18 años ayudando a las empresas
a elegir el mejor software
CIS Utility Billing
¿Qué es CIS Utility Billing?
CUSI ofrece sistemas de información al cliente, facturación de servicios públicos, contabilidad y gestión de activos laborales en todo el mundo. CUSI desarrolla, implementa y admite una línea completa de soluciones tecnológicas para administrar los requisitos operativos de los servicios públicos y los gobiernos locales. Actualmente, más de 1100 empresas de gestión de agua, alcantarillado, gas, electricidad y residuos utilizan las aplicaciones de Windows, SQL y .Net de CUSI para satisfacer sus necesidades operativas.
¿Quién usa CIS Utility Billing?
Sector de servicios públicos, empresas de agua, alcantarillado, electricidad y gas.
¿Tienes dudas sobre CIS Utility Billing?
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CIS Utility Billing
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Opiniones de CIS Utility Billing
Excellent Utility Billing Software
Puntos a favor:
The technical support staff is AMAZING! Very knowledgeable and professional. There are so many options and functions with this software. It is very detailed and there are so many different modules to help manage every aspect of the business. It also has very detailed reporting functions.
Puntos en contra:
Sometimes the program takes a little longer to load information, specifically during memory intensive processes such as calculating bills or running detailed reporting with a lot of criteria.
Great Product, Even Better People
Comentarios: We have been able to streamline a lot of archaic processes by utilizing the modern features in the software.
Puntos a favor:
The software is great but the biggest pro are the people. From tech support to managements to our Account Executive. Everyone goes above and beyond to at least get you an answer to your question, problem, or concern.
Puntos en contra:
Updates. We usually like or want the features or enhancements that are released but I don’t want to request an update every other week.
Less than stellar
Puntos a favor:
Product tracks accounts very well and includes a plethora of options for customer information. The software is relatively easy to use and priced well.
Puntos en contra:
Their payment system integration was not compliant with PCI DSS standards at the time we used this product. Big problem!
Respuesta de Continental Utility Solutions
hace 5 años
Hey Steve, I just wanted to let you know we are actually PCI Out-of-Scope. We process payments via a process known as tokenization. All sensitive payment information is routed to our merchant service provider. This allows us to process ultra-secure payments without ever storing any sensitive payment information.
Sowco Water
Comentarios: CUSI has great tech support. I think that’s yalls big positive😄
Puntos a favor:
This software is very easy to use and get the hang of. Tech support is top notch.
Puntos en contra:
Wish I could see the balances at first glance on shutoffs. Other than that, I don’t have many issues.
Love the Team!
Comentarios: Great! The overall experience is great. With every company there are glitches. But the techs try and get ya figured out as quickly as they can
Puntos a favor:
I love the customer service team! It's pretty easy to use, and lots of info for questions.
Puntos en contra:
The bugs that seem to keep popping up, the functions that we thought we had and then find out reports are not there
