¿Qué es eMaint CMMS?
eMaint, una solución de Fluke CMMS, ha ayudado a organizaciones de todo el mundo a implementar operaciones de mantenimiento a nivel mundial con sus soluciones de software de gestión de mantenimiento de computadoras (CMMS [Computer Maintenance Management Software]) basadas en la nube durante más de 30 años. eMaint les ahorra a las empresas tiempo y dinero valiosos organizando, planificando y administrando mejor las actividades de mantenimiento. eMaint se puede adaptar para cumplir con las especificaciones exactas de cualquier departamento de mantenimiento, y se puede acceder a este a través de diversas ubicaciones en varios idiomas utilizando cualquier dispositivo con navegador.
¿Quién usa eMaint CMMS?
Fabricación, administración de instalaciones, flota, proveedores de servicios, petróleo y gas, construcción, municipios, distribución, almacenamiento, cuidado de la salud, servicios públicos, educación, procesamiento de alimentos, embalaje.
¿Dónde se puede implementar eMaint CMMS?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
Sobre el proveedor
- Fluke Corporation
- Ubicado en Marlton, EE. UU.
- Fundada en 1986
- Asistencia telefónica
- Chat
Idiomas
español, inglés, portugués
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Sobre el proveedor
- Fluke Corporation
- Ubicado en Marlton, EE. UU.
- Fundada en 1986
- Asistencia telefónica
- Chat
Idiomas
español, inglés, portugués
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Comparar el precio de eMaint CMMS con productos similares
Funciones de eMaint CMMS
Opiniones de eMaint CMMS
Jose M.
Alternativas consideradas:
Jose munguia
Comentarios: Buena, solo mejoraria algunos aspectos
Puntos a favor:
Puedes realizar programaciones y proyecciones con una sola programación
Puntos en contra:
Configurar y agrupar las actividades no es algo sencillo de realizar
Omar alejandro R.
Excelente herramienta para gestionar tus mantenimientos
Comentarios: Es una excelente herramienta para gestionar todos los mantenimientos, y llevar el control de todo lo que sucede con la infraestructura
Puntos a favor:
Es muy amigable con el usuario, la herramienta es muy fácil de usar y muy intuitiva
Puntos en contra:
Me gustaria que se mejorara la interacción con los planos interactivos.
Usuario verificado
eMaint Review
Puntos a favor:
Easily interchange between searches and able to apply filters and create unique reports
Puntos en contra:
Some times takes too long to generate the report needed
Travis R.
Alternativas consideradas:
Maintenance software for Absolute Energy
Comentarios: We have had our ups and downs, the group has always been good to work with but limited time on set up and implementation limited what we were able to accomplish, so this work continues. The team has been great.
Puntos a favor:
The flexibility to tailor the system to our work flows. Ease of use. Ability to use the software from an advantage as maintenance. Many options and eMaint staff understand maintenance!
Puntos en contra:
With all the options it is difficult to follow through the setup, Work flows may help stream line this process? Many of the eMaint personnel have better ideas and experience that we did not know going into the process of migrating from another system. This changed are procedures for the better but a lot of group brainstorming has been needed to specify our needs.
Kevin C.
Alternativas consideradas:
Very frustrating experience
Comentarios: During the sales process we specified 2 items that we needed. These were items that other companies had said they could offer and we were shown examples of them working. Emaint said they could do the same with no problems, "we have 2 options to do this", I was told. We signed up to Emaint in September 2019. After weeks of prep work and adding data to their templates we began the implementation process. After 2 weeks implementation, cracks began to show and the items we had specified were now impossible tasks for emaint. Following a few e-mails, we were told that they had resolved the issue and we could continue implementation. One more week, more wasted time and we were again told they could not deliver on what they had promised. We stopped the implementation process and asked for a refund based on the fact that they could not deliver on what they had promised and what we had signed up for. I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating. One of the staff that I had been dealing with followed up briefly for me and stated that Emaint "could not deliver what was promised even after multiple attempts." Following nearly 8 weeks of e-mails without reply and constant chasing and more wasted time, Emaint agreed to refund some of our money. They kept over €1100 +VAT, put us months behind schedule, cost us days worth of labour. I could not possibly recommend anyone waste their time.
Puntos a favor:
Huge amount of features that could be helpful. Implementation expert was very helpful and friendly.
Puntos en contra:
Too many work arounds needed. Too many steps for very simple processes. The whole process fell apart after they could not deliver 2 services we were promised were possible before signing up.
Respuesta de Fluke Corporation
hace 2 años
Hi Kevin, Thank you for taking the time to provide your honest feedback. As for your overall experience with eMaint, we pride ourselves on delivering exceptional customer service and are looking into this situation further. Although we were quick to confirm that what you were looking for could not be done, we agree that the refund should have dealt with in a more timely manner. While this is a situation that we don't often find ourselves in, we take full responsibility for the delay. We thank you for both your persistence and patience here. Aine Whelan