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Opiniones de JazzHR

Sobre JazzHR

JazzHR tiene la misión de hacer que el reclutamiento y la contratación sean fáciles, eficaces y asequibles sin importar cómo sea el crecimiento de tu empresa.

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Puntos a favor:

Ease of use, customer support, dedicated account manager.

Puntos en contra:

My HR team set up the job posting and I was only in charged on the recruitment and viewing candidates on JazzHR so maybe it is a settings that we forgot to check.

Valoraciones de JazzHR

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,3
Funcionalidades
4,1
Relación calidad-precio
4,4

Probabilidad de recomendación

8,2/10

JazzHR tiene una valoración global de 4,3 estrellas sobre 5 según las 461 opiniones de usuarios de Capterra.

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Kavindu Githsara
Kavindu Githsara
System Specialist en Sri Lanka
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Recruiting Made Simple with JazzHR

5,0 hace 7 meses

Comentarios: Overall, JazzHR has been a highly effective tool for managing our recruitment process. Its user-friendly interface, robust applicant tracking system, and seamless integration with job boards and social media platforms make it a top choice for businesses of all sizes.

Puntos a favor:

I have found JazzHR to be a highly effective tool for managing our recruitment process. Overall, I would highly recommend it to any business looking for an efficient and streamlined way to manage their hiring process. One of the major pros of JazzHR is its user-friendly interface. The dashboard is easy to navigate and provides a clear overview of the recruitment process, including job postings, applications, and candidate statuses. Additionally, the software integrates seamlessly with various job boards and social media platforms, making it easy to post job openings and attract a diverse pool of candidates. Another strength of JazzHR is its robust applicant tracking system. It allows for easy tracking of all applicant data, including resumes, cover letters, and interview notes, which can be shared among hiring managers and team members. The software also includes automated reminders and notifications, ensuring that candidates are never lost in the shuffle.

Puntos en contra:

One potential downside of JazzHR is that it can be a bit overwhelming at first, as it offers a wide range of features and customization options. However, with a little training and practice, users can quickly get up to speed and take full advantage of its capabilities.

Jason
Executive Vice President, Human Resources en EE. UU.
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas previamente:

Jazz Happy Customer

5,0 hace 4 años

Comentarios: It has been a great experience overall. The customer service is great, the people are very friendly and attentive and the software is easy to use and fulfills all of our needs.

Puntos a favor:

The software has a very robust feature offering. It is very easy to use, once set up and is a great tool for aggregating resumes and scoring candidates.

Puntos en contra:

Setting up some of the features was challenging, such as workflows, candidate evaluations, etc. It would have been nice to have assistance. The implementation calls that I had were not very helpful and I walked away more confused than assisted.

Kelly
Director of Talent Acquisition en EE. UU.
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas previamente:

A great value!

5,0 hace 2 meses Nuevo

Comentarios: Love using it!

Puntos a favor:

Very comprehensive features, highly customizable and user friendly!

Puntos en contra:

Sometimes setting up advanced workflows can be challenging, but customer service is great!

Usuario verificado
Usuario de Linkedin verificado
Materiales de construcción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

You get what you pay for

1,0 hace 5 años

Comentarios: Track all applications electronically and post to job boards with one click.

Puntos a favor:

The system is very inexpensive and much better than having not ATS. -It posts to several free job boards with only one click. -Store, track, and update all applications in one place. -You can communicate with applicants through the system. -You can leave comments and keep record of multiple applications for an applicant. -You can send emails in bulk.

Puntos en contra:

Compared to other ATS in the same price rang and has a ton more (useless) features and is missing some key basic features. -The reports features are very complicated and not very practical -The screening and interview features are not realistic in our environment -Missing basic features like automatic replies when changing status -Admin does not have control over who has access to what. You can set users up by predefined positions such as "super user" but you can't tailor what a "super user" is. -The sales, customer service etc. have obviously never been involved in hiring -They ask for feedback but only interested in the feedback they want to hear on useless features that do not aid in hiring. -Calendar feature does not sync with all versions of outlook making it completely useless -The design features and look are horrible -To post on paid sites you must save credit card information that all Admins have access too.

