photo storage and programming to name but a few We couldn't go back to the old ways of doing many of these There are a lot of different features and you'll certainly find many that'll make it worth your while to use Oh and the customer support is ace

Puntos en contra:

Overall roll out is great and intuitive but you do need to comit to integrating BT to your business and this takes time and effort. THis is a software that gives back 10 fold what you put in, but it does need your comittment.

Clunky at best.

Comentarios: They tried - nice people. You can’t overcome poor design and development. It has to be built with ease of use being a top priority.

Puntos a favor:

They are fantastic at marketing their product and putting on a good demo. Strong feature set if you can overcome a lack of flow and common sense usability.

Puntos en contra:

Packed with features yet ease of use is paid no mind. I was in the software field when everything transitioned to SAS from legacy hardware. The most important factors (high level) are security, down time, make it extremely user friendly, and feature functionality (not at the risk of losing ground on a user friendly interface). Today, if one can’t jump into a software for the first time ever and make it work with ease then it has little to no value (my humble opinion). This is exactly why many companies provide only 30 or 14 day trials or less. It either meets your needs or not but if you can’t figure it out because the execution is poor and the interface is clunky, it’s not a worthwhile investment. I think this company has focused too much on marketing with social media heads like “The Build Show” for popularity and too little on development. Make it stupid simple to where a VA in the Philippines can use it with ease and no background, only then would I have interest in trialing it. Also, the mobile app should be wiped clean and redone entirely - not usable. On to the next.

Now that our company has grown, this program meets our needs better

Comentarios: Last year when we first were shown the program we decided not to go forward. Now our that our company has grown, we see that BuilderTrend will be crucial for keeping ourselves and our crews organized. The rocky portions of the software do not outway the usefulness to our company. There is a learning curve and a lot of things to iron out as we implement it, but I can see it being a huge asset compared to other programs once we nail it down. On top of that, I know their team will keep improving the features and adding more features to a program that is already rich with features.

Puntos a favor:

The best feature in this program is communication and scheduling. Also, where other programs have to borrow from many 3rd party programs to achieve their functions, this program is able to incorporate all in one. We are using it for every step of the construction process, from sales to estimates, to job management and scheduling and invoicing. Other neat features include requesting bids to subs and vendors within the program, financing for customers, interactive and customize-able selections for customers within the program. There are other features not mentioned in this review as well. The main point is that this program offers all management needs for builders and contractors, and the software team continues to update and add features according to the requests and needs of those who are using the program. Also, where competitors charge extra for each user, this company includes unlimited users in their package, as well as unlimited subs and vendors. Some of the functions you would have to pay extra for in other programs like scheduling for crew etc. are included in their main package. Therefore the price, and what you get for your money is way better.

Puntos en contra:

This software is a little more difficult to learn than other competing programs, due to it's complexity and depth of features. At times it's a bit overwhelming, though that is to be expected with the level of depth. Also some other programs have a general appearance which makes the program more inviting and user friendly. That being said, we still moved forward with this program because of the need for more features without having to pay all the extra money. One feature they really need to improve is their proposal builder. They have good formatting options and cost codes/ item catalogs where you can build price lists within the system, but when you add items into the estimate or create a big template, when you want to go and edit info like quantities etc. you have to go through an ocean of items that are not clearly formatted (they have a worksheet tab for editing items, and a format tab for grouping and changing layout for final appearance, but the worksheet portion is unformatted, and in the format section you cannot delete items or change them at all. Therefore I found the proposal functions to be a bit rocky to deal with. However, buildertrend users can vote on improvements for the program and so there is at least light at the end of the tunnel.

BuilderTrend - Simming Pool Remodeling Company

Comentarios: We have had a great experience overall. The software works great, there is little to no downtime, and the customer service team has always been prompt and nice.

Puntos a favor:

It is cloud based, so you can access it from any computer or phone. The software is semi-customizable, which has allowed us to label and schedule things how we need them. We absolutely love the scheduling portion and the ability to upload daily logs/pictures from the job site for every job. There are a ton of other features that are really useful, such as the owner payment, job costing, and change order sections. Your overall experience will depend on how well you set up the program initially. If you set it up right, it is a great tool.

