Opiniones de Emma by Marigold

Great marketing tool!

Puntos a favor:

I love how streamlined and easy to use this software was! Much different than any other email marketing tool, but I loved the clean and easy-to-use templates. Great for agency work!

Puntos en contra:

I don't really have anything bad to say except the price point. It's hard to justify a month bill when there are other softwares out there that are virtually free to use (up to a certain point of course). I'd recommend this for an agency rather than an individual or small business.

Email Marketing at Breeze with Emma by Marigold.

Puntos a favor:

It is simple to create and send personalized and targeted email marketing campaigns with Emma Marigold.It is possible to reach and engage our customers using this software.

Puntos en contra:

I haven't experienced anything to complain about Emma by Marigold as it suits best out email marketing needs.

Be Cautious of Choosing Emma

Comentarios: Very bad company to do business with.

Puntos a favor:

Emma email provide very aesthetically pleasing emails while being user friendly. This this product is competitive with other basic email marketing SAAS products such as Constant Contact and Mail Chimp.

Puntos en contra:

Don't let their sales staff fool you on their upgraded packages. This is a very basic easy to use email service, that's it. Their upgraded packages which claim to add advanced features and automation don't hold a candle to a true email automation SAAS product such as Infusionsoft etc. Their sales account reps make big claims on the capability of the features but when actually using them, the workarounds that you will need to do are tedious. We have been using Emma for many years because of the attractive email layouts and ease of use. When we saw the promises the upgraded tools promised we were very excited. Unfortunately after really diving in, we found that the tools were not capable of effectively executing the processes and automation sequences that we needed. We signed a one year contract on the upgrade and as LONG time customers were reminded of that when asking to be dropped back to our old package. Because of this, we will be cancelling our entire account when the upgraded package expires. It's unfortunate, as we would have continued to be customers for many years to come. It's definitely not worth the price, and I would not recommend doing business with Emma.

The Appropriate Approach for Marketing

Comentarios: The program issues digital marketing streams, and this increases the sales revenue in a company.

Puntos a favor:

The presence of email marketing option from the program is a fruitful part. The dynamics in ensuring digital marketing which reaches more people.

Puntos en contra:

The program helps businesses to reach more people through marketing.

Creative Marketing Solution through Digital Support

Comentarios: The email marketing and digital support from Emma is a feature that the software has and they create a suitable marketing performance.

Puntos a favor:

The software has created lasting customer engagement approach that is dependable.

Puntos en contra:

The has included reliable approaches that foster marketing and creates a suitable business plan.

Emma Marketing/Email System for higher ed

Comentarios: We send regular newsletters to external and internal audiences with Emma at a fair and reasonable price. We also have segmented users by department.

Puntos a favor:

The WYSIWYG is pretty reliable and intuitive. The list management is easy to use and sending an email to multiple audiences is so clear that there is no possible confusion to send to the wrong groups. The emails frequently get sent immediately upon hitting send.

Puntos en contra:

The copy/paste from Word or from other sources occasionally will cause serious formatting issues that can't be resolved without looking into the source. The Word clipboard feature doesn't always work. The building out of the design of a template -- specifically the dragging and dropping -- can be frustrating because blocks can't always be relocated where you'd like them to be. At times, the format of font -- ital, bold, underline -- can get "stuck," meaning you have to go into the source to re-format.

Excellent enterprise email marketing

Comentarios: Overall very positive. The cost is very competitive and most of our divisions and departments are actually paying less through Emma than they were with services like Constant Contact (we do cost-sharing).

Puntos a favor:

Very robust and meets the need of supporting multiple divisions and user groups. We share branded templates globally to get beginners up and running quickly. Feedback is consistently positive that the system is very, very easy to use. Less support issues overall.

Puntos en contra:

Small issue but it doesn't support multiple users logged into the same campaign in the way that MailChimp did. If two users both log into the same campaign they could overwrite each others work.

It is a little more advanced than constant contact, still has the user friendly widgets to create

Comentarios: Better looking, more professional templates, more options, better anaylitical properties for response and easier to put together.

Puntos a favor:

better templates, easy to make templates and you can pay them to create a one-of-a-kind email for your organization.

Puntos en contra:

it's a little frustrating to have to change the template font to another font. Especially with bullet points. also, you cannot copy and paste into the blocks without creating extra steps.

Great interface and the team is helpful when you need them!

Comentarios: We can streamline our processes for email solicitations, newsletters and use it for both our company and our clients.