Nanette M Carvalho
Consultant en EE. UU.
Recursos Humanos, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy, Inexpensive, Great Functionality!

5,0 hace 3 meses

Comentarios: There is a lot of information to take in when setting up JazzHR, but they provide tremendous training over the phone and through their tutorials and library. I always receive great customer service. The cost of using JazzHR is so incredibly reasonable that should not be a block for any company when considering using the system.

Puntos a favor:

What I like best about JazzHR is it allows for customization for how it can be used. Adding emails to different status's helps me keep candidates informed on where they are in the process, which is something candidates often complain about is companies not responding to, or keeping them updated on their status. This helps my clients maintain their good reputations. I like that when a candidate applies multiple times I can merge all their applications so all the notes are in one file and I don't need to jump back and forth between files. I also really like that I could integrate Criteria assessments into JazzHR. So when we speak with a candidate we are interested in, we can easily send them an assessment just by pushing a button, and the results will also be right there in the candidate file. There are so many other functions the system provides but for my small business clients they just really need a reliable recruiting platform and JazzHR is it.

Puntos en contra:

The texting feature is good, but I personally have run into some glitches that are specific to my account. While there is a work around, it is not ideal and creates other issues for me. However, when used by just one customer (business) they will not run into this issue. Texting is a great way to reach candidates who may not otherwise respond to my call since I call from an out of state area code.

Jessica
Jessica
Game Programmer en EE. UU.
Usuario de Linkedin verificado
Software informático, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

JazzHR helps keep everything organized and in one place

4,0 hace 9 meses

Comentarios: We went from 500 to 1500 people quickly because to JazzHR's scalable design. We were able to create a streamlined and effective recruiting procedure with clear and well-defined workflows that aided each recruiter in doing their job more effectively. Facilitates consolidation of related materials.

Puntos a favor:

Platform that is simple to learn and use. Facilitates streamlined request and candidate tracking within your team. Works flawlessly with any other recruiting tools you may be using, whether they're internal or external. Setting up a workflow and aids to assist with the workflow might help reduce stress on your recruiting staff. Better candidate management, texting capabilities, and automations

Puntos en contra:

I'd like to make a standardized scoring sheet for use by all interviewees. I wish there was a way to search job boards for people who were similar to the applicants I liked best during interviews. Please make it possible to quickly revise an email before sending it to a potential employee.

Stephen Joshua
Technical Recruiter en Filipinas
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas previamente:

ATS for New/growing companies

5,0 el año pasado

Comentarios: It was a great experience overall. The after sales are also responsive to any queries or requests.

Puntos a favor:

JazzHR has been fruitful to our growing company. We were able to find the type of candidates we are looking for. The candidate database is diverse.

Puntos en contra:

Maybe the UI/UX of the application could have been improve to something more interactive or too formal-looking.

Respuesta de Employ

el año pasado

Thank you so much for the feedback, Stephen! We are so happy to hear JazzHR has helped in the growth of your company. Wishing you and the company great success! Your suggestion for an easier UI will be noted for improvements moving forward. Please let us know if you ever need anything.

Josh
Head of Talent Acquisition en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas previamente:

Great ATS

4,0 hace 5 meses

Puntos a favor:

Honestly, [sensitive content hidden] was the main reason for me staying with JazzHR. He was attentive, easy to work with, easily accessible and helped me with my concerns. I like the support Jazz offers as well

Puntos en contra:

The pricing is a little more than breezyhr or other competitors. I would have liked just the ATS component. Adding zoom integration for a extra fee is unfortunate.

Laura
Project Manager en EE. UU.
Administración educativa, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Excellent Software!

5,0 hace 3 semanas Nuevo

Comentarios: JazzHR has been an excellent product. We appreciate the visibility, customization, and streamlined processes that allow our team to work together easily and efficiently.

Puntos a favor:

We use JazzHR throughout our recruiting process - from job posting to managing candidates from application to hiring - JazzHR has been able to streamline and simplify the process allowing visibility to all team members. We especially appreciate the seamlessness of job postings on our website and the ease with which we are able to guide candidates through our hiring process from beginning to end.

