---
description: ¿Qué piensan los usuarios de LogMeIn Resolve? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de LogMeIn Resolve.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LogMeIn Resolve - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de ciberseguridad](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve)

# LogMeIn Resolve

Canonical: https://www.capterra.es/software/1026169/goto-resolve

Página: 1 de 10\
Siguiente: [Página siguiente](https://www.capterra.es/software/1026169/goto-resolve?page=2)

> GoTo Resolve is an all-in-one IT support software built for today's SMBs.
> 
> Veredicto: 214 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.4/5** | 214 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funcionalidades | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: GoTo
- **Ubicación**: Orem, EE. UU.
- **Constitución**: 2003

## Contexto comercial

- **Precio inicial**: 29,00 US$
- **Modelo de precios**:  (Prueba gratuita)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Australia, Canadá, España, Estados Unidos, Filipinas, Francia, India, Irlanda, Italia, Malasia, Nueva Zelanda, Reino Unido, Singapur

## Funcionalidades

- Acceso desatendido
- Alertas y notificaciones
- Alerts/Escalation
- Asistencia remota
- Auditoría de problemas
- Chat en tiempo real
- Chat en tiempo real dirigido a consumidores
- Control/acceso remoto
- Controles o permisos de acceso
- Copia de seguridad y recuperación
- Creación de informes para TI
- Creación de informes y estadísticas
- Creación de informes/análisis
- Creación de marca personalizable
- Gestión de aplicaciones
- Gestión de asignaciones
- Gestión de configuración
- Gestión de datos
- Gestión de implementación
- Gestión de inventarios
- Gestión de la conformidad
- Gestión de parches
- Gestión de políticas
- Gestión de problemas
- Gestión de problemas
- Gestión de puntos de terminación
- Gestión de seguridad
- Gestión de software
- Gestión de tareas
- Gestión de tickets
- Gestión de tickets de soporte
- Herramientas de colaboración
- Monitorización y gestión remota
- Panel de actividades
- Panel de comunicaciones
- Para MSP (proveedores de servicios gestionados)
- Priorización
- Real-Time Notifications
- Reconocimiento automático de usuario/dispositivo
- Resolución de problemas
- Seguimiento de activos de TI
- Seguimiento de problemas
- Supervisión de actividades
- Transferencia de archivos
- Uso compartido de la pantalla

## Integraciones (en total: 11)

- Acronis Cyber Protect
- ConnectWise PSA
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de ciberseguridad](https://www.capterra.es/directory/31037/cybersecurity/software)

## Categorías relacionadas

- [Software de ciberseguridad](https://www.capterra.es/directory/31037/cybersecurity/software)
- [Software antivirus](https://www.capterra.es/directory/30228/anti-virus/software)
- [Software de gestión de dispositivos móviles](https://www.capterra.es/directory/30584/mobile-device-management/software)
- [Herramientas ITSM](https://www.capterra.es/directory/30676/itsm/software)
- [Software de escritorio remoto](https://www.capterra.es/directory/31955/remote-desktop/software)

## Alternativas

1. [Zendesk Suite](https://www.capterra.es/software/164283/zendesk) — 4.4/5 (4079 reviews)
2. [Freshdesk](https://www.capterra.es/software/124981/freshdesk) — 4.5/5 (3415 reviews)
3. [LiveAgent](https://www.capterra.es/software/102188/liveagent) — 4.7/5 (1780 reviews)
4. [Freshservice](https://www.capterra.es/software/132997/freshservice) — 4.5/5 (695 reviews)
5. [Milvus](https://www.capterra.es/software/202528/milvus) — 4.8/5 (298 reviews)

## Opiniones

### "I use GoTo Resolve to keep track of all my customer support tickets in one place." — 5.0/5

> **Guillermo** | *20 de octubre de 2024* | Ropa y moda | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The software is user-friendly and helps me efficiently manage customer requests.
> 
> **Desventajas**: I wish there were more customization options for ticket organization and reporting capabilities.

-----

### "GoTo Resolve is my go-to for managing customer support tickets and streamlining communication with clients." — 3.0/5

> **Adrian** | *19 de septiembre de 2024* | Bienes de consumo | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The software is user-friendly and has helped improve our response time to customer inquiries.
> 
> **Desventajas**: There is room for improvement in the reporting and analytics features, which would be beneficial for tracking performance and identifying areas for improvement.

-----

### "I use GoTo Resolve to manage and track customer issues efficiently and effectively. It's been a game changer for our team\!" — 3.0/5

> **Ana** | *16 de agosto de 2024* | Electrónica de consumo | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The customizable ticketing system and real-time reporting are excellent features. It's made our workflow so much smoother.
> 
> **Desventajas**: The user interface could use some improvement to make it more intuitive. Also, the mobile app needs more functionality and better navigation.

