Square for Retail

Great for entrepreneurs

Comentarios: It is very easy to use and convenient for my customers

Puntos a favor:

The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

Puntos en contra:

The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

Great Point of sale system

Comentarios: Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.

Puntos a favor:

Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.

Puntos en contra:

Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.

Alternativas consideradas: Shopify

Razones para elegir Square for Retail: Terrible customer service, terrible app and so many issues with their credit card equipment going down.

Software anterior: Lightspeed Retail

Razones para cambiar a Square for Retail: Worked best for my business, and has so many options. Marketing, payroll, loyalty etc.

Easy, Fast and Convenient, User Friendly!

Comentarios: Overall, this is a good program to use when you need convenience. When using square, in this day and age, fast, easy and quick are what is needed in today's society, and this program comes to the rescue. It is a great product, and I would recommend it to anyone that needs to buy / sell and get paid fast!

Puntos a favor:

This seems like the best program for small businesses. The program offers a very low credit card fee of 2.6%, from what I have noticed. The program also offers SKU and GTIN codes to be scanned successfully. You can have unlimited items in your inventory which makes this convenient for the user and the customer, especially when you can do next day transfers as well!

Puntos en contra:

Square does not work on Android platforms for the Free or Retail Plus versions. But it does on the Square POS version. Only thing, if you do not have the physical card, it seems to have a higher transaction fee rate.

They Allow Fraud and Theft

Comentarios: Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud.

Puntos a favor:

People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be!)

Puntos en contra:

Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square: Her signed contracts, with an anti-chargeback clause Photos of us performing the services at the event, with her in the photos A chain of her emails, including an email after her event thanking us for job well done Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud.

Perfect On-the-Go Payment Solution!

Comentarios: When I first began using Square, it was simply for fundraisers. My husband and I would participate in events, and we would allow patrons to make donations to the charity we were fundraising for. Now, as I begin designing my online store for home decor and crafts that I sell, there was no guessing on where I would have my store set up. Square has truly made it that easy to work with, that I suggest using them to everyone I know!

Puntos a favor:

I absolutely LOVE the ease of use of Square! The app allows you to literally set up your shop in mere minutes, and then allows you to input your products with prices for an easy tap to add it to your customer's cart. I especially love the Square business card that holds all my funds, which makes keeping business money separate from family funds so much easier!

Puntos en contra:

I honestly cannot think of anything that I do not love about this software. It is designed in a way that allows even the least techy person to set up their store and products, and go through a checkout seamlessly.