¿Qué es Genbook?
Solución de software todo en uno para que propietarios de pequeñas empresas y profesionales de servicios administren citas y reservas con facilidad. Deleita a los clientes y promociona tu marca única a la perfección con comunicaciones automatizadas por mensajes de texto y correo electrónico. Con la disponibilidad en tiempo real, nunca te perderás una reserva. Olvídate de las reservas en lápiz y papel y entra a la era digital con Genbook. Genbook te ayuda a conseguir pagos y opiniones, lo que te da más tiempo para hacer las cosas que deseas hacer.
¿Quién usa Genbook?
Genbook ha facilitado que más de 30 000 barberos, estilistas y salones de belleza, spas y centros de bienestar en toda Norteamérica dirijan su negocio.
¿Dónde se puede implementar Genbook?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
Sobre el proveedor
- Genbook
- Ubicado en San Francisco, EE. UU.
- Fundada en 2006
- Asistencia telefónica
- Asistencia 24/7
- Chat
Países disponibles
Canadá, Estados Unidos
Idiomas
inglés
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Sobre el proveedor
- Genbook
- Ubicado en San Francisco, EE. UU.
- Fundada en 2006
- Asistencia telefónica
- Asistencia 24/7
- Chat
Países disponibles
Canadá, Estados Unidos
Idiomas
inglés
Imágenes y vídeos de Genbook
Comparar el precio de Genbook con productos similares
Funciones de Genbook
Alternativas a Genbook
Opiniones de Genbook
Kelly A.
Happy user for almost nine years
Comentarios: Genbook has been easy for myself and my clients to use from day one. I’m constantly getting feedback from clients about how easy it was and how they liked being able to book whenever they wanted. Any little problems I’ve had over the years have always been taken care of very quickly through the support staff, so I never have to worry that something will go wrong and not get fixed. And I get all that ease of use and fast helpful support at a very affordable price.
Puntos a favor:
What I like most is a hard one to narrow down. There is so much I like, mostly revolving around ease of use for both myself and my clients. But overall I’d have to say what I like most is that Genbook is always working to make their software better, in ways both big and small.
Puntos en contra:
The only complaint I had for many years was the lack of a waitlist feature, but Genbook now has that, so honestly there isn’t anything else I dislike.
Respuesta de Genbook
hace 2 años
Hi Kelly, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team
Amy E.
Alternativas consideradas:
EXCELLENT, VERY EFFICIENT, RELIABLE, EASE OF USE
Comentarios: I HAVE LOVED IT FROM THE START, ESPECIALLY WHEN I HAD 6 CONSULTANTS AS I WAS ABLE TO MONITOR WHAT THEY WERE DOING OR NOT DOING AND HELP THEM FILL THEIR HOURS WITH CLIENTS. IT WAS VERY BENEFICIAL AS A CEO. WHEN I DECIDED TO DOWNSIZE I CONTINUED TO USE IT AS I LOVED GENBOOK AND ALL OF THE FEATURES AND EASE OF USE.
Puntos a favor:
EASY TO USE FOR MYSELF AND CLIENTS FOR SCHEDULING, LOVE THE COLOR SO I CAN KNOW WHAT SERVICE I AM PROVIDING AT A QUICK GLANCE, LOVE THE REVENUE ASPECT SO I KNOW WEEKLY WHAT MY INCOME IS AND WHAT IT I HAVE LOST FROM NO SHOWS. LOVE THE NEW WAIT LIST AS IT HAS BEEN WORKING GREAT FOR MY CLIENTS! I LOVE BEING ABLE TO ENTER ALL OF THE CLIENT INFORMATION AND HAVING A PLACE TO DOCUMENT THE NOTES, BESIDES IN THE CLIENTS' CHART.
Puntos en contra:
I HONESTLY CAN NOT THINK OF ANYTHING! COMPARED TO OTHER SOFTWARE AND APPS THIS IS THE BEST AND I LOVE IT.
Respuesta de Genbook
hace 2 años
Hi Amy, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team
Usuario verificado
Killing my Business
Comentarios: Empty promises.
Puntos a favor:
Use to be great and worked well with Google.
Puntos en contra:
All your reviews just get deleted off Google. Genbooks has been telling me for almost 2 years now that they are going to help but they don’t. Absolutely ridiculous at this point. Looking for a new company to work with as we speak.
Respuesta de Genbook
hace 3 años
Hi there, Thanks for your feedback. We hear you, the connection between your Google My Business profile and your Genbook reviews have been intermittent recently. This is a result of some changes Google have made to their API since introducing the Reserve with Google feature. Rest assured that your customers are still able to see all of your reviews in full on your booking page and you can still add your 'Reviews Button' to your web and social pages. We are working hard to strengthen that connection and restore the Genbook reviews link to your Google My Business profile. In the mean time, we recommend sharing your reviews via different avenues. Thanks again for your feedback, and don't hesitate to reach out if there's anything we can help with. Warmly, The Genbook Team
Red B.
Genbook takes care of my business
Comentarios:
Thank you Genbook for automatically asking clients for reviews. I would rarely think to ask for reviews on my own and now I don't have to! I have over 100 5 star reviews on my website! Thank You Gen Book!!!
Genbook takes care of so much office administration work for me, allowing me more time to do the therapies that I love.
-Red
Puntos a favor:
Ease of use for clients, it is quick and easy to setup their account and schedule.
Puntos en contra:
clients have problems knowing how to cancel their appointments. I am not sure how to cancel genbook from sending a review request.
Respuesta de Genbook
hace 2 años
Hi Red, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team
Natasha F.
Alternativas consideradas:
Thoroughly enjoy using Genbook
Comentarios: I've been with Genbook over 5years and I am satisfied with my overall experience this far. I have no plans on leaving.
Puntos a favor:
I like that this software is always updating and ensuring that we're able to use it with ease.
Puntos en contra:
My only complaint is that the updates come years after other software apps have been updated to most functions and it comes at a cost(price increase).
Respuesta de Genbook
hace 2 años
Hi Natasha, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team
