¿Qué es Kaseya VSA?

Kaseya BUDR (Backup and Disaster Recovery, copia de seguridad y recuperación de desastres) proporciona copias de seguridad de disco automatizadas en tiempo real, creación de imágenes de disco, copia de seguridad a nivel de archivos y restauración completa para servidores y estaciones de trabajo de Windows. A diferencia de los productos convencionales basados únicamente en archivos, Kaseya BUDR crea una imagen del estado completo del sistema, que incluye el sistema operativo, aplicaciones comerciales, configuraciones de usuario, controladores y datos, brindando a los administradores el marco para reconstruir por completo un sistema inactivo en menos de una hora.

¿Quién usa Kaseya VSA?

Kaseya VSA está diseñado específicamente para MSP y profesionales de TI que buscan implementar nuevas herramientas que les ayuden a escalar las operaciones y aprender sobre la información clave de los sistemas.

Vídeo de Kaseya VSA
Kaseya VSA Software - 1 Kaseya VSA Software - 2 Kaseya VSA Software - 3 Kaseya VSA Software - 4 Kaseya VSA Software - 5

¿No estás seguro sobre Kaseya VSA? Compara con una alternativa popular

Kaseya VSA

4,0 (191)
Kaseya VSA
No disponible en tu país
No se han encontrado precios
Versión gratuita
Prueba gratuita
107
27
3,6 (191)
3,7 (191)
3,5 (191)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
20,00 US$
mes
Versión gratuita
Prueba gratuita
208
70
4,1 (6.093)
4,3 (6.093)
4,1 (6.093)
¿Por qué estoy viendo esto?

Alternativas a Kaseya VSA

Patrocinado
Zoho CRM otorga a las organizaciones una solución completa de gestión del ciclo de vida de las relaciones con los clientes. Descubre más sobre Zoho CRM
SolarWinds® RMM es una plataforma de gestión y supervisión a distancia diseñada para facilitar la administración, mantenimiento y protección de TI. Descubre más sobre N-sight
La plataforma de gestión y supervisión remotas SolarWinds® N-central® ha sido diseñada para facilitar la gestión de redes de TI complejas. Descubre más sobre N-central
Pulseway es una galardonada plataforma de gestión de TI que te ofrece control total sobre todo lo relacionado con TI. Descubre más sobre Pulseway
Supervisión y gestión remotas (RMM), automatización de servicios profesionales (PSA) y acceso remoto: felicidad informática en un solo lugar. Descubre más sobre Atera
NinjaOne (anteriormente NinjaRMM) es una solución de gestión de TI todo en uno, muy fácil de usar y muy útil para proveedores de servicios gestionados y profesionales de TI. Descubre más sobre NinjaOne
Herramientas de control remoto fácil y administración de TI remota fáciles de usar para plataformas Windows, Mac y Linux.
La solución personalizable incluye gestión de proyectos, CRM y atención al cliente con seguimiento del tiempo y facturación integrados que se ejecutan en la misma base de datos.
Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk.
ConnectWise Control brinda la capacidad de ver y controlar dispositivos desde cualquier lugar donde haya una conexión a internet.
Reduce las interrupciones de la red y mejora el rendimiento con un software avanzado de supervisión de redes.
Descarga el software gratuito de mesa de ayuda de TI para profesionales y administradores de sistemas de TI en todo el mundo en todas las empresas. Aplicaciones de asistencia y móviles también gratuitas.
Samanage en la solución ITSM que comprende lo que se necesita para administrar con éxito los activos de TI y no TI en toda tu organización.
ConnectWise te ayuda a organizar tu negocio en torno a un sistema centralizado, para que tu organización pueda conectarse y comunicarse fácilmente.
Administración simplificada de terminales para equipos de escritorio, servidores y portátiles.
Software de monitoreo de servicios de TI con análisis de impacto de servicios, planificación de capacidad y correlación de eventos para empresas distribuidas.
Las soluciones de copia de seguridad y almacenamiento de Automate pueden proporcionar protección y recuperación de datos desde máquinas físicas y virtuales. Obtén un recorrido gratis.
MSP Anywhere es un software de control remoto rápido y confiable que te ayuda a brindar un excelente soporte remoto a tus clientes de servicios de TI.
Apteriks offers hosted IP Address Management (IPAM) software, which is currently being expanded into CMDB space.
Solución de gestión y supervisión remotas diseñada para proveedores de servicios gestionados que integra sistemas de supervisión de dispositivos y emisión de tickets.

