17 años ayudando a las empresas
a elegir el mejor software
When I Work
¿Qué es When I Work?
When I Work ahora es gratis para siempre. Es la forma más fácil para que las empresas puedan programar el trabajo y comunicarse con sus empleados a tiempo parcial. Comunica los horarios y facilita un reloj de tiempo a cada trabajador. Programa sobre la marcha con aplicaciones gratuitas para iPhone y Android. Ahorra tiempo y dinero con herramientas sencillas de planificación de personal.
When I Work ayuda a planificar el trabajo de más de 500 000 personas en todo el mundo. Miles de empresas se registran cada semana en When I Work. Precios desde 1.50 $ mensuales por usuario.
¿Quién usa When I Work?
Desde pequeñas empresas hasta grandes corporaciones empresariales: equipos de gestión de todos los sectores usan el software gratuito When I Work (hasta 75 empleados) para gestionar la planificación de personal y mejorar la comunicación.
¿Tienes dudas sobre When I Work?
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When I Work
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Opiniones de When I Work
Its saved me a lot of time
Reseña del software When I Work: Eficiencia en la gestión de horarios laborales
Comentarios: When I Work es un software de planificación y gestión de horarios diseñado para ayudar a las empresas a planificar y asignar turnos de manera eficiente. El software cuenta con una interfaz intuitiva y fácil de usar, así como con una accesibilidad en tiempo real a través de la aplicación móvil. Además, permite una comunicación en tiempo real entre gerentes y empleados.En general, When I Work parece ser una solución eficaz y popular para la planificación y gestión de horarios, pero es importante evaluar cuidadosamente tus propias necesidades y considerar tanto los aspectos positivos como los negativos antes de elegir un software de este tipo.
Puntos a favor:
Accesibilidad en tiempo real: Con When I Work, los empleados pueden acceder a sus horarios en cualquier momento y lugar a través de la aplicación móvil, lo que les permite mantenerse informados y planificar su tiempo con anticipación.Comunicación en tiempo real: When I Work permite a los gerentes y empleados comunicarse fácilmente y en tiempo real a través de la plataforma, lo que mejora la eficiencia y la transparencia en el lugar de trabajo.
Puntos en contra:
Soporte: Creo que soporte técnico de When I Work podría ser mejorado, especialmente en cuanto a la resolución de problemas y la rapidez de respuesta.
Respuesta de When I Work
hace 2 años
Hi there! Thanks for the detailed review! It's wonderful to see that the real-time accessibility of accessing your schedules at any time is helping you! Improving both the speed and reliability of our software is one of our team's highest priorities. We are constantly working on releasing updates and enhancements to our software. We appreciate your feedback on our customer service and we are constantly working to improve our response time. We appreciate users like you that provide feedback so we can enhance and improve When I Work! Best, Shanyce
Alternativas consideradas previamente:
Great software for teams of all sizes
Comentarios: I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.
Puntos a favor:
- Shift templates, makes scheduling a lot easier - The ability to copy and paste any shift, even faster than clicking and choosing - Simple to add and remove employees - App is fairly easy to use - Time clock is awesome, easy to use
Puntos en contra:
- Looking at the full staff schedule on a particular day can be tedious. - For those making schedules, it's so much easier to do on a computer - In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.
Respuesta de When I Work
hace 5 años
Hi Trish, Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work! Best, Amanda
Very easy to use, with all the features we need
Comentarios: We upgraded from using a Google Slide template (yes, really) so WhenIWork was a huge improvement for us. We like that employees can easily see their schedule in their own timezone, and request to swap shifts with each other.
Puntos a favor:
Clear and easy to use, much better interface than its competitors, easy to review timesheets and organize schedules. The colour-coding lets everyone see their own shifts at a glance, and managers can easily spot any gaps in the coverage.
Puntos en contra:
When scheduling, repeating shifts can be a little clunky and isn't the best UI. But it's overall fine to set up a schedule with recurring shifts.
Respuesta de When I Work
hace 3 semanas
Hello Heather, thanks for writing us a review! We're happy to hear you are enjoying the app! We'd like to help resolve any issues that you are experiencing with repeating shifts - if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. Thank you!
It's just fine
Comentarios: It has been fine but not great. For an organization trying to implement this software to staff that are used to doing schedules in other ways it has been difficult for people to learn and difficult for people to assimilate into their daily routine because of how complicated it is.
Puntos a favor:
It allows you to set up a schedule and color code it however you need it to best view it. It has a message feature in the time off request so that there can be a history of a conversation about the request.
Puntos en contra:
Manager time off requests are automatically approved instead of needing to be approved by another manager or at least approved after created. This means that someone who needs the Manager status to create the schedule but is not the overall supervisor in charge of scheduling can't use the time-off request function. Time off requests can't be changed, only deleted and re-added. Why? Everything is generally more complicated than other similar scheduling software. I cannot copy and paste a range of shifts only individual shifts. Each time there is an update to the schedule made by another person you have to reload the website, which generally loses what you were doing, but this also leads to issues where employees who have the website up and are working on their schedules will not know that there are changes being made to the schedules. So two people could be changing things at the same time.
Respuesta de When I Work
el mes pasado
Hi Justin, Shab here from When I Work. Thank you kindly for your detailed review of our app and for sharing your thoughts and insights. Our Customer Care team would be happy to help you out with any issues you may have run into while using When I Work. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance! Thank you again for taking the time to write us your feedback as we love learning how we can improve! Warmly, Shab
When I Work — our best HR rep
Comentarios: We have loved our experience so far with When I Work. It reduces the time and effort our senior staff have to spend verifying that each location is being properly staffed. It also provides us with the means to anticipate and identify potential problems before they materialize by reviewing attendance trends.
Puntos a favor:
When I Work was an answered prayer for our personnel department. We recently underwent a large expansion that added several employees, contractors, and locations. By shifting to When I Work, we have been able to eliminate the need for a separate staff member to oversee employee attendance and productivity. Prior to implementing this, just checking in with each of our site managers took up most of the mornings. Now, within five minutes we are able to get a complete view of where our company assets are at any given time.
Puntos en contra:
The only drawback we are facing has less to do with When I Work and more to do with the use of productivity software in general. We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time sheets, time off requests, etc. However, the majority of our employees—including all of the “good ones”—have come to accept that this measure of accountability benefits not only the company but them personally.
Respuesta de When I Work
el mes pasado
Hey Nick, Thank you so much for taking the time review When I Work. We are glad to hear that using When I Work has helped save you and your team time with overseeing employee attendance as well as helping ensure each location has been properly staffed! If you have any question please don't hesitate to reach out to us by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We are here to help!
