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¿Qué es Phorest?

Un software prémium todo en uno para salones con más de 3 empleados
El galardonado Phorest ofrece todo lo que necesitas para que tus clientes acudan más a menudo, gasten más y recomienden el salón. Incluye funciones de marketing por correo electrónico/marketing por SMS, aplicaciones de marca para el salón y programa de lealtad (TreatCard), alcance automatizado a los clientes que llevan tiempo sin acudir y reseñas de Google, Yelp y Facebook. Además, puedes administrar sin esfuerzo citas, existencias, listas y obtener un conjunto de informes en todas las áreas de tu salón.

¿Quién usa Phorest?

El software para salones Phorest es para propietarios de salones que desean crear experiencias mágicas para que los clientes vuelvan más a menudo y gasten más. #letsgrow

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Phorest

Phorest

4,8 (363)
No se han encontrado precios
Versión gratuita
Prueba gratuita
67
1
4,7 (363)
4,4 (363)
4,8 (363)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
6,70 €
mes
Versión gratuita
Prueba gratuita
179
23
4,3 (1.161)
4,5 (1.161)
4,5 (1.161)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones de Phorest

Evaluación media

General
4,8
Facilidad de uso
4,7
Atención al cliente
4,8
Funcionalidades
4,5
Relación calidad-precio
4,4

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
87%
4
9%
3
2%
2
1%
1
1%
Omar
Omar
General Manager en Canadá
Usuario de Linkedin verificado
Comercio minorista, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Phorest is the best option on the market

5,0 hace 5 años

Comentarios: Our salon has 4 locations, and operate in two different provinces. With Phorest, we are able to track all 4 locations from anywhere we have the software installed. This allows our management team to make reports and help with any booking/sales issues our receptionists may have. We've found the marketing tools to be very helpful to send our clients promotions, and newsletters.

Puntos a favor:

- Easy multi-location implementation and support. - Consistent updates that continue to improve the software. - Meets all of our booking and POS needs. - Includes an excellent built-in rewards/points system, that has customizable features. - Very comprehensive reports that make it easy to track the performance of the business, as well as, track the personal performance of each employee, allowing the management to set goals with employees and track their progress. - Online booking system works seamlessly with Phorest's application and works with our business website/facebook page. - Reasonable pricing.

Puntos en contra:

- We wish the reviews could be listed directly as a Facebook review instead of something we have to post ourselves on our business page wall. - We also hope to see a better system for employee categories in the near future. If I want to change the price on one service an employee does, I have to create a new category for them specifically, and there is no way to copy and past the old category. It makes a 1 second change into a 15-20 minute ordeal.

Respuesta de Phorest Salon Software

hace 2 años

Hi Omar, We are so happy to hear that you are enjoying the software and that it's helping you to market and grow your business. If you ever need any assistance with Phorest, please reach out to your dedicated Salon Success Manager to ensure you're getting the most out of all our amazing features.

Angelica
University Intern en Ecuador
Usuario de Linkedin verificado
Productos farmacéuticos, 501-1.000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Unlock Your Salon's Potential with Phorest's Comprehensive Management Platform

5,0 el año pasado

Comentarios: I had the chance to investigate Phorest as a salon management software during my internship in the pharmaceutical product development and research department. Phorest proved to be a reliable tool for effective salon operations, despite not being specifically relevant to my field. The software's client management and appointment scheduling functions supported efficient organization and improved customer experience. Wider clientele was attracted, and customer retention increased, thanks to the integrated marketing tools. Overall, Phorest proved to be a useful tool for streamlining salon operations and attaining business objectives because to its user-friendly design and extensive features.

Puntos a favor:

A whole range of features designed especially for salon businesses are available through Phorest. Appointment scheduling, client management, and staff organization are made simple by its user-friendly interface. The software's powerful marketing options, which include automated SMS and email campaigns, aid in bringing in new clients and keeping existing ones. The integrated point-of-sale system from Phorest makes inventory management and transactions simple. Salon owners may receive insightful information about the operation of their businesses and make data-driven decisions with the help of thorough reporting and analytics. The Phorest mobile app improves the whole customer experience by offering salon staff and customers comfort and flexibility.

