Opiniones de iCIMS Talent Cloud

Recruiting with ICIMS

Comentarios: ICIMS seemed some-what difficult to use at first, but my team has adapted well to it. At first, it didn't seem very user-friendly, but through trial and error, we have developed some tips and tricks. I do like the reporting features, which make it easy to pull numbers and data from our recruiting efforts.

Puntos a favor:

ICIMS has great add-on features, such as TextRecruit that make it convenient and easy to interact with candidates. Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data.

Puntos en contra:

I wish ICIMS had more appeal, design wise. It's very bland looking compared to other recruiting software I have used before.

ATS that has great value

Comentarios: We first chose this software because it was more competitive and more user friendly than our previous ATS. As the years have past, the customizable features to make it work for any industry and the reporting capability is why we have continued to renew. The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.

Puntos a favor:

We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.

Puntos en contra:

The reporting is so robust, it can be daunting to figure it out. Once you get the hang of it, you realize the possibilities are endless.

Efficiently Manage Your Hiring with iCIMS Talent Cloud

Comentarios: My experience with iCIMS Talent Cloud has been positive overall. The platform is user-friendly and provides the ability to customize workflows and automate tasks. The reporting and analytics features offer valuable insights into hiring metrics, and customer support has been responsive and helpful. However, the system can be slow at times when handling large amounts of data, and the pricing may be steep for smaller businesses. Despite these minor drawbacks, I would recommend iCIMS Talent Cloud to those looking to streamline their recruitment and hiring processes.

Puntos a favor:

I highly recommend iCIMS Talent Cloud. It's user-friendly and customizable, making our recruitment process much easier. The reporting and analytics features have been very useful, and the customer support team is responsive. Overall, a great platform for streamlining recruitment.

Puntos en contra:

As a user of iCIMS Talent Cloud, I have found the platform to be efficient and user-friendly, but it's not without its drawbacks. The system can be slow at times, particularly when handling large volumes of data or generating complex reports, which can be frustrating. Additionally, the pricing can be steep, especially for small businesses or startups, making it difficult to justify the investment. Another issue I've experienced is with integrations. While the platform does offer integrations with other HR software, the process can be clunky and may require additional troubleshooting to ensure everything is working correctly.

Comprehensive system but lots of clicks to get there

Comentarios: There are a lot of ATS systems out there. Look for a good one that can grow with your company. ICIMS charges for everv new technology they put out there, social media, website upgrades. They bank on you being captive since it is difficult to migrate to a new system.

Puntos a favor:

ICIMS is a very robust system and has alot of capabilities, add-ons and overall functionality. It is highly configurable and allows you to add custom fields. There is a reporting feature that allows you to select specific report data and save the report for future. Additionally, libraries will store your requisitions, and other position information for easy reference through foldering capabilities. Tracks email communication through your outlook system, to capture both sides of the email conversation. Additionally, they have a lot of pre-recorded training and webinars to get to learn the system.

Puntos en contra:

They didn't have a direct feed through Indeed and our positions were picked up randomly and after several days. Additionally, requisitions are difficult to post, show up with multiple fonts (even after various attempts at editing, which is a poor representation of your company.) ICIMS is very difficult for EEO/AAP reporting. Our standard reports didn't work well for this at all. Customer service is very hit or miss, some are really great, and others don't know the system at all. Account representatives are the same way, we just left them, due to their lack of interest to help us update the system set up after 10 years of use. There are alot of custom programming required to implement changes, and they didn't implement updates with the new DOL requirements. We had to ask for the new EEO forms for VEVVRA and Disability reporting requirements.

Why Recruiters love iCIMS Talent Cloud

Comentarios: Customizable workflows: iCIMS offers customizable workflows and approvals, allowing organizations to tailor the recruitment process to their specific needs.Improved efficiency: The platform automates many manual tasks, such as resume parsing, and eliminates the need for manual data entry, which saves time and reduces errors.Reporting and analytics: iCIMS provides detailed reports and analytics on recruitment metrics, enabling organizations to make data-driven decisions about their hiring process.Integration with other systems: iCIMS integrates with a range of other systems, such as applicant tracking systems, HR information systems, and candidate relationship management systems.Mobile accessibility: iCIMS Talent Cloud is mobile-friendly, allowing recruiters and hiring managers to access the platform from anywhere, at any time.

