--- description: ¿Qué piensan los usuarios de HappyFox Chat? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de HappyFox Chat. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HappyFox Chat - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en vivo](/directory/30797/live-chat/software) > [HappyFox Chat](/software/122234/happyfox-chat) # HappyFox Chat Canonical: https://www.capterra.es/software/122234/happyfox-chat Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.es/software/122234/happyfox-chat?page=2) > Potente software de chat en vivo construido para servicio de asistencia al cliente superrápido. > > Veredicto: 19 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa HappyFox Chat? Empresas que buscan un software y servicio de asistencia de chat en vivo potente y fácil de usar. Se proporcionan más de 100 integraciones con software y herramientas, que aumentarán la productividad y el comercio. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.5/5** | 19 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: HappyFox - **Ubicación**: Irvine, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: 29,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funcionalidades - AI Copilot - Acceso móvil - Asistencia al cliente - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat proactivo - Chat y mensajería - Chatbot - Creación de informes/análisis - Creación de marca personalizable - Formulario sin conexión - Geosegmentación - Historial de transcripciones/chat - Third-Party Integrations - Transferencias/enrutamiento ## Integraciones (en total: 44) - Adobe Commerce - Aircall - Asana - Baremetrics - BigCommerce - Breeze - ChartMogul - ClassLink - Delighted - Dialpad - FreshBooks - FullContact - GitHub - GitLab - Google Analytics 360 … y 29 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software de chat en vivo](https://www.capterra.es/directory/30797/live-chat/software) ## Categorías relacionadas - [Software de chat en vivo](https://www.capterra.es/directory/30797/live-chat/software) - [Software de soporte al cliente](https://www.capterra.es/directory/32315/customer-support/software) - [Software de atención al cliente](https://www.capterra.es/directory/22/customer-service/software) - [Software de chatbot](https://www.capterra.es/directory/32448/chatbot/software) ## Alternativas 1. [Social Intents](https://www.capterra.es/software/211547/social-intents) — 4.7/5 (10 reviews) 2. [LiveAgent](https://www.capterra.es/software/102188/liveagent) — 4.7/5 (1757 reviews) 3. [Birdeye](https://www.capterra.es/software/152997/birdeye) — 4.7/5 (703 reviews) 4. [ChatBot](https://www.capterra.es/software/166420/chatbot) — 4.6/5 (66 reviews) 5. [Freshchat](https://www.capterra.es/software/158117/freshchat) — 4.1/5 (115 reviews) ## Opiniones ### "Great tool, with a small lack of features" — 5.0/5 > **Michel** | *4 de diciembre de 2018* | Internet | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing. > > **Desventajas**: HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface. ----- ### "Happy as a FOX" — 4.0/5 > **Usuario verificado** | *6 de abril de 2026* | Arte y artesanía | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: its user-friendly interface, robust integration capabilities, and cost-effective, unlimited agent pricing > > **Desventajas**: there is limited reporting capabilities compared to rivals and occasional bugs in the Android mobile app > > We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money." ----- ### "Fatal issue on Android and they couldn't fix it in 30 days.-" — 1.0/5 > **Karri** | *9 de noviembre de 2018* | Comercio minorista | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Well, it's fairly easy to use and fairly affordable compared to competition. > > **Desventajas**: They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem? Not good. ----- ### "Brilliant to have unlimited agents" — 4.0/5 > **Nicola** | *22 de julio de 2020* | Cuidado de la salud mental | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Having unlimited agents is such a relief. We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move\! The system is a much sleeker version than we had before, with some cleaver features that have really helped improve our service. > > **Desventajas**: The analytics aren's as comprehensive as the platform we are using before, but they do show the basic info of how many chats we have on certain days. > > HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us\! ----- ### "Helped Konnekt sell more seniors video phones in the first 2 weeks" — 5.0/5 > **John** | *25 de junio de 2019* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Great support. Automatic translation. Works with CRM, WordPress, Google Analytics, MailChimp, etc etc. Android app available. When I'm busy, I can either show no chat available, or have an offline email-only "mode". > > **Desventajas**: I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily. > > HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide). It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area). It also helps with customers whose first language is not English. It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.es/software/122234/happyfox-chat?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/122234/happyfox-chat) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Datos estructurados