¿Quién utiliza este software?

Pequeñas y medianas empresas con tamaños de flota de vehículos de más de 4 vehículos. Empresas de climatización, paisajismo, electricistas, transporte, control de plagas, etc.

Valoración media

451 opiniones
  • En general 3.5 / 5
  • Facilidad de uso 3.5 / 5
  • Atención al cliente 3 / 5
  • Funcionalidades 3.5 / 5
  • Relación calidad-precio 3 / 5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis No
  • Implementación En la nube, SaaS, web
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • Verizon Connect
  • https://www.verizonconnect.com
  • Fundada en 2003

Sobre Verizon Connect Reveal

Verizon Connect comprende los desafíos a los que se enfrentan las empresas de transporte: desde cumplir con los mandatos del sector hasta mantener bajos los costos, mejorar la navegación y conducir de manera segura. Gracias a la supervisión permanente, puedes administrar eficazmente el comportamiento inseguro, el uso no autorizado o las desviaciones del procedimiento estándar. El software de gestión de flotas de Verizon Connects puede ayudarte a descubrir costos ocultos y al mismo tiempo revelar el potencial para una mayor eficiencia, a través de un mejor despacho y enrutamiento.

Funciones de Verizon Connect Reveal

  • Búsqueda de datos
  • Horario de empleados
  • Para conductores
  • Para pilotos
  • Permisos de acceso de usuarios
  • Registros de auditoría
  • Seguimiento de activos
  • Seguimiento de infracciones
  • Enrutamiento
  • Facturación
  • Facturación de contuctores
  • Gestión de conductores
  • Gestión de expediciones
  • Gestión de vehículos
  • Gestión del mantenimiento
  • Optimización de cargas
  • Presupuestos y estimaciones
  • Programación
  • Registro de desplazamientos
  • Seguimiento del kilometraje
  • Búsqueda por número de bastidor (VIN)
  • Creación de informes de incidentes
  • Enrutamiento
  • Gestión de carburante
  • Gestión de empleados
  • Gestión de expediciones
  • Gestión de inspecciones
  • Gestión de inventarios
  • Gestión de neumáticos
  • Gestión de pedidos de trabajo
  • Gestión del mantenimiento
  • Parque móvil
  • Seguimiento GPS
  • Seguimiento del kilometraje
  • CRM
  • Cross docking
  • Códigos de barras/RFID
  • Gestión 3PL
  • Gestión de envíos
  • Gestión de flota
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de proveedores
  • Gestión de transporte
  • Gestión de inventarios de piezas
  • Gestión de neumáticos
  • Gestión de pedidos de trabajo
  • Historial de mantenimiento
  • Información sobre vehículos
  • Programación del mantenimiento
  • Seguimiento de costes
  • Seguimiento de garantías
  • Seguimiento de reparaciones
  • Seguimiento del carburante
  • Alertas y notificaciones
  • Creación de informes históricos
  • Enrutamiento
  • Gestión de conductores
  • Gestión del territorio
  • Seguimiento de activos
  • Seguimiento de estado
  • Seguimiento de personas
  • Seguimiento de vehículos
  • Seguimiento en tiempo real
  • Seguimiento móvil
  • Conciliación de tarjetas de carburante
  • Creación de informes IFTA
  • Facturación
  • Gestión de coste de carburantes
  • Gestión de personal
  • Interfaz de terceros
  • Precios del sector
  • Supervisión de variables
  • Tarjetas de carburantes
  • Compras
  • Código de barras y RFID
  • Gestión de almacén
  • Gestión de envíos
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de la importación/exportación
  • Gestión de pedidos
  • Previsión de ventas

Las opiniones más útiles de Verizon Connect Reveal

We Cried out for Help a Long Time

Publicado el 24/6/2019
Shawn G.
Fleet Administration Manager
Papel y productos forestales, 1001-5000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
3/5
En general
1 / 5
Facilidad de uso
1 / 5
Características y funcionalidades
2 / 5
Asistencia técnica
1 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Since we switched to ELD, absolute kaaos and mayhem. Sold us a product that wouldn't work with 2019 Kenworth. Our tablets were outdated, salesman never checked. We had to purchase $$$ tablets. The HOS violations report didn't work for 8 months. Vehicles we asked to be removed stayed in since 2016 (3 years). Could not provide a cable for a 2019 Kenworth for over 6 months. We were literally forced to go to a competitor. Our account rep was absolutely horrible. The fellow we got at the end was nice, but it was too late by then.

Puntos a favor: We liked Fleetmatics. We liked that power units and trailers could go on one page. We liked the reports the program offered. The Irish were friendly, and easy to work with. They were always knowledgeable, and helpful.

Contras: The tablets lost connection with the truck in no cell service areas. Verizon never announced updates. When updates occurred, they would interfere (take presidence) over the logbook in use, blocking drivers from logging in/out from breaks, and creating excessive unassigned miles. The gps would say 195 miles when we travelled 12 miles, not accurate. A vehicle we did not own showed up in our fleet. Vin numbers and vehicle data came up missing. Very unpredictable and inaccurate data. Portions of the program were inop for long periods of time. Notifications for events occurring in the future, how does that happen? Techs support not all on the same page as far as procedure when we called in. Some fixed things, others said there was no fix. Clearly not all trained, and the gap is huge. Some were argumentative.