Puntos en contra:

While the program is semi-customizable, it is not completely customizable. There is not much they can do to help if you want a feature more customized other than submit a ticket and hope other people are complaining about the same thing. But, that is to be expected with any mass sold cloud based software.

Thoughts on BuilderTrend from a Remodeling company perspective

Comentarios: Solved the time that it took to email out the schedule to all trades and team now it flows alot better and I answer the phone alot less. Since most of the answers trades and the team are looking for are on BT they can find most of what they need there as long as we input the info they have what they need.
BuilderTrend gives me more time and freedom to do what owners of a business should be doing. It was one of the best choices I have made to start using it.

Puntos a favor:

The scheduling feature is what we use most. Its nice to have all the info to our trades and managers so they are fully aware of the project, can see pictures, and have a full scope of work prior to start date. We use the estimating part of the software as well I do wish the contract section had more detail in it which I think it could if we took some extra time to develop that.

Puntos en contra:

Very happy now I can have as many job starts as I would like instead of being limited. Little unhappy that I can have only 3 users and have to pay for more than 3. As the owner who does estimates I want access as a user. I also have a designer who does estimates and she needs access. I also have 2 project managers/carpenters that need access to it as well so I will be looking at having to pay for additional users on top of the price increase I have already incurred but making it unlimited job starts. Haven't fully used BT to its full potential but we will at some point. The software is top notch I don't have really any complaints that I can think of at this time.

Great Organizational tool !

Comentarios: I love being able to track all purchases and labor against the original proposal. It allows you to learn where you are making money, and where you are losing, so you can adjust from one project to the next. In this way, you can fine tune pricing to be as competitive as possible in the marketplace.

Puntos a favor:

I like the level of customization available in the software, it allows me to detail my proposals, and make them look the way I want, so they stand out from the competition. Also love the financials feature, and the schedule, so the client always knows what the project balance is, and what is happening next.

Puntos en contra:

To fully utilize the software, there is a lot of data to be entered and updated regularly on a large project, which can take a fair bit of time.

Arthur's BT experience at TCON Homes

Comentarios: It is helping in changing the culture at TCON Homes. It is a bit hard to explain for construction people that planning is more cost effective than starting smashing walls because you are aggregating value doing physical labour.

Puntos a favor:

Communication of job progress with subcontractors, client portal, upload photos, variatin and owner invoices.

Puntos en contra:

There is no taxes *yet. No milestones schedule items, but maybe not needed. Hope one day I can see To-dos on Gantt chart (not as a extra line, but a floating point).

Great versatility for GC and also useful for an architectural drafter

Comentarios: We are able to keep track of more jobs easier with Buildertrend. Our production volume was at our limit before searching for online databases and project management software; with Buildertrend we have been able to make our business work significantly more smoothly, and we have information at our fingertips which in the past was like finding a needle in a haystack.

Puntos a favor:

Buildertrend is a wonderful way to keep track of what is going on. This includes scheduling; creating, recording and sending documentation; organizing projects neatly; and staying aware of finances. It also has a very helpful Leads section, which helps me keep track of prospects from the earliest stage of when I become aware of them. In a word, I would say I appreciate most the organization which Buildertrend offers.

Puntos en contra:

To be succinct, the user interface (UI) is decent but could use some improvement. The Files section in particular could use some work. I would like it to be versatile and able to navigate easily. An example of improved versatility is being able to access information in a simpler and faster way, such as Windows Explorer offers in how I see and can analyze various folders and files. An example of easy navigation is being able to tile multiple view windows so I can compare file locations across multiple Jobs to keep similar file types in the same locations, and so I could ensure my folders all have identical names across multiple Jobs

Easy to use and not just for building homes

Comentarios: I would recommend this to other companies. My friend is using it perfectly for her real estate sales and marketing company. They're not even building but I'm finding that this platform is flexible and adaptable like that.

Puntos a favor:

My favourite bit about this software is that I can add as many users as I like and not incur extra charges like we do for other software. At one point we had over 40 users. It's extremely helpful to us to have this feature because as a small business, we want to grow and it's difficult to do that if we can't include all the people we need in a system due to cost.

