MyRec.com

MyRec.com

Por MyRec.com

¿Quién usa MyRec.com?

Solución de gestión de ocio para pequeñas y medianas empresas que ayuda a brindar una mejor atención al cliente con reducción de costes operativos, información del programa en tiempo real y más.

¿Qué es MyRec.com?

MyRec.com es un software web integral que simplifica la gestión del ocio. Incluye gestión de programas, reserva de instalaciones, punto de venta, miembros, registro online, creación de informes sólidos y un personal de asistencia de primer nivel compuesto por profesionales de parques y ocio.

Información sobre MyRec.com

MyRec.com

http://www.myrec.com

Fundada en 2003

Resumen de precios de MyRec.com

MyRec.com está disponible a partir de 2995,00 US$. MyRec.com no está disponible en versión gratuita y no ofrece prueba gratis. Consulta más información sobre precios de MyRec.com a continuación.

Precio inicial

2995,00 US$

Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En directo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

En línea

Funciones de MyRec.com

Software de registro
Encuestas y comentarios
Formularios personalizables
Gestión de calendarios
Gestión de contactos
Gestión de marketing
Gestión de tarjetas de identificación
Inscripción de clases
Inscripción de eventos
Inscripción de grupos
Inscripción en línea
Inscripción in situ
Procesamiento de pagos
Procesamiento de reembolsos
Registro de llegada por cuenta propia
Seguimiento de asistentes
Cuidado de niños
Facturación
Gestión de alquileres
Gestión de contratos
Gestión de empleados
Gestión de eventos
Gestión de inscripción
Gestión de instalaciones
Gestión de ligas y equipos
Gestión de membresías
Registro de llegada y de salida

Opiniones de MyRec.com

Mostrando 5 de 64 opiniones

En general
4.6/5
Facilidad de uso
4.5/5
Atención al cliente
5/5
Funcionalidades
4.5/5
Relación calidad-precio
4.7/5
Andrew S.
Recreation Director
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 25/10/2017

"MyRec has been a wonderful program for our department!"

Comentarios: Ease of use for myself and the public, lots of customization options, digital sign in and sign out creates a permanant record that can be accessed by all my instructors.

Puntos a favor: The software allows for quick and easy creation of simple activities, while still allowing you to really customize activities when it is required. Our old software got so many complaints from our users. With MyRec, the most common thing that I get is that someone forgot a password. We surveyed our customers from our summer program, and on a scale of 1-5 (with 1 being the worst) MyRec got all 3-5 and not a single 1 or 2. I highly recommend the software to other departments. Customer service is top notch and has been able to answer all my questions, even if they are complicated and abstract.

Contras: While there are a lot of options to apply discounts to programs or people, there have been a few times where they way I wanted to apply a discount didn't work (ie, a discount for signing up for multiple days of a program). There have been work arounds and customer service has always been great with helping me.

Respuesta de proveedores

por MyRec.com el 1/11/2017

Thanks for the great comments Andrew!

  • Fuente de la reseña 
  • Publicado el 25/10/2017
Jessica D.
Recreation Leader
Servicios e instalaciones recreativas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 11/12/2019

"We love MyRec"

Comentarios: MyRec.com has literally made our jobs easier and safer. We originally started using this to implement a security and safety measure at our outdoor pools in the summer which serves over 16,000 patrons in a six week period. We are able to take a photo of the patrons and allow or disallow them into our facilities. This feature has dramatically reduced crime at our pools and has made these aquatics facilities safer and more family friendly.
We have also used the system to register for all of our programs which has made our lives much easier. Online registration is so much easier than paper and pencil. Also, having the ability to take attendance and digitally sign in and out our participants is wonderful.
The entire staff at MyRec is friendly and attentive to our needs. The are also upgrading their product on a daily basis which is fantastic because they are presenting us with options that we didn't even know we needed but will use daily.

Puntos a favor: We love the ease of use of this software. Most things can be figured out on your own and if not its a quick phone call and they are there to answer your questions right away. We also love all of the options of reports that can be run for facilities, finance, and activities.

Contras: There is not much that we don't like about the software.

Respuesta de proveedores

por MyRec.com el 12/12/2019

Thank you, thank you- you have been a pleasure to work with!

