--- description: ¿Qué piensan los usuarios de Rezdy? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Rezdy. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rezdy - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de reservas](/directory/20032/reservations/software) > [Rezdy](/software/122690/rezdy) # Rezdy Canonical: https://www.capterra.es/software/122690/rezdy Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.es/software/122690/rezdy?page=2) > Rezdy permite a sus clientes ofrecer reservas online, administrar recursos y conectarse con algunas de las empresas de viajes más grandes del mundo. > > Veredicto: 237 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Rezdy? Rezdy ha sido diseñado para proveedores de tours, actividades y atracciones, así como para empresas de cruceros, autobuses de enlace, vuelos chárter y alquiler de vehículos. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.5/5** | 237 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Rezdy - **Ubicación**: Surry Hills, Australia - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: 49,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Anguila, Antigua y Barbuda, Armenia, Aruba, Australia, Austria, Azerbaiyán, Barbados, Bermudas, Bielorrusia, Bosnia y Herzegovina, Brasil, Brunéi, Bután, Camboya, Canadá, China, Ciudad del Vaticano, Costa Rica, Croacia y 87 más ## Funcionalidades - Asistencia al cliente - Base de datos de clientes - CRM - Creación de informes y estadísticas - Creación de informes/análisis - Creación de itinerarios - Creación de paquetes - Gestión de calendarios - Gestión de clientes - Gestión de contratos o licencias - Gestión de facturas - Gestión de precios - Gestión de proveedores - Gestión de recursos - Gestión de reservas - Gestión de reservas - Gestión de tasas - Integración contable - Integración de GDS y OTA - Notas de reserva - Pagos electrónicos - Panel de comunicaciones - Procesamiento de pagos - Programación - Reserva en línea - Reservas de grupo - Sistema central de reservas ## Integraciones (en total: 16) - Apple Pay - Bookeasy - Fotaflo - Google Calendar - Google Pay - Google Sheets - Mailchimp - PayPal - Smartwaiver - Stripe - Wherewolf - WordPress - Xero - Zapier - authorize.net … y 1 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Sistemas de reservas](https://www.capterra.es/directory/20032/reservations/software) ## Categorías relacionadas - [Sistemas de reservas](https://www.capterra.es/directory/20032/reservations/software) - [Software para operadores turísticos](https://www.capterra.es/directory/20033/tour-operator/software) - [Software para agencias de viajes](https://www.capterra.es/directory/20034/travel-agency/software) - [Software de alquiler](https://www.capterra.es/directory/30116/rental/software) - [Software de viajes](https://www.capterra.es/directory/31057/travel-management/software) ## Alternativas 1. [Ezus](https://www.capterra.es/software/190113/esus) — 4.7/5 (61 reviews) 2. [FareHarbor](https://www.capterra.es/software/135106/fareharbor) — 4.7/5 (1127 reviews) 3. [WeTravel](https://www.capterra.es/software/163474/wetravel) — 4.8/5 (524 reviews) 4. [Bókun](https://www.capterra.es/software/178518/bokun) — 4.7/5 (456 reviews) 5. [Peek Pro](https://www.capterra.es/software/142459/peek-pro-tour-operator-software) — 4.7/5 (795 reviews) ## Opiniones ### "Bad experience" — 3.0/5 > **pedro** | *25 de octubre de 2024* | Ocio, viajes y turismo | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: API connection to many OTAs, many possibilities in terms of connection with different products and services > > **Desventajas**: Abusively expensive. No intuitive interface, mediocre customer service. > > In general, and after 2 months using Rexdy, I am not happy at all. It is a difficult platform to use and the customer service leaves much to be desired. When I unsubscribed and told the reason (I expressly said I was switching to BOKUN), I was told that BOKUN was more expensive and had hidden costs, which is a LIE. ----- ### "Very Good Software bad support" — 5.0/5 > **LEO** | *22 de octubre de 2018* | Entretenimiento | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It is a very complete solution for tours and activities. Once you understand how it works, it is a very good way to prepare your company for growth. > > **Desventajas**: We warned Rezdy many times about a problem when Brazil should get into Daylight Saving Time. The Brazilian government stated that in 2019 the DST would be postponed in 2 weeks. Sessions had wrong times and iit would not be available in Expedia for the same reason. The support team used to be very attentive to our demands, but there has been a sudden change in behavior lately. We are a big company with more than 1,000 bookings/month, and Rezdy's lack of support is compromising the entire company. Activities and transfer are booked at a certain time, but the document sent to the passengers states a different time and sometimes a different day\! Clients are feeling suspicious