Puntos en contra:

Occasionally there are minor issues that we find with JazzHR. For example, we found out that when we pushed candidates' resumes into JazzHR from another job posting site, the email alert was not triggered for this candidate in the JazzHR system. It is rare, small things like this that we sometimes run into, but do not take away from the entire experience with JazzHR.

Souleymane
Recruiter en Mauritania
Usuario de Linkedin verificado
Minería y metalurgia, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

JazzHR assists you in all your recruitment processes.

4,0 el mes pasado Nuevo

Comentarios: I have been using JazzHR for a long time, and I find it to be a great tool for managing and optimizing the recruitment process with all its advanced features.

Puntos a favor:

I love several features in JazzHR, including job posting management to customize job offers, candidate tracking to manage all received applications with a dashboard to view their qualifications, and the creation of personalized questionnaires to assess the skills and abilities of candidates.

Puntos en contra:

I didn't find any features that I didn't like. JazzHR offers a wide range of features that are both interesting and advanced.

Jill
Human Resources Generalist en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

JazzHR gets 5-star rating! You're HIRED!

5,0 hace 6 años

Comentarios: I used to stress out when we had recruiting efforts, but JazzHR has made this process so much more organized and it's something I look forward to using. It has saved us a great deal of paper, ink/toner resources as well as filing space, too. On top of the other features mentioned, it assists us with compliance by capturing retrievable data on each candidate, so employers are already prepared for whatever might occur resulting from recruiting decisions.

Puntos a favor:

JazzHR is mutually beneficial to the candidate who can easily download a resume, cover letter and click on some buttons to answer questions that the employer wishes to learn about candidates (e.g., What Makes You Unique?). It automatically responds to the candidate (inserting the individual's name) to acknowledge receipt of their submission, thereby avoiding the "black hole" (or "black box") experience. It's also very helpful to the employer as it provides customization per job posting, knock-out questions/answers to alert us at a glance if the candidate lacks education or relevant work experience, etc. It stores all incoming and outgoing emails as well as submissions, so nothing is lost! JazzHR provides the recruiter the opportunity to download a comparison chart of all or certain candidates to quickly compare apples to apples side by side. It provides the employer the option to use a calendar system. It helps us to quickly post our job openings on popular websites for no fees and others for additional fees. It's a GREAT resource! JazzHR has an intuitive process from initial job posting through hire, and for an additional fee would provide onboarding (sending/signing offer letters online), too. Another BIG "Pro" is that JazzHR has been very responsive to my suggestions. Their product is already robust and easy-to-use by both candidates and recruiter/employer, but I've made some suggestions and have seen them implement some of my suggestions and that pleased me!

Puntos en contra:

We do not pay for the premium-level support, so there's no immediate phone call support when I'm in a pinch. They've made a fairly comprehensive Support section complete with visual and step-by-step instructions which is extremely useful by those of us who opt not to pay for the higher support level -- and they email me back within 24-hours (more often sooner).

Justin
Director of Talent Acquisition en
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

For the price, JazzHR is a great platform for applicant tracking and workflow management.

4,0 hace 2 años

Comentarios: JazzHR has been a great applicant tracking system for us. Very user friendly and customizable. It is one of the most affordable systems I have seen on the market, so I think it's a great bang for your buck. Only downside is the lack of reporting/analytics for managing a recruiting team.

Puntos a favor:

This software is very user friendly and easy to navigate. You can customize your own workflows and easily extend offers with various templates depending on the position you are recruiting for. JazzHR also has an easy search feature to find a candidate by name, email address, or phone number.

Puntos en contra:

There are very few reporting tools/analytics within JazzHR to track metrics of a recruiting team. Due to this, I have to have my team send me a weekly snapshot on their submittals, interviews, offers, etc. JazzHR also does not integrate with a lot of other companies in order to streamline the onboarding process (i.e. background checks/drug screens can initiate automatically through the system)

Stefan
HR Manager en India
Usuario de Linkedin verificado
Empleo y contratación, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Your Customizable Hiring Platform - Everything You Need

4,0 hace 4 años

Comentarios: Cost effective, Time-saving, user friendly and helps you keep track of the candidates in progress. Their support team is quick at responses and resolutions. the best thing about Jazz HR is that they receive resumes from quite a few job boards and present them to you on one platform.

