¿Qué es ServiceM8?

ServiceM8 es para pequeñas empresas de servicios con menos de 30 empleados. Gestión potente de estimaciones, programación, facturación, programas de mantenimiento, informes de seguridad, clientes y mucho más. Reduce drásticamente el tiempo de administración al enviar las facturas directamente a Quickbooks Online o Xero. ServiceM8 es fácil de usar, ofrece una rápida curva de aprendizaje e incluye una prueba gratis, ¿así que por qué no lo pruebas hoy mismo?

¿Quién usa ServiceM8?

ServiceM8 está destinado a los sectores de electricidad, fontanería, paisajismo, TI, limpieza, climatización, control de plagas, herrería, bienes inmuebles, seguridad, energía solar, servicios de propiedades y reparación de dispositivos.

¿Dónde se puede implementar ServiceM8?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), iPhone (móvil), iPad (móvil)

Sobre el proveedor

  • ServiceM8
  • Fundada en 2010
  • Asistencia 24/7
  • Chat

Países disponibles

Australia, Canadá, Estados Unidos, Irlanda, Nueva Zelanda y otros 1

Idiomas

inglés

Sobre el proveedor

  • ServiceM8
  • Fundada en 2010
  • Asistencia 24/7
  • Chat

Países disponibles

Australia, Canadá, Estados Unidos, Irlanda, Nueva Zelanda y otros 1

Idiomas

inglés

Imágenes y vídeos de ServiceM8

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Vídeo de ServiceM8
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Comparar el precio de ServiceM8 con productos similares

ServiceM8

9,00 US$/mes
Versión gratuita
Prueba gratis
30,00 US$/mes
Versión gratuita
Prueba gratis
25,00 US$/mes
Versión gratuita
Prueba gratis
29,00 US$/mes
Versión gratuita
Prueba gratis

Funciones de ServiceM8

  • Acceso móvil
  • Actualizaciones en tiempo real
  • Alertas y notificaciones
  • Aplicación móvil
  • Arrastrar y soltar
  • Base de datos de clientes
  • Base de datos de contactos
  • Campos personalizables
  • Captura de imagen
  • Cobro de pagos en el terreno
  • Controles o permisos de acceso
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Enrutamiento
  • Estimaciones
  • Facturación
  • Firma electrónica
  • GPS
  • Gestión de calendarios
  • Gestión de clientes
  • Gestión de contratos o licencias
  • Gestión de empleados
  • Gestión de expediciones
  • Gestión de flujos de trabajo
  • Gestión de pedidos de trabajo
  • Gestión de reservas
  • Gestión de trabajos
  • Gestión de técnicos
  • Historial de cliente
  • Historial de servicios
  • Integraciones de terceros
  • Integración contable
  • Notificaciones en tiempo real
  • Optimización de rutas
  • Pagos electrónicos
  • Pagos en línea
  • Panel de actividades
  • Pedidos recurrentes
  • Portal de autoservicio
  • Presupuestos y estimaciones
  • Procesamiento de pagos
  • Programación
  • Programación del mantenimiento
  • Recordatorios
  • Reserva en línea
  • Seguimiento de actividad de plagas
  • Seguimiento de tiempo en línea
  • Seguimiento de ubicación
  • Seguimiento del tiempo
  • Seguimiento horas/gastos
  • Sincronización de calendario