Verizon Connect Autorenewal sham

Publicado el 4/1/2019
Robin M.
CEO/Director
Servicios para el consumidor, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
3/5
En general
3 / 5
Facilidad de uso
3 / 5
Características y funcionalidades
1 / 5
Asistencia técnica
1 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Awful.

Puntos a favor: I'm too disturbed by the customer service to comment positively about the software

Contras: We had been with Fleetmatics/Verizon Connect for 12 years. We rec'd little support though a couple of years back, a sales rep called to have us sign a new contract with an annual autorenewal. This November we were researching Fleet tracking options and called F/VC to find out when our contract was up. We were told at the end of January so mid-December, we reached out to them to tell them that we weren't going to renew (we found another provider with more services and lower prices) and asked what we needed to do. The man who introduced himself as our "Customer Success Partner" told me that our contract requires 60 days notification so we were stuck through Jan 2020. I explained that we hadn't been informed that when we called. He sent me a copy of the contract and told me "too bad" that my company should understand who it is doing business with. He said in no uncertain terms we were locked in through Jan 2020. I asked to speak to his manager but was told she was out of the office but well aware so if I called her the next day, I wouldn't have any better success. I did a search on New York State law and learned that a contract w/ autorenewal needing notice of more than 30 days requires the vendor to notify the signee of their renewal timing by certified mail (or in person) betwn 15-30 days of the deadline or it's not enforceable. Within 24 hours I received confirmation that the contract will terminated this January and not the following!

Incompetent Customer Service

Publicado el 19/7/2019
Ashley W.
Executive Assistant
Comercio mayorista, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
3/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
2 / 5
Asistencia técnica
3 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: If you can find another company that has good coverage, choose them. I never had these kinds of issues before Verizon took over.

Puntos a favor: The software is user friendly and once you have the hang of it, it's easy to navigate the site as well as manage different locations and their vehicles as well. The reporting comes in handy as well.

Contras: The customer service is terrible. Ever since Verizon Connect took over Fleetmatics, it's all gone down hill drastically. While everyone I have talked with is very polite, they never seem to be able to discern between two different cases, can never send out the necessary parts as requested, even after they have said it will all be taken care of and they will ship out in no time. Just today, I called about a specific case number and wanted to make sure the parts needed for an install had shipped and would make it for our appointment on Monday, as we had not received them. The woman I spoke with could not find anything regarding the parts having shipped or not. She then said she found where they had arrived but that was for an entirely different case number. This was a situation where I already had to reschedule the install due to not having parts shipped as they said they would. So here we are, third time around and hopefully third times the charm. Unfortunately, this is the same story on each separate occasion when we need installs completed. I fully intend on trying to reach someone at a higher level to find out the reason behind this level of incompetency.

Contract renewal

Publicado el 20/8/2019
Carlos F.
owner
Arquitectura y planificación, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: SoftwareAdvice
3/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
1 / 5
Asistencia técnica
2 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Everything was good till I try to get in contact with my account manager, I was placed on a phone call with a rep, because I was offered a better price on another company so I called to see if Verizon could have giving me a better price to increase my units. This was not possible because the only do this when the contract it about to expired, I remember that I had a contract, but my calculation it should had expired well it's not the case happen that I have sign up for 3 years renewable automatic 3 MORE YEARS if you don't provide then with a request on writing to be place on file till the end of your contract, but as per the rep I could buy my full contract, Well my advice to you is BE careful with this contract because it do not make sense to have a contract after you had comply with the first 3 YEARS 36 MONTH!

Puntos a favor: Software is good it do a good job but read your contract.

Contras: It refresh over 90 seconds most of the time.

Truck Tracking made easy

Publicado el 7/6/2019
Norma S.
Fleet Manager
Petróleo y energía, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
4 / 5
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Like i said before very useful tool to help keep your workers from driving to fast or reckless.

Puntos a favor: its easy to use to locate a truck. I really like the feature where i can get directions to a truck it is such a useful tool.

Contras: i don't like that its so hard for me to pull a report from the data. I just want to be able to pull a spread sheet that will have the information in one place for each truck. like for it to read simple not have to look everywhere for it
For Example
DATE:, Trk #,Engine on:,Stop Time:,Idle Time:,Travel Time:,Distance(mile),Start/End Time,VIOLATIONS
6/1/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING
6/2/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING
6/3/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING
6/4/19- 001 H M H M H M H M 101.1 H M 2 SPEEDING
Because right now i have to read the whole report look minute by minute to get to the end of the report for that information. I think this way would be way easier for me to get & pull the data i need. Plus i have to go through the replay to see if there were any speeding or braking violations with what the speed is with how fast the where going. Looking forward to maybe seeing this happen.

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