Opiniones de Stamps.com

Mas fácil jamás

Comentarios: En general una muy buena experiencia, ya que con solo ahorrarme tiempo en salir de mi oficina es lo mejor.

Puntos a favor:

Lo que más me gusta es que solo debo iniciar sesión en mi cuenta, llenar la dirección de envío, elegir e servicio de envió que quiero, imprimir y listo, no tengo que ir a la oficina de correos a perder tiempo en filas y demás.

Puntos en contra:

El rastreo es preciso cuando transcurre todo la entrega con normalidad, pero al momento de que el paquete se atrasa o uno quiere saber algo más esto es limitado, solo puedes saber lo que muestra la aplicación y más nada.

Ship right from your desk

Puntos a favor:

Ease infuse, convenience...not having to go to the post office

Puntos en contra:

Nothing really. I like it a lot and am considering reinstating my account

A Postage/Shipping Must-Have

Comentarios: My overall experience has been stellar and I have zero complaints. To anyone who handles postage and shipping on a regular basis- you need this, trust me.

Puntos a favor:

I don't have to make trips to the post office anymore! I can do it all right from my desk.

Puntos en contra:

I can think of anything that was a bother about using this website. It's super convenient.

Discount vs. Cost of Supplies is a Very Thin Margin

Comentarios: For all of our daily postage needs the software is helpful. While the discount is good, the supplies needed for special services (labels for Certified, Register, and Certified Return receipt are costly. Problems with printing those labels creates waste and if I don't save the data in PDF form, I am forced to requests refunds. I have had difficulty trying to get a support person to tell me why certain labels are not printing on the labels.

Puntos a favor:

The discount on postage is a saving grace. It is convenient because we do not need to go to the USPS to send out extra service shipments.

Puntos en contra:

I've had difficulty (still do) getting an answer about price increases and what affect they have on my already printed postage. I tried support and they said that was a question for the post office and the post office said they couldn't tell me - primarily because they aren't individually knowledgable about the software.

If you need to mail things, save a trip to the Post and use Stamps.com

Comentarios: Very good service for over 20 years. Recommended.

Puntos a favor:

Since I first started using stamps.com, in the late 90s, it has been my go-to for printing my labels/mailers for mailing packages. Never any issues, easy to use, and reliable.

Puntos en contra:

I do not have any issues with stamps.com, it works as promised.

User Friendly and Convenient

Puntos a favor:

I like how convenient stamps.com is. I can print my postage so much fast at home than driving to the post office, waiting in line and then driving back.

Puntos en contra:

I haven’t had any negative experiences with stamps.com.

Poor Customer Service

Comentarios: I’ve been a customer for more than 10 years. I lost my password and haven’t been able to reach customer service to resolve the issue. Their system “sends” a temporary password that is never received and the toll free number is not reachable from Puerto Rico.

Puntos a favor:

Their online platform is easy to use, as is the desktop app. Funding for postage is easy and fast.

Puntos en contra:

The inability of a stamps.com customer living in a U.S. territory to reach customer service by phone is unconscionable. Their password recovery procedure doesn’t work.

Great for our medium-sized office

Comentarios: Very good. (PLEASE only use: Jan D. if you post this review online. Thank you!)

Puntos a favor:

Stamps.com makes it easy to send letters and packages. We are thankful for the program.

Puntos en contra:

We have had some issues sending documents to Europe. And, the customs sheet for shipping to Canada and other countries is not real reliable; sometimes, I have to fill it out three times to get it to work. After that, we end up just taking the package to the post office. The past month, there have been some glitches that affected the program; thankfully, they were fixed.

Ship your mails Quikly!

Comentarios: The product is amazing, we save much more time with this tool for mailing our letters to different designations. It's an affordable and convenient tool for our business. Thank you Stamps.com.

Puntos a favor:

We use this product to send our letters to our clients, employees, and partners in the most convenient way easily to anywhere in the United States. The services are great, and the customer support is awesome. We save so much time with our shipping and mailing through this product.

Puntos en contra:

We haven't noticed any issues with using of this product, we like it so far!

Easy to use and ship

Puntos a favor:

I like the easy process of shipping from my home and having shipped with the regular mail.

Puntos en contra:

It’s not advertised enough and doesn’t get the credit it deserves.

Mailing became easier

Puntos a favor:

We use stamps.com almost every month! As a pharmacy we have the ability to mail out up towards 300-400 mailings throughout each month so we use stamps.com mostly to get our discount on mailers and stamps! Definitely is better than buying and shipping through other companies

Puntos en contra:

It does take a little longer in shipping if you dont pay for it

Stamps.com makes postage & mailing a breeze

Puntos a favor:

The best feature stamps.com and most obvious is that you are never without stamps in the office! I like being able to print off postage when I need it without a trip to the post office. It is also great to be able to print postage for larger envelopes as long as you have a scale to weigh them. Before stamps.com, I would normally have to take larger envelopes to the post office, wait in line and then have it weighed and pay there for the postage. Stamps.com has eliminated all of the waiting in long lines at the post office!

Puntos en contra:

In the beginning with using the software, it was difficult sometimes to get the page lined up correctly for printing. I quickly learned to do the test print to be sure that everything would align with the postage sheet.