Puntos a favor:

We enjoy the flexibility that we have in their system. We can structure our campaigns differently for each client that we are working with. We use a zapier integration, which has been extremely helpful for us to get the tracking into our internal system.

Puntos en contra:

There have been a few situations were parts of the platform that we would like to use are in beta and haven't been as easy to use or clear in how we can utilize them to their full capacity.

Emma EMail

Comentarios: I love having the multiple accounts and being able to share contacts to cut down on cost, however, the time spent creating the emails is much longer as it is not as user-friendly

Puntos a favor:

Great to have multiple sub-account that all share one "contact" list so help with duplicates

Puntos en contra:

Not easy to format, very limited format options, takes much longer to make an email than with others

Terrible Customer Service - Locked Into Contract, Cannot Downgrade

Comentarios: Terrible. I am not the best with design and find the platform hard to use. When I contacted their team about how much it would cost to help design a custom template I was told $999. That is ridiculous. On top of it all I cannot even downgrade my service. I'm pretty sure if I wanted to upgrade there would be no problem in doing so. Terrible business model.

Puntos a favor:

The feature that most attracted me to Emma was its integration with my Opentable account. The integration took months to actually start functioning. They don't tell you that you need to go through a screening process to use the SMS.

Puntos en contra:

Terrible customer service. They advertise they have phone service 12hrs per day during midweek. You call and an automated service tells you who to email and someone from that team will get back to you within two business days. I've never had a service where I couldn't upgrade or downgrade. I tried to downgrade my package to only receive an email with the representative attaching my contract and saying you cannot downgrade until your contract is up in 9 months.

I <3 MyEmma

Comentarios: The integrations aren't as strong as larger packages, and user flow isn't fabulous, but simply for building gorgeous emails that look good on every platform, Emma is the undisputed leader.

Puntos a favor:

For nonprofits and small to mid-size businesses, MyEmma is the best, most intuitive email marketing platform around. Their customer service is over the top great, and the service they offer to build templates for you is well worth the small investment! Not only are they good to work with, but the team at Emma are firm believers in giving back to the community, something that comes out in their interactions in small but meaningful ways.

Puntos en contra:

I would love to see Emma manage more complex data. My heart was broken when I moved to a different organization and was no longer able to utilize Emma due to a more complex data and business unit structure.

Effectiveness of Emma

Puntos a favor:

I replaced Emma with iContact - it helped me to create and customize marketing emails in real-time.

Puntos en contra:

Unfortunately, Emma lacked a lot of tools auch as web design and e-commerce unlike it’s alternatives.

Email Automation and Insight with Ease

Comentarios: We are much happier with it in comparison to our formal software Constant Contact - the customer service is just more responsive, and the interface is so easy to use that we are able to have interns use with little direction.

Puntos a favor:

We are able to manage and automate customer campaigns all with one login - we are also able to visually show our customers the effectiveness of the design and lay out not just the messaging

Puntos en contra:

I wish that the templates were a bit more flexible so we could create ones not available in the system - however the option to work with a designer is quite nice and have used that service several times.

EMAIL DEMYSTIFIED

Comentarios: Companies typically spend ridiculous amounts of money on search engine marketing. This is no longer effective. Spend more on content syndication and companies that provide highly segmented lists with technographic data included. Then use email. For most companies - the website is no longer the destination for finding or educating buyers.

Puntos a favor:

Fully featured solution for using email to create actionable engagements with customers and prospects. B2B Tech companies don't have to spend valuable budget dollars on costly competitors; with Emma you get all the features you need to educate, engage and convert leads to pipeline. The dashboard tells the story of engagement, the engine has the automation you need to push leads through your funnel. The templates are creative so you can create memorable mail and there is a great resource library to improve your overall approach and skills to have effective email campaigns.

Puntos en contra:

Needs plug and play with sales activity trackers like Outreach. Could be easier to run multiple campaigns to different segments.

Emma Marketing Software is Easy and Affordable

Comentarios: This product allows me to reach law clients for the personal injury firm I currently work for.

Puntos a favor:

I began using this software during my current marketing position at a large law firm. We send out large email blasts to our clients from Emma. Emma makes it extremely simple to upload email lists, create campaigns and email a large list of clients. Emma email reports are also a great way to see which clients you're reaching, helping you in your marketing efforts. The pricing is also very competitive with other email marketing software, with their base pro price.

Puntos en contra:

I don't have anything negative to say about this software. I haven't experienced any issues with this email marketing software.

