17 años ayudando a las empresas
a elegir el mejor software
LawnPro
¿Qué es LawnPro?
Software empresarial para el cuidado del césped. LawnPro facilita el seguimiento de tu negocio de cuidado del césped.
¿Quién usa LawnPro?
Sin información del proveedor
¿Tienes dudas sobre LawnPro?
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Opiniones de LawnPro
This software is awesome! These bad reviews are OLD
Comentarios: We purchased the lifetime program back in 2016 and we started using it... mostly because it was so inexpensive! The was a definite learning curve and it was difficult to get ahold of anyone. I learned to adjust to the quirks and as the years marched by, I found that they were growing with me. About 2 years ago, customer rep. gave out his cell number for tech support. They have added more programmers and a BUNCH of new edits/options to the software. Right now, he is working on making the software more automated. I can't wait.
Puntos a favor:
My favorite like how I can text customer rep. 24/7 and get a pretty fast response. I really like the mailing option. They put a color invoice into the envelope along with a with a return envelope. Very professional looking and I don't have to do the busy work. I like how you can select a bunch of services and assign a crew. I like how it sends them an email when we complete a service. I like how it syncs with quickbooks. I like how you can tag the customer/property. The list goes on and on...
Puntos en contra:
To be honest, the list WAS long in the beginning and tech support WAS nonexistent... BUT not anymore. Every single suggestion and/or problem has been fixed or is in the process of being implemented.
Anywhere access. Very functional.
Comentarios: For the most part, it has been a good addition to the business. Some of the features are probably very good but there is little explanation/training to help me understand how (and why) to use them. ie templates, automatic emails, etc.
Puntos a favor:
The fact that I can access from my phone, laptop, desktop, anywhere is so convenient. Allows several people to input data at different times with different access. Customer services flow through from input to service to completion, which is not something every software program has.
Puntos en contra:
Customer support is somewhat lacking. While I am able to get a text back, my suggestions/concerns are never fully answered. It seems like they are always "on a list" but never come to fruition.
Not for everyone
Comentarios: if you have any issue at all good luck getting someone, only chat box is available and they have little to no answers, typical corporate stuff like dodge the actual question and make you ask it in 10 different ways to get an answer.
Puntos a favor:
ability to set up contract payments with customers over the year
Puntos en contra:
zero customer service, awful. phone number , dont bother trying to call. [sensitive content hidden] is non existant and doesnt care about the business. the accounting portion of the software totally unreliable it makes up its own numbers. i have all screen shots as proof if you need that. customer has 10 invoices every single invoice is a different tax rate but i only set up 1. makes no sense. they have no answers i was told after 1 month just to answer the question
Respuesta de LawnPro Software
hace 8 meses
HI Frank, you can alway reach us by text and live chat, 365 days a year. No one here dodges questions. We care about the business. We work really hard to make this the best software it can be. We have been in business since 2004. I'm glad to look into your tax rate issue. My guess is, it is set one rate on the customer level but a different rate for that property or the service done on that property.
Alternativas consideradas previamente:
Lawn Care Review
Comentarios: Overall this is a great software and I am happy I switched to it.
Puntos a favor:
This software is simple to navigate and use. Great scheduling options and time management options is good for employees to be able to start and stop timers.
Puntos en contra:
Invoices being sent automatically. I can not find an easy way to automate invoices.
Alternativas consideradas previamente:
Helps My Lawn Business Tremendously
Comentarios: My overall LawnPro experience has been great. Was not too difficult to learn how to use but it does have a learning curve like most software. Has everything I need for my small 2-4 man business. Makes my office activities way easier and I could not operate without it.
Puntos a favor:
The scheduling portion is my absolute favorite. Very easy to use and organize. Easy to move clients around, overall a great experience with the scheduling software.
Puntos en contra:
The cost of taking a credit card is more expensive than quick books and I really want to be able to get customers to sign a maintenance contract online from the software.