Puntos a favor:

Jazz HR is customizable to great lengths to give you the exact result you need. It helps create a job to specifically mention what is needed to qualify with the set questions you can place for applicants to answer if they decide to apply to the job. the best part is that Jazz HR does the segregation to see who qualifies and then gives us a list of just the resumes that are a match. The access to templates and workflow is also a huge bonus. They also provide you the option onboard and complete everything with esignatures so its all paperless.

Puntos en contra:

When the pros also become the cons - you get resumes that are a fit but the response is always overwhelmingly high. You have to go over the bulk resumes that qualify. The platform offers a huge set of features that may get confusing and not give you the desired result unless setup correctly which could be a draw back. Also the API can be limiting when it comes to in-house integration.

LOUIS
Project Management Lead / Business Sevelopment en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

JazzHR Software proves an integral tool in identifying and acquiring new talent

4,0 hace 4 años

Comentarios: Our company work requires applicants with specific skill sets in working with Cryptographic technologies to include Block chain ledgers and control platforms. As a result it can be difficult to find
and qualify competitive applicants. Since we began using Jazz HR , we have found a new and useful
tool in our discovery process. Over just a few months our hire retention rates have increased and our
time cycles to train are greatly reduced. Finally, the quality of talent is improving as a direct result of using this software. We are excited to continue its use and happy to recommend it to human resource departments for companies small to moderate size.

Puntos a favor:

The highly configurable tools in this software allow for in an depth discovery and qualification for potential applicants. Such tools include question and answer templates . Answers then can be analyzed and even rated for accuracy. This application can also assist in logistics such as in helping to scheduling meetings for review during a hiring process. There is a companion application for mobile devices which allow for seamless communication from fellow workers to share their reflections and ideas on a potential hire. There are as well options to leverage social networking sites to discover potential new talent as well.

Puntos en contra:

The only real negative we can highlight would be in the area of support for the product itself. If your team works late hours as we do , they can be difficult to reach. This is a minor inconvenience largely out weighed by the many benefits of this HR software.

Ramya Kaumudi
Talent Acquisition Manager en EE. UU.
Petróleo y energía, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas previamente:

JazzHR

5,0 hace 11 meses

Puntos a favor:

The tool is so easy to set up and integrates well with our website and requires no login to apply to a role. Improves the candidate's experience that way. They were able to add functionalities that were not offered upon suggesting and the turn around was super quick.

Puntos en contra:

For a first time user of an ATS tool, it might take some getting used to.

Angela
Associate Talent Acquisition Partner en EE. UU.
Comercio minorista, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great for smaller companies

3,0 el año pasado

Comentarios: I liked JazzHR when I worked for a smaller company, however when i compare to a bigger software like Workday, I think JazzHR is not my first choice.

Puntos a favor:

I think this software was really great for lower volume of candidates or smaller companies.

Puntos en contra:

I think there were features that were not utilized or maybe not even created that made it unfavorable.

Colleen
Human Resources Manager en EE. UU.
Comercio mayorista, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great value and easy to use. JazzHr helps keep my recruiting organized (and our team!)

5,0 hace 6 años

Comentarios: Helped organize our recruiting process, and allows my assistant to help in the process as well.

Puntos a favor:

The ease of use - it's user friendly. And they always send email updates when they introduce a new feature with a webinar you can sign up for (or just get the info afterwards). I love that you can customize your emails, schedule an interview and even customize your interview questions right there. And the option to move a candidate forward, reject them, add an offer - makes everything much easier and more organized. I also love the bulk mailing feature!

Puntos en contra:

The integration with some paid job posting sites is a little lack luster but I think that has more to do with the recruiting sites (like Indeed) since they prefer to have their own direct customers and charge PPC.

Arpita
HR en India
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

To use Jazz Hr you have to be Tech Savy!!! :)

4,0 hace 6 años

Comentarios: It helped in streamline of our recruitment process, also helped to track the assessment feedback of different hiring managers / panel.

Puntos a favor:

I like the entire features of the software specially the "Role Model" feature it becomes easier for us to screen the profiles similar matching to the role model.