Puntos en contra:

We had issues with the cost codes. There were issues that could only be dealt with through the backend. I wish we had the ability to fix things like that ourselves including uploading a csv into the system.

Buildertrend functionality and compatibility with Residential Renovation Company

Comentarios: Buildertrend has proven to be exactly what we were looking for to track daily functions such as Daily logs, change orders, purchase orders etc. The real time inputting of mobile devices and the function of the mobile app are very thorough and invaluable. The new internal user permissions are a bit more difficult to individualize. Edits affect all users within each label so the only way is to create a new title to edit a single user.

Puntos a favor:

A great construction management tool. Offers flexibility in formatting of different components within the program. Leads are easily tracked with notifications, summary page is very thorough and useful, job info, templates, scheduling, daily logs, To-Do's, Change Orders, time clock c/w geo-fencing, docs & photos, surveys, estimates, bills & PO's, Budget and owner invoices all flow well and again are customizable to fit individual company needs. Owner view is a great option and allows for owner participation and information flow.

Puntos en contra:

No tax module is addressed within the system. This adds a lot of steps and confusion to make sure taxes are added independently in QuickBooks Online (QB). It also confuses the customer on their Buildertrend site. We send all invoices out of QB for contract invoices and change order invoices. A big negative. A great management tool but weak on the interface with QB.

Great Customizable Software

Comentarios: Prior to Buildertrend, we had to use three programs to manage our jobs and purchase orders, now we just use Buildertrend. We are saving time and are able to keep everything in one spot!

Puntos a favor:

I love that buildertrend is so customizable. The software was able to be tailored for our specific needs while many of the other programs we looked at were not. The purchase order feature has allowed us to streamline and reduce our expense processing time. The app works well for our field operations and sales reps. Tech support and online chat people are very helpful in quickly answering questions.

Puntos en contra:

Although it's infrequent, we sometimes struggle with internet connections in storm/rural areas and the software does not have an offline mode. I dislike the receive payment feature as you can't record a payment by itself, you do it inside the invoice and although you can receive partial payments, you can record multiple checks in the payment box

Buildertrend Saves Time and Money

Comentarios: Buildertrend has been great so far and we are happy we chose to use this product. Hopefully as some of these new fixes / integrations get worked out the tool will become even more useful for us!

Puntos a favor:

Once set up, there are lots of functions within Buildertrend that save us time (and therefore money). We have found our quoting processes has gone from hours or even days down to under an hour. Having a dedicated support person help walk you through set up and questions was amazing and [SENSITIVE CONTENT HIDDEN] (our guy) is incredibly knowledgable and if he doesn't know the answer he finds it out for you.

Puntos en contra:

The integration with our accounting software, Quickbooks (QB) needs some improvement. It doesn't pass data through correctly nor does data created in QB pass back into Buildertrend very well. So unfortunately trying to get reporting on our true costs on projects still takes manual calculation. The other major drawback is there really isn't a good automatic tax feature (in Canada) so we essentially have to add a line item for each of our taxes. So if we make changes to estimate values, we need to manually update the tax lines as well.

Game changer for our daily operations

Comentarios: Overall we've had a very positive experience and don't foresee us switching anytime soon.

Puntos a favor:

Having one place to manage all of our field operations has been a game changer. Especially the iunlimited document & photo storage -allowing us to grant access to all paperwork and details to the field team with just a few clicks. The flexibility of the scheduling platform and ability to connect tasks and create interdependent "living" schedules is great and the ability to have multiple levels of permissions for subs/clients & our team is very comprehensive as well and allows us to customize for the way we use the system. Their customer service is top notch and there is always someone available to chat about an issue and they are on top of any issues with updates and consistently adding valuable features to the platform based on very specific user feedback.

