ConsignPro

ConsignPro

Por Visual Horizons Software

¿Quién usa ConsignPro?

La empresa brinda servicios a los propietarios de tiendas de consignación y de reventa desde 1996 y ha ayudado a automatizar más de 4000 tiendas de reventa en Norteamérica. Tanto si eres un operador por cuenta propia o una tienda de segunda mano de productos militares de 20 000 pies cuadrados.

¿Qué es ConsignPro?

Con la confianza de más de 5000 propietarios de tiendas de reventa desde 1996, ConsignPro es uno de los software favoritos del sector. El innovador menú principal convierte a ConsignPro en uno de los programas más fáciles de usar. Además, el equipo de asistencia siempre está disponible, si es que te topas con algún problema. ConsignPro gestiona el punto de venta del comercio minorista, el inventario, el consignador y la gestión de clientes, el comercio electrónico y la sólida contabilidad para el comercio minorista para una variedad de segmentos de consignación, como textil, antigüedades, nupcial, muebles, arte, libros y equipos deportivos. Obtén tu prueba gratis durante 30 días.

Información sobre ConsignPro

Visual Horizons Software

http://www.consignpro.com/

Fundada en 1996

Resumen de precios de ConsignPro

ConsignPro no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de ConsignPro está disponible a partir de 129,00 US$/mes.

Precio inicial

129,00 US$/mes

Versión gratuita

No

Prueba gratis

Implementación

Instalado: Windows

Formación

En directo en línea

Documentación

Asistencia

Horas laborables

Funciones de ConsignPro

Software para consignación
Base de datos de clientes
Gestión de empleados
Gestión de expedidores
Gestión de inventarios
Optimización de precios
Programa de fidelización
Punto de venta (POS)

Opiniones de ConsignPro

Mostrando 5 de 404 opiniones

General
4,6/5
Facilidad de uso
4,6/5
Atención al cliente
4,6/5
Funcionalidades
4,4/5
Relación calidad-precio
4,6/5
Byron B.
VSO
Comercio minorista
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 1/8/2018

"I love Consign Pro! Does what I need, WHEN I need! Fast!"

Comentarios: cosign pro makes consignment an easy breezy thing of modern bliss. What was once a daunting bookkeeping tracking task, has become incredibly easy to not just handle, and manage, but to master.

Puntos a favor: - SO much more responsive than competing software
-More features than what I was using previously
-Increased my margins through use of this software.
-User-friendly, familiar UI structure

Contras: -not really many cons to talk about
-wish I had discovered it sooner
-Needs to be used more widespread

  • Fuente de la reseña 
  • Publicado el 1/8/2018
Heidijo M.
Owner
Muebles, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 8/12/2016

"Small Town Business with BIG Business Program & Support"

Comentarios: As a first time owner of a business and my first retail store to open, I would recommend ConsignPro as the program to use. I shopped consignment for years. As I went in and out of places, I would ask about the program they used. ConsignPro was mentioned over and over again. After much research in the industry and creating my business plan, I know ConsignPro would be my choice. I have been a customer since Nov 2013 and have been extremely happy. I lease the program. As a mom/pop style shop and NOT an expert in the IT area, I leave that up to the experts, ConsignPro. This has been a huge help. Everyone is always so helpful and over the years, I feel like I know them personally! I have worked with multiple reps. Always a pleasure to talk to and easy to do business. I have an extensive business and marketing background. As I learned the program, the reports and data that I can pull to find trends, produce marketing to clients, track client behaviors, the rewards program and so much more, is EXTREMELY helpful in running our business. Thank you ConsignPro TEAM!

Puntos a favor: Easy to use and learn, the reporting is tremendously helpful to gain information on seasonal trends, YOY trends, marketing, client & consignor behaviors and trends, friendly & helpful staff

Contras: I wish there was a way to do direct email on each of the trends - example: Email just my clients/consignors that have a birthday this month vs extract and manually process. Extract data for clients with over a certain dollar spend and email them directly through ConsignPro vs extract and send. Extract data such as so many visits and email them a coupon directly through ConsignPro (with a coupon creation ability in the program). These are things I would like to be able to do inside the program and not have to extract and move to a separate program to perform.

Respuesta de proveedores

por Visual Horizons Software el 6/7/2018

Thank you for the feedback Heidi. Luckily there is a way you can email and text your consignors and customers directly from ConsignPro. You can even send targeted emails to your customers or consignors with a specific birth month. We also have a Customer Rewards Program that will provide a discount for your customer once they spend x amount of dollars (specified by you). If you are interested in creating a coupon for your customers then our integrated Comeback Buks feature sounds like the perfect fit! Comeback Buks are designed as a marketing tool built into ConsignPro to encourage repeat business. When used in conjunction with our receipt printers, a special coupon will print on the bottom of the customer sales receipt. The coupon will be for an amount based on the amount of their ¿current¿ purchase or a flat dollar amount. An expiration date can also be added to the coupon. If you have any questions or would like assistance with any of these features please give support a quick call.