about this change in times and dates, even if we explain that it is a system's problem. Pick up times in tours have been changed automatically and clients are getting impatient about that. We have been trying to receive and urgent answer from the support team, even calling them, but no answer. This is completely awkward, considering their previous behavior (answering promptly). Some of our suggestions are to create sessions 1 year long (not 6 months), create a way to make multiple language versions of the same product (not having to clone many times) and create subdivisions for the product description (ITINERARY, INCLUSIONS, EXCLUSIONS, KNOW BEFORE YOU BOOK ETC.) > > Overall: we have a serious situation going on, and it seems they couldn't care less. It is jeopardizing the entire company. We had to build a task force on a Sunday to try to organize things manually to minimize all the problems caused by the system. ----- ### "A very good softwork, but It needs some improvments." — 5.0/5 > **Usuario verificado** | *19 de enero de 2024* | Organización de eventos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Payments Reminders Online booking Reports > > **Desventajas**: Some times I need to speak with a person online and share my screen to solve a problem. This is not possible, and on some occasions, it will save me a lot of time. > > It's an overall very good soft work, with very strong payment, remainder, and many more features. But it will be very nice to have an account manager in which I could inform in case of a problem. ----- ### "Rezdy was NOT was I was hoping it would be." — 1.0/5 > **Shawn** | *4 de abril de 2026* | Ocio, viajes y turismo | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: They built me a beautiful website. It works well, and its perfectly flexible and works well for my business. > > **Desventajas**: The way rezdy is built. Some of it feels like it's in windows 95. It's very complex and I found it not user friendly at all. > > After switching to Rezdy and using it for several months, I can confidently say it has not worked for my business. Despite a sales representative assuring me it would be a great fit, the reality of day-to-day use told a very different story — one that involved countless conversations with online support staff and multiple personal calls with various employees trying to help me make it work. My business is exclusively private tours, and flexibility is at the core of what we offer. Almost immediately after setup, I discovered through conversations with Rezdy staff that the add-on functionality didn't work the way I had been sold on. My business uses per-person tiered pricing, and I needed my add-ons to follow the same structure — that's not how Rezdy handles it. As a one-man operation, I need my booking system to be set-it-and-leave-it. Instead, I found myself getting multiple bookings per day — something I had specifically said I didn't want from the very beginning. It turned out the system had been set up incorrectly from the start, which I only discovered after the problem had already affected my business. More recently, when I added a new product and went to connect it to OTAs, I was told that Rezdy and Viator together do not support a minimum party size of two — it has to be one. I have tours that genuinely don't make sense for a single person, and having no way to enforce a two-person minimum when connecting to OTAs is, in my opinion, a significant oversight. To be clear, this is not a reflection on the people at Rezdy — the staff were kind, patient, and genuinely tried to help. They also built me a beautiful website. Rezdy is a versatile platform with a lot of capability. It just wasn't built for the way my business operates. The constant need to log on, troubleshoot, and optimize became a real burden, and ultimately the software couldn't deliver what I was promised at the start. ----- ### "The Worst 3 Months of My Business Life" — 1.0/5 > **P Mathew** | *19 de julio de 2025* | Ocio, viajes y turismo | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The sales team was quick to respond and very polished in their pitch. You get to speak with someone directly, which gives a good first impression, though it turned out to be just that, an impression. > > **Desventajas**: The support is terrible no phone line, no live chat, just slow, careless email responses with no sense of urgency or ownership. The platform is buggy and unreliable, often making changes or updates on its own. One serious glitch resulted in a major booking mishap, costing me a one-star review. The lack of accountability and support is beyond frustrating. > > I signed up in April and left within three months. It was a stressful and disappointing experience. I’ve since switched to Bokun and am much happier. ----- Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.es/software/122690/rezdy?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/122690/rezdy) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados