¿Quién utiliza este software?

Multi-location companies who need to manage the entire technology lifecycle, from procurement to support to analysis.


Valoración media

3 reseñas
  • 5 / 5
    En general
  • 4.5 / 5
    Facilidad de uso
  • 5 / 5
    Atención al cliente
  • Características
  • Relación calidad-precio

Detalles del producto

  • Implementación
    En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación
    En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia
    En horario ininterrumpido (atiende un representante)
    En línea

Datos del proveedor

  • vCom Solutions
  • http://www.vcomsolutions.com
  • Fundada en 2001

Información sobre este software

A powerful Technology Spend Management portal designed to help customers gain a holistic view of their technology environment. Single invoice, offering consolidated view of all spend across products and service providers. Inventory management module with historical activity tracking. Order and case management and collaboration tool across all carriers, products and order types. Central repository of all contracts and documents. Visibility and analytics.


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Funciones de vManager

  • Asignación de costes internos
  • Compatibilidad de líneas fijas
  • Compatibilidad de líneas móviles
  • Creación de informes de usabilidad
  • Facturación de datos
  • Facturación de servicios de voz
  • Negociación de contratos
  • Seguimiento de llamadas de cobro invertido
  • Supervisión de llamadas
  • Admite puntos de acceso wifi
  • CRM
  • Creación de informes de usabilidad
  • Facturación fraccionada
  • Facturación según el uso
  • Gestión de adquisiciones
  • Gestión de descuentos
  • Opciones de mover, añadir y cambiar
  • Planes de tarifas personalizadas

Las reseñas más útiles sobre vManager

Biogen Idec: VCom product review

  Traducir con Google
5/5
En general
5 / 5
Facilidad de uso
Características y funcionalidad
5 / 5
Asistencia al cliente
Relación calidad-precio

Comentarios: It's a great, user friendly product and I really enjoy using it; very responsive account team too. They are a great pleasure to work with! Thanks

Puntos a favor: Hi: I have been using vManager for over one year now. I have used many carrier and TEM applications over the past several years but find the VCom platform one of the easiest to use. The info is all centralized: contract/pricing info, detail inventories, bill copies, etc. I especially like the inventory reporting for monitoring ckt removals, new adds, USOC details, etc. The graphical capability is also appealing, as the data is easy to read and presented in a concise format. In summary, I really like this tool for its ease of use, elegant reporting capability, and clean graphing. The VCom team is also very helpful and always willing to assist, which is a great attribute. Thanks

Puntos en contra: None that I can think of

Cost Savings and Ease of Use

  Traducir con Google
5/5
En general
5 / 5
Facilidad de uso
Características y funcionalidad
5 / 5
Asistencia al cliente
Relación calidad-precio

Comentarios: We strongly recommend vCom's vManager for any company, small or large, to help manage Telecom services, reduce cost, and eliminate wasted time.

Puntos a favor: Utilizing vManager's ability to see all services and products in a simple to read format, we have found lines and services that we forgot we had. With Zero-usage reports and ideas for cost savings, we are in the process of cutting almost $2500 in monthly spend. With an easy to use interface and support from all of the vCom staff, vManager makes our jobs easier and has reduced our invoice processing time from 7 hours to 15 minutes!

Puntos en contra: The only Con has to be that since we don't utilize all of vCom's offered services, some tabs display no information.