Puntos en contra:

I think they need more work on the Lead/sales managing side of the platform -we had been using ACT customer management system and would love to have the ability to also manage all client contacts and leads in Buildertrend but it is not nearly as comprehensive although they did just roll out a reports function that will help I think more option for customization would be helpful. Even if they were able to integrate with ACT or the like. I also wish they integrated with more accounting software as we use Sage and it is not supported. Admittedly it is not as common as quickbooks but the lack of integration creates more work for us on the accounting side of things.

Great way to track projects

Comentarios: Buildertrend has made us look much more organized than we are, since the customer can see the project progress if they’re tech savvy. We are also able to see cost of project and markups as we do proposals.

Puntos a favor:

The best aspect of Buildertrend, would have to be the daily logs and customer ability to follow their daily project progress. Time tracking for employees, lead tracking, customer tracking, ability to sign projects electronically, receive payment online with minimal fees, and communicate with everyone involved with each project.

Puntos en contra:

Buildertrend is a bit convoluted and cumbersome for the small company like myself. Being out on the job physically working to make ends meet due to employee shortages, leaves me with little time for office work. When I do have time for office work, I struggle to find the time needed to enter enough information in BT, to get back what we are paying for it. The more we enter the more we benefit. BT was difficult to learn in some areas of the program, and upgrades sometimes require even more training. We struggle with scheduling, and getting project information to show up on quickbooks.

G.C. point of view

Comentarios: Overall my experience has been outstanding with this product. It has freed me up to better RUN my company (instead of it running me) and finally be able to have some decent structure to it all in a few pieces of software to include BT.

Puntos a favor:

organization, everything in one place...even if you want your QB to link to it, which we don't...I kinda like the two separate. We don't really use the PO portion of the software but have tried it and it's nice to know that its there...wish there were more video's on the entire program from set up through project completion. Techniques and more demonstrations on product capabilities and link-able aspects of the program. I use chief architect for our design software, have been for over 20 years. They have great video's of product usage, tips and techniques by chapter from set up to a completed set of quality professional plans. I believe BT could do the same, this is a great product for managing a company like ours and the cloud just makes it that much easier to work remotely anywhere in the web is. The price point is perfect for us and allows us to operate at a competitive rate.

Puntos en contra:

For what I use it for I don't really have a dislike but I don't use but maybe half of the program. Wish there were more video's on the entire program from set up through project completion. Techniques and more demonstrations on product capabilities and link-able aspects of the program.

Greystone - Crystal

Comentarios: We began using Builder Trend a little over 2 years ago as a move away from Build Tools. I have been very happy with the response time on customer support, and it is nice to always be able to reach someone when you have a question. We as a company are not currently using some of the features including scheduling and none of our subs or homeowners are going into the system, but we are trying to change this. We are actively using documents, selections, budgets, etc.

Puntos a favor:

I like the ability to get notifications for a variety of transactions, the ability to log in & see things from a variety of devices, the tracking features for every transaction, and I love the amount of storage space for documents & photos that it has.

Puntos en contra:

I wish it was more affordable to purchase more jobs so that we could use the system for our remodel projects, currently, we do not enter them in as many of them are small projects and do not warrant the expense it would cost us to have that many jobs. It is unfortunate because it puts us with two different processes for selections, budgets, docs, etc. depending on what type of project it is. I wish it was also possible to mark a selection as "Ordered," much like you can mark it as "Approved" it would help the designer & client know when it is absolutely too late to make changes. Lastly, I wish the transition to QB was more efficient. If you are using a desktop version of QB, which is the only way to have the contractor version, when PO's are pushed to QB, they do not populate the customer's job to the items on that PO even though it is tied to that job. I am not even sure what the point of tying the jobs together is as it does not seem to connect them at all in the transfer process.

Well worth the money

Comentarios: The software, like all I've tried to implement over the years, can be a little frustrating at first. You're going to get pushback from trade contractors and field people. However, I think it is well worth it. More importantly, the trades and field people have come to rely on the software and usually appreciate it after 3 to 4 jobs.

Puntos a favor:

The customer service is surprisingly amazing. Anytime I have a question, I am able to reach someone by phone or email very quickly. The integration with Quickbooks Desktop is almost flawless. We use the daily logs quite regularly. These logs allow the entire team to remain up to date on the jobs and their progress. We've also found that the homeowners are reassured by these daily logs. The bids section has saved us tremendous time and increased our estimating accuracy. The ability to be able to template jobs, bid packages, and so many other items saves us a ton of time.

