¿Qué es Intellect?
Quality Suite, de Intellect, es una solución de software que ha demostrado mejorar las operaciones de calidad y reducir los costes generales de calidad en un 40 %. Sus aplicaciones están diseñadas por expertos certificados en calidad y pueden adaptarse fácilmente sin programación, con una sencilla tecnología de tipo arrastrar y soltar, para adecuarse a tus necesidades empresariales concretas. Con la funcionalidad de flujos de trabajo automatizados, es posible disminuir el tiempo dedicado a las laboriosas tareas manuales. Sus aplicaciones incluyen control de documentos, formación de empleados, gestión de auditoría, CAPA (acciones correctivas y acciones preventivas) y no conformidades.
¿Quién usa Intellect?
Intellect está optimizado para empresas del mercado intermedio con recursos de TI limitados o restringidos o para ejecutivos empresariales que desean sacar adelante el trabajo sin necesidad de contar con un programador de software.
¿Dónde se puede implementar Intellect?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil)
Sobre el proveedor
- Intellect
- Ubicado en Los Angeles, EE. UU.
- Fundada en 2000
- Asistencia telefónica
- Asistencia 24/7
- Chat
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Sobre el proveedor
- Intellect
- Ubicado en Los Angeles, EE. UU.
- Fundada en 2000
- Asistencia telefónica
- Asistencia 24/7
- Chat
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Alternativas a Intellect
Opiniones de Intellect
Nazia K.
Best Fit for our QMS needs!
Comentarios: After shopping around and researching eQMS vendors for months, we were fortunate to find the best fit for our QMS needs with Intellect. We are finally able to move away from our manual, paper-based QMS to a fully electronic QMS which allows for scalability and compliance. The software is highly configurable and you can build any custom apps you need for your business. There is no coding involved, so anyone without coding experience can work with Intellect. Every Intellect personnel so far has been a delight to work with. Will, our initial contact was extremely helpful, highly engaging and stayed on top of all of our requests. [SENSITIVE CONTENT] , our implementation lead has been nothing short of amazing. She is highly knowledgeable about the product as well as industry best practices and provides helpful insights and feedback during implementation. [SENSITIVE CONTENT] , our account manager is a pleasure to work with, is highly responsive, and is always available to help whenever we reach out to her. Intellect, does not leave you after getting your business. They truly partner with you and care about finding you the right solutions in a timely manner. This type of partnership is priceless.
Puntos a favor:
-Configurability -Ease of use -Workflow Management -Exceptional Customer Service
Puntos en contra:
Some out of box screen prompts can be improved for a more enhanced experience.
Respuesta de Intellect
hace 7 meses
Hi Nazia, Thank you for your review! We love that you view Intellect as a partner. Customer success is truly our #1 priority. We also appreciate your feedback about the ease of use of Intellect and you can easily configure any of our out-of-the-box applications or build your own apps to automate your business, all with no-coding required. We're very happy to hear that you enjoy working with our team and implementation specialist! - The Intellect team
Beverly E.
Alternativas consideradas:
Great software and excellent service!
Comentarios: We had a very good experience with Intellect.
Puntos a favor:
You don't have to be a developer to customize the software. Three sites (design, test, live) are included, and each site has an administrative site to control the admin activities without technical assistance. The training for the out-of-the-box apps and to design the apps was excellent. The trainers were very knowledgeable about the software, and they were very patient with us. The implementation process was the best I have experienced. The first app we configured was Document Control. [SENSITIVE CONTENT] was our analyst, and she knows the software and the best approach to customize the software to match our process. [SENSITIVE CONTENT] was very patient with us, and she held our hands until the live site was ready to use.[SENSITIVE CONTENT] is an excellent trainer, and she was available to us when we needed assistance. Last but not least, we can design additional apps our company needs.
Puntos en contra:
No issues. I like the software because it is helping us improve our quality system process and efficiency.
Respuesta de Intellect
hace 7 meses
Hi Beverly, Thank you for your review! We agree, you don't need to be a developer to modify Intellect to meet your exact needs. But we're especially happy to hear that your training and implementation process was so positive. We also love that you built some custom apps on our no-code compliance platform, and that you were able to improve your quality process and efficiency with Intellect. - The Intellect team
Steven B.
Alternativas consideradas:
KnowBio, LLC
Comentarios: It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.
Puntos a favor:
Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department
Puntos en contra:
Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not. While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.
Ashley M.
Alternativas consideradas:
Enterprise Quality Management System
Comentarios: Intellect's software allows our company to move from independent standalone systems at each location into a centralized and accessible platform. This allows senior management better visibility and easy access to dashboard reporting to make quick and informed decisions.
Puntos a favor:
The system is very configurable to our work processes. We are not forced to conform our quality systems to the software but can build a workflow that fits our company's needs.
Puntos en contra:
Our company adheres to TNI 2016 and ISO 17025, it would be nice if the software had a Management Review app.
Respuesta de Intellect
hace 7 meses
Hi Ashley, Thank you for your review and insights! It's great to hear that you've built a centralized system for all your locations, and that the system matches your work processes. Thank you for your feedback about a Management Review app. Our Product team loves to get this type of feedback and we look forward to speaking with you about this recommendation. Thank you! - The Intellect Team
Dena M.
Alternativas consideradas:
Easy to use, highly configurable, and amazing support!
Comentarios: I was able to understand the software logic and implement my first application within a few months. During implementation, with the support of Intellect staff, I was also able to create three custom applications to help control our internal processes.
Puntos a favor:
All fields and pages are configurable which allows companies to tweak the applications to meet their internal requirements as well as external regulatory requirements.
Puntos en contra:
Understanding the logic behind the system macros was a little hard in the beginning.
Respuesta de Intellect
hace 11 meses
Hi Dena, Thank you for your review. We're happy to hear that our support team and training helped you configure solutions to meet your unique needs. The Intellect team
