17 años ayudando a las empresas
a elegir el mejor software
¿Qué es Capsule?
Capsule es una solución de gestión de relaciones con los clientes simple e inteligente que utilizan miles de empresas en todo el mundo para desarrollar relaciones más sólidas con sus clientes, hacer más ventas y ahorrar tiempo. Incluye pronósticos de ventas y una vista del proceso de venta para mantener al equipo enfocado en generar negocios. Se integra con más de 1000 herramientas, como G Suite de Google para el correo electrónico y Zapier la para automatización de marketing. Las cuentas pagas comienzan a partir de 12 dólares al mes.
¿Quién usa Capsule?
Propietarios de pequeñas empresas que desean organizar mejor sus actividades comerciales y con clientes. Jefes y vicepresidentes de Ventas/Marketing de pequeñas y medianas empresas que buscan una solución de ventas.
¿Dónde se puede implementar Capsule?
Sobre el proveedor
- Zestia
- Ubicado en Manchester, RU
- Fundada en 2009
Asistencia de Capsule
- Chat
Idiomas
español, francés, inglés, portugués, portugués de Brasil
Precios de Capsule
Precio inicial:
- Sí, ofrece una prueba gratuita
- Sí, ofrece una versión gratuita
Capsule dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de Capsule está disponible a partir de 21,00 US$/mes.
Planes de precios consigue una prueba gratuitaSobre el proveedor
- Zestia
- Ubicado en Manchester, RU
- Fundada en 2009
Asistencia de Capsule
- Chat
Idiomas
español, francés, inglés, portugués, portugués de Brasil
Imágenes y vídeos de Capsule
Funciones de Capsule
Alternativas a Capsule
Opiniones de Capsule
Optimizado
Comentarios: Buena gestion en general optimizado y efectivo en su uso
Puntos a favor:
Su gestion de clientes y base de datos funciona bien ayuda en el trabajo
Puntos en contra:
Algunas opciones son algo complejas pero se resuelve
Respuesta de Zestia
hace 2 años
Hi Manuel, Thanks for writing a review about Capsule. We're pleased to hear that the customer management database side of Capsule is working well for you. If you're finding anything challenging then our support team are always at hand to help you out at support@capsulecrm.com. We're pleased to hear you're finding Capsule effective.
Best CRM I've ever used
Comentarios: Peace of mind for my business
Puntos a favor:
Visual presentation of the data, ease of access, monthly subscription, data capture, project tracking, email link capability, mobile access.
Puntos en contra:
The CRM had no functions that I disliked
Alternativas consideradas previamente: Act!, Salesforce Sales Cloud y SugarCRM
Razones para cambiar a Capsule: All other products were too complex with difficult to set up daily interactions
Respuesta de Zestia
hace 4 años
Hi Peter, Chloe here from Capsule. Thanks for taking the time out to write a review about Capsule - we're really glad it's helping your business!
A simple CRM that allowed us to hit the ground running
Comentarios: Overall I have been pleasantly surprised. I at first thought the system would be too underpowered for what we needed, but it has actually delivered on what we have needed and the simplicity of changing things has allowed us to easily experiment with our processes until we have things right. It has suited our small team very well - and I look forward to seeing how well it scales with us.
Puntos a favor:
I like the simplicity of the system. It was very quick and easy both to setup (and make changes to) and then to use the system. It has been very easy to train new employees on. The system has some good power around workflows - which have helped us lock down our processes and helped new staff to follow them. It has a good integration with Xero which has saved us a lot of time and has just released an integration into a mail campaign tool (Transpond) which looks to be a nice added bonus.
Puntos en contra:
The system doesn't have a document generation tool (so you need to generate invoices and quotes in a separate system). It also is comparatively underpowered in the reports you can generate (even when you upgrade to the higher tiers that have additional reporting functionality). You can export full data sets to CSV - so we have built what we needed in Excel, but it would be nice to have it saved as reports and visualisations in the system. There also isn't the flexibility around notifications that I am previously used to (and so we have had to adjust the workflows a little).
Alternativas consideradas previamente: Salesforce Starter
Razones para cambiar a Capsule: The initial price point was cheaper for Capsule (about half the price of Salesforce) - and I and other key staff members of the team had experience of setting up Salesforce and found that there was just a lot more to do before you could start using the system (and another step change of work before you could start using it again).
Respuesta de Zestia
hace 2 años
Hi Robert, Chloe from Capsule here. Thanks for taking the time to write a detailed review - it really helps our team when we receive first-hand feedback. We're so happy to hear that Capsule is helping your business and saving you time in a variety of ways. We've also taken onboard your feedback regarding document generation, reports and notifications. If anything should change on any of those fronts - you'll be the first to know. Regardless, we're very happy that you've been surprised by Capsule and look forward to helping your business scale in the future.
Could be great but it has a fatal flaw.
Comentarios: I am hoping that they will fix the above deficiency quickly or we have to change to a different app.
Puntos a favor:
Simplicity. Price. It appeared to be the right product for the right price.
Puntos en contra:
They don’t understand the mission critical relationship between logging an activity and a related task generation. It has to be done entirely manually with no auto reminders or follow-ups. It seemed like such a basic requirement that I didn’t even check for it. My bad.
Capsule Is a Consistent CRM Solution
Puntos a favor:
Capsule has been the best CRM solution for us. Capsule has been so consistent.
Puntos en contra:
I like how efficient Capsule has been. Capsule is incredible.