Opiniones de Kaseya VSA

Evaluación media

General
4,0
Facilidad de uso
3,6
Atención al cliente
3,5
Funcionalidades
4,1
Relación calidad-precio
3,7

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
35%
4
42%
3
18%
2
4%
1
2%
Aaron
Aaron
Support Desk Specialist en EE. UU.
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great Remote Management Software w/ Many Features & a Couple Limitations

5,0 hace 2 años

Comentarios: The Kaseya tools for managing client endpoints are fantastic. I enjoy how easy it is to install the software on client computers and how quickly it syncs up so that techs can begin remoting onto the endpoint in very short order. Kaseya offers a plethora of tools that can interface with an endpoint without ever having to remote onto a client system as well, which is great for when I don't want to call the client up to get permission to work on their computer. Some of those tools have some minorly annoying limitations, but I'm still willing to give an overall glowing review to this software. We use two different remote management softwares at the company I work for, and I prefer using Kaseya over the other.

Puntos a favor:

Beyond simply remoting onto client endpoints, I really enjoy the ability to carry out various tasks in the background without having to remote on, including: * Running CMD and PowerShell commands * Viewing/editing Registry * Running pre-built and customizable scripts * See installed software * Manage the file system * Etc. We use two different remote management clients, and I find Kaseya to be the faster of the two when it comes to deployment and availability after deployment. Sending commands through the background interface is also much faster than our other software.

Puntos en contra:

Navigating the registry and file system using the background tools is very clunky. There's lots of scrolling involved, and it doesn't cache all of the entries, so if you need to navigate back up to a parent folder, you need to scroll down all over again and wait for items to reload, which can be time-consuming. Also, in comparison to our other remote management software, it is not as convenient to upload or download items from my computer to the client endpoint using Kaseya. There's nowhere to do so from the remote connection interface.

Usuario verificado
Systems Administrator en Países Bajos
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The Kaseya lego kit

4,0 hace 3 años

Comentarios: We manage almost 8000 of our customers machines. On almost all servers we run monitoring to alert us to issues, like disk space problems, services not running or certain eventlogs popping up. Here the lego building part of Kaseya is obvious. You get the rough shape to help you set up, but you determine what machine needs what monitoring. You polish the whole in the right shape.
We have good security options with Webroot, Malwarebytes and Patch Management as most important parts. We have remote access when we need it and can investigate problems without having to bother users and take over the machine a few times a day. Then there's the luxury of running commands, or agent procedures as Kaseya calls them, in a heartbeat. You can automate cleanups by tying monitor alerts to commands. In the past this could take you weeks to setup and maintain properly, but that task is mostly done by Policy Management now. You setup the roles per group, do they need monitoring, antivirus, patch managent, etc, etc and Policy Management does it all. Unfortunately there is no complete coverage for all Kaseya options, but in our case it's about 80 to 90% and that saves hours and hours....
All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput. What would I do.... :-)

Puntos a favor:

- You can build a whole lot of automation with their building blocks; - The depth of information should cover your needs; - New leadership has taken some time to reform the company, but is now running full speed ahead; - The potential of venture capital is a big benefit to what they can do, if you make them see the need.