Puntos a favor:

iCIMS Talent Cloud is a cloud-based recruitment platform that offers several benefits, including:Scalability: iCIMS can handle large volumes of job postings, resumes, and candidate data.User-friendly interface: The platform has a user-friendly interface that makes it easy for recruiters and hiring managers to use.

Puntos en contra:

Like any technology, iCIMS Talent Cloud has its own set of drawbacks or limitations, including:Cost: iCIMS Talent Cloud can be expensive, especially for organizations with limited budgets.Complex setup: Implementing iCIMS Talent Cloud can be complex and time-consuming, requiring technical expertise and resources.User adoption: Getting all users to adopt the platform and use it consistently can be a challenge, especially if they are used to traditional recruitment methods.Limited customization options: While iCIMS Talent Cloud offers some customization options, some users may find the platform to be inflexible and unable to meet their specific needs.Technical issues: As with any technology, iCIMS Talent Cloud may experience technical issues that can disrupt the recruitment process and cause frustration for users.User experience: Some users may find the user interface to be confusing or difficult to navigate, especially if they are not familiar with cloud-based recruitment platforms.

Basic Review

Comentarios: several integrations - more efficiencies in managing candidates and jobs. the system has grown with us since 2010 and we continue to add

Puntos a favor:

Alot - it is very intuitive and System Config being able to do much of what we need to do on our own and / or use that to figure out what we might need assistance with. the test site and being able to easily move new configs to production. the ability to integrate with other products so easily. User Group configuration, permissions are easy to set.

Puntos en contra:

a very micro response but not having the ability to report on before and after field values. this was discussed in 13 or 14 and still not available. some of the reporting is limited and not being able to compare some statuses to current date would be nice

Very robust system

Comentarios: Overall, I would not recommend this applicant tracking system. It's very overwhelming and difficult to navigate. It's also very difficult to see where candidates are at in the process.

Puntos a favor:

The software is very robust. There are endless amounts of reports that you can run from iCIMS and there's a lot of features within a candidate profile. I really enjoy using the Dashboard as you're able to pull so much information.

Puntos en contra:

This software is sometimes very overwhelming. It takes so many clicks to get to a candidate's profile and there are an overwhelming amount of features within a candidate's profile. It is also very difficult to figure out how to run reports and pull information you're wanting to see.

My Opinion

Comentarios: Positive

Puntos a favor:

Functionality of Iforms Notification on status updates Reporting

Puntos en contra:

Inability of workflows to work with each other Limitations regarding employee referrals User Admin restrictions

Works well if you have someone who knows what they are doing

Comentarios: iCIMS was a ever long continuous improvement project that needed constant attention. We paid an implementer to set it up and he did, but there was much left that needed to be changed. I spent endless hours on iCIMS support (who are very good) to make sure our ATS was functioning properly.

Puntos a favor:

The customization of iCIMS is undeniable. You can create all sorts of reports and integrate it with pretty much anything.

Puntos en contra:

You really have to know what you're doing in the system to get the most out of it. An iCIMS admin on staff is almost a necessity.

Great Product

Puntos a favor:

I like the use of library templates for ease of onboarding

Puntos en contra:

It takes a long time for support to do what you want them to do.

iCIMS

Comentarios: We have improved time to fill, system analytics, and can produce actionable data to improve our recruitment process.

Puntos a favor:

It’s extremely configurable and they put out quarterly releases in direct response to customer feedback.

Puntos en contra:

The Offer product is an additional cost that is quite hefty. Without it, the offer letters through iforms can be a difficult process.

Navigating the Options

Comentarios: IBP is able to employ technology that it didn't have two years ago and reach a wider applicant base. We have the capability to receive applications online, post and advertise our openings on a variety of job boards and most importantly, get our customers the workforce they need.

Puntos a favor:

When building a new recruiting process and the technology around it, you need a partner with a strong background in the field and an even stronger support team. iCIMS delivers on both! Having the opportunity to configure pages, portals, fields...you name it, it can most likely be done. That means that your process is not only improving, but it's also getting the efficiency, reliability and back up it needs from the technology you're employing to help your company meet its recruiting needs, retain talent and up your employer brand.

Puntos en contra:

With great power comes great responsibility and it's clear from the beginning that if you don't establish a clear path for your recruiting process, you can get swallowed up by all of the customization options with iCIMS. Sometimes, it's too much. Talking through your needs can help you establish a clear path forward. That is also true of introducing the platform to your users - a bit at a time is best to get buy-in - because there's just so much you can do!

