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¿Qué es Sirvoy?

Sirvoy ofrece un conjunto de herramientas que incluyen: un sistema de gestión de propiedades, un formulario de reservas y un administrador de canales integrado. Es un sistema repleto de funciones, fácil de usar y ofrece a los hoteleros la flexibilidad de adaptar el software a las necesidades de su propiedad. Gracias a su simplicidad, la configuración se hace sin esfuerzo y el servicio de atención al cliente está disponible en horario ininterrumpido para la capacitación y asistencia continuas.

¿Quién usa Sirvoy?

Sirvoy es un sistema de administración de propiedades personalizable, diseñado para adaptarse a todos los proveedores de alojamiento. Es un software fácil de usar y con un precio asombrosamente bajo.

¿Dónde se puede implementar Sirvoy?

Basado en la nube
Entorno local

Sobre el proveedor

  • Sirvoy
  • Ubicado en Dublin 4, Irlanda
  • Fundada en 2008

Asistencia de Sirvoy

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Albania, Alemania, Andorra, Arabia Saudí, Argentina y otros 119

Idiomas

alemán, búlgaro, checo, coreano, croata y otros 18

Precios de Sirvoy

Precio inicial:

9,00 US$/mes
  • Sí, ofrece una prueba gratuita
  • Sin versión gratuita

Sirvoy no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Sirvoy está disponible a partir de 9,00 US$/mes.

Planes de precios consigue una prueba gratuita

Sobre el proveedor

  • Sirvoy
  • Ubicado en Dublin 4, Irlanda
  • Fundada en 2008

Asistencia de Sirvoy

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Albania, Alemania, Andorra, Arabia Saudí, Argentina y otros 119

Idiomas

alemán, búlgaro, checo, coreano, croata y otros 18

Imágenes y vídeos de Sirvoy

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Vídeo de Sirvoy
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Funciones de Sirvoy

  • Asistencia al cliente
  • Automatización de marketing
  • CRM
  • Creación de informes y estadísticas
  • Facturación
  • Gestión de calendarios
  • Gestión de empleados
  • Gestión de la experiencia del huésped
  • Gestión de promociones
  • Gestión de recepción
  • Gestión de reservas
  • Gestión de tareas domésticas
  • Gestión de tasas
  • Gestión del mantenimiento
  • Integración de GDS y OTA
  • Inventario de salas
  • Notas de reserva
  • Procesamiento de pagos
  • Punto de venta (POS)
  • Reserva en línea
  • Reservas de grupo
  • Tarificación dinámica

Alternativas a Sirvoy

Recibe reservas y gestiona reservas y pagos fácilmente desde cualquier lugar con uno de los productos de software hoteleros más fiables del mundo para propiedades pequeñas. Descubre más sobre Little Hotelier
Una plataforma en la nube con una gran visión de futuro para hoteles que desean innovar las experiencias de los huéspedes y automatizar sus procedimientos de back-office. Descubre más sobre Mews
Sistema de reservas en línea con recordatorios para todas las empresas de servicios. Deja que tus clientes hagan su propia reserva en línea: incluye una versión gratuita. Descubre más sobre SimplyBook.me
Sistema de gestión de reservas y huéspedes en línea que proporciona un seguimiento de las fuentes de reserva, reservas de grupos y calendario con recordatorios.
Software de uso general para hoteles que se puede utilizar como software de mantenimiento de hoteles, software de reservas, etc.
Lodgify simplifica la gestión de tu alojamiento al permitirte crear una web y sincronizar tus anuncios a través de múltiples canales. Descubre más sobre Lodgify
Solución de reservas sin comisiones para el sector de hostelería. Se puede integrar con el sitio web del hotel.
Tremendamente fácil y rápido para los usuarios. Gestionar los hoteles nunca fue tan fácil con este PMS (sistema de administración de propiedades, por sus siglas en inglés) totalmente basado en la nube.
Sistema de gestión hotelera totalmente basado en la nube con gestor de canales de ventas incorporado y gestión de tarjeta de crédito PCI.

Opiniones de Sirvoy

Evaluación media

General
4,7
Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,3
Relación calidad-precio
4,7

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
72%
4
24%
3
3%
2
0%
1
1%
Rene
Rene
manager en Nueva Zelanda
Usuario de Linkedin verificado
Hostelería, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Does the job effortless

5,0 hace 2 años

Comentarios: Amazingly fast (instant) response time and a true pleasure to deal with

Puntos a favor:

Easy to use and simple to setup. Fast working

Puntos en contra:

'extra's' need a bit more flexible options

Respuesta de Sirvoy

hace 2 años

Hi Rene, it's been a hard few years with Covid which is why we're so pleased that we've been able to help you through some of the tougher times with our affordable pricing and great customer support. Thanks for leaving us your wonderful feedback!

Shaffin
Co-Owner en Canadá
Hostelería, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Amazingly Intuitive, Consistently Impressive

5,0 hace 2 años

Comentarios: See Pros, above.

