--- description: ¿Qué piensan los usuarios de Emergency Reporting? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Emergency Reporting. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Emergency Reporting - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software para bomberos](/directory/30741/fire-department/software) > [Emergency Reporting](/software/121517/fire-package) # Emergency Reporting Canonical: https://www.capterra.es/software/121517/fire-package Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.es/software/121517/fire-package?page=2) > El Fire and EMS Package, de ER, es un potente software que te permite supervisar, gestionar y analizar fácilmente lo que ocurre en el parque. > > Veredicto: 43 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Emergency Reporting? La solución tiene clientes en todo Estados Unidos, desde pequeños distritos de bomberos rurales hasta agencias con varios parques, condados e incluso el Departamento de Defensa. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.4/5** | 43 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Emergency Reporting - **Ubicación**: Bellingham, EE. UU. - **Constitución**: 2003 ## Contexto comercial - **Precio inicial**: 850,00 US$ - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Alertas y notificaciones - Búsqueda/filtro - Creación de informes y estadísticas - Gestión de documentos - Gestión de expedientes - Gestión de flota - Gestión de instalaciones - Gestión de la conformidad - Gestión de la formación - Lista de verificación de respuestas de incidentes - Programación - Seguimiento de equipos ## Integraciones (en total: 1) - Google Maps ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Chat ## Categoría - [Software para bomberos](https://www.capterra.es/directory/30741/fire-department/software) ## Categorías relacionadas - [Software para bomberos](https://www.capterra.es/directory/30741/fire-department/software) - [Software de emergencias médicas](https://www.capterra.es/directory/30555/ems/software) ## Alternativas 1. [Samsara](https://www.capterra.es/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) 2. [AUTOsist](https://www.capterra.es/software/157517/autosist) — 4.7/5 (163 reviews) 3. [Aladtec](https://www.capterra.es/software/121452/aladtec) — 4.6/5 (17 reviews) 4. [InTime](https://www.capterra.es/software/103832/intime-solutions) — 4.8/5 (111 reviews) 5. [Fullbay](https://www.capterra.es/software/170876/fullbay) — 4.6/5 (97 reviews) ## Opiniones ### "So much easier than the way we use to do it." — 5.0/5 > **Grant** | *29 de noviembre de 2018* | Educación superior | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ease of use is top priority for our department. We used paper TEXFIRS previously, years ago, and have loved using Emergency Reporting for the past number of years. The entry portion is a little more involved than the paper was, but it is not burdensome once you do a few. The fact that we can store and retrieve so much information and files about a call is pretty amazing. Finding calls no longer involves boxes of paper, only a few strokes on the keyboard. > > **Desventajas**: The technology is getting there. Mobile usability is getting better, but last I checked, you still cannot upload files from a tablet or phone. That would be a really great addition. > > We have had zero problems with the actual program. We have not done the training we should have on it at times and have had to figure out a few things on our own, but that is not because the training isn't available. Overall we are extremely happy with the product and service we have been provided. It makes us a much more effective department. Our insurance agents love us because of the speed of the reports and all the information they contain. Being able to send them a link to the report lets them print off the pictures full size in color versus us printing them off with our old black and white printer with 8 on one page. They love it\! ----- ### "ER has been an amazing solution for automating Fire Dept Records, Inspections, Hydrants, Preplans, Personnel, & much more" — 5.0/5 > **Kyle** | *15 de marzo de 2025* | Administración gubernamental | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The software is a great reaource to ensure NFIRS compliance and tracking daily check-offs and equipment inventory > > **Desventajas**: They were bought out and will be no longer availble after Nov 2025 forcing us to switch to ESO > > I was involved in the initial training and implementation to out Fire Dept and have enjoyed its features for many years ----- ### "No longer a viable solution" — 3.0/5 > **Joseph** | *9 de enero de 2025* | Seguridad pública | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: In its heyday, the software was great\! It focused on the needs of data-driven fire agencies and was somewhat customizable for the end user's needs. > > **Desventajas**: Over the last several years, the company stopped innovating the product. Technical support began to falter, and previously-planned enhancements were never fully-realized. > > Overall, the experience was positive. However, they were acquired by ESO in 2021, and are planning a phase-out of the platform. I don't believe they are even accepting now customers, and existing customers are leaving in droves for other vendors. ----- ### "ER for the fire service" — 4.0/5 > **Robert** | *10 de enero de 2025* | Seguridad pública | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Fire reporting, pre-plan layouts. Inventory was captured well. > > **Desventajas**: The original Epcr was not favorable compared to other options on the market. > > Emergency reporting worked for our department. Since they have been purchased by ESO, there should be greater enhancement to the platform. ----- ### "Excellent cloud based solution for fire service reporting." — 5.0/5 > **Steven** | *14 de mayo de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Emergency Reporting is extremely easy to use, intuitive and highly functional for our fire department. They are continuing to find quality business partners to enhance their software without losing sight of their core offering. The reporting is excellent and easy to use, and incorporates all the data sets we are looking for. We were previously with Fire House software, and we hated every aspect of that system. Emergency Reporting is a 1000% improvement\! > > **Desventajas**: The complexity of the NFIRS code is maddening, but that is not an issue with ER, that's an issue with our wonderful Federal government. A few times our incident reports have a "red" box indication incomplete data, and at times it is tough to figure out why. It could be more intuitive in the area by calling out the issue such as "your on-scene time is before your response time". When a box wont turn green it would nice to see a pop-up. > > Made an easy to use, cloud-based incident reporting solution a reality. Simple reporting and query building coupled with excellent software partners makes this an excellent fit for any fire department. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.es/software/121517/fire-package?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/121517/fire-package) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados