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Sobre Toluna Start

Plataforma integral de encuestas e información del consumidor totalmente integrada y con una comunidad global de más de 21 millones de consumidores.

Descubre más sobre Toluna Start

Puntos a favor:

It is quite easy and straightforward to sign up. Interface is user friendly as well.

Puntos en contra:

Sometimes the pay was low for some surveys. Or no pay at all and sometimes no surveys.

Valoraciones de Toluna Start

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,4
Funcionalidades
4,1
Relación calidad-precio
4,4

Probabilidad de recomendación

8,0/10

Toluna Start tiene una valoración global de 4,4 estrellas sobre 5 según las 80 opiniones de usuarios de Capterra.

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Filtrar opiniones (80)

Atalia
Gerente en México
Banca, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Toluna start

5,0 el año pasado

Comentarios: Agradable en todos sentidos, los empleados están a gusto.

Puntos a favor:

Que hay encuestas cortas, ágiles y el avance se refleja al instante.

Puntos en contra:

Podría mejorar en cuanto a que rara vez las encuestas no avanzan y tenemos que salir y perder avance.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Crea tu encuesta

3,0 hace 2 años

Puntos a favor:

Como empresa tiene muchos puntos positivos, ya que recolectas mucha información que te puede favorecer en tu desempeño empresarial.Para usuario puedes generar ingreso pasivos extra, sin hacer mucho esfuerzo.

Puntos en contra:

La política de exclusión es muy estricta, ya que es muy difícil calificar en las encuestas y poder obtener un poco de dinero extra.

Erika
Mexico en México
Arte y artesanía, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Pésimo servicio de contacto y atención a clientes

3,0 hace 2 años

Comentarios: Malisima

Puntos a favor:

Contestar encuestas cuando me dejaban. No entiendo como está calificada cómo una de las mejores.... No es tan buena como dicen.

Puntos en contra:

Que al parecer hay algo extraño pues ya que uno está cercano a juntar los puntos y ganar una tarjeta de regalo deja de enviar encuestas o pasa esto que no dejan acceder a la página....

Usuario verificado
Usuario de Linkedin verificado
Logística y cadena de suministro, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Plataforma útil para realizar encuestas en línea

3,0 hace 2 años

Puntos a favor:

Lo más destacado positivamente de Toluna es su facilidad de uso, la variedad de temas que ofrece en sus encuestas, la posibilidad de obtener recompensas por participar en ellas, su comunidad en línea para interactuar con otros usuarios, y la personalización que permite en las encuestas para satisfacer necesidades específicas

Puntos en contra:

En resumen, aunque Toluna es una plataforma útil para realizar encuestas en línea, en mi caso encuentro limitaciones en la personalización, frecuencia y calidad de las encuestas: a veces pasan meses y no recibo una sola encuesta y cuando si la recibo me descalifican casi de inmediato, y las recompensas son inalcanzables

Gabriela
Auxiliar de en Uruguay
Supermercados, 5.001-10.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Toluna

3,0 el año pasado

Comentarios: Entras fácil pero no te dejan hacer las encuestas

Puntos a favor:

Mandan varios correos con encuestas pero no dejan hacerlas

Puntos en contra:

Mandan varios correos con encuestas pero no te las deja hacer

Luke
Luke
Data Analyst en RU
Usuario de Linkedin verificado
Servicios financieros, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Quick way to get responses from the team to make decisions

5,0 hace 5 años

Comentarios: User friendly program to help make team decisions.

Puntos a favor:

In cases where it should be a team decision about something, but it isn't crucial to be in person for it, QuickSurveys is great to get the responses from the team members. You can then quickly see what options are most popular and why they are most popular, leading to the best final decision.

Puntos en contra:

Participants do not put as much effort into it sometimes because it is anonymous. It is easy to just select any options without fully reading everything, which happens to be the case sometimes.

Brenda
Teacher en EE. UU.
Aprendizaje en línea, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

A long time survey addict!

4,0 hace 4 años

Comentarios: Overall these are good surveys and rank high among the many I have used. There seems to be a good deal of effort put in to designing them. Rewards are satisfactory and the opportunity to voice my opinion about products is wonderful.

