¿Quién utiliza este software?

Local Government Parks and Recreation Departments

Valoración media

30 opiniones
  • En general 4.5 / 5
  • Facilidad de uso 4.5 / 5
  • Atención al cliente 5 / 5
  • Funcionalidades 4.5 / 5
  • Relación calidad-precio 4.5 / 5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis Sí, consigue una prueba gratuita
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • CivicPlus
  • http://www.rec1.com
  • Fundada en 2007

Sobre CivicRec

CivicRec is an industry leader in local government parks and recreation management software. A user interface easy to use for both your staff and your constituents. Robust tools for managing activities, facilities, and point-of-sale transactions with integrated functionality to manage memberships, instructors, sports leagues, and ticketing. CivicRec is the complete solution to run an efficient organization and increase revenue.

Funciones de CivicRec

  • Cuidado de niños
  • Facturación
  • Gestión de alquileres
  • Gestión de contratos
  • Gestión de empleados
  • Gestión de eventos
  • Gestión de inscripción
  • Gestión de instalaciones
  • Gestión de ligas y equipos
  • Gestión de membresías
  • Registro de llegada y de salida

Productos sugeridos

Las opiniones más útiles de CivicRec

Customer Support is top of the line and software is constantly improving.

Publicado el 13/7/2017
Shelly H.
Office Asssitant II
Servicios e instalaciones recreativas, 501-1000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
4/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
4 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: It has improved the quality of customer services by: making scheduling of reservations quicker and easier, allows for online customer rentals and availabilities, decreasing double bookings, increasing sales totals, improving tracking of rentals and allows for ease of tracking reservation and accounts receivable by the reporting features.

Puntos a favor: The software is customizable to support whatever needs arise. This program has improved our customer sales and customer satisfaction by allowing customers to access our calendar online and schedule and pay for reservations themselves. The reports menu is fantastic! Manage bookings, accounts receivable, refunds, and make custom reports to fit whatever your need. . The options for reporting are endless. The customer services reps are ALL amazing. friendly, well-trained and always willing to go above and beyond to provide whatever help is needed to get you the answers you need to any questions, how to preform a task, technical problems and even operator errors. (That I am famous for!) Very rarely is there system ever down. I've worked on this system for one year and have only had 2 instances that the system has been completely down, one of which I know was involving a power outage in the area of their main offices. All in all, this program as greatly helped me to perform my job functions to a much higher standard than before we began using it.

Contras: When system updates are rolled out (typically on a monthly basis, there are some glitches that effect the quality of the software for a brief period of time. As they make improvements to some areas, it may cause a small issue in other areas of their software. A simple phone call to notify them of this will usually correct the problem within minutes or at the very least make them aware of it and get their tech department working on a fix for the problem.

Gwesome Software with Continual Development

Publicado el 13/12/2016
Todd S.
Media Relations & Marketing Coordinator
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
4 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We are a city organization in Idaho and we've been working with Rec1 for about a year now and our experience has been excellent. The software had a few small bugs and didn't do 100% of what we wanted when we signed up but that quickly changed. Rec1 worked though every "demand" we had and were very pleasant and knowledgeable with all that their software can do. They never remove features or functionality but are continuing to grow and expand their accounting, user interface, and POS management and to this day accomplishes everything we want in a recreation/POS/facility software. Accounting is also streamlined and easy to use. A cool feature is the customer roadmap where you can submit or vote on ideas for further development. There were even times they developed new parts of the software simply because we asked. For the cost of 1% of our revenue, this service it's absolutely worth every penny! Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email. Having the ability to pick up a phone and immediately talk with an expert would be nice rather than the unknown timeframe of email (although still fairly quick). Overall I'd give this software 4.8/5 stars

Puntos a favor: They never remove features or functionality but are continuing to grow and expand their accounting, user interface, and POS management and to this day accomplishes everything we want in a recreation/POS/facility software. Accounting is also streamlined and easy to use. A cool feature is the customer roadmap where you can submit or vote on ideas for further development. There were even times they developed new parts of the software simply because we asked. For the cost of 1% of our revenue, this service it's absolutely worth every penny!

Contras: Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email. Having the ability to pick up a phone and immediately talk with an expert would be nice rather than the unknown timeframe of email (although still fairly quick).

Respuesta de proveedores

por CivicPlus el 13/12/2016

Thank you, Todd! It's our pleasure to work with you and the City of Rexburg!

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