Puntos en contra:

The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons. Some users might initially have a high learning curve and find it difficult to become familiar with all the functions and customization possibilities. Despite the fact that Phorest provides a wide range of capabilities, some unique needs or specialty salon operations could call for further modification or integration with specialized software. Additionally, sporadic technological issues or downtime may have an adverse effect on salon operations and inconvenience clients.

Monique
Owner en EE. UU.
Redacción y edición, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Poor customer care

3,0 hace 5 años

Comentarios: As of 2019 my experience is horrific. There is nothing I like about this software anymore. I would rather go back to salon iris. I just wish they were cloud base.

Puntos a favor:

Client management Client connect Email marketing

Puntos en contra:

US customer support is awful! Absolutely terrible. When they were in Ireland it was amazing. I can’t wait to leave as I have tried to communicate with their teams for months but still nothing has gotten better. Software doesn’t have you tube tutorials to help problem solve many features are not easy to find or use. When a client is a no show and you collect the deposit it goes to your billing and not to your bank account. That’s just ridiculous.

Emma
Co owner en Irlanda
Software informático
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Implementing Phorest has been an excellent experience , so motivating, engaging & professional

5,0 hace 7 años

Comentarios: Phorest provides everything you need for Cilent engagement and retention including email/SMS marketing; and a loyalty program via automated reach out to clients who are in danger of lapsing plus full social media integration. In addition, I can effortlessly manage appointments, stock, rosters plus get a suite of reports on all areas of my clinic

Puntos a favor:

I had researched various clinic software , but Phorest to date has exceeded my expectations . To highlight my favourite feature ,the software simplifies Cilent engagement & retention , in a way clients feel valued & special - text emails etc . This automated reach out to Cilents is such a time saving feature. I do like the loyalty scheme feature this I feel will support further growth together with the intervertebral social media marketing . I like that the software has centralised stock ,staff Cilent and clinic management . The stock management feature is an excellent tool to save time in creating orders plus provides me with a suite of reports on all areas of your my clinic . The Phorest Go app is very useful & when I was setting up the Phorest team gave me lots of useful easy tips to ensure I receive and utilise all its key features . I starting the wonder how we managed before we installed Phorest !

Puntos en contra:

One feature that is missing but I am aware it's a work in progress is Cilent consultation sheets , consent forms . & the storage of notes , Phorest is an excellent piece of soft ware but it does tend to be more salon orientated but I feel Phorest recognise the need to incorporate a support package more suitable to clinic . The training sessions I feel would be much more beneficial in smaller groups . With Phorest there does appear to be a lot of add ons to your original purchase price and monthly fee but hopefully as phorest's software encourages growth & Cilent retention these will be an investment .

Belinda
Hair Stylist en Australia
Servicios para el consumidor, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Very Happy

5,0 hace 3 años

Comentarios: I am very happy to have signed up to Phorest. The members of the Phorest Team I have dealt with over the phone have been extremely helpful and respectful of my needs with my business and I think the Software itself is fantastic. Would definitely recommend.

Puntos a favor:

I own a small salon with myself as the only staff member so I use Phorest in the capacity that I require. It is super easy to navigate...has many many features that work around your business and it seems that everything to grow and support your business is covered by clicks of a button. The fact that you can so easily personalise your settings/marketing tools in the Phorest program to me is very much a standout feature.

Puntos en contra:

I really like this software and it's features.

Respuesta de Phorest Salon Software

hace 2 años

Hi Belinda, We are so happy to hear that you are enjoying the software and that it's helping you to market and grow your business. If you ever need any assistance with Phorest, please reach out to your dedicated Salon Success Manager to ensure you're getting the most out of all our amazing features.