Sunbird DCIM

Why I chose Sunbird DCIM

Puntos a favor:

I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.

Puntos en contra:

Most of the problems I had is mostly on my side, i.e I am not familiar with terms, technical lingo and mindset. So when for instance filling in information is a bit tedious but it is getting easier.

SunBird - The best feature rich DCIM product in the Market Place

Comentarios: The overall experience has been a bit overwhelming to start, with all the feature rich software has to offer, but with a good professional services engagement from Sunbird they were quickly able to break it all down into bit size chunks to understand and on free online training was extremely helpful when we got stuck with a curtain function.

Puntos a favor:

The software provides a rich end to end functional journey of creating a DC room, adding the power train, then the racks and finally the devices into those racks. In the process of doing this you get a visualization view and an asset list plus how it all logically & physically connects together. Plus great out of the box dashboards.

Puntos en contra:

None from a product perspective, but it does require you to understand all the layers within your data Centre and the equipment makes and models plus specifications.

Sunbird DCIM DCTRACK is a great tool for Data Center Managements

Puntos a favor:

In Verizon, we started using dcTrack, a Sunbird tool from 2020 and seeing it really helpful in our migration from the old legacy applications to this new dctrack tool. It has a lot more easy to use functionalities to migrate/ add data & realtime dashboards to view graphs/data. Also they provide new release versions every 4-6 months to add new features and fix bugs reported in the existing version.

Puntos en contra:

As its a third party tool, we wont have direct access to their code base and DB, to fix any bug found during our implementation, rather have to create a ticket and they'll take a look at it and will release a hotfix for the existing version/ fix it in the next release version.

PowerIQ is admin's best friend, dcTrack is best to comfort revisors and auditors

Comentarios: (x) Support is over-average
(x) new releases have a high quality, we always wait a few month until implementing a new release and in the last two years we never had an issue after a release upgrade

Puntos a favor:

New hardware devices are ready be monitored in seconds. Management of hundreds of hardware devices such PDUs and sensors lost it's complexity. PowerIQ superseded our Nagios Installation for all hardware-related devices. It becomes more and more our primary trap host.

Puntos en contra:

Compared to PowerIQ setup of dcTrack is complex. Integration of PowerIQ an dcTrack could be easier to use. (License) Price for integration of USVs into PowerIQ is definitely to high, as a result we do not monitore our several USVs via PowerIQ

Great Product for Visibility/Control of your Data Center

Comentarios: Great product with great training program and support!

Puntos a favor:

The ability to see all power usage at a facility and compare to the cooling capacity is an amazing feature.

Puntos en contra:

Some features require multiple clicks to access/use.