Good platform for email and landing pages

Comentarios: I had great customer service and it has met my needs. The platform is extremely easy to use but I wish it was a little bit more sophisticated on adding new contacts into automated campaigns.

Puntos a favor:

The price and easy set up. Very easy to set up with our information and start sending out emails.

Puntos en contra:

The process for adding new people to an automated email list. This was a major time waster for me and I wish there was an easier process for adding new people into an automated campaign.

It's better, but not there yet

Comentarios: meh

Puntos a favor:

Since emma added drag and drop functionality, it's a big improvement. It's got a long way to go

Puntos en contra:

social sharing not there yet, photo editing, forget it. frustrating to make it look nice

Plenty of other great, more affordable products than this one.Training is a Scam

Comentarios: Other than a monthly billing for NOT using there product, literally no benefit.

Puntos a favor:

Has nice templates and admin. Other than that there werent many features that couldnt be selected or offered from another company at a far more reasonable cost.

Puntos en contra:

Training was a COMPLETE waste of money. All the "Trainer Did" was give me a 15 -20 minute rundown of some of the features I already knew about. Company claimed it was an "hour consultation"...which even if it had been would be an insane hourly rate I had clients interested in using it and having us manage it. Ultimately they did not like the functions, especially for the price, so we discontinued that service within 2 months of using MyEmma. However, MYEmma continued to bill use and threatened to bill for a full entire year. Event though we no longer use any aspect of their business. Proving the greed of business and their "could care less" about the customer business motto.

Easy-to-Use, Basic ESP

Comentarios: Emma makes email marketing easy for small businesses, non-web people, and those with low resource availability. It's intuitive and easy to use, no HTML knowledge required. There are hundreds of templates to pick from, or you can upload your own custom emails as well. One of the major limitations I find in this software is in testing capabilities. A/B/C testing for subject lines is built in, and it will send to the winner after a few hours, but that's it. You can't A/B in email content without manually downloading, splitting your list, and re-uploading it as two different segments. You track the results on your own and send to the remainder of your list. It's time-consuming and cumbersome. Emma does integrate with many major e-commerce providers. We've used the Shopify integration. That has also been a bit cumbersome. Though we get the emails of purchasers, there aren't very many trigger email options through Emma. Overall, this is a great little program, especially if you are a small business or don't have an email team. It's not the Cadillac of ESPs, but it all you need is a reliable Honda, this would be a good fit.

Emma is just OKay

Comentarios: I really looked hard at using this program again, because I used it at my previous work and thought it would save me time in the short run, but quickly realized it wasn't going to work for me. The CSR was illusive and the price wasn't right. Then when I factored in the problems I experienced with the platform at my previous job, I felt it was no longer a good fit for me.

Puntos a favor:

I like that you can create super professional emails. I liked the templates one could choose from and ability to use links.

Puntos en contra:

Where do I start? Emma can be persnickity... meaning, if you exhale wrong, the wrong version of your email may go out. Label it incorrectly and you'll get a strange headline pop up on your target audience's email headline. It's also super slow. It is drag and drop, to a point. You can use links, but you can't put documents in your emails. You have to host those on Office 365 or someplace like that, get a link, then put that in the doc.

I love MyEmma

Puntos a favor:

It's very intuitive. I like how you can drag and drop components and it's easy to type in straight text without coding. It's a great tool for many situations. It's easy to use templates saved in the system for regular emails such as newsletters as well.

Puntos en contra:

Sometimes it's not as flexible as I would like. I can't move a certain component, though I can move others.

Excellent

Puntos a favor:

Fantastic software and a very helpful team also! Very good for sending company emails. Easy to use.

Puntos en contra:

No undo button. if you have more than one venue you have to update sender info rather than a drop down option with details saved for footnote

Poor user interface; buggy

Comentarios: 2 out of 3 times I use this product, I encounter bugs or basic functionality lapses. The HTML editor is balky and unpredictable, and I consistently have to log out and in to be able to send test messages. Customer service is excellent, but the everyday experience is not good.

Very user friendly with lots of features for marketing and great price

Puntos a favor:

I found the program to be very user friendly with applicable features for marketing and the price point is great value, great for the beginner as it allows simple direct and email marketing with tracking

Puntos en contra:

Really cant think of any cons except that if you are looking for a marketing program that is advanced then this may not be the one for you, that said it is a very effective marketing email platform. This is so much better than Marketo.