Puntos a favor:

I have been doing surveys for years. I do them almost nightly in my free time. I love having my voice count and receiving rewards along the way. QuickSurveys is one of the most well known and commonly seen surveys in the field. I am familiar with it through Toluna as well as some other sites that it appears on. If I am not mistaken I believe they have appeared on Quickthoughts and opinionoutpost as well as others. If I had to only point out the positives I would say that it gives detailed questions, uses visuals on occasion and appears to do a good job filtering out people who do not meet the needed customer demographic. The survey gives you the opportunity to give real answers that can impact products in every consumer area such as shampoo, video gaming and vehicles. I trust the name when it appears because it is widely used and I have been doing surveys for a long time. I became very familiar with different companies.

Puntos en contra:

I do have a couple of complaints. I do find some of the surveys to be very long compared to their counterparts. On several occasions I felt like I was halfway done with a survey only for it to go back to the home page and inform me there were enough participants already or that I did not qualify. I feel this should be determined very quickly so I am not wasting time on a survey I will not be given the chance to complete. I also have received an error message after completing the survey a couple of times resulting in a loss of the promised reward. Aside from these couple of occasional issues I have been satisfied

Jason
Technician en EE. UU.
Formación profesional y coaching, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Sorry, this survey is not a match

3,0 hace 4 años

Comentarios: I haven’t been able to get on a positive streak of selection and completion as a user. As a client I would have to say its very useful as the filters are extreme.

Puntos a favor:

The software is easy to use. The layout is simple. It definitely isn’t loaded with options or information to overwhelm a new user. I like the simple blue and white colors. The email communication is professional. I get a lot of emails and a lot of garbage but scrolling /opening through quickly I can distinguish a legitimate company. Signing up and first impression I would give an 8.

Puntos en contra:

It asks questions multiple times and I understand the bot security but it doesn’t seem to compile the information to use it efficiently. I selected around 10-15 surveys to take and partially completed most of them but was only able to fully complete a few. It says its asking some questions to find a survey thats a good match for you but they are the same questions. It would seem the software would have been able to compile this information to complete a user profile and have these surveys that are a good match already filtered and ready on the users app. Its very discouraging to keep answering questions and then having to keep starting over especially with the same questions. The last survey I completed was all over the place. From appliances to the corona virus it felt like it was trying to find a way to say this one is not a match either. After I completed the survey it took me back to the survey page and my points didn’t reflect the completion. There wasn’t a landing page to say something like completed, points acquired, when they will be credited, a survey score or any type of useful information. Also I couldn’t find a link that had anything to say about it. I am hoping that the redundancy of the questions is to scale users for quality and the user experience improves. I’m sure if I looked hard enough I could find the answers to any questions I have but overall beginners experience I would have to score a 6.

Lakshmi Priya
Freelancer en India
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Review of Toluna Start

5,0 hace 3 meses

Puntos a favor:

Toluna Start surveys are generally simple. The user-friendly interface and the ease of creating and distributing surveys quickly. The ability to redeem rewards via Paypal and the vibrant community interactions are very appreciated.

Puntos en contra:

Sometime I experience frequent disqualifications from surveys after investing time, which can be frustrating.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Your Variety Survey Platform

5,0 hace 2 años

Comentarios: It resolves much of the problem in answering those queries of product brands. Through this software, it helps much in improving products and services of companies that are selling worldwide. In a way it can serve more people through giving opinions and feedback to it.

Puntos a favor:

I like the most, the varieties of subtopics in this platform. I can have a game, polls, surveys and contest of designs and etc. I can also acquire points from these mentioned features. I find it very comprehensive site as for me. I do have lots of choices to take and not time pressured.

Puntos en contra:

I just don't like the idea of me as a panelist and taking much time answering the questions and in the middle of the survey i will be disqualified. it is a kind of waste of time then for me. I hope to have it improves that when disqualifying a panelist, it somehow will disqualify it that soon and not on the later part of the survey itself.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

QuickSurvey Review

5,0 hace 6 años

Comentarios: Overall it's been pretty good. A few team members experienced a few issues with under-qualified project managers, but overall, I've been quite happy.

