¿Quién utiliza este software?

Empresas de servicios que luchan contra el papeleo, con 5 a 50 camiones en el campo, y la necesidad de programar, armar rutas y tener una sólida base de datos de clientes (CRM), mientras se hace un seguimiento del tiempo, los materiales utilizados y las facturas sin problemas.

Valoración media

27 reseñas
  • En general 4 / 5
  • Facilidad de uso 4 / 5
  • Atención al cliente 4.5 / 5
  • Funciones 4 / 5
  • Relación calidad-precio 4 / 5

Detalles del producto

  • Precio de partida $99.99/mes
  • Versión gratuita No
  • Prueba gratis No
  • Implementación Instalado: Windows
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • HindSite
  • http://www.hindsitesoftware.com
  • Fundada en 2001

Sobre The HindSite Solution

Ya era hora. HindSite automatiza tus procesos manuales para que puedas ahorrar tiempo. Tiempo que puedes dedicar a hacer crecer tu negocio. Originalmente diseñado por un contratista de riego, HindSite hace que la administración de tu negocio (ventas y marketing, programación, enrutamiento, contactos, piezas, comunicación de campo y facturación integrada [QuickBooks y Sage50]) sea más fácil que nunca. Elimina el papeleo utilizando dispositivos de campo móviles, controla mejor y haz crecer tu negocio. Conoce más hoy mismo.

Funciones de The HindSite Solution

  • Acceso móvil
  • Base de datos de clientes
  • Control de inventario
  • Enrutamiento
  • Facturación
  • Gestión de expediciones
  • Gestión de pedidos de trabajo
  • Gestión de trabajos
  • Gestión de técnicos
  • Presupuestos y estimaciones
  • Programación
  • Programación del mantenimiento
  • Seguimiento del historial de servicios
  • Acceso móvil
  • Base de datos de clientes
  • Base de datos de fábricas
  • Conservación del terreno
  • Control de inventario
  • Diseño del paisaje
  • Enrutamiento
  • Facturación
  • Gestión de contratos
  • Gestión de expediciones
  • Gestión de nóminas
  • Gestión de pedidos de trabajo
  • Gestión de trabajos
  • Presupuestos y estimaciones
  • Programación y citas
  • Seguimiento de irrigación

Las reseñas más útiles de The HindSite Solution

Hindsite Great for Service Related Industries

Traducir con Google Revisado el 6/12/2011
Trena T.
Office Administrator
Fuente de la reseña 
Fuente: asdf
4/5
En general
4 / 5
Facilidad de uso
Características y funcionalidad
5 / 5
Asistencia técnica
Relación calidad-precio

Comentarios: We contiue to be grateful for all the details that Hindsite has allowed us to manage for our business. Our customers also find GREAT value in the fact that they can call the office and get highly detailed answers from office staff very quickly and efficiently (thanks to the HISTORY feature). As an office administrator, scheduling multiple technicians for multiple services (estimates, repairs, installations etc.) has become MUCH easier with HindSite Software. Using HindSite software in conjunction with a mapping software allows us to schedule appointments much more efficiently by location, eliminating a great deal of drive time. Many service related industries can benefit from HindSite. If you're IN to details, HindSite is the program for your business. There are many ways to track time records for employees and several mapping features that are sure to be helpful.

Puntos a favor: The biggest PRO I think HindSite offers is the CUSTOM REPORTS - you can pull just about any report needed for about any situation for any data captured. Another favorite feature is ADD-A-NOTE. This lets you attach a note to the customer (ie. calls made to or received from) and keeps it with that contact. SPECIAL NEEDS is an amazing feature for the office personnel to allow them quick information about a customer such as "HIS name is Kelly, HERS is Jean" or "Must pay past due balance prior to scheduling next service". Then there's PDA SPECIAL NEEDS is great for service technicians. It's a special 'pop-up message' that appears as they time in to a job and allows us to warn technicians for items such as Dogs, warranty void, or other items that only pertain to that particular customer. REMINDERS is another one of my favorite features for tasks you don't want to forget for the future. HISTORY keeps all data at your fingertips for all services rendered. There are MANY more benefits too!

Contras: If you want to review work schedules from a past dates, you will only be able to view the data that exists with current employees who are licensed. All of the data for each customer still exists in the HISTORY, its just that you cannot expect all the appointments to be in a screen where you can view the schedule as it was from a past date. The exception to this would be if you retain the same staff/licenses. Moving appointments or changing from one date to another is very easy - sometimes too easy. If you're not careful it's possible to accidently relocate a scheduled appointment to a date or time that wasn't intended.

Quite frankly, I couldn't imagine doing my job without this software. It is a must have for service

Traducir con Google Revisado el 20/9/2017
Doc J.
Operations Manager
13-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
Fuente: asdf
4/5
En general
3 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia técnica
3 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Overall my experience has been great. The staff and HindSite really support their product to the best of their abilities, and their attitude makes the small nuances in the software easy to overlook.

Puntos a favor: The support staff is phenomenal, they are always helpful and informative, and are never afraid to admit if they need help from a superior. I have had great experiences with every level of personnel they have. The software itself is very thorough, almost overwhelming, without a little direction. The ease of scheduling and ability to customize to your own specific requirements is great, and the integration with QuickBooks makes invoicing mostly a breeze. The contracts and marketing aspects which tie everything together really make it a must have for any service based company, especially in their industry-specific niche. Keeping track of parts & products for billing and inventory is SO easy.

Contras: Not cloud or web-based: lose power at the office, and the mobile techs can be at a loss. So many options and features make development a little slow, and tweaking existing products to perfection is can be hampered by new feature additions. Sometimes contract labor conversions to QuickBooks invoicing can be glitchy.

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