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CharmHealth
¿Qué es CharmHealth?
ChARM EHR es una solución de colaboración basada en la web, certificada para MU2, que cumple con las normas HIPAA, para las historias clínicas electrónicas (EHR), gestión de prácticas (PM) y facturación médica (RCM) que mejora drásticamente la calidad de la atención para los pacientes. Los productos ChARM incluyen la solución de TeleHealth para la atención remota de pacientes y la plataforma Connect para la mensajería y comunicados de salud.
¿Quién usa CharmHealth?
Prácticas de tamaño pequeño y mediano en la configuración ambulatoria.
¿Tienes dudas sobre CharmHealth?
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CharmHealth
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Opiniones de CharmHealth
For a small medical practice it's a good investement
Comentarios: Having the billing and collections reports intergated to the EHR makes a huge positive differnece, and the price is very reasonable to services rendered.
Puntos a favor:
I like being able to see waht colleagues are doing with my patinets, and also like the intergrated billing and messaging support. having everythign on one place makes patinet care easier. I also enjoy being able to see patient messages and appointment requests via my cell phone app
Puntos en contra:
I can't pull up a patient chart on my cell phone app, which makes answering specific questions ont he go difficult. Charm also lacks larger intergration of hospital visits-- we ahve to have other doctors fax results/ notes and enter them manually which can be a bit of a pain and hinderance to patinet care
Alternativas consideradas previamente:
Charm is agile and cost-effective
Comentarios: I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful and customizable.
Puntos a favor:
Charm can be customized and personalized. There is a steep learning curve, and it is worth learning and making your own. I bill, send invoices, schedule, use the website scheduling widget, chart, communicate through the secure portal. The support team is constantly innovating and improving the product.
Puntos en contra:
I loved the Zoom integration when it was impossible to get HIPAA compliant Zoom for less than $200/month. Now, it is no longer as cost effective. Support sometimes takes up to a week to respond to an email, though I have had good results with chatting with support through the website. Like all programs with legacy code, some of the templates that I have used for years get a little buggy. I wish the patient portal was mobile-friendly; it works best on tablets and desktops.
Charm Review
Comentarios: Overall the experience was all right. I have used better emr systems, but I have also used worse ones.
Puntos a favor:
I liked the calendar. It made finding patients and daily appointments easy. I also enjoyed that you could filter it by location or provider to get the most use out of it.
Puntos en contra:
I disliked that it did not integrate easily with some of the products that we used and we had to upload somethings by hand.
Alternativas consideradas previamente:
Best EHR for value
Comentarios: I sampled several EHR systems last year and ChARM had most of the qualities that I wanted a administrator and clinician. I really enjoy using this EHR system and it is easy for my clients to use as well to sign paperwork and access resources.
Puntos a favor:
I really enjoy that I can customize all of my notes and templates that I need on a daily basis. I also really enjoy that everything can be electronic and all paperwork can be sent to clients and have signatures in real time.
Puntos en contra:
I feel the customer services could set up EFT and enrollments for payers to make it streamlined and easier for the provider.
User Friendly Effective EMR
Comentarios: An effective EHR for us as compared to other software packages that is easy to use and cost effective for a smaller practice. Many enhancements have been made over the past 2 years which has made it even more attractive to use.
Puntos a favor:
We changed to CharmHealth about 2 years ago after using PracticeFusion which did not have the flexibility we needed to add information. This software is easily customizable and has a vast library of templates for pre completed notes. It was easy to customize and had all the features we needed. Calendar is very user friendly and integrates well with the EHR. Can easily print out hard copies of anything we need and especially immunization records which are frequently requested by patients.
Puntos en contra:
Although it hasn't been an issue for us, for a very large practice the cost could get rather high as compared to other EHR platforms. Since I have a relatively small practice, the cost is not an issue. There have been problems with sending eprescriptions - The software can not locate the particular medication and you must know the generic as well as the trade name on occasion to get it through. There have been issues with locating pharmacies at times although, I must say, customer support has been helpful and has tried to rectify these issues as they come up. Minor problem exists with entering patient email addresses. Software sometimes flags as invalid email address with anything that ends in *.com. You need to enter the email address as ".net then got back and re-enter the correct email address. Customer service has yet to fix this problem.