Alternativas a ServiceM8

Una plataforma única para todas tus necesidades de gestión de proyectos; desde presupuestos hasta hojas de horas, seguimiento de trabajos y costes, creación de informes y más.
Commusoft es un software de servicio todo en uno que está diseñado para contratistas de plomería, climatización, electricidad, detección de fuego y humo y mantenimiento que tienen más de 3 técnicos.
Simplifica tu empresa de servicios. Gestión del trabajo y programación completas. Gestiona clientes potenciales, estimaciones, trabajos, facturas y pagos desde cualquier lugar.
Tradify es un software de gestión de servicios externos creado para empresas de servicios y oficios. Cotizaciones, cronograma, seguimiento y facturación sobre la marcha.
A combination of customizable back-office system and mobile app with offline mode, invoicing integration, and scheduling planner.
Simplified and complete solution for your estimate and jobs, dispatch, inventory, point of sale, accounting, real time tracking.
La forma sin papel de planificar, gestionar, programar y hacer un seguimiento de tu fuerza de trabajo móvil.
Empresas residenciales y comerciales de climatización, fontanería y electricidad que buscan aumentar sus ingresos y optimizar las operaciones comerciales.
Administra las fuerzas de trabajo móviles con Synchroteam, el software de gestión de servicios externos (FSM). Crea tu prueba gratis en menos de 1 minuto. Asistencia en vivo. Descubre más sobre Synchroteam
Construye y obtén el control de tu negocio de servicios externos gracias a una plataforma completa y fácil de usar para todo tu equipo.
Aplicación de gestión de servicios externos todo en uno repleta de funciones para administrar y hacer crecer empresas de cualquier tamaño. ¡Facturación, pagos y más!
Fácil. Potente. Móvil. Estimación y gestión de trabajos, distribución, facturación, pagos electrónicos y móviles. A partir de 99 $ al mes, sin tarifa por usuario.
Administra el cronograma de tu negocio de servicios, realiza un seguimiento de los trabajos en tiempo real y crea facturas y cotizaciones, recibir pagos y obtener estadísticas.

Opiniones de ServiceM8

Evaluación media

General
4,7
Facilidad de uso
4,6
Atención al cliente
4,6
Funciones
4,4
Relación calidad-precio
4,8

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
71%
4
26%
3
2%
2
1%
1
0%
Timothy S.
Timothy S.
Owner en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I love this product. I am a daily user and use it for all of my online invoicing for my business.

5 hace 4 años

Comentarios: A real time-saver and great for monitoring all invoice statuses -

Puntos a favor:

My favorite feature is the way you can send via email, a past due notice for your invoices and how easy it is to customize all email templates. Customize your quotes, estimates, invoices, past due invoices, and schedule the past due invoice notice date

Puntos en contra:

Only that you can only schedule one follow-up past due invoice. I would like to send past due notices every 15, 30, 45 days and send demand for payment emails at 60 and 90 days and then a notice for collections notice at 112 days stating past due account goes into collection at 120 days - Then it is out of our hands -

Katherine B.
Director en RU
Usuario de Linkedin verificado
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

A must have for trades

4 hace 3 años

Comentarios: We have only been using the platform for a month

Puntos a favor:

- The pricing structure is something that initially drew our attention. Instead of being per user it is a monthly fee (plus add-ons). - The job scheduling is very easy to use and with a team scheduler add-on you can select multiple team members for the same job. - the phone app is extremely useful. You can select to text a customer when you are on route (providing you've set it all up before hand). - You can take payment in the field as well as invoices generating a link that customer's can click on to make payment. Payments are shown in the job diary. - job diaries are autogenerated so you can see a good audit trail from creation to closure. You can add to existing jobs from the inbox feature. - the network request add-on is really useful for our business where we use contractors who don't require a logon to our system but complete jobs on our behalf. We have set our templates up with forms and questions that need completion and when these are done it shows up on our portal which says time having to manually enter data in from emails.

Puntos en contra:

- Sometimes the navigation functions can be time consuming. It would be handy to raise a job from within the client module window (i.e. when you open a client you can view current and past jobs but you cannot raise a new one and therefore have to go to dispatch board). - It would be good to have a shortcut to raise a new job on the main menu rather than having to select dispatch board. - the asset scanning only appears to work with purchase stickers from ServiceM8 (unless we haven't discovered correctly how to do this with other ones...) - It is limited to IOS so we have had to purchase iPad minis to sync with our android devices.

Lauren M.
Office Manager en Nueva Zelanda
Servicios para instalaciones, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Needs More Customer Focus For Future Improvement

3 hace 6 años

Comentarios: Overall it has great features but lacking one major feature for us which would cut down our admin time for invoicing and that is batch invoicing. Customer service unable to help with timelines for this upgrade or indication if it will be implemented?

