15 años ayudando a las empresas españolas
a elegir el mejor software
¿Qué es Sirvoy?
Sirvoy ofrece un conjunto de herramientas que incluyen: un sistema de gestión de propiedades, un formulario de reservas y un administrador de canales integrado. Es un sistema repleto de funciones, fácil de usar y ofrece a los hoteleros la flexibilidad de adaptar el software a las necesidades de su propiedad. Gracias a su simplicidad, la configuración se hace sin esfuerzo y el servicio de atención al cliente está disponible en horario ininterrumpido para la capacitación y asistencia continuas.
¿Quién usa Sirvoy?
Sirvoy es un sistema de administración de propiedades personalizable, diseñado para adaptarse a todos los proveedores de alojamiento. Es un software fácil de usar y con un precio asombrosamente bajo.
¿Dónde se puede implementar Sirvoy?
Sobre el proveedor
- Sirvoy
- Ubicado en Dublin 4, Irlanda
- Fundada en 2008
Asistencia de Sirvoy
- Asistencia telefónica
- Asistencia 24/7
- Chat
Precios de Sirvoy
Precio inicial:
- Sí, ofrece una prueba gratuita
- Sin versión gratuita
Sirvoy no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Sirvoy está disponible a partir de 9,00 US$/mes.
Planes de precios consigue una prueba gratuitaSobre el proveedor
- Sirvoy
- Ubicado en Dublin 4, Irlanda
- Fundada en 2008
Asistencia de Sirvoy
- Asistencia telefónica
- Asistencia 24/7
- Chat
Imágenes y vídeos de Sirvoy
Funciones de Sirvoy
Alternativas a Sirvoy
Opiniones de Sirvoy
Great booking system - easy to use
Comentarios:
In our company we save time and money using Sirvoy software.
Works every time - any time :)
Puntos a favor:
Sirvoy booking system has a user friendly platform that makes it very easy for all our employees to use. Easy to customize for our needs and gives us all info needed for quick company status. In our hotel, Sirvoy gives all employees online info regarding guests - who, when, special notes, extra charges upon agreement, cleaning status for rooms, payments, etc. Sirvoy online software gives us rapid full control over our income 24/7.
Puntos en contra:
We are most satisfied with this software.
Respuesta de Sirvoy
hace 5 años
Hi Arne, thanks for your kind words, we're all delighted to know that Sirvoy is ticking all the boxes for your business and hope it continues to do so! Love your last comment 'works every time, any time' - would make a great slogan! ;) Adele
Amazingly Intuitive, Consistently Impressive
Comentarios: See Pros, above.
Puntos a favor:
Only an Airbus offers a shorter, and smoother, takeoff. Lest anyone think that Sirvoy's 14-day trial is too short, let me say that it may be too long. Within two days of starting our trial, we found ourselves customizing and scaling rapidly. Screen after screen, the UX and functionality proved intuitive, the result of unfailingly clean and responsive design (which can never be taken for granted). Restrictions and overrides work flawlessly. By day 10 of the trial, we paid up for the entire year, and have not looked back yet.
Puntos en contra:
Our wishlist can cannot detract from Sirvoy's great value for the price. Easy improvements are to be had with regard to being able to color-code/tag/identify guests by market segments (and therefore the useful market reports that would result). Another quick fix: the perplexing placement of "Coupon Code" on the online booking page, *below* the calendar, when only a code unlocks restricted dates. See our point? Similarly, not every "Code" is a "Coupon [i.e., implying Discount] Code", so how about shortening to this box to just "Code" or, equally neutral and possibly more suitable, "Booking Code".