Puntos en contra:

- Old building blocks have lived on too long (this year is supposed to be the big clean-up); - The mix of old parts (up to 20 years old) and very recent changes in limited places is confusing; - Support can be great, but usually takes a few days to get up to speed on technical challenges; - Integrations of Antivirus are limited and the Kaspersky Anti Virus option will cost you a lot of time;

andrey
Kaseya and Server Adminsitrator en Colombia
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

increasing helpdesk staff productivity

5,0 hace 3 años

Comentarios: -- Tactical Responsibilities
Use remote monitoring and management tool KASEYA to deliver pro-active remote support
Establish monitoring and maintenance necessary for new and existing clients
Monitors Server Windows Operating System performance and takes action to resolve problems
Monitors the Microsoft Exchange Service and resolved any issues regarding the email systems
Monitors Workstation Windows Operating System performance and escalate actions
Monitors network Devices status and performance and escalate actions
Monitors Storage Devices health and takes action to resolve problems
Monitors VMware Infrastructure performance and takes action to resolve problems
Prepare and present service and monitoring reports to management regularly
Documents problems and resolutions on production servers
Completes scheduled audits and provides reports to customers periodically

Puntos a favor:

Kaseya is one of the best RMM (Remote Monitoring and Management) tools in the market we have moved from REACTIVE to PROACTIVE and now we are moving to SERVICES related to "Service Management Maturity model" thanks to Kaseya we achieved 1. Analyze trends 2. Set thresholds 3. Predict problems 4. measure applications availability 5. Automate (highly appreciable when you handle hundreds of devices) 6. Mature Problem Configuration, change, asset and performance management 7. Increase Security in multiple layers 8. Manage the entire Windows updates process 9. Remote Control 10. Compliance and audit Reports

Puntos en contra:

unfortunately using kaseya core modules, it is not stronger to manage network devices

Charles
IT Security Manager en EE. UU.
Oficina ejecutiva, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Kaseya VSA - Not just for MSPs

5,0 hace 3 años

Comentarios: Kaseya VSA has helped me overcome hurdles with outdated software, missing updates, and deployment of new software. I used Kaseya to locate which devices are using old version of Office and using Windows version XP, 7 and and 8 and 8.1. This has helped me in the process of updating all of our devices to the newest Office and Windows 10.

Puntos a favor:

Kaseya VSA is not only for MSPs, but for anyone who needs help managing their assets in the office and in the field. I'm the IT Security Manager with all the hats in the IT world at a large confectionery broker. I manage over 250+ devices on my own, with the help of Kaseya VSA. I could not do my day-to-day job without Kaseya VSA.

Puntos en contra:

I'm not a fan of the app as the functionality seems to be spotty. Right-clicking the client app sometimes brings up a menu, and sometimes it only offers a simple selection of "Refresh". This is my only gripe in the 3 years I've been using this product.

Al
President en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best RMM tool on the market. Period.

4,0 hace 6 años

Comentarios: As an MSP (Managed Service Provider) in the highly competitive IT services market, our tool set is the backbone that enables the service delivery model that differentiates us from the competition. Because these tools are the skeleton of our business, we test all of them on a 3-year rotation to make sure we're using a best-of-breed solution that will make our services faster, more effective, more efficient and produce higher reliability and better outcomes for our clients. Last year we evaluated our BDR (Backup and Disaster Recovery) and RMM (Remote Monitoring and Management) platforms with that backdrop. We included all of the major players (for RMM that was Kaseya, Labtech, N-able, Maxx, etc.) and a few free/near-free 2nd and 3rd tier players, and again Kaseya was the hands-down best-of-breed winner. That's not to say it didn't have some short comings. It's a piece of software so yes, there are some bugs but none of them are heart stopping or business-critical, and we're an IT company! - we can get them resolved very quickly. And the bugs are no more or less than the issues we found in the competition - so on net it was wash against the competition. But the overall scope and quality of the product, the depth of functionality, the myriad vendors that it integrates with, and the support team that we found responsive (slightly better then the competition) gave them a nod over the competition. Add to that the lightweight agent, integrated, lightening fast remote desktop access and HUGE user community where you can find a script for anything you need put them head and shoulders above the rest. Everyone can find something they will love in Kaseya.

Puntos a favor:

Robust features, lightening fast remote desktop access and huge user community producing thousands of scripts to cure every/any problem or request you may have. Full access to SQL database in included.

Puntos en contra:

Slightly above average support response times and longer lead times for enhancements. Their SaaS version is slower than some of the competitors (altho the on prem is blazingly fast).