Puntos a favor:

QuickSurveys are great for quick turn projects. The account/project team does a great job handling any concerns, so that I don't have to spend time programming or trouble shooting.

Puntos en contra:

It would be helpful to have a few other visualization options for data - often times I screen shot the analytics page, because the PowerPoint output looks less clean. For instance, combining responses from different questions to create one word cloud would be helpful. "Filtering" is the one feature that could be improved upon. It's definitely functional, but for some reason, not the most intuitive the first time you go about it. Clearing filters within the charts and tables can be handy, but it would be nice if there was also a "clear filters" button in the tool bar where the original filter funnel sits.

Olivia
Olivia
senior research executive en RU
Usuario de Linkedin verificado
Estudios de mercado, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

useful for simple, cheap surveys

4,0 hace 4 años

Comentarios: useful for quick surveys, but not enough of a powerhouse for long detailed surveys, with complex routing. this is as expected though. quick surveys is useful for quick and easy surveys that you can get out into field that day if wanted.

Puntos a favor:

has enough functionality to ask several different types of questions - this typically covers what you would need for simple surveys. other software sometimes lack options covered in quicksurveys simple user design - easy to work out how to create your surveys, and send them out etc. can send surveys to enough participants options of how participants can access surveys useful for 'within the business' surveys (e.g. employee satisfaction)

Puntos en contra:

this might have been a blip, but we tried to change the account over to a different email at one point and this did not work at all! it said it was under the new email but neither login worked on my laptop after this. Luckily, someone else was able to login with the old login details on their laptop. this was confusing though. the reporting and analystics of the surveys can cost more depending on what you want

Nedys
Management Secretariat en Colombia
Internet, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Toluna United Community

4,0 hace 10 meses

Comentarios: In general, the results have been positive, I have had the opportunity to redeem several times by PayPal without any inconvenience.
The community is very nice, there is a lot of interaction and respect for each other's opinions.

Puntos a favor:

It gives you the opportunity to collect points through surveys, games, and discussions with the Toluna community which you can exchange for cash or gift vouchers.

Puntos en contra:

When you take some surveys you are immediately disqualified or even worse when you have already invested a lot of time, you are removed from the survey.

Usuario verificado
Usuario de Linkedin verificado
Bienes de consumo, 10.000+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Great value, but somewhat limited functionality

4,0 hace 5 años

Comentarios: The team was great and the tool was effective with great value for money, but there are some limitations when you get to even moderately complex survey needs (e.g. monadic concept tests, multiple sample cells)

Puntos a favor:

Speed of sample collection and general ease of use

Puntos en contra:

Not offering least fill and difficulty in comparing results for monadic concept tests

Tara
Small Business Owner en EE. UU.
Usuario de Linkedin verificado
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Quick, consistent and accurate

5,0 hace 5 años

Comentarios: I used quick surveys to send to customers after a purchase to ensure customer satisfaction and it works cvery well for me

Puntos a favor:

Very easy user interface. Fluid page design allows responders to accurately input data and move to the next question with ease.

Puntos en contra:

Once in awhile the screening algorithms will automatically disqualify users for particular surveys and respond with error message.

Maddalena
Impiegata en Italia
Consultoría de gestión, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Ottimo panel sondaggi

5,0 hace 2 años

Puntos a favor:

Trovo che Toluna sia un ottimo panel per sondaggi retribuiti, funziona bene e i sondaggi arrivano molto spesso e in più offrono ricompense da poter riscattare. A me personalmente piace molto l'idea di poter guadagnare buoni e avere piccole ricompense rispondendo a sondaggi o facendo alcune semplici attività.

Puntos en contra:

Alcune volte si blocca oppure si viene squalificati dai sondaggi, andrebbe migliorato solo questo ma nel complesso è un ottimo strumento

Giovanna
Accounting Manager en Italia
Ropa y moda, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Ottimo software che supporta attraverso sondaggi

4,0 el año pasado

Puntos a favor:

Abbiamo assunto decisioni razionali, soprattutto nel campo del marketing, grazie all'elaborazione di statistiche derivanti da sondaggi generati grazie al software Toluna Start. Assolutamente consigliabile, anzi direi necessario per capire quali sono le priorità su investimenti e su decisioni che riguardano i segmenti e i canali di vendita da penetrare.Trovo il software più facile e più intuitivo da utilizzare rispetto ai concorrenti.