Respuesta de Sirvoy
el año pasado
Hi Shaffin, "only an Airbus offers a shorter, and smoother, takeoff" should definitely be our new marketing slogan; love it!! Delighted that you're finding the system so customizable and easy to scale. I note your points on the colour codes and coupon codes and will pass that along for our Dev to look into. We always try to incorporate great feedback once it's useful for all our clients, so thanks for taking the time to let us know how we can improve. Kind regards, Adele
Not easy to work with anymore
Comentarios: No customer service. No help. Constant changes that do not help it go easier. It's like you guys want us to hold your hand daily just to work when you can't even help in customer service
Puntos a favor:
It USED to be easy to work with up until you all had to update last year. Now it's nothing but miserable
Puntos en contra:
The constant need of authentication codes and the way we enter in phone numbers now. The whole phone number now is not separated into sections making it easier to read fast. Now we have to dissect the number slowly but hope we do it fast enough because the phone hangs up if you're not fast.
Respuesta de Sirvoy
hace 4 semanas
Hi Tami, We are sorry to hear about the frustrations you've encountered with our recent updates. We understand that adjusting to changes can sometimes be challenging, especially with new security measures like authentication codes. While we believe these measures are crucial for safeguarding your data, we also understand that they can add an extra layer of complexity. Our aim is to balance security with user-friendliness, and your comments will help us refine this balance. Regarding customer service, we are committed to providing excellent support to all our clients. We apologize if you have not received the level of assistance you expected. Your experience is not reflective of the high standard of service we aim to provide. Our team is dedicated to making improvements that align with our client's needs and expectations. Should you wish to discuss your concerns further please do not hesitate to reach out. Thank you for your past support, we wish you success in your future endeavours. Jodie
very pleased
Comentarios: Easy to use, can get started in a few minutes, very good support, for questions the answer and solution comes immediately
Puntos a favor:
I have been using Sirvoy for 12 years, therefore I see how well it has developed. The team is constantly refining and adding very useful features. Others don't, they create a product and roll it until it becomes obsolete
Puntos en contra:
nothing to complain about, software always works very well
Respuesta de Sirvoy
el mes pasado
Hi Istvan, thank you for taking the time to share your review. We're truly appreciative of your 12-year journey with us and your recognition of the continuous improvements we've made to Sirvoy. It's rewarding to hear that our software's performance has consistently met your needs. We understand the importance of reliability in your operations and are committed to maintaining that standard. We're pleased that our support and user-friendly design have contributed positively to your experience. Your feedback fuels our dedication to providing a seamless experience for all users. Thank you for choosing Sirvoy for sharing your insights. If you ever have any further feedback or questions, please don't hesitate to reach out.
Outstanding customer service
Comentarios:
I love this product for my Hospitality Property Management and Channel Management. I'm now setting it up for a second property. A few days into the 14 day free trial and I was hooked. The setup is smooth, simple to follow, and easily linked to our website, channels, and the secure online payment service. Their background monitoring is vigilant, and on occasion I have received pro-active help before I even realized I needed it. This level of care in customer service is rarely experienced.
I also love that the product is sufficiently well thought through that it doesn't require lengthy initial or ongoing training sessions. In my view if you can't learn a system on the fly then it's too complicated.
There are no perfect systems, but for me Sirvoy is pretty close!
Puntos a favor:
Clean and simple visuals. Easy to use. No training required. Online help via chat is readily available. Support staff are fantastic, helpful, pro-active, thorough.
Puntos en contra:
On the odd occasion I have bumped up against some limitations around options for promotional offers, but so far have always found a work-around.
Alternativas consideradas previamente: iBex PMS y Newbook
Razones para elegir Sirvoy: New business, wanted to find a better system, something that was easy to set up and use and provided ongoing value for $.
Software anterior: iBex PMS
Razones para cambiar a Sirvoy: The 14 day free trial was the deal maker. After playing around with Sirvoy on and off for only a few days I found that I'd already got my property set up and was virtually ready to go to launch my business availability online. I was blown away at how easy it was.
Respuesta de Sirvoy
hace 2 años
Hi Miriam, what an amazing review, such a great start to the day to read about your experience with Sirvoy so thank you for taking the time to relate it. It has always been the aim to produce a simple, solid system with superior customer service and to hear that we are achieving that end is very satisfying. I have shared your feedback with our support team to encourage them to keep up their great work! Thanks so much for choosing Sirvoy, Adele
