Workamajig

14+ years using WMJ

Comentarios: From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible. Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team.

Puntos a favor:

The ability to integrate our CRM, time tracking, project management​, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable.

Puntos en contra:

The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us.

We call it Jiggy!!

Comentarios: The software is consistent, our team loved the UI and it was relatively easy to implement because the customer success team was so hands on.

Puntos a favor:

This is our 4th attempt at finding the right software to manage our agency, projects and tasks. Jiggy is here to stay!

Puntos en contra:

The true PM side of this solution is not MS Project (but that is not necessarily a bad thing). We have made it work for our agency and are happy with the results.

Does so much!... but at not well

Puntos a favor:

I liked that workamajig housed our advertising agencies accounting, time management, project management, etc!

Puntos en contra:

Since workamajig does so much, it seems like it doesn't do anything super well. Still is impressive that a single software can handle so many different areas of the business. I wish that they had better training/consulting, as I wonder how much we were not "fully utilizing" the system.

A dense, useful, but often unituitive task management platform

Comentarios: As an end-user, Workamajig was helpful once I overcame the long process of learning the system. The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.

Puntos a favor:

In the complex world of task management for video production, Workamajig fielded many of the needs we threw at it, to varying degrees of success. Fairly customizable, with a ability to create custom and interdependent forms When they upgraded to Platinum a few years ago (from Classic) the interface improved its usability. Notifications settings were easy, and program didn't default to an overwhelming amount of email.

Puntos en contra:

A fairly steep learning curve. The interface is very text heavy. Tracking the progress of tasks was often difficult, without intuitive features like status bars, etc. No simple and effective way (in our video environment) to store and display media, generate proofs, etc. Search functions didn't live update, making navigating backlogs more cumbersome.

Solid Project Management Tool to Connect the Dots

Puntos a favor:

Our organization uses jig for critical functions of the business - from forecasting, project planning and time reporting to billing and invoicing. What is nice about jig compared to other systems I've used in the past is the connectivity of tracking so you can see the exact amount of hours spent per team member vs. your initial projection, and pull that through to invoicing in a seamless way. The reporting capabilities are great, too.

Puntos en contra:

With almost any software, there can be some glitchiness and brief periods of outages. The IU is not the prettiest either, but once you get to know your way around it does what it needs to do.