Real Estate company using Stamps.com

Puntos a favor:

Stamps.com lets our real estate company easily buy postage for our many properties. We have properties across the country and buying postage online through stamps.com makes it very easy for different properties to ship necessary materials to one another.

Puntos en contra:

I do not have many qualms with stamps.com. One time our team had difficulty completing an order, but we called their support team and they were able to help in a suitable timeframe.

Stamps.com helps me get things done.

Puntos a favor:

Gone are the days where you have to leave the comfort of your own home or office to ship packages or letters. This beats the long lines especially when you only have a short lunch break to get things done, or even during the busy holidays.

Puntos en contra:

I have not experienced any cons at the time being.

Mary

Puntos a favor:

It was simple to use once I figured it out

Puntos en contra:

It was difficult to figure out how to get the postage to print properly on the envelope

Stamps.com review

Puntos a favor:

Overall Stamps.com is a great company to work with. The united States postal is good company that delivers mail and packages for it customer for years.

Puntos en contra:

It just a great company to with and the software makes it easier for small and large business owners. It convenience for everyone to use.

Great Alternative to Post Office

Puntos a favor:

I love the ability to take care of my shipping needs online and skip the post office! Tends to be cheaper than the USPS.

Puntos en contra:

No cons to report, I have loved using the website

Hard to Use

Puntos a favor:

Seems to have cheap postage and could be affordably for setting up small to medium shipping retail spots.

Puntos en contra:

The software was very hard to get a hang of. It was frustrating to even get one label for a package. I got it to work but training others on the software was even worse. Took far to long to setup and we moved to another software as a result.

The juice not worth the squeeze

Puntos a favor:

It is very convenient once you figure it out.

Puntos en contra:

The set up of the printer and different formats is confusing

Great For any Size Business

Comentarios: Mostly goodCan even handle over size and odd shaped packagesTracking show packages right up to door

Puntos a favor:

East to use Compatible with all kind of shipping sizes even customized packages

Puntos en contra:

Vulnerable to system crashesWe have had to reload it twice

Great option for postage

Puntos a favor:

I was able to purchase my postage right through the website. Once you set up the account it was very fast and easy to use.

Puntos en contra:

As easy as it was to use there are other shipping options out there so you are limiting yourself by just looking at stamps.com

Stamps.com works, but could use a lot of refinement and some bug fixes

Puntos a favor:

It integrates with both of our main e-commerce platforms, Amazon and eBay, and usually brings in our orders properly. When it does, it has all out of shipping speeds set and can automatically configure the services to use, which saves us time. It’s also quick and easy to get a cost estimate for a shipping label using the package tab, as long as you have an address in the general area of the delivery to use.

Puntos en contra:

It’s clunky. Keyboard shortcuts are mostly non-existent, and some things take more mouse clicks than they need to. It also needs to alert us to the cause of problems, which it currently doesn’t do, but instead just displays a generic warning symbol when an address or shipping service is invalid, without pointing out where the problem is located. We also routinely find orders that do not import for no known reason, mostly from Amazon, and have to add them manually.

Shipping made easy

Puntos a favor:

Super easy to use for shipping and mailing services. Almost foolproof!

Puntos en contra:

No issues. Love never having to go to the post office

Do not use Stamps.com for Express or any international shipping

Comentarios: I do not recommend using stamps.com for:
USA domestic shipping, since USPS provides good enough online experience for that.
International shipping, since stamps.com is 3-4x slower for delivering packages with higher prices.

Puntos a favor:

It's quite convenient to manage shipping orders there, including customs declarations. Interface is intuitive enough to work through it.

Puntos en contra:

First, it's SLOW in delivering packages. To compare stamps.com with using USPS directly, I had the following experiment. The same package by weight, size, origin and destination address I have shipped at the exact same date & time at USPS office, and I also dropped to the same USPS office the package with the label printed by stamps.com. I used the same 3-5 day Express USPS shipping option on both USPS office and stamps.com. Now the results. - I had to pay ~10$ more for stamps.com label. - it took the package with stamps.com label 10 calendar days to reach JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER before departing abroad. - it took 1 (one) day for the USPS -official package to get to JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER. Overall, the same EXPRESS package delivery info: - stamps.com: 13 days for $86 - official USPS: 4 days for $77 After that experiment I gave stamps.com a benefit of a doubt and repeated the exact same thing again. Shipped the same package again by both, but got the same results. stamps.com delivers packages 3-4x slower than official USPS, and prices are higher by ~12%, and stamps.com also has a service fee of ~$20/month. In my opinion it's an overkill. I care for my customers, and Stamps.com doesn't. I do not want to use their service again.

Why work hard when you don't have to?

Comentarios: My overall experience and notion today is that - I wouldn't run an online business without Stamps.com., it wouldn't make sense.

Puntos a favor:

Stamps.com saves you the most important factor in your everydays - your TIME. A few clicks can eliminate your need to drive to and from the post office. I believe utilizing this application added great value to the success of ours.

Puntos en contra:

The one thing I wish to see is that more carriers, or better yet, if all carriers can be incorporated into this application than it would be perfect.