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¿Quién utiliza este software?
Qualaroo is a tool for UX designers and user researchers who need to conduct user research quickly and at scale.
Valoración media
5 opiniones- En general 4.4 / 5
- Facilidad de uso 4.8 / 5
- Atención al cliente 4.2 / 5
- Funcionalidades 4 / 5
- Relación calidad-precio 4.8 / 5
Detalles del producto
- Precio inicial 199,00 US$/mes
- Versión gratuita No
- Prueba gratis Sí
-
Implementación
En la nube, SaaS, web
-
Formación
En persona
En directo en línea
Seminarios web
Documentación
-
Asistencia
Horas laborables
En línea
Datos del proveedor
- Qualaroo
- https://qualaroo.com/
- Fundada en 2008
Sobre Qualaroo
You dont have to be a research expert to understand your users. Qualaroo is the first user research tool built for UX Designers. Our mission is to arm UX designers with the insights they need to design confidently.
Partner with us for real insights into how your users experience your product and design products people love.
Funciones de Qualaroo
- Animación
- Búsqueda de usuarios
- Mapas térmicos
- Para sistemas móviles
- Para sitios web
- Prototipado
- Registro de actividad de la pantalla
- Tests de usabilidad
- Tests no moderados
- Trayectoria del usuario
- Análisis de comportamientos
- Análisis predictivo
- Colaboración
- Encuestas y comentarios
- Gestión de acciones
- Importación y exportación de datos
- Modelado de atribuciones
- Modelos
- Perfiles de clientes
- Análisis
- Comentarios de 360 grados
- Creación de informes de llamadas
- Gestión de encuestas
- Recopilación de comentarios
- Supervisión de quejas
- Análisis
- Chat en vivo
- Contenido en vídeo
- Distribución de contenido
- Gestión de bajas de la suscripción
- Gestión de comunidades
- Gestión de la comunicación
- Ludificación
- Recopilación de comentarios
- Admite audio/imágenes/vídeo
- Biblioteca de preguntas
- Encuesta móvil
- Encuesta sobre sitio web
- Herramientas de análisis de datos
- Lógica de exclusión
- Marketing por correo electrónico
- Rama de preguntas
- Recolección de respuestas sin conexión
- URL de encuestas personalizadas
Los productos más populares
Las opiniones más útiles de Qualaroo
Decent user and customer feedback tool
Publicado el 7/11/2018
Usuario verificado
Comentarios: Qualaroo is a great tool for data collection. You can collect feedback in multiple ways from website visitors and customers. If you are looking for an advanced survey tool, this is your best bet.
Puntos a favor: Qualaroo is a customer feedback tool that lets you collect feedback from customers and visitors in real-time with ease. I love their IBM Watson feature that lets you analyze feedback automatically. It is very handy when it comes to analyzing lengthy feedback and comments and make sense of them. Cookie targeting along with geo and event targeting lets you collect feedback from the right people at the right time. This feature helped us a lot in getting feedback from website visitors from a specific state in the US. You can use it generate leads too and then you can transfer these lead to your email marketing tool via integration.
Contras:
1. It is expensive. Definitely not for small businesses.
2. It isn't easy to use, as such. You'd need to learn how to use it.
3. The design and features need update especially reporting section.
Valuable Insight and Tangible Results
Publicado el 23/8/2017
Aaron W.
Comentarios: We ran a survey that provided valuable insights into our customer journey - allowing us to make small tweaks on our homepage that resulted in a 35% uplift in conversions on a test.
Puntos a favor:
The branching technology on surveys makes it easy to target customers based on their behaviour. Also the design API meant it was easy to brand our overlays in a way that suited our business.
The on-board process was great and the team worked hard to create a specific integration to meet our business needs
Contras: The reporting functionality is somewhat limited and grouping results by person/ or even by question is difficult to do without getting tons of blanks and having to scroll a lot.
A+ Customer Service
Publicado el 2/6/2016
Natalie B.
Comentarios: Haven't had first hand experience with the software yet, but my interactions with their customer service team has been most enjoyable! A friendly, informative, and helpful team that seems to truly believe in their product and care about their customers.
Quick insights with an easy to use tool... Great!
Publicado el 28/8/2017
Gerrit S.
Puntos a favor: flexibility, usability, the speed we can generate insights and test the improvements again with our customers
Cristian T.
