Square for Retail

Great for entrepreneurs

Comentarios: It is very easy to use and convenient for my customers

Puntos a favor:

The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

Puntos en contra:

The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

Convenient, easy to use POS for small business

Comentarios: Overall, Square has simplified our POS system and with its easy to use reporting, we are able to manage our books quicker and more accurately.

Puntos a favor:

The ability to take Square from our main location, to mobile and take payment anywhere

Puntos en contra:

Connectivity issues with WIFI occasionally

They Allow Fraud and Theft

Comentarios: Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud.

Puntos a favor:

People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be!)

Puntos en contra:

Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square: Her signed contracts, with an anti-chargeback clause Photos of us performing the services at the event, with her in the photos A chain of her emails, including an email after her event thanking us for job well done Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud.

Square is the Obvious Choice for POS Vendors

Puntos a favor:

It is reliable for customers and easy to use by our staff.

Puntos en contra:

We haven't come up with any complaints other than minor difficulties with connectivity in certain situations beyond Squares control.

Small little POS at your finger tips

Comentarios: Its what we needed in a pinch to get sales orders working on the field at events. It worked well for conferences and venues.

Puntos a favor:

It was easy to setup and start using when you need it. You connect it to your phone and use it as a normal POS you would in a store

Puntos en contra:

Support isn't always easy to get a hold of and it wouldn't integrate it with our system. This is more for small business use and not for tracking and reporting on analytics.

Alternativas consideradas: Lightspeed POS

Razones para cambiar a Square for Retail: popularity it had over any other product .. we heard the name and purchased it.