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Valoración media

22 opiniones
  • En general 4.5 / 5
  • Facilidad de uso 4.5 / 5
  • Atención al cliente 4.5 / 5
  • Funcionalidades 4 / 5
  • Relación calidad-precio 4 / 5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis No
  • Implementación En la nube, SaaS, web
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • HR Acuity
  • http://www.hracuity.com
  • Fundada en 2006

Sobre HR Acuity On-Demand

Today's workplaces are shaken by risk. You can't prevent every employee relations issue, but you can manage how your organization responds. Achieve consistency in how you track, investigate and analyze with HR Acuity - the only technology platform built for employee relations management. We equip you with built-in intelligence, templates and reporting to conduct best practice, fair investigations; provide trends through forward-looking analytics;and provide trusted experiences for your people.

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Funciones de HR Acuity On-Demand

  • Acciones correctivas (CAPA)
  • Clasificación de quejas
  • Enrutamiento
  • Gestión de casos
  • Gestión de comentarios
  • Gestión de encuestas
  • Gestión de formularios
  • Gestión del control de calidad
  • Portal de autoservicio
  • Seguimiento de problemas
  • Seguimiento de quejas de clientes
  • Supervisión de redes sociales
  • Base de datos de empleados
  • Comentarios de 360 grados
  • Contratación de personal
  • Gestión de ausencias
  • Gestión de indemnizaciones
  • Gestión de nóminas
  • Gestión de selección de personal
  • Gestión de tiempo y asistencia
  • Gestión de ventajas
  • Gestión del rendimiento
  • Perfiles de empleados
  • Portal de autoservicio
  • Seguimiento de candidatos
  • Creación de informes y estadísticas
  • Gestión de contactos
  • Gestión de datos
  • Gestión de incidentes
  • Perfiles de sujetos

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Las opiniones más útiles de HR Acuity On-Demand

Thoughts on HR Acuity

Publicado el 26/10/2016
Buster M.
Driver Relations Specialist
Transporte/transporte en camión/ferrocarril, 10.001+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We use HR Acuity to document a variety of issues such as drivers seeking other employment and disciplinary issues. It's a relatively simple program to use and provides easy ways to sort and recover a lot of information. I think you can make it as simple or as detailed as necessary. However, to me the most important thing about HR Acuity is the outstanding customer support they provide. The few times that we have had program problems, they were quick to respond and get it fixed. Their support staff is friendly, knowledgeable and thorough. And by their manner, you know that they really care about you as a customer. They are glad to answer any questions you may have and listen to any suggestions. They also make sure that you are satisfied with the problem resolution. I highly recommend HR Acuity.

Puntos a favor: Its easy to use, but makes sure you provide needed information.

Contras: It would help if you could reopen cases and also delete documents that are attached to the wrong closed case in error.

Respuesta de proveedores

por HR Acuity el 17/1/2017

Hi Buzz,
I love to hear that our support team is so responsive to your needs. When we shared your Capterra feedback, they told me you are one of their favorite (and best) users! I'm not sure you are aware but we recently released an enhancement that allows your super admin to reopen cases when necessary. That should solve your issue with attachments as well. Please let us know if there is anything else we can do to help or if you have other suggestions.
Best, Deb Muller - CEO

Superb Aide to Conducting Professional Consistent Investigations

Publicado el 22/10/2010
Maureen C.
HR Director
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
Características y funcionalidades
4 / 5
Asistencia técnica
Relación calidad-precio

Comentarios: High quality, cost effective product. Very reliable in terms of availability of system, with no service interruptions in the past 10 months of use.

Puntos a favor: HR Acuity is of benefit to both the HR professional who is relatively new to conducting investigations as well as the seasoned investigator. For the less experienced investigator, the system lays out a useful, advisable process, for example, think through what you are trying to achieve first, then identify what documents you should review and who you should interview BEFORE you jump into the investigation. The seasoned investigator will appreciate the orderly flow of the system which forces you to slow down and document each step of the process well. The result after the investigation is done and the final report is complete, is a case report that is detailed and consistent from investigation to investigation. I highly recommend this system to anyone who conducts even ONE investigation a year. The Employee Relations Case side of the system is a helpful way of tracking FMLA cases and other minor employee complaints and issues.

Contras: The only caveat I would give is that using the system MAY slow you down a bit, especially before you have built up your own series of templates for various types of investigations. Being slowed down during investigations is not necessarily a bad thing especially when the end result is high quality documentation but especially the more experienced investigator will need to be prepared for the additional time and make a commitment to utilize the system even when additional time is required.

Primary use for tracking FMLA

Publicado el 30/11/2016
Patt H.
Compensation Specialist
Salud, bienestar y deporte, 1001-5000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We are utilizing this system for employee grievances, investigations, record-keeping of events and also Family Medical Leave tracking of documentation. Surprisingly, the FMLA tracking has involved to approximately 95% of the events in the system. It is a nice way to track and upload all required documentation.

Puntos a favor: HRIS interface allows basic information to be populated

Contras: I would like to see "Issue Description" to be included in the pop up window

Respuesta de proveedores

por HR Acuity el 17/1/2017

Hi Patt,
Thanks for the great feedback. Glad to see the SBL has been able to make your FMLA management process more efficient. I am going to ask a member of the Engagement Team to reach out to you to learn more about your suggestion for improvement.
Best, Deb Muller - CEO

A nice addition to our department

Publicado el 26/10/2016
Judy D.
ER Manager
Seguros, 10.001+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
4/5
En general
4 / 5
Facilidad de uso
3 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: HRA provides the ability to document, track, and review employee relations issues. It allows for greater consistency in the application of policies and practices throughout the organization. Also, it makes it easy to cover for fellow colleagues and have access to important information when they are out of the office.

Puntos a favor: Tracking and obtaining information about previous employee relations issues quickly

Contras: Entering new cases is not difficult, but there seems to be redundancy.

Respuesta de proveedores

por HR Acuity el 17/1/2017

Hi Judy,
Thanks for taking time to review HR Acuity. Sedgwick is a relatively new client so it is great to hear that you are quickly realizing the value of the solution. I am going to ask a member of our Engagement Team to reach out to you to learn more about your feedback on entering case information. The more we can learn from our users, the better able we are to further enhance the solution. Thanks again!

Best, Deb Muller - CEO

Great Software for Employee Relations

Publicado el 26/10/2016
Denise F.
Employee Relations Specialist
Comercio minorista, 5001-10.000 empleados
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: HR Acuity is a dynamic tool that allows me to track and record my case load! I highly recommend HR Acuity for large and small companies. All of your information is easily kept in one database.

Puntos a favor: Easy to use

Contras: HR Acuity for Ipad is limited.

Respuesta de proveedores

por HR Acuity el 17/1/2017

Hi Denise,
Hope you are doing well! Thanks for taking the time to share the terrific feedback. And don't worry, the updates to HR Acuity for iPad are in testing right now! Keep your feedback coming. You know we love to hear it (and use it!)
Best, Deb Muller - CEO

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