Puntos a favor:

Only an Airbus offers a shorter, and smoother, takeoff. Lest anyone think that Sirvoy's 14-day trial is too short, let me say that it may be too long. Within two days of starting our trial, we found ourselves customizing and scaling rapidly. Screen after screen, the UX and functionality proved intuitive, the result of unfailingly clean and responsive design (which can never be taken for granted). Restrictions and overrides work flawlessly. By day 10 of the trial, we paid up for the entire year, and have not looked back yet.

Puntos en contra:

Our wishlist can cannot detract from Sirvoy's great value for the price. Easy improvements are to be had with regard to being able to color-code/tag/identify guests by market segments (and therefore the useful market reports that would result). Another quick fix: the perplexing placement of "Coupon Code" on the online booking page, *below* the calendar, when only a code unlocks restricted dates. See our point? Similarly, not every "Code" is a "Coupon [i.e., implying Discount] Code", so how about shortening to this box to just "Code" or, equally neutral and possibly more suitable, "Booking Code".

Respuesta de Sirvoy

hace 2 años

Hi Shaffin, "only an Airbus offers a shorter, and smoother, takeoff" should definitely be our new marketing slogan; love it!! Delighted that you're finding the system so customizable and easy to scale. I note your points on the colour codes and coupon codes and will pass that along for our Dev to look into. We always try to incorporate great feedback once it's useful for all our clients, so thanks for taking the time to let us know how we can improve. Kind regards, Adele

Josef
Front Desk Manager en Suecia
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Perfect allround booking system

4,0 hace 2 meses

Puntos a favor:

Sirvoy is an incredibly user-friendly booking system that is very easy to learn. Extra plus because it is easy to use on mobile phones/tablets and the support is always there for you.

Puntos en contra:

That the system is quite basic, not that complex and it takes a while for new features to arrive.

Respuesta de Sirvoy

hace 2 meses

Hi Josef, thank you for your kind words! We're delighted to hear you find Sirvoy user-friendly and easy to use on mobile devices. Our team is always here to support you. We're grateful for your support and look forward to assisting you further! Jodie

dennis
md en Suecia
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

They made it worse

2,0 hace 7 meses

Comentarios: Dreadful. We should change, its not easy but we have to now because of the “ security code “ non sense that makes it unusable.They could have avoided the problem by putting a cookie on an approved device but I do t believe they kow anything about IT at all.

Puntos a favor:

not much, its adaptable if youare prepared to use clutzy solutions

Puntos en contra:

Poor software design and execution. The calendar is a joke. Zero integration with other products. Poor customer support. No understanding of the industry they allegedly serve. They ignore requests and suggestions from customersTheir latest move is to require you to input a security code each time you access their system. This is sent by email. It can take minutes or hours to arrive. So if a potential guest calls, you cannot access the system until the code arrives, and that is always minutes and sometimes never. Any complaint about this is met with their usual couldnt care less attitude , “ it only happens one a month “ . It happens every single time you try to access the system but they take no notice of their customers and clearly dont believe them. I suspect they use IP addresses to establish whether it is a “ new device “ or not, so if you are on a dynamic IP address allocation network of any kind, it will happen every time you try to use it.

Respuesta de Sirvoy

hace 7 meses

Hello, Thank you for sharing your feedback. We're genuinely sorry to hear about the difficulties you've encountered, and we'd like to provide some insights into the points you've raised. Security Code: The security code is typically sent instantly. If you've experienced delays, it might be due to email provider or spam filter issues. You can set your device as trusted to avoid repeated code requests. Integrations: We understand that you may not be aware of all the available options, and our support team is ready to guide you through these integrations and assist in choosing the ones that best suit your needs. Customer Support: We aim to provide prompt assistance and believe in being there for our clients. You can reach a support representative in seconds for assistance. While some issues may need more in-depth attention, our team is committed to providing solutions and addressing your queries. Software Design and Execution: We continuously work on improving our software and aim to offer competitive options at our price point. For immediate assistance or further clarification, please reach out to our support team. They are dedicated to addressing your concerns. Thank you for your valuable feedback. We hope to make your Sirvoy experience smoother. Regards, Jodie

Cherie
Owner Manager en EE. UU.
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Outstanding Hotel Booking System

5,0 el mes pasado Nuevo

Comentarios: What I find especially remarkable with Sirvoy is the live chat feature, available day or night. If I have a particular question and need support, a team member responds immediately and will often follow up with additional related information. Sirvoy's support team feels like family - patient, respectful, friendly, communicative and knowledgeable. They genuinely care. Before going ahead with Sirvoy, I shopped to compare other companies. Overall I was stunned at the competition's lack of organization, follow through or ability to keep up with demand. Sirvoy has provided me with essential business tools, consistent customer service and more importantly, measurable results. I continue to be very pleased with Sirvoy's quality support and customized professional service. 5 Stars!

Puntos a favor:

Easy to use software and personalized service.

Puntos en contra:

Perhaps I've simply adapted to their format and upgrades. I have no issues with Sirvoy. When and if I need clarification, it's provided.

Respuesta de Sirvoy

hace 3 semanas

Thank you so much for your fantastic review, Cherie! We're thrilled to hear that Sirvoy has been instrumental in supporting your business. Your kind words about our personalized service and live chat feature mean the world to us. We're dedicated to giving you the service you deserve. We're here for you whenever you need us. Thanks for your loyalty to Sirvoy! - Jodie