extendedReach

extendedReach

Por extendedReach

¿Quién utiliza este software?

Child and family social service agencies that provide any of the following services: foster care, community programs, behavioral health, and residential placement.

Valoración media

12 opiniones
  • En general 5/5
  • Facilidad de uso 5/5
  • Atención al cliente 5/5
  • Funcionalidades 4.9/5
  • Relación calidad-precio 5/5

Detalles del producto

  • Precio inicial 100,00 US$/mes
  • Detalles de precios Unlimited storage and no charge for support staff user ids.
  • Versión gratuita No
  • Prueba gratis No
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • extendedReach
  • http://www.extendedreach.com
  • Fundada en 1999

Sobre extendedReach

Built specifically for child and family agencies, extendedReach is an easy-to-use, affordable web-based case management system that your workers, support staff, staff will love!

extendedReach organizes and shares all of the information and documents you need to track about each case. Each of your staff has this information provided to them on their own personalized home page. If you provide foster services, foster homes can access the system too through a specialized foster home website.

Funciones de extendedReach

  • Certificación y licencias
  • Creación de informes y estadísticas
  • Gestión de casos
  • Gestión de documentos
  • Gestión de la formación
  • Gestión del bienestar infantil
  • Programación
  • Seguimiento del tiempo

Las opiniones más útiles de extendedReach

Our agency has had a great experience with extendedReach.

Publicado el 4/5/2018
Usuario verificado
Quality Assurance Manager
51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
4/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio

Puntos a favor: The software is intuitive, user friendly, and mobile. We implemented the software about a year and half ago and it went as smoothly as could be expected. The staff at extendedReach with whom we walked through the planning and implementation processes were professional, knowledgeable and a pleasure to work with. Ongoing customer service is exemplary. They are responsible and helpful. We currently have 8 clinical and social service programs using the software. We are always finding new ways to use the system and improve out processes. We are nationally accredited and our accrediting body recently sent reviewers for our reaccreditation. The reviewers, who must quickly become familiar with and use many software programs, found extendedReach easy to learn and use and commented that we had made an excellent selection in our choice of new data management software.

Contras: The Foster Care Module has many excellent features like the Foster Parent Portal. We would really like the General Case Management Module to have similar features.

A very intuitive software that does it all!

Publicado el 15/5/2018
Judy B.
Quality Improvement Coordinator
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio

Puntos a favor: As our agency continues to grow, evolve and expand - so does this software. It's super simple to use no matter if you're a case manager, supervisor, accountant, administrator, or an external user. We're able to easily automate workflows, track compliance items, communicate with families, and build custom forms for each of our multiple programs and contracts - all in a paperless environment. The built-in reports are easy to use and we can easily create our own custom reports without being a rocket scientist. We're constantly complimented on the 'ease of use' of our software choice during licensing visits and external audits. Plus, customer support is fast, friendly, and always goes the extra mile to respond to our needs.

Contras: It's difficult to come up with a con, but if I have to have one it would be that English is currently the only language option - it would be nice to have a Spanish version of the foster home portal for our ESL clients.

HIGHLY RECOMMENDED FOR CHILD PLACING AGENCIES!!!

Publicado el 25/8/2019
Karina G.
LCPAA
Gestión de organizaciones sin ánimo de lucro, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: My experience has been exceptional!!

Puntos a favor: Extended Reach literally changed my life as it relates to my job. I have worked for CPAs for over 20 years. I have gone from working with all paper to now being fully paperless. My last agency used Childtrax. Childtrax was not bad, but it was not user friendly and it was not explained very well to our agency. I have transitioned to a new agency that uses Extended Reach and OMG has it been a beautiful transition. What I love about ER is that it is tailored for the individual needs of your company. Almost 95% of the time, if I asked, "hey can you guys add this function" it was added immediately. ER has been too good to be true. They can customize spreadsheets, forms, almost anything that needs to be customized. We can invite foster parents to trainings, send out mass emails, and help our foster parents keep track of training, medical appointments, etc. This software is AMAZING!!!!

Contras: No cons. There are just a few things that Extended Reach cannot do, but this is me wanting Extended Reach to just do my job for me lol. No real complaints, the software is a MUST!!

A very intuitive software that does it all!

Publicado el 30/4/2018
Quality Improvement Coordinator
Servicios individuales y familiares, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: As our agency continues to grow, evolve and expand so does this software. It's super simple to use no matter if you're a case manager, supervisor, accountant, administrator, or an external user. We're able to easily automate workflows, track compliance items, communicate with families, and build custom forms for each of our multiple programs and contracts - all in a paperless environment. The built-in reports are easy to use and we can easily create our own custom reports without being a rocket scientist. We're constantly complimented on our choice of software during licensing visits and external audits. Customer Support is fast, friendly and always goes the extra mile to respond to our needs.

Contras: This software is only available in English, but it would be great to have a Spanish version for our ESL clients.

Pick extendedReach over all of the others

Publicado el 13/8/2019
Angela N.
Texas State Director
Administración gubernamental, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I track everything being done within my fourteen office agency around the State of Texas using this software. I can do this from anywhere - I've done it from the beach in Hawaii. I love eR.

Puntos a favor: I like that it is so, so user friendly. I have used Kaleidecare and the State of Texas software systems (IMPACT, CLASS). eR is, by far, the easiest to use. It allows Administrators to fix "mistakes" by staff. I can make changes to how we document, forms, tracking -- without having to submit a ticket and wait on someone else to do it. It is truly customizable. When I do need to reach out to rep and his team, they respond THAT DAY.

Contras: I'd love to have more data - more ability to track the tasks being completed by my staff.

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