  • Fuente de la reseña 
  • Publicado el 11/12/2019
Deborah C.
Program Coordinator/Swim Club Manager
Administración gubernamental, 201-500 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 19/3/2020

"My Rec is Our Rec!"

Comentarios: The largest benefit we have seen most recently is in our efforts to go "Paperless" in our registrations. Some programs require custom waivers, etc. and now we can design them right through myrec! The ability to add member and participant photos and enable scan card check ins is also something we are just beginning to use!

Puntos a favor: The softwareis easy to use and very adaptable. Northampton Township was one of the first to use MyRec. Many other Parks & Rec Departments who, upon referral from our Director, have switched. It works for large and small organizations. As times change and our needs are increased, they are able to adjust the programs to accommodate our requests.

Contras: There is so much there, often we find out the hard way that we have capabilities to accomplish desired tasks without even knowing it! It isn't until we ask for something that we find that it has been there for some time.

Respuesta de proveedores

por MyRec.com el 23/3/2020

Thank you for your awesome review! So glad you are finding new things to use. Please reach out if you ever need assistance.

  • Fuente de la reseña 
  • Publicado el 19/3/2020
Erika D.
Deputy Director
Servicios e instalaciones recreativas, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 23/12/2019

"Great software to support recreation programming"

Comentarios: We originally purchased MyRec as a way to input registration payments and create attendance lists, essentially to streamline our internal processes. In the last 8 years, our use of the system has gone well beyond that. As our programs have grown, this system has allowed us to grow our marketing and communications and consider the best way to offer registrations to customers in a world that is mostly digital.

Puntos a favor: What I like best about MyRec is how customizable the features are. The recreation industry is so diverse, not just in the type of programs offered but in the way each department administers them. In our experience using MyRec, we have found ways to adapt the system to accommodate all of our programming and reporting needs. If a particular function does not exist, the programmers at MyRec have been responsive in developing solutions. The programmers all have a good sense of the software needs for this industry and are easy to work with, whether it is helping us to identify a solution ourselves or a resolve an issue for us.

Contras: For all the years we have been utilizing MyRec and the changes that have been made to make it more mobile-friendly, we still receive a fair amount of feedback from the public site that our customers find it difficult to use. A large part of this has to do with memberships, as several of our programs require a membership to exist in the account in order to register. All memberships in our department are entered by the office and not available for public purchase; however the message to purchase a membership on the public side seems to exist as a system default, even if this option is actually not available. Memberships are also challenging for our staff to create if they don't have much experience with this side of the software - it might be more simple if you could create the types and lengths of memberships while you are creating the membership itself. Going back to the public side of the system, it would be nice to be able to customize the navigation tools so they better relate to what we are using them for. Our department often uses news pages as a place for info on large programs and the word "news" does not lend itself as the first place for customers to look. Lastly, it would be great if a "reply to" feature could be added to email blasts. Our staff always include their email in the message for responses but if the customer hits "reply" instead, it goes to the system administrator instead.

Respuesta de proveedores

por MyRec.com el 30/12/2019

Thanks for the review- glad the software is doing what you need and more. As far as the messaging for memberships, and labeling of the public side navigation- there have been updates to allow for the changes you stated. Please call into client services and we can go over them with you.

  • Fuente de la reseña 
  • Publicado el 23/12/2019
Laura S.
Recreation Coordinator
Servicios e instalaciones recreativas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    3/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    6/10
  • Fuente de la reseña 
  • Publicado el 11/12/2019

"Allowed us to transition from paper to online!"

Puntos a favor: We really enjoy running programs through MyRec. It has allowed us to switch from paper to online registrations. The financial reports have been super helpful as well as giving us an easy option to use credit cards. Automated receipts sent to the customers emails have been really convenient too.

Contras: The user side visual appearance tends to add confusion for our customers. They have a hard time finding certain items and we find ourselves walking them through the site a lot. If this was cleaned up a bit and more visually appealing it would be great.

Respuesta de proveedores

por MyRec.com el 22/1/2020

Would love to chat about the public facing side- specifically what they are finding difficulty with? Give a call into client services and we will gladly provide any assistance if needed!

  • Fuente de la reseña 
  • Publicado el 11/12/2019