SkyPrep

Outstanding LMS

Comentarios: We did not have an LMS at CoolIT when I started. After looking over a number of solutions, we came down to three top contenders. Upon meeting with the team at SkyPrep, weighing the cost vs benefit, and the consistent professionalism of the SkyPrep team, our choice became easy. The SkyPrep team are open to partnering and very helpful when I need some assistance or advice on the best way to complete a task. Both myself and the HR Manager are thrilled with our choice.

Puntos a favor:

SkyPrep has a number of features that has made my job as the one person learning team easier. I love the dashboard that my participants see and how simple/user friendly it is for them. The ease to add courses, materials and create learning paths has been a wonder. The ability to create our own custom email templates, landing page and branding has made the LMS our own rather than appearing to be from a third party. Finally, it's awesome that my learners can access the LMS via their phone, laptop or desktop. It is helping us create a true learning culture here at our companyl.

Puntos en contra:

I would like the reporting to be a bit more robust and friendly. I can get what I need, but I need to do some work for it. The only other thing I would like is when I'm needing to check on a learner's progress and pop into their account, when I go to switch back to my admin account, it doesn't bring me back to the screen I was working on before I logged into the user. Both things are small, and easily worked around.

SkyPrep meets all our needs...and goes BEYOND!

Comentarios: Skyprep is excellent to work with and provide great customer service. We appreciate their efforts to evolve and update their features. If I had to choose another LMS all over again, I would choose SkyPrep again!

Puntos a favor:

The software is quite easy to learn/use and helps our team work more efficiently in delivering, tracking, and reporting on trainings. The help feature provides excellent resources for learning and navigating the system (directions, pictures, and links to other resources). The content developer is excellent for categorizing the courses and is very user friendly. The amount of storage provides the capability to store everything in one location. Administrators can make updates to the LMS without having to submit request to SkyPrep or our company’s IT department. Our IT department is completely circumvented with this platform. The help desk is quick to get back with us when a ticket is submitted, and the support is excellent and consistent with very little wait time. They are continuously improving their services and features, as well as provide quick updates and customizations.

Puntos en contra:

Other than a few extra clicks when navigating to and through trainings, nothing. The program works consistently and the LMS performs every time. If you encounter any unexpected limitation, all you need to do is call SkyPrep and their team will explain possible solutions or work through the limitation to create a new solution.

SkyPrep, the LMS without the Mess

Comentarios: SkyPrep is a great LMS platform, and the team there is amazing to work with. They say they are the “LMS without the Mess”, and this is completely accurate! We have received nothing but positive feedback from our team members using SkyPrep. As an administrator, I can say that I have never received any help requests from any of my team members, which is a sign of how uncomplicated the system is to use.

Puntos a favor:

Very receptive to the user experience and product enhancements. From a user perspective, it has a clean and uncluttered UI and appearance, and for new learners it essentially requires no onboarding, it is that self-intuitive. Their knowledge base is great, and if I get stuck or forget how to do something, the customer reps are simply fantastic and always there to help and guide you.

Puntos en contra:

Initially, when we started out, there were some features that were not available that were important to us. We submitted these new feature requests, and in a short matter of time, they implemented these features. We are not a large customer/user, yet we had some unique requirements, so it was appreciated that they gave the same priority to us as other larger customers. What was a con is now a pro.

SkyPrep

Puntos a favor:

SkyPrep is an easy to use platform. The Customer success leader, [SENSITIVE CONTENT HIDDEN], is excellent. He is very helpful. The features that make it easy to use are the course upload and adding groups. Learning paths are easy to set up as well.

Puntos en contra:

The reporting functions could be improved upon. Having an integrated system with an HRIS would be helpful, especially as my organization grows. I have used LMS systems in the past that are leaders in the industry. SkyPrep still has a ways to go with all of the functionality of the more well established systems, but the price and customer service is a plus.

Great LMS - Easy to use, flexible and great customer support

Comentarios: We have been using SkyPrep to provide professional development to the community colleges of Texas for over 8 years now. We had a need for a more modern course authoring tool that had the ability to split courses into modular format and present the many different forms of media needed for a comprehensive course. SkyPrep was perfect fit for this. We have been able to build a robust library of courses that have all been created within SkyPrep, that all integrate seamlessly into our website. With their recent learning UI redesign, it is a significant improvement and easier to follow content.

Puntos a favor:

Their course authoring tools are very extensive and with SCORM support for third party courses all areas are covered. Throughout the years of using SkyPrep, they have worked with us helping shape their system to meet the needs of our users. From having a direct account manager to having chat support for more immediate help, they have an amazing customer support system. Their API created the ability to seamlessly integrate into our existing website to make providing our courses even easier.

Puntos en contra:

The reporting features don't cover all data points that we could utilize and with a lot of users reports can sometimes take longer than desired.