It's OK

Puntos a favor:

It's nice that we can bulk print cover letters and additional documents now. Being able to jump profile to profile in the workflow is a nice feature.

Puntos en contra:

The bells and whistles are in all the wrong places. The end user interface is too complex for the occasional user. It's not intuitive enough and I end up being a helpdesk. The email templates are nice and easy to use for, sometimes too difficult for hiring managers. The inability to create a stop in the process for equity reviews is a challenge. What is the point of having a Person Profile and a Workflow Profile? Hiring Managers shouldn't be able to see to which other departments candidates have applied. The one-size fits all application doesn't really work for us. Candidates can be asked the same question about sourcing in several places and they don't like it. Many out of the box reports weren't right for us.

Not user friendly - awful UI/UX

Comentarios: I am not having a good experience with Recruit. It just isn’t as flexible, sleek, and up to date with the other competitors in the market.
If the above were fixed, I guarantee you would keep a huge amount of market share - but we may pay whatever fee we need to get out of our contract as this is just a mess, and we - the customer - have to fix it ourselves (and that’s IF we can even fix it at all).

Puntos a favor:

That it holds resumes and integrates well with our HRIS.

Puntos en contra:

Where to start? - Ease is Use - UI/UX is clunky and outdated - Scheduling is not easy for interviews - Tasks take so much time to assign to users - Doesn’t integrate with a lot of other systems as easily as Lever, Greenhouse, etc. - Can’t “talk” to hiring managers in real time like competitors above - Ranking candidates is an “add-on” feature (as are most features) while included in most ATS’ - Recruiters have to configure their own dashboards and it is extremely difficult to do as well as time-consuming.

Great Software for Healthcare Recruitment

Comentarios: The software is giving a clear view of each stage what the candidate has to go through at the time of hiring. Mostly this is accurately imputed by each hiring manager or HR . The clear view of the process is giving a full understanding when the start date of the new hire might be and making manager aware of the education plan and orientation in the healthcare facility might be. All great info!

Puntos a favor:

The software and program are really easy to use. I worked at San Antonio Regional Hospital in California with this software and I can say loudly and proudly that I recommend it . I used it daily to access any updates regard hiring process of my candidates or applicants of the position open in my department.

Puntos en contra:

Not sure if they have mobile access. Being always on the go, sometimes between meeting you want to check on the processes, however, I never tried to access it because was no option given. Being in management I see this a way to improve because being always gone and not at your desk mobile access can give you a great view of the process of hiring.

System reviews

Puntos a favor:

Easy to use, robust features, easy customization

Puntos en contra:

More support and updates around new features

Robust Tool with a Challenging Interface

Comentarios: We've worked hard on getting our sourcing solidified so we can truly see where our candidates are coming from.

Puntos a favor:

Incredibly robust - most cases anything is possible and can make the system meet that need. Reporting, while difficult to understand at first, is strong and can report on almost any business need that arises. Love the customization when it comes to recruiter dashboards, what we find important, and messaging. First class customer service; love working with our client success manager to improve our use of the system.

Puntos en contra:

It seems iCIMS is an ATS built with admins in mind which can make it a bit more confusing for Recruiters, especially those just getting started. It heavily relies on our administrators for some simple things in assisting our recruiting team (especially reports). Our pricing went up drastically when we came around to sign our second contract.

Sticking with iCIMS

Comentarios: So far, so good. We are sticking around for the long haul!

Puntos a favor:

The database allows a lot of opportunity for various recruiting functions, including keeping notes, and updating candidates throughout the process. I like that everything is time stamped, which helps keep track of candidates and when they applied/were submitted. The different bins keep us organized.

Puntos en contra:

Not able to store more than 1 resume per profile. The emails that come from iCIMS to external mail boxes look like spam: i.e.: <email+4cke-e4e8aa41dc@agents.icims.com>. This makes candidates think it's a spam bot, or because of phishing filters, it makes our emails go to spam folders, making our jobs harder.

