TUNE

Sobre TUNE

Comentarios: Ha sido una experiencia muy grata, ya que puedo diseñar dashboards y tener mejor visibilidad de la data generada, lo que se traduce en una mejor orientación hacia la toma de decisiones en la empresa.

Puntos a favor:

Lo que más me gusta de TUNE es la capacidad que me brinda de gestionar las campañas publicitarias de mis clientes y socios.

Puntos en contra:

Por el momento no tengo quejas de dicho software, muy por el contrario, he quedado encantado.

TUNE review by an advetiser

Puntos a favor:

The product has helped us to run our partnership program at scale globally; as an advertiser we only needed one tracking portal to run our global campaigns even for different brands we own, and TUNE's tracking solution was the key for us to run these successfully with our direct partners.

Puntos en contra:

TUNE is a great product for both publishers and networks; but there could be some improvements for advertisers; such as, more management on publisher accounts, conversion rejection API for publishers...

A simple and efficient solution to manage campaigns and affiliates

Comentarios: With Tune we have developed our business and created our own affiliation.
Tune is a well known solution and all affiliates trust it and they manage it very well. We don't have to form them to set up and get live our campaigns.

Puntos a favor:

Tune is easy and intuitive to use not only for set up new campaigns, new creatives by admistrators in a few clicks, but also for affiliates that can be autonomous in consulting stats real time, including what is going wrong in their traffic (suspicious clicks and flagged reason). Tune's strenghts : - integration via API on multiple softwares (Unsubcentral and so on) - continuous evolution : Tune is always evolving. If you're not able to do Something today, maybe tomorrow you'll be. - great support : their accounting management is always available to show you the best solution for you.

Puntos en contra:

- It could be improved the possibility to enable multiple conversion tracking on the same campaign; actually the administrator has to choose the tracking protocol to use (S2S or PIxel or Iframe) for a campaign. It's not possible to enable all protocols on the same campaigns. -It also could be nice to enable the possibility to have multiple pricing model on the same campaign ( CPL/CPM/CPA), to avoid to duplicate the same campaign for each pricing model

From good to bad

Comentarios: We started using them in 2012, it was very good. But over the time, the quality of the customer support has decreased, the price have increased, and the Top Management has turned from Helpful to Invisible.

Puntos a favor:

We mainly use the Campaign Management feature (traffic allocation between Ads), which is hard to find with other tracking software. Any recommendations are welcomed since we are actively looking for a replacement of Hasoffers.

Puntos en contra:

They can increase prices without notice, then they refuse to negotiate: it's either you leave or you accept the increase. Customer support is now very bad: we know more than they do and their best practice is to copy-paste templates without reading your issue AND assuming you must be a rookie user.

Awesome product, better team

Comentarios: we use tune for partner marketing tracking and attribution. Never had any issues with the people or the platform

Puntos a favor:

The functionality of the software is second to none for the clients they serve. True out of the box software that does have some customizability. The team is responsive and very proactive.

Puntos en contra:

They don't have a large network but that is also because they aren't a network. They do have curated partners they work with essentially serving as their network that continues to grow.