Puntos en contra:

1) There should be bulk selection option of profiles. 2) The candidates who are directly applying through Jazz portal should not be visible to external recruiter or even they should not receive the email. (They should be restricted visibility to direct candidates applying from website, linkedin, free portals etc )

Christian
VP of HR & Finance en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Applicant Tracking System!

4,0 hace 5 años

Puntos a favor:

Very easy to use, interactive, and has streamlined our recruiting process from sourcing to interviewing. There are many APS's out there,and a lot are similar, but what set Jazz apart was the customer service/support from prior to purchasing through implementation , they were very helpful and flexible.

Puntos en contra:

The one item I had trouble with at the start was getting buy-in from senior level management, but our Jazz rep was willing to run through numerous demos to show how easy the platform is to use, and the amount of time it would save hiring managers.

Teresa
HR Business Manager en EE. UU.
Contabilidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Jazz is always Improving

5,0 hace 7 años

Comentarios: We started using Jazz before it was called Jazz and I haven't been able to offer any suggestions for improvements because they always beat me to it! They're constantly adding new features without disrupting the basic way it works which means I don't have to change the way I work until I have time to check out the improvements. The only change I wasn't thrilled with was the name change - I like the name "Resumator" better - :-). I often get calls from other ATS providers, but after I watch their demonstrations I have to tell them that they don't offer anything better than Jazz.

Puntos a favor:

very easy and intuitive to use. price is great for a small and budget conscious business.

Laird
Director Talent en EE. UU.
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Gets better and better and better

5,0 hace 7 años

Comentarios: I have been a Jazz user for the past 2.5 years. By far the best and easiest ATS to work with from Day 1. No need to have a pricey consultant come in and do the set up and training, no need to waste time in long and boring training classes, very easy to use and navigate and using additional features on the Administration side are very easy to pick up and learn. The reporting feature is straight forward. It gives you reports that you need and if need to download them just export to CSV and make your pivot tables etc. New features are constantly being rolled out and implemented which other companies would make you pay for the added functionality, not Jazz they provide the new features for free or in some cases where it is a 3rd party application they may charge a nominal fee. Scheduling interviews is a breeze.

Puntos a favor:

Ease of use

Puntos en contra:

That it didn't come out 10 years ago.

Kim
CEO en Canadá
Externalización/deslocalización, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

JazzHR is a great tool for recruiting. It's easy to implement and user friendly.

5,0 hace 5 años

Comentarios: Cost effective, easy to use and can scale with you as you grow. Easily integrates with BambooHR and other HRIS platforms. The customer support at JazzHR is responsive and helpful and they are always adding new functionality to improve the product.

Puntos a favor:

It's the best system on the market for the price and functionality. JazzHR easily integrates with free job boards saving posting time and looks great on mobile!

Puntos en contra:

The reporting could be improved. JazzHR integrates with a number of other HR Tech providers but at times the API can be limiting.

Stanley
HR en Canadá
Automoción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

They do not have the customer's best interest. Please be careful before signing on with them.

2,0 hace 9 meses

Puntos a favor:

It would post jobs on Indeed. It used to have better results, but they did not replace of the job boards down the road. It's not worth it now.

Puntos en contra:

Lacked the ability to do more for the customer and training was not the best. The account manager was very careful and sneaky with her words. The service had changed and there were no updates when the job boards had changed, but the prices were still the same.

Ariel
HR Manager en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Efficient and Easy to Use

5,0 hace 7 años

Comentarios: I have used Jazz (formally the Resumator) for the last 3 years and enjoy how easy it is to use and how it integrates with other software that our team also utilizes (Sparkhire and Namely specifically). Also, it is easy to share information with the hiring manager and communicate with candidates.

Puntos a favor:

Ease of use increases communication with hiring managers, access to templates, provides a clear view of the candidates that are in process.

Puntos en contra:

The software is robust, but you may not necessarily need to use all the features.

Cole
Corporate Recruiter en EE. UU.
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Convenient tool to use given the price

4,0 hace 6 años

Comentarios: convenience or tracking applicants through entire hiring process

Puntos a favor:

It's straight forward, manages the applicant tracking process from start to finish, allows for ample notes, can work with individualized process flows to work with your organization

Puntos en contra:

Does not implement with our HR software, great for the start up vibe where all types of startups are used, not the best when you have established users of traditional HR brands