AyaNova

AyaNova


¿Quién utiliza este software?

If you provide service, AyaNova is for you! AyaNova is easy to use, affordable and powerful for all sized operations.


Valoración media

16 reseñas
  • 4 / 5
    En general
  • 4 / 5
    Facilidad de uso
  • 4.5 / 5
    Atención al cliente
  • 3 / 5
    Características
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
    $159/una vez
  • Detalles de precios
    Only your technicians require a license!
  • Versión gratuita
  • Prueba gratis
  • Implementación
    En la nube, SaaS, web
    Instalado: Windows
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación
    Documentación
  • Asistencia
    En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • Ground Zero Tech-Works
  • http://www.ayanova.com
  • Fundada en 1996

Información sobre este software

One time license fee of $159 and less per technician/engineer, AyaNova is affordable, network-able, and user friendly service management software for Windows AND optional web app for your tablet/mobile for those out in the field!
Manage all aspects of service with work orders, service scheduling, history, preventative maintenance, quotes, full inventory, customization for your specific service industry, custom reporting, notifications, QuickBooks and Sage 50 interface and more


Funciones de AyaNova

  • Acceso móvil
  • Base de datos de clientes
  • Control de inventario
  • Enrutamiento
  • Facturación
  • Gestión de centros de atención telefónica
  • Gestión de contratos
  • Gestión de pedidos de trabajo
  • Gestión de trabajos
  • Gestión de técnicos
  • Portal de autoservicio
  • Programación
  • Seguimiento de trabajos
  • Seguimiento del historial de servicios
  • Acceso móvil
  • Base de datos de contactos
  • Cobro de pagos en el terreno
  • Enrutamiento
  • Expedición
  • Facturación
  • Firma electrónica
  • Gestión de contratos
  • Gestión de inventarios
  • Gestión de pedidos de trabajo
  • Presupuestos y estimaciones
  • Programación
  • Reloj de tiempo
  • Seguimiento del historial de servicios
  • Base de datos de clientes
  • Control de inventario
  • Gestión de expediciones
  • Gestión de pedidos de trabajo
  • Gestión de trabajos
  • Programación del mantenimiento
  • Seguimiento de equipos
  • Seguimiento de garantías
  • Base de datos de clientes
  • Citas recurrentes
  • Control de inventario
  • Enrutamiento
  • Gestión de contratos
  • Gestión de expediciones
  • Gestión de tareas
  • Gestión de trabajos
  • Mantenimiento preventivo
  • Presupuestos y estimaciones
  • Programación

Las reseñas más útiles sobre AyaNova

Good Software. Horrible Company

  Traducir con Google
4/5
En general
3 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
1 / 5
Relación calidad-precio

Comentarios: We purchased this software in 2012 and paid for the full version, up front. One of the primary reasons we chose AyaNova was because support was included in the price. They have since changed to a subscription model and I can no longer get the included support I was promised. I do not need nor want to sign up to the subscription service. Their manual seems to be purposely vague so that it's difficult for me to even implement the features and functionality that I PAID for without asking for some guidance, which is now of coarse, charged. Make sure you shop around before deciding that you want AyaNova

Puntos a favor: Does most of what I want it to do. Fairly steady and reliable.

Puntos en contra: Subscription model. No support and you can't even post to the forum without it.

Vendor Response

by Ground Zero Tech-Works on 15/2/2017

Thank you for your review

We had been providing free support and updates for AyaNova since its initial 1999 release.
We made this change as it was no longer practical from a business point of view to be one of the few (possibly the only) business software companies providing North American based free support and updates regardless of how long ago purchased

Service companies that has previously purchased AyaNova prior to the move to subscription licensing, have the option of moving to subscription licensing to receive support and updates going forward OR at no additional charge, to continue to use their existing version of AyaNova for as long as they wish along with access to the latest version of our detailed online Help documentation for any support issues regarding setup, configuration and/or feature use

We take great pride in our online Help documentation. If something in the documentation is missing or vague, do let us know so that we can update the documentation for all

Great bang for your buck!

  Traducir con Google
3/5
En general
3 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
2 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: I used this software from the day I started my company and it lasted a good 4 years before I had to find something new. All in all, it was a fantastic bit of software for the price I paid and the result I got.

Puntos a favor: This application has VERY good customisation - I was able to edit almost every field. You can create basic to advanced reports. Available add ons (for additional cost) give you more power for the app, like being able to export to csv/xls or use the software in a web browser. In my entire time using the software I never experienced any bugs.

Puntos en contra: I ended up running out of usable fields in my client records. There is no way to add more custom fields and this is one area my business outgrew the software. The web based interface was O.K. but I found it so much slower and limited to the standard interface that I just stopped using it. I purchased the RBI add on, but it didn't actually help me in the field at all and I found it wasn't the solution I was looking for.