Puntos a favor:

Stability in remote areas where signal is poor, Servicem8 holds up and we've tried them all

Puntos en contra:

Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice? Feature requested in 2012 for batch/bulk invoicing and still nothing....

Julio e M.
Partner en EE. UU.
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Best Service Managing software I have used!

5 hace 3 años

Comentarios: Ease to schedule, invoice, quotes and payments.

Puntos a favor:

It is a very well rounded software. Every year they add new features at no cost that improve the interaction with it.

Puntos en contra:

Wish they mad a version for Android. Most of my team uses Android and we have to provide them with an Apple device in order to use the software.

Dan B.
Director en Nueva Zelanda
Consultoría de gestión, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ServiceM8 - The best little piece of software ever.

5 hace 6 años

Comentarios: After decades of experience implementing various business information systems, I have never before had such pleasure working with such a fine product. ServiceM8 is not only exceptionally easy to use, the depth of functionality if mind boggling. The team at ServiceM8 have re-defined job costing and the ability to monitor job profitability. The average trades person is able to instantly review how job profitability is tracking without obtaining a degree in Accounting, nor spend hours late into the evening crunching numbers. As a Certified Public Accountant, I feel "Job Profitability" as calculated by ServiceM8 is more accurate than most small business accounting systems and definitely completely understandable by the average trades person. Only a bean counter would talk about job costing first ! Job Documentation is easy, accessible, and comprehensive. Every important aspect of a job is literally instantly captured, organised on that specific job, under a client/site code and stored in the cloud for immediate, forever access by your office team, co-workers, or yourself when you need to recall it years from now. Documentation 'happens' with a few simple clicks on your iPhone - even while you're on the tools. How would a bean counter know - because I spend as much time on my tools as on the keyboard - just ask me about my Festools ! As a real life example - ServiceM8 job documentation was presented to an enormous international product supplier after my claim of product failure while the company claimed user fault. That product has now been removed from the market - worldwide and that company is providing complete support following their failure. What is job documentation - photos, notes, check lists, forms, documents, tracking/co-ordination of sub-contractors and virtually anything you can upload. Quoting and invoicing a job is easier, better, and faster than any accounting system we've reviewed. We're not suggesting the elimination of the accounting system - it's still a necessary team member - just front end the accounting system with seamless - almost magical direct integration. And of course scheduling click click, drag - drop .... need I say more?

Puntos a favor:

Job Documentation. Efficiently created - conveniently organised - instantly accessible now and forever. The ServiceM8 "job" can house virtually everything which should be stored away about a job - The documentation can and should include everything from inception to completion - and everything in between. The owner of one of our clients commented "If you were here yesterday - you would have saved me $5,000". Had a simple photo of the site been stored against the job BEFORE starting work, his team could not have been blamed for pre-existing damage. During the job, plans, quotes, drawings, product information, permits, health and safety forms can all be just a click away for reference. Communications with the customer - all recorded on the job - No more "I didn't receive that" ...... well someone opened the email at a documented time and date .... who might that have been ? Job Completion - nothing better than a photo - stored away safely in the ServiceM8 cloud. Most trades rely upon sub-contractor. Get a quote, send task lists, required contracts/documents by the sub-contractor - All via your ServiceM8 account with or without you sub contractor using a ServiceM8 account. All of the sub-contracted work is documented within the job.

Puntos en contra:

Purchase Orders. We need the ability to accommodate the trades person who calls into the trade shop on the way to a job site for necessary job materials. I'd like to see the ability to snap a photo of the purchase order, store the transaction against the job, capture transaction details via OCR, post the transactions to the job, and pass the pending transaction to the integrated accounting system. This is not necessarily a 'con' - it something additional that I feel should be there to expand the functionality - Wish list stuff - With a development team like the crew at ServiceM8 - there is absolutely no doubt in my mind they'll deliver - more than likely something even better than my concept.