¿Quién utiliza este software?

La empresa sirve a organizaciones de atención médica con sede en los Estados Unidos que atienden a pacientes de atención médica domiciliaria a nivel nacional. Los usuarios de este software incluyen: Administradores, director de enfermería, administradores de casos, clínicos, personal administrativo, facturadores, asistentes de salud en el hogar, terapeutas, médicos y aseguramiento de la calidad.

Valoración media

306 opiniones
  • En general 4 / 5
  • Facilidad de uso 4.5 / 5
  • Atención al cliente 4 / 5
  • Funcionalidades 4 / 5
  • Relación calidad-precio 3.5 / 5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • Axxess
  • https://www.axxess.com/
  • Fundada en 2007

Sobre AgencyCore

Axxess es la empresa de tecnología de salud en el hogar de más rápido crecimiento y ofrece un conjunto completo de software y servicios innovadores basados en la nube para el registro de la salud, la programación, la participación del paciente, la gestión del ciclo de ingresos y mucho más que permite a los proveedores de atención sanitaria mejorar vidas.

Funciones de AgencyCore

  • Admisión de pacientes
  • Base de datos sobre medicamentos
  • Creación de diagramas
  • Creación de informes de tiempo/tareas
  • Facturación
  • Firma electrónica
  • Programación
  • Seguimiento de empleados

Las opiniones más útiles de AgencyCore

Zoey Health Services Report/Experience With Axxess.

Traducir con Google Publicado el 5/11/2017
Chinwe I.
ADMINISTRATOR
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: SoftwareAdvice
5/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
4 / 5
Asistencia técnica
4 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Let me share my recent experience with you.My biller does not know that medicare has new measures on home Health Agencies now on 'Rap Suppression'. Axxess billing dept.,put one of my patients on Rap Suppression by name Elnora Jones due to over late rapping. That not withstanding, a repeat late rap on the same patient occurred again and medicare implemented rap suppression.This is why I am demanding a refund and termination of their contract whether I breached the contract on not. I am still with Axxess home health system but not with billing dept. Axxess billing dept.does not have good reputation, if nothing is done to correct them, it is going to affect Axxess in general because 3 of my friends pulled out of axxess because of how the billers handled their problems.

Puntos a favor: Axxess is a complex organization big enough to contain almost everything required for a smooth running of Home Health Agency. Supper customer service ready to talk to you 100 times a day solving problems with happiness.
There staff takes correction without frowning, makes amend their mistakes without victimizing there customers.
In fact, this is a good quality with Axxess staffs they know that "Your customer is always right". I am talking with experience.
Where I have problem is the " Billing Department".

Contras: The Billing department has to be re-structured. More experienced billers are needed, and or frequent up dates through in -service training are required of the billers to be current.Secondly, they are not suppose to be harsh and rude when addressing a frustrated customer whom out of Axxess billers mistakes and in-experience made the customer loose money.This bad attitude to work makes them not to realize their mistakes and carelessness so they are not ready to change quite unlike Axxess software staffs. Obstructing business cash flow is dangerous.

Needs Improvement

Traducir con Google Publicado el 14/7/2017
Jason G.
Office Administrator
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
Fuente: SoftwareAdvice
5/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
3 / 5
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Overall, We are happy users of Axxess and they have been a great EMR partner. If they could just institute more frequent updates to the basic functionality to make the software even better and more thoughtful I would then be able to give a 5-Star review.

Puntos a favor: Windowed environment provides intuitive ease of use, anyone that is familiar with the basic operation of a Windows or Mac computer will find it easy to learn to navigate Axxess. However, Some basic functionality is lacking enough to be more than just an aggravation. Axxess training videos are excellent and much appreciated.

Contras: Orders Manager - With CMS, and Managed Care payors strict guidelines about timely signatures, the lack of document age, as well as the ability to easily document attempts to have documentation signed is a major flaw causing the need to build an outside tracking system which needs to be reconciled daily. Billing Manager: Batch remittance feature would be nice for managed care insurances. Ability to pre-select claims that should be split up by G-Code for easier billing with managed care (e.g. Medicaid requires authorization number for PT, ST, OT visits and those need to be billed separately from SN and HHA visits [which also require an auth. #]) Record Highlighters: All windows showing "lists" should have the ability to highlight records for easy viewing (like in the billing manager windows) Better Navigation: When viewing patient specific records in the billing manager (or other windows where applicable) there should be a link to tie back to the patients chart, as opposed to opening the charts window and searching for the patient. Patient "Vital Statistics": It would be nice to have an easier way to access patient information such as ICD-10 Codes, Address Information, Insurance numbers, SS#'s, etc. for quick copy so that they can be easily pasted into other billing applications and portals. As opposed to going to multiple windows to find the information, or edit screens where vital information could be accidentally deleted. Message Searching: Axxess Mail feature should have the ability to search mail by subject, by patient, by recipient, by sender, or by date. General Searching: All windows showing lists of records should be searchable including all windows of the orders manager. Patient Visit Guide: A special form/window should be created in the software where the case managing RN could document visit specific information such as, location of patient (where to park, what door to go to, etc...), patient specific visit preferences, and other relevant information about the visit for ease of communication between RN's and other staff about the patient.

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