ICIMS Recruit Review

Comentarios: Our experience with ICIMS has been exceptional. It is easy to use and intuitive. The functionality is robust and ICIMS has created a tremendous product. You do it well! Our implementation process was smooth. We didn't really have any issues. Those that we did were very minor and ur implementation specialist helped us through them. I would have liked to have more training as an administrator (on the backside/set up side of the system). I didn't feel there was much training in terms of how to make necessary changes after the system was up and running. We have a phenomenal HCM administrator on our team and she has been able to pick up and learn the backside. Partnering with ICIMS has been a great experience. We also partnered with Verified First to be the first customer with an API between ICIMS and Verified First. It has created so many efficiencies to have the API and the flow of information back and forth between the two system. We are very pleased! We look forward to a long relationship with ICIMS!

Puntos a favor:

ICIMS has a fantastic support team. They are extremely knowledgeable and helpful. The software is extremely robust and has tremendous functionality.

Puntos en contra:

The report writing has been a little bit difficult to catch on to.

iCIMS Recruit

Comentarios: Easy to admin and maintain, take advantage of integrating with career vendors

Puntos a favor:

Workflows and Reporting, and easy to work on configurations

Puntos en contra:

HRIS system and Integrations with other HRIS tools

iCIMS Review

Comentarios: iCIMS Recruit helps with a process by which to draw candidates as well as process them through the hiring system for our managers equally and fairly.

Puntos a favor:

It provides a system to process our candidates through the recruitment, interview and background process more smoothly for our 100+ Hiring Managers. It also makes is easier to advertise our postings through iCIMS' partnerships. Additionally, iCIMS partnerships provide a great starting place as a reference when choosing additional vendors to link with the system.

Puntos en contra:

The system as a whole, as an administrator - including pulling reports - takes some additional knowledge and background to 'self-customize'. Not as 'user friendly' -

iCIMS is a very modern, robust, and customizable ATS that should work well across many industries and organizations.

Comentarios: This is a great product. As someone who has experience with several large ATS platforms, there doesn't seem to be a single product that does everything, but this one seems to come the closest by far.

Puntos a favor:

I really like that it can be easily customized to suit our needs, and can manage the recruitment pipeline for a wide variety of candidate types and requisitions. It also provides many data points and intuitive reporting capabilities. It has a nice, clean look and feel to the UI. They provide strong customer support whenever there are questions or issues. It integrates seamlessly with many other vendors and HR products.

Puntos en contra:

They could make a few improvements. It feels like sometimes there are a few too many "clicks" required to drill down to the info needed. Also, it would be great if they could include a feature to view the "last viewed candidates," or "last viewed requisitions." It would help speed things up when trying to move quickly between multiple candidates and requisitions.

Good hiring software

Comentarios: Overall, iCIMS has been a great help with our hiring process. We're able to easily invite applicants to interviews and schedule them without overlap. It's made our whole process so efficient!

Puntos a favor:

- Easy to organize applicants into different categories, based on where they are in the hiring process - Great option to list multiple interview times for multiple people to schedule simultaneously (without overlap) - Can send emails directly from iCIMS and create templates for ease of use

Puntos en contra:

- The landing page is a little clunky when there are multiple open positions at once - We've had issues with default time zones with some users, which has been challenging to schedule interviews when someone doesn't know their iCIMS account is set to a different time zone

iCIMS

Comentarios: iCIMS has allowed us to completely automate the recruitment process. We have created best-in-class processes to ensure candidate's have a seamless application experience.

Puntos a favor:

iCIMS is a forward-thinking technology solution that enables organizations to be ahead-of-the-curve when it comes to recruitment. iCIMS is consistently investing in research and development to enhance the platform and the features available. iCIMS has a strong internal team who become advocates for your organization.

Puntos en contra:

While iCIMS is continually enhancing the platform, the platform is geared towards US clients. Speaking as a Canadian client, sometimes the enhancements are not relevant or useful for Canadian clients who only operate in Canada and not in the US. In addition, while iCIMS continues to evolve their support structure for clients, sometimes the changes impact the service delivery to their clients.

iCIMS Review

Comentarios: Ths iCIMS Recruit product has been beneficial to our business by automating certain features and speeding up the hiring process. It creates a positive candidate experience as well. We are excited to see where the product takes us!

Puntos a favor:

The iCIMS product offers everything I need in an ATS. It manages job postings, candidate workflow, and much more. I'm able to create candidate pipelines based on skillset which is a great organizational tool. The tool is also customizable to our needs- we recently added an offer feature and a new scheduling tool was just added.

Puntos en contra:

Some of the features aren't very user friendly. The search function for the candidate database can oftentimes be confusing.