-----

### "Safe & Secure with LogMeIn" — 5.0/5

> **Mai** | *28 de marzo de 2026* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I work with clients that have strict parameters and guidelines with their remote access and LogMeIn gives them the confidence to work with me anytime from anywhere.
> 
> **Desventajas**: I needed some help onboarding but once I adopted the platform and really got familiar, I have found it incredibly easy to use\!
> 
> It's been a super powerful tool for our team to use with all clients across the country. It provides the added layer of security that our clients have come to expect from us.

-----

### "Good RMM for the price" — 4.0/5

> **Topher** | *10 de diciembre de 2025* | Marketing y publicidad | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO.
> 
> **Desventajas**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries.
> 
> As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.

-----

Página: 1 de 10\
Siguiente: [Página siguiente](https://www.capterra.es/software/1026169/goto-resolve?page=2)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/software/1026169/goto-resolve)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/software/1026169/goto-resolve> |
| de-AT | <https://www.capterra.at/software/1026169/goto-resolve> |
| de-CH | <https://www.capterra.ch/software/1026169/goto-resolve> |
| en | <https://www.capterra.com/p/249584/GoTo-Resolve/> |
| en-AE | <https://www.capterra.ae/software/1026169/goto-resolve> |
| en-AU | <https://www.capterra.com.au/software/1026169/goto-resolve> |
| en-CA | <https://www.capterra.ca/software/1026169/goto-resolve> |
| en-GB | <https://www.capterra.co.uk/software/1026169/goto-resolve> |
| en-IE | <https://www.capterra.ie/software/1026169/goto-resolve> |
| en-IL | <https://www.capterra.co.il/software/1026169/goto-resolve> |
| en-IN | <https://www.capterra.in/software/1026169/goto-resolve> |
| en-NZ | <https://www.capterra.co.nz/software/1026169/goto-resolve> |
| en-SG | <https://www.capterra.com.sg/software/1026169/goto-resolve> |
| en-ZA | <https://www.capterra.co.za/software/1026169/goto-resolve> |
| es | <https://www.capterra.es/software/1026169/goto-resolve> |
| es-AR | <https://www.capterra.com.ar/software/1026169/goto-resolve> |
| es-CL | <https://www.capterra.cl/software/1026169/goto-resolve> |
| es-CO | <https://www.capterra.co/software/1026169/goto-resolve> |
| es-CR | <https://www.capterra.co.cr/software/1026169/goto-resolve> |
| es-DO | <https://www.capterra.do/software/1026169/goto-resolve> |
| es-EC | <https://www.capterra.ec/software/1026169/goto-resolve> |
| es-MX | <https://www.capterra.mx/software/1026169/goto-resolve> |
| es-PA | <https://www.capterra.com.pa/software/1026169/goto-resolve> |
| es-PE | <https://www.capterra.pe/software/1026169/goto-resolve> |
| fr | <https://www.capterra.fr/software/1026169/goto-resolve> |
| fr-BE | <https://fr.capterra.be/software/1026169/goto-resolve> |
| fr-CA | <https://fr.capterra.ca/software/1026169/goto-resolve> |
| fr-LU | <https://www.capterra.lu/software/1026169/goto-resolve> |
| it | <https://www.capterra.it/software/1026169/goto-resolve> |
| pt | <https://www.capterra.com.br/software/1026169/goto-resolve> |
| pt-PT | <https://www.capterra.pt/software/1026169/goto-resolve> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra España","address":{"@type":"PostalAddress","addressLocality":"Madrid","addressRegion":"M","postalCode":"28046","streetAddress":"Paseo de la Castellana 31, 7º piso 28046 Madrid, España"},"description":"Capterra España ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.es","url":"https://www.capterra.es/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.es/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra","https://www.linkedin.com/company/capterra-espa%C3%B1a/","https://www.youtube.com/channel/UC0E6Tz3rgcXD1LHsQjKNY4w"]},{"name":"LogMeIn Resolve","description":"GoTo Resolve is an all-in-one IT support software built for today's SMBs. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster-all in one place. It combines game-changing IT management and support software with conversational ticketing and a zero trust architecture into a single consolidated tool. Simple, secure, flexible, and best of all, free to use.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6b62be9f-8dae-44b2-940c-3d2090ad889c.png","url":"https://www.capterra.es/software/1026169/goto-resolve","@type":"SoftwareApplication","@id":"https://www.capterra.es/software/1026169/goto-resolve#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.es/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":214},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.es/software/1026169/goto-resolve#faqs","mainEntity":[{"name":"¿Qué es LogMeIn Resolve?","@type":"Question","acceptedAnswer":{"text":"GoTo Resolve is an all-in-one IT support software built for today's SMBs. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster-all in one place. It combines game-changing IT management and support software with conversational ticketing and a zero trust architecture into a single consolidated tool. Simple, secure, flexible, and best of all, free to use.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.es/software/1026169/goto-resolve#breadcrumblist","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de ciberseguridad","position":2,"item":"/directory/31037/cybersecurity/software","@type":"ListItem"},{"name":"LogMeIn Resolve","position":3,"item":"/software/1026169/goto-resolve","@type":"ListItem"}]}]}
</script>