Messangi
¿Qué es Messangi?
Messangi's Digital Customer Engagement Platform enables brands to delivery personalized content and brand experiences across the customer journey. Our powerful multi-channel platform orchestrates billions of interactions through SMS, Email, Push Notifications, Mobile Wallet and more in behalf of the world's leading brands. By providing an open API, extensive documentation and personalized human guidance, we are able to help any organization provide the best possible customer experiences.
¿Quién usa Messangi?
Sin información del proveedor
¿Tienes dudas sobre Messangi?
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Opiniones de Messangi
Alejandro
Una plataforma multicanal novedosa
Puntos a favor:
Su facilidad de uso y escalación es admirable.
Puntos en contra:
Las funcionalidades que tienen son las necesarias.
Jacobo
Fácil uso
Comentarios: Ah sido adecuada en los productos q tenemos
Puntos a favor:
Es de fácil uso la plataforma, y el soporte es rápido
Puntos en contra:
Funcionalidades que no se tienen y toca desarrollar integraciones
Steve
Messangi - reliable and effective
Comentarios: We utilize Messangi to deliver 2-way SMS messages for Qtrac.
Puntos a favor:
SMS delivery is good, and their service is responsive.
Puntos en contra:
Recently, Messangi improved their "Reports" and we are now finding it easier to understand our usage.
Arbi
Great Support
Puntos a favor:
The application is reliable. Messangi has a great support team that is always responsive.
Puntos en contra:
I would like to see improvement in the reports and analytic part of the application.
Yolanda
Customer centric company, multifunctional software for awesome customer engagement.
Comentarios: My overall experience with Messangi has be a pleasant one, the support and customer service staff have been very supportive and the software allows effective communication to my customers.
Puntos a favor:
Availability of multiple channels of reaching and engaging my customers. The customer support team is easily accessible and customer centric they pay attention to turn around time for the resolution of queries.
Puntos en contra:
There is a limitation in characters for the Blast title, however this not a major issue.
Respuesta de Messangi
hace 12 meses
Thank you for your review Yolanda! We are glad to hear that you are satisfied with our support. We aim to provide the most personalized and accesible customer support possible. It is an industry standard that sms messaged have a limit of 160 characters due to some carrier limitations. We will reach out to understand your use case and find some alternatives.
