Bill4Time

Great for busy firms!

Comentarios: Our overall experience with Bill4Time has been great. The customer support team has been available when needed with quick responses and we have had no issues with the software.

Puntos a favor:

There are features for everything that you can think of. Its easy for people to do the basic things that they need as well as advanced reporting features for administrators.

Puntos en contra:

When you are using the software for projects with different companies, you are required to set up different logins. This can create confusion and requires staff to confirm that they are signed into the correct account when tracking time.

Bill4Time got me started, helped me survive Hurricane Maria, and helped me survive covid-19

Comentarios: Awesome. My only thorn is what I wrote in the first "Con".

Puntos a favor:

It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently. If you have to follow billing guidelines that require a separate entry for every discreet task, the "batch" entry feature CANNOT be beat. Being cloud-based, I able to start working on getting my billing up to date within 48 hours of being hit by a CAT-5 hurricane. It has also let our team work remotely during the pandemic while having full access to our billing platform (my billing admin continues to work with us even though she moved out of state!). To put my review into context, after 25 years I opened my own law firm. My clients are mostly multi-national insurance companies that require I submit bills with ABA task and activity codes. I absolutely needed a billing platform, and I did not have the money to pay close to $10k in a server, "traditional software" (I grew up on one of the main legal billing programs out there) and IT setup. This costs me less per year that what such a program would cost, back-ups are taken care of, I can access from anywhere, and I don't have to cough up a pretty penny every five years to upgrade a server or the program. BTW- It has a very decent iOS app to boot (a proper app mind you; not browser based). I have no relation to Bill4Time; I'm just a very happy customer preaching its benefits as the practice of law evolves.

Puntos en contra:

Even diamonds have flaws (at least most of them). I have only two items I yearn for, which I will share in order of importance: 1. When I look at a case and below I see all the time entries, I can see the activity code but I cannot see the ABA task code unless I click on the entry. It adds a step I would love to see erased when I am correcting our invoices. Not a dealbreaker for sure, but adding this small item would make a difference. 2. Much farther down the list: as far as I know, no Dropbox integration. I want to beg for it and did when I first subscribed to Bill4Time, but at present I am not sure I would even do much with it. Honestly, by now I don't even miss it. Being cloud-based, your session can hiccup (it's rare but it does happen) and its a nuisance. This is not on Bill4Time; any platform you use via the internet is always subject to this. But the benefits of a cloud-based program (which I mentioned in the "Pros") exceedingly outweigh this, at least for me.

Disappointed

Comentarios: Disappointing experience as this has bees an issue for over 6 months. They continue to bill us in full and refuse to let us speak directly to IT. They gave us one crest after 3 months but have done nothing about crediting us since. Not have they found a solution to the problem.

Puntos a favor:

That it was supposed to integrate with QuickBooks

Puntos en contra:

After an update in November the two programs stopped communicating

Nice product

Puntos a favor:

App, which allows me to add time anywhere. Relatively easy to use - intuitive. Easy payment system and reasonable fees.

Puntos en contra:

Cannot add credit card fees directly to the invoice at time of customer payment. Retainer invoices are complicated. Cannot set up to use multiple sub-contractors without getting multiple licenses. This is very expensive, especially when you only sporadically use different subs.

Bill4Time handles our customer billing and invoicing

Comentarios: Bill4Time's portability and ease of use are its greatest strengths; I can take care of client billing even when I'm away from the office.

Puntos a favor:

The company as a whole is quite pleased with the decision to switch to Bill4Time. It's a well-organized, well-thought-out, and user-friendly software that might, at times, feel repetitive. The web-based interface is great, and it gives me peace of mind about maintaining accurate records.

Puntos en contra:

The app doesn't always work as smoothly as you'd like on mobile devices. I occasionally have crashes and strange graphics glitches, and I wish I had access to more future projections for scheduling purposes.