Opiniones de Gofrugal

Suam Hardware Ltd With Gofrugal

Comentarios: I love their efforts in constantly working on the software to make it the best of its kind. The take customers' suggestions and review and implement it if it is feasible.

Puntos a favor:

Gofrugal Software is one of the products i have loved to work with. What I do appreciate most is their dynamic nature in implementing and customizing features that suits your business. We have successfully implemented the M-PESA integration(Mobile money payment), Outlet landing cost expenses customized for branch-wise item transfers, Android application for the tablets and with a range of good report analysis. They have one of the best customer care response 24/7 for easy solution in case of any issue. With Gofrugal, you are assured of your Value for money, best report analysis for your business and quality service from their support staff.

Puntos en contra:

No customer reward program on the Android app but soon it will be worked on

Best software for retail

Comentarios: User friendly , fast working and easy learn and best to train any one

Puntos a favor:

Billing easy to do , inventory management is very good and User friendly

Puntos en contra:

Gosecure due to multi data- base so I am unable to use

selfies support team

Comentarios: i am person who do not know more about the software and bill printer and barcode printer and i am sure there are many like me and support team is good its makes the wing on our business but if support team is not good the investment on that is waist

Puntos a favor:

1.quick connective with support team 2.many time they give quick solution

Puntos en contra:

1.very unhappy by there selfies customer service while u buy the software that time they will fix all the problem but later on if your bill print has some tiny problem which they can fix in second , then they will tell you please connect the hardware person that is not their job ya we can understand it but while buy first time that time they install everything, i also check other software service like billbook ,vyapar and merc but they give better service2.do not take feedback while get all proper trainings3.training person in hurry by that he do not give proper training4.whatsapp service is not available

Software for chain stores

Comentarios: Good product

Puntos a favor:

Service Support System is the most attractive thing when compared to the competitors.Being in retail sector the instant support is very crucial . They have automated the service and ticketing system. Also the centralised hq system gives lot of control on all operation.

Puntos en contra:

Pos application can be faster little more

Going frugal with Gofrugal

Puntos a favor:

Extensive Built-in Features, support, and ease of use

Puntos en contra:

Installation and upgrade time can be improved

Smart Baniye

Puntos a favor:

Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.

Puntos en contra:

Offer Management Feature is not upto the mark.

Value for money.

Puntos a favor:

Ease of use, Godelight team was very helpful in implementing gofrugal. They are good as gofrugal partner. They are up to date with the software knowledge and changes made by gofrugal on daily basis.

Puntos en contra:

There are few requirements not available at moment but those can be customised and feature request can be raised for that.

My Review

Comentarios: Superb!

Puntos a favor:

It is a very simple software to operate. Very user friendly.

Puntos en contra:

Customer support over chat can be challenging at times

Good

Comentarios: Well

Puntos a favor:

Good future, reliable and longer run it will help business

Puntos en contra:

Good futures will support the business

User Friendly Software

Puntos a favor:

User friendly. Cloud-based. Suitable for any size of Retail Business.

Puntos en contra:

while viewing the report you must define specific data otherwise it will take a long time to generate.

useful software for inventry

Comentarios: This software billing purpose ok.

Puntos a favor:

Billing and for the sales purposes the billing is useful.

Puntos en contra:

Inventory having some concern and the offer was not fully completed.

Easy to use feature packed software within budget

Puntos a favor:

The first benefit one will notice while using this software is its ultra short learning curve with easy to use features and a host of options to choose from. This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases. There is also an added benefit of development support for any customisation or personalisation requirements. The HQ portal consists of a host of analytics and reporting tools to ease MIS and business intelligence needs.

Puntos en contra:

With all the the benefits and features currently offered I feel there is still scope of improvement by adding up to the existing ones. Many other competitors in this segment of retail ERP is strategically partnering with many a lot of third parties to offer free integration from the ERP end. A similar list of strategic partnerships with Gofrugal is hopefully under development or yet to be developed. Focusing on this area may have a positive impact on customer satisfaction as well as business development.

Average

Comentarios: it is good, if you give options as per requirement of the business

Puntos a favor:

software is good, but usage of tabs is limited

Puntos en contra:

after spending we need to get the required tab enable, we need to pay extra cost

Optimal Solution for Business

Comentarios: Gofrugal has solved our internal theft issue and of course increased our overall sales with their variety of offers in the system.