Puntos en contra:

The software seems to be most suited for a cost-plus project. As we bid jobs on a fixed price, we have found a few of the features less useful. We are only using about half of the features. I can't fairly say that these unused features are not good, but we do want to use some of these features, and the fact that we have been unable to implement them causes me some frustration. These features include the selections and the warranty sections.

BuilderTREND Review

Comentarios: We are very impressed with Buildertrend. They are always coming up with new ideas. They are very progressive and very responsive to any programming changes. We have tried similar products in the past but nothing compares to Buildertrend. We would highly recommend this software. It is an important tool in the daily operation of our company.

Puntos a favor:

I like that it is one platform for our staff, our clients and our subtrades. I like the ease of the change order approval and decline, and the change orders are interactive with the appropriate vendors and subtrades. The schedules are so helpful to keep everyone apprised of the sequence of events. We use the daily logs to record our field visits and items that need to be actioned from those meetings. The To-Do tab keeps everyone on task and on time. We also enjoy the lead opportunity to make sure we are following up with all our potential clients.

Puntos en contra:

The inability to hide non pertinent information from the client view. We like to keep things as simple as possible for clients, so they are not confused. We would like the ability to hide columns that the client is not required to action. e.g. selection, change orders.

Excellent

Comentarios: I really can't enough about the customer service. They always answer the question I ask. My Customer Success Manager, , is so unbelievable. If every rep I had in my construction was like him, I would have no problems. But, all the other people who answer the phone are great, too. I attended a BTUniversity event, and the event planner, Danielle, for that was amazing, as well. EVERYONE I have ever dealt with (after sales) at BT has the best attitude. They are helpful and lovely and all things good. For those of you who do not know, they have bootstrapped the funding for this company. As a lot of us in construction have done, I find it extremely respectful. The guys who are in charge have done a great job and are very humble coupled with excitement for their business.

Puntos a favor:

This online management system is so great in every way. It is so intuitive to the construction community. I love the ease of scheduling, the ease of selections, having everything in one place for our team, the level of permissions per team member, and the customer support is off the charts - I don't think there's a rating high enough for them. I used a competitor of BT for years, and it's like driving a Tesla compared to a ModelT.

Puntos en contra:

What I like least is that I didn't find it sooner and the sales experience...barf. I get why they sell the way they do, but it's icky. Eventually, I forgot about how gross it was because the customer service is unimaginably great! Don't not sign-up because your sales person lacks authenticity and makes your skin crawl. The experience after is totally worth it.

A Perfect Business Tool.

Comentarios: Buildertrend is an integral part of our company, it helps in our company operations from the lead stage to sales and from there onwards to installation & collection stages with a track record of every single day.

Puntos a favor:

- We can upload all project-related documents, photos & videos under the customer folder. - We can update daily logs, which helps the team members to be on one page. - To-Dos helps us a lot in completing our task by time. - The schedule section helps a lot to keep a track record of projects. - We can send messages to our customers, and other team members can also view it using the global tab. - Under the financial tab, it gives us various categories which help a lot to our finance team.

Puntos en contra:

- It takes time while loading. - Daily logs can be edited by any team member without edit history.

Easy to Use - Professional and Civilian

Comentarios: My experience with Buildertrend has been overall very positive and getting better all the time with the enhancements and technological advances it has made over the past two years. I can't imagine going back to how were did things before.

Puntos a favor:

There are many aspects that I love about it but I'd have to say that the best one I use everyday is the client portal and how easy it is to interact in live time with them either about budget, product selection, invoicing, daily logs and record keeping. It keeps everyone up to date without actually having to update everyone individually and it keeps clients in the loop of day to day or week to week activities whether they are around or not.

Puntos en contra:

The first time we used the software, it had some bugs to be worked out with how it interfaced with other programs and ease of use. They seem to have worked these bugs out and are continually enhancing it by listening to users input and how their individual needs can be met.