---
description: ¿Qué piensan los usuarios de Paysafe? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Paysafe.
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title: Paysafe - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software para procesadores de pagos](/directory/30232/payment-processing/software) > [Paysafe](/software/128002/paysafe)

# Paysafe

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> Soluciones globales de procesamiento de pagos
> 
> Veredicto: 25 usuarios lo han valorado con **2.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Paysafe?

comercio electrónico, venta de menudeo, sin ánimo de lucro, caridad, juegos, venta directa, gestión de la propiedad, B2B, respuesta directa, servicios,

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **2.3/5** | 25 Opiniones |
| Facilidad de uso | 2.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 1.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 1.8/5 | Basado en las opiniones generales |
| Funcionalidades | 2.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 30% | (3/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Paysafe Group
- **Ubicación**: London, Timor-Leste
- **Constitución**: 1996

## Contexto comercial

- **Precio inicial**: 0,01 US$
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Arabia Saudí, Argentina, Australia, Austria, Bulgaria, Bélgica, Canadá, Chequia, Chipre, Croacia, Dinamarca, Emiratos Árabes Unidos, Eslovaquia, Eslovenia, España, Estonia, Finlandia, Francia, Grecia y 27 más

## Funcionalidades

- Acceso móvil
- Conformidad con la PCI
- Creación de informes/análisis
- Facturación
- Facturación recurrente y suscripciones
- Gestión de tarjetas de regalo
- Informes de ventas
- Pagos en línea
- Pagos móviles
- Payment Gateway Integration
- Procesamiento de pagos ACH
- Procesamiento de tarjetas de débito/crédito
- Supervisión de transacciones

## Integraciones (en total: 1)

- Adobe Commerce

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica

## Categoría

- [Software para procesadores de pagos](https://www.capterra.es/directory/30232/payment-processing/software)

## Categorías relacionadas

- [Software para procesadores de pagos](https://www.capterra.es/directory/30232/payment-processing/software)
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## Alternativas

1. [PayPal](https://www.capterra.es/software/179251/paypal) — 4.6/5 (26683 reviews)
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3. [Stripe](https://www.capterra.es/software/123889/stripe) — 4.6/5 (3387 reviews)
4. [Square Point of Sale](https://www.capterra.es/software/154907/square-point-of-sale) — 4.6/5 (3039 reviews)
5. [Clover](https://www.capterra.es/software/166759/clover) — 3.8/5 (583 reviews)

## Opiniones

### "Paysafe review" — 4.0/5

> **Tailone Taylor** | *15 de enero de 2019* | Internet | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Account opening is easy and its easy to make payments online. Funds are transfered instantly. The phone apps also makes it convinient to use Paysafe wallets.
> 
> **Desventajas**: Paysafe wallets (Netteler and Skrill) are not accepted by big retailers like Amazon and Ali Baba. Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time. &#10;&#10;The Skrill and Neteller MasterCards are not available to account holders in other countries.
> 
> I use Paysafe wallets to access funds from my forex trading brokers. I also use it to accept payment from some international clients.

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### "Paysafe, competitive rates, poor integration" — 4.0/5

> **Rebecca** | *19 de mayo de 2022* | Artes escénicas | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch.&#10;Backend office is fairly easy to navigate.
> 
> **Desventajas**: Integration with another application (Jotform) was horrible.  Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant.  Neither side would assist with the technical issues and just placed blame on the other.
> 
> As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch.&#10;However, integration with another application (Jotform) was horrible.  Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant.  Neither side would assist with the technical issues and just placed blame on the other.

-----