Puntos a favor:

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.

Puntos en contra:

I dont find one when i compare gofrugal with other software.

Sunrisecitygroup

Comentarios: Retail easy/ RPos is excellent software having remarkable reports & features.
HQ software having so many difficulties & missing field of reports etc.
Due to the HQ integration the add on product features are not functioning properly. So we discontinued the add on products.
Real time technical support also need improvements.
ALR renewal support especially [SENSITIVE CONTENT HIDDEN] provided excellent & wonderful support.

Puntos a favor:

Retail easy having excellent features, but HQ having lot of limitations.

Puntos en contra:

HQ features, reports to be improved. Technical support should be required improvements.

POS SOFTWARE WITH BETTER POWERS TO SURVIVE

Comentarios: VERY GREAT WITH CUSTOMIZATION AND SCALEUP OPTIONS. LITTLE DISSATISFIED WITH SPEED OF SUPPORT BUT SOLUTIONS ALWAYAS DELIVERED.

Puntos a favor:

EASY FLOW OF ACCOUNTS AND SALE DATA AND USER ORIENTED GUI

Puntos en contra:

POOR ACCOUNTING HOLD ON IMPLEMENTATION OF SOME FEATURES. NEED TO TAKE LONG ROUTE THAN PRESENT INACTIVE ROUTES TO MEET DESIRED OUTOUT IN ACCOUNTING. THIS IS CASE ONLY IN HIGHER ACCOUNTING USE. BASICS VERY SORTED AS IS A GSP PROVIDER.

Value for Money

Comentarios: Helps us at a time we are growing and right now we are far more efficient and have nice tools for reporting and the support service is awesome.

Puntos a favor:

Very user friendly, has numerous features and very robust. Online support have been great.

Puntos en contra:

WIth all the features of modern pos software, this software is too good but it is locally installed in contrast to other cloud based pos systems.

PRODUCT AND SUPPORT

Comentarios: I am very much happy with Gofrugal product with customer service and they are providing the help document with videos.

Puntos a favor:

I am using the software more then 10 years and its very useful for billing and accounts with GST upload.Very much useful for find the purchase order and make use to place order

Puntos en contra:

We are almost using all the module i dont have any particular so its good

Gofrugal | A Truely POS

Comentarios: Gofrugal | A Truely POS, user friendly software

Puntos a favor:

easy to use good customer support friendly behavior of tech support members Cheap in cost Inventory management E invoice feature is good and easy to use

Puntos en contra:

no phone support, need edit option in transfer out screen but overall experience with this software is good for us !

admin

Comentarios: Overall it is value for money and simple to use. it is in detail solution and reports with mobile apps .

Puntos a favor:

Simplest screen and User interface. It is simple to Operate.

Puntos en contra:

Support have to improve as there is some delay in solution and understanding.

Gofrugal Product Review

Comentarios: It’s good and Healthy

Puntos a favor:

Maximum feature available. easy to understand easy to configure self help video and document

Puntos en contra:

Some features of starter we expect in standard

BEST SOFTWARE

Comentarios: no majar problem

Puntos a favor:

EASY TO USE AND IMPROVE BUSINESS SMOOTHLY

Puntos en contra:

most of the problems were solved promptly and the supporting team people sweet and soft spoken

The front runner

Comentarios: Previously some issues are there. But past 3 years i am not facing any issue. if any issue raised they will rectify in next patch update.

Puntos a favor:

Easy to use, understanding the application and 15 years of addiction

Puntos en contra:

No issues. Day-to-day updating. Some people are struggling to use this software. They need direct phone helpline.

Good

Puntos a favor:

Software is user friendly, has all the required features.

Puntos en contra:

Online chat support is worst. Except for few experts like [SENSITIVE CONTENT HIDDEN] from UP and [SENSITIVE CONTENT HIDDEN]from Mumbai rest all are amateurs and dont understand the issue.

Managing Director

Comentarios: I have been using this software since 2014 to date, but and its proven to be the best software in the world

Puntos a favor:

Usability and functions , good customer support, currency compatibility in every country

Puntos en contra:

The software is easy to learn and use, has good customer support and security features