Puntos en contra:

Non ho riscontrato particolari inconvenienti, forse attivare alcune ricerche a volte è troppo costoso per un'azienda piccola quale è la nostra.

Rossella
teacher en Italia
Administración educativa, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

you never apply for a survey

2,0 hace 4 años

Comentarios: I liked the toluna system until last year. Now it's unreliable.

Puntos a favor:

The survey app and site are captivating,they are quite easy to use and the site offers many opportunities, among which minigames, commenting in the community, starting new threads, and managing your account and portfolio.

Puntos en contra:

The surveys always start with a series of qualifying questions, and after a few, 90% of the times you're not eligible for the survey,even hough the system has recorded many of your data. In the app of toluna, now there aren't any quick surveys and direct questions from users have been canceled, this allowed you to get a handful of points in no time. what's more, after a few months the system deleted the points you've not requested for the past months, and it does so without a reminder

Patrick
Istruttore en Italia
Deportes, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

A mio avviso il migliore software nel suo genere

5,0 el año pasado

Puntos a favor:

Immediatezza, sondaggi su misura per te e sempre divertenti.Si è sempre motivati ad utilizzarlo grazie alle fantastiche ricompense.

Puntos en contra:

Mi è capitato due volte di essere escluso da un sondaggio a metà risposte già compilate,perdendo tempo e punti.Ma in generale è sempre ottimo.

Corey
Research Assistant en EE. UU.
Investigación, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Great survey distribution option with nice features

5,0 hace 5 años

Comentarios: My overall experience with QuickSurveys is that it is an intuitive and easy way to create and distribute surveys to your population of interest.

Puntos a favor:

What I like most about QuickSurveys is that it is designed such that all survey creation and distribution is incredibly intuitive and there is no real learning curve. This allows it to be easily spread amongst a team such that it doesn't take every individual a long time too learn how to use it.

Puntos en contra:

The only real con I can think of is that in terms of survey analysis it may lack some power that more sophisticated statistical softwares have, but that being said, I don't know if it is fair to expect that out of a survey platform.

Gayatri
Strategist en EE. UU.
Marketing y publicidad, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great software

5,0 hace 5 años

Comentarios: Have had a great experience getting survey responses very quickly. Lots of targeting and screening options help get accurate results. Appreciate the effort of the team who supports!

Puntos a favor:

It is easy to use, intuitive and comprehensive with a lot of features.

Puntos en contra:

Nothing so far - i have had a good experience

Anthony
Director Market Research en EE. UU.
Producción audiovisual, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Great service, iffy sample

4,0 hace 5 años

Comentarios: The people are great and always helpful, but the data quality was sometimes lacking and the field times for longer surveys was too long.

Puntos a favor:

Perfect for quick, simple surveys that need fast data turn-around

Puntos en contra:

Limited options for even slightly more advanced survey logic and flows

Scott
Manager en EE. UU.
Comercio minorista, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Review of QuickSurveys

5,0 hace 5 años

Puntos a favor:

It is easy to use...very point and click friendly.

Puntos en contra:

This isn't a knock on the software, per se but I'm busy and so often times I only go into the platform to take a quick look at something (vs. being a power user)

Sam
Director of Content Strategy en EE. UU.
Banca, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

QuickSurveys Review

4,0 hace 5 años

Puntos a favor:

It's very easy to get a quick read on results--visuals are easy to understand.

Puntos en contra:

Selecting charts for export is a little wonky. Somehow it ended up replicating the same charts 3 times. It also provides too many slides for each chart---one simple slide per Q would be better.

Madi
Media Specialist en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Survey Review

5,0 hace 5 años

Comentarios: It was easy, simple and worth the cost.

Puntos a favor:

The personal touch as well as the ability to really narrow down results.

Puntos en contra:

The takers of the survey were 90% white. This is not very representative of the United States.