--- description: ¿Qué piensan los usuarios de Lightspeed Retail? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Lightspeed Retail. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed Retail - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de puntos de venta](/directory/20052/point-of-sale/software) > [Lightspeed Retail](/software/120491/lightspeed-retail) # Lightspeed Retail Canonical: https://www.capterra.es/software/120491/lightspeed-retail Página: 1 de 40\ Siguiente: [Página siguiente](https://www.capterra.es/software/120491/lightspeed-retail?page=2) > Este punto de venta basado en la nube centraliza la gestión de inventarios y empleados, los informes de ventas y la contabilidad en todas las ubicaciones y canales. > > Veredicto: 975 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Lightspeed Retail? Las funcionalidades de Lightspeed están alineadas con las prioridades de los comercios minoristas y los restauradores. Simplifica las tareas diarias y céntrate en lo importante: el crecimiento del negocio y la experiencia del cliente. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.0/5** | 975 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.8/5 | Basado en las opiniones generales | | Funcionalidades | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Lightspeed - **Ubicación**: Montreal, Canadá - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: 109,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), iPad (móvil) - **Idiomas admitidos**: alemán, francés, inglés, neerlandés - **Países disponibles**: Alemania, Australia, Bélgica, Canadá, Francia, Nueva Zelanda, Países Bajos, Reino Unido, Suiza ## Funcionalidades - API - Acceso móvil - Barcode/Ticket Scanning - Base de datos de clientes - CRM - Carro de compra - Catalog Management - Contabilidad - Control de inventario - Control/acceso remoto - Creación de informes y estadísticas - Creación de informes/análisis - Cuentas de clientes - Códigos de barras/RFID - Facturación - For Bakeries - For Small Businesses - Gestión de SEO - Gestión de canales - Gestión de clientes - Gestión de comercio electrónico - Gestión de contenidos - Gestión de descuentos - Gestión de inventario de minoristas - Gestión de inventarios - Gestión de pedidos - Gestión de precios - Gestión de productos - Gestión de promociones - Gestión de proveedores - Gestión de páginas web - Gestión de renovaciones de pedidos - Gestión de órdenes de compra - Informes de ventas - Integración contable - Integración del mercado - Marketing multicanal - Pagos electrónicos - Pantalla táctil - Personalización - Procesamiento de pagos - Reconocimiento de códigos de barras - Seguimiento de costes - Seguimiento de ingresos - Seguimiento de inventario - Seguimiento de números de serie - Seguimiento de reparaciones - Sincronización de datos - Third-Party Integrations - Varias tiendas … y 13 características más ## Integraciones (en total: 76) - 7shifts - APPSeCONNECT - Adobe Commerce - Agendrix - Amadeus - Amaka - Ascent360 - BevSpot Food and Beverage Management - Birdeye - Booxi - CXMEngine - Chowly - City Hive - Cloudbeds - CoverManager … y 61 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de puntos de venta](https://www.capterra.es/directory/20052/point-of-sale/software) ## Categorías relacionadas - [Software de puntos de venta](https://www.capterra.es/directory/20052/point-of-sale/software) - [Software para punto de venta para iPad](https://www.capterra.es/directory/30915/ipad-pos/software) - [Software de control de inventarios](https://www.capterra.es/directory/30106/inventory-control/software) - [Software de punto de venta para minoristas](https://www.capterra.es/directory/31656/retail-pos-system/software) - [Programas de código de barras](https://www.capterra.es/directory/10051/barcoding/software) ## Alternativas 1. [Epos Now](https://www.capterra.es/software/152638/epos-now) — 3.8/5 (719 reviews) 2. [Shopify](https://www.capterra.es/software/83891/shopify) — 4.5/5 (6690 reviews) 3. [PayPal](https://www.capterra.es/software/179251/paypal) — 4.6/5 (26417 reviews) 4. [RetailEdge](https://www.capterra.es/software/76636/retailedge) — 4.8/5 (186 reviews) 5. [Shopify POS](https://www.capterra.es/software/205337/shopify-pos) — 4.6/5 (241 reviews) ## Opiniones ### "A great all-inclusive system" — 5.0/5 > **Steve** | *20 de enero de 2021* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integration across POS, eCommerce, Accounting, Data Analytics is excellent. We have been able to increase both sales and efficiency with this system. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date. It certainly makes year-end a breeze. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two. > > **Desventajas**: There are some work-arounds that I have implemented. It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders. > > Our industry was using a server-based software which was cumbersome and VERY outdated. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively. ----- ### "The Point of Sale solution" — 4.0/5 > **Usuario verificado** | *7 de enero de 2021* | Telecomunicaciones | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I tinkered with this software and got ot know this from the inside and out. I like the functionalities as it allows you to break free from the spreadsheet and manual entry. Gone are the days of tallying and doing adjustments on a piece of paper. It has filter functions for reporting, it auto calculates taxes by assigning it in the initial setup, browser printing integration, you can conveniently import inventory from a csv file to your POS system and export those reports in a csv format. The hardware associated to it works seamlessly like the tablets, scanners, and printers. Although , it endorses Apple products, it works perfectly fine with Windows operating systems. It also has a companion product which is called Lightspeed Accounting that is comparable to Quickbooks > > **Desventajas**: A few bugs are slowly being fixed as each maintenance and update is released, just like any other software. Although workarounds can be done to remedy it, but you'd have to seek assistance from Tech Support. > > Overall, the software does a great job in helping Accountants, managers and front liners in the Retail industry. What's great is that it integrates with ECommerce to be more efficient in selling your products out there, not just from the brick and mortar setup, but in the online as well. ----- ### "Will NEVER recommend" — 1.0/5 > **Heidi** | *8 de julio de 2025* | Comercio minorista | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Not able to use after paying for 9 months to get set up - nothing good to say. Lots of fake promises > > **Desventajas**: Lied to from the start and now will not return my email with a request for refund after proof (emails saved) were sent. > > November 2024 sent an email of 'needs' that are required to sign on. All of them were available. Now June 2025 and getting ready to go live (as our busy season started in April) and find out that one of my requirements cannot be done. One that is non-negotiable nor a work around available. Hundreds of hours wasted and no one will return my email with a request for refund.... ----- ### "Best POS System in the Business" — 5.0/5 > **Usuario verificado** | *1 de mayo de 2020* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have installed numerous POS systems in my 30+ years of experience. LightSpeed is by far the most comprehensive system, yet easiest system to implement and use. There support mechanism is second to none. If you look your question up in help, there will be documentation to answer your question, and chances are there is a video that walks you step by step through the solution. If you feel like you want to get live help, there chat mechanism is one of the best, better yet, the support people on the chat are the most patient and knowledgeable support people in the business. Simply the best. > > **Desventajas**: I don't have any comments for this section > > We had two separate Retail POS systems in our organization. One was so antiquated it had to be replaced and the second one was experiencing issues everyday and the support was lousy. We purchased LightSpeed. I had the Retail Operators go through the setup videos and make decisions on how they wanted to setup the system based on the videos. Then, when the Operators completed their training, I had them configure LightSpeed themselves based on what they learned and the decisions they made. We then entered the inventory and the rest is history. I would recommend LightSpeed to anyone looking for a retail POS no matter what size. ----- ### "Best POS for small businesses" — 5.0/5 > **Jessica** | *4 de septiembre de 2019* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I moved from Lightspeed to Clover and it's night and day. I had to piecemeal the Clover system on the back end to be useful and Lightspeed hands you so much. I've since added more and more of the Lightspeed system like loyalty because their tools are amazing. One of the best parts is their customer service. You get quick answers and they go above and beyond. Whether it's something as simple as why isn't my shipping working on ecom or how can I verify my website with the different social media platforms, their FAQs and customer service team never disappoint. If you are thinking about switching, do it. You won't regret it. It's made me more efficient all around. Thanks Lightspeed\! > > **Desventajas**: Lots of different options so it takes a bit to determine what you need to use. > > One major benefit is how easy my ordering is with their PO system. ----- Página: 1 de 40\ Siguiente: [Página siguiente](https://www.capterra.es/software/120491/lightspeed-retail?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/120491/lightspeed-retail) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Datos estructurados