  • Fuente de la reseña 
  • Publicado el 8/12/2016
Cheryl T.
owner
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 11/6/2020

"Consign Pro/The Right Program for You"

Comentarios: A very good company that respects their customers and a great response time on helping if you do have questions. You feel valued as one of their customers so you can help your customers!

Puntos a favor: I purchased an existing clothing consignment business that had the Consign Pro program. The ease of learning and using the program was very user friendly. The accuracy of keeping track of sales for each customer was great. Whenever I did have a small problem the Consign Pro team was always helpful and knowledge and easy to get ahold of. I highly suggest getting their support add on program, it will pay for itself after just one time. I highly recommend this program for anyone in the consignment world!

Contras: The only thing I had a little trouble figuring out at first was how to get into a specialized report if someone wanted a certain date or end of year for taxes but once the team explained it was easy. Read your manual that comes with the program and it explains things really well.

  • Fuente de la reseña 
  • Publicado el 11/6/2020
Rick M.
owner
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    3/5
  • Facilidad de uso
    3/5
  • Funcionalidades
    3/5
  • Asistencia técnica
    1/5
  • Relación calidad-precio
    2/5
  • Probabilidad de recomendación
    6/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 27/2/2020

"Adequate at best but gets the job done."

Comentarios: Using consignor pro personally for 2 years i found it to be just adequate for a small store like what we have. if all you need is one computer to make sales and do inventory it is pretty good. If you are like me and enjoy smart integration this is the furthest thing from it. They charge money per computer then again if you want those computers to talk to each other per computer. Something that is very easy to do with a little networking knowledge. Customer support is irritated and condescending from the start. they clearly don't want to help. It has a lot of technically problems and quirks. I have fixed/ worked around most of them. At least once a week i have to fix something stupid for my employees. Most the times they cause it but what they did shouldn't have caused a problem to begin with. The tag printer especially has so many problems. Anything you can think of it has done it at random. Print two of the same tag. not print, only print the bottom half of the tag, Spit out a tag with nothing on it instead of print it, only print when facing downward. And then it will work fine right after any of those. I have cleaned it. it changed nothing. I only add this part because it came from them in the bundle we got and i'm not enter sure the problem is from the printer its self. i could go on forever about all the problems that consignor pro has but i put in the biggest ones i can think of quickly for the cons section. I also reached the limit of words in the cons section.

Puntos a favor: As much as i complain about this software its not all bad. It does get the job done and not that badly. When i run into a problem or setting that needs to be changed it often has at least one setting that helps. more then i often expect it too. it has enough ways to check on your employees and see whats happened that day assuming they don't know the security exploit i talked about. -If you are planning on being the only worker in your store and don't like a lot of overwhelming features or mouthy charges this is pretty great option. Its self explanatory and easy to use once you figure out how to get around all the bugs. If not for all the bugs i would say it is would be good for those who are bad with tech but you'll spend more time fixing it then using it when you first get it and tech support is a mouthy subscription don't want to help. They do pick up fast though.

Contras: -You can view admin restricted information in its program files. Such as find and edit account log in/out and deletion logs. they are stored in plane text files. This would make it very easy to lie and steal as an employee. Such as: log in 10 minutes late but edit it to say you were on time or add money to an account; cash it out when delete the logs of both happening. This would keep the till accurate at the end of the day while also leaving no log of who did it or that it happened. I had an employee doing this and only found out do to our camera system. -The software feels and looks like its from the 2000s. Its also inconstant making teaching new employees harder. Such as: when ringing up an item to sale. -Putting in 1 it would price it at 1$. Makes sense, but when you are adding new items into inventory putting in 1 prices it at .01$ but finishing the item without leaving the pricing box would make it a 1$
So to make it 1$ you have to type in 100. leave the pricing box by pressing tab then finish the item. This makes it easy to accidentally price an item at 100$ that supposed to be 1$
If you leave the pricing box blank and trying to do anything else it pops up saying you have to enter a number first. Slowing you down. if you put in 1.99 it freaks out and puts something like .03 in instead. Don't know why. O and if you enter anything that is not a number the software just crashes and doesn't enter the item. it completely closes and saves nothing that was changed.

Respuesta de proveedores

por Visual Horizons Software el 16/6/2020

There are many security features built-into ConsignPro including employee permissions, an owners "suspicion" log file, and employee logging - all tools that only the owner has access to. We've recently moved all log files into the database file itself making them less susceptible to exploit by dishonest employees. While no program is impervious to dishonest employees, ConsignPro is as close as it gets.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 27/2/2020
Rennitha P.
Owner/manager
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 28/8/2019

"Wonderful experience!"

Comentarios: My experience with ConsignPro has always made me feel as though my Consignors were being treated the way I would want to be treated as a Consignor. Some of my Consignors have asked me to recommend another Consignment shop, I always say make sure they use ConsignPro.

Puntos a favor: Not only is it a wonderful software program for someone new to opening up a Consignment shop as was my experience but it is one of the easiest programs I have ever used.

Contras: There was nothing I did not like about ConsignPro.

  • Fuente de la reseña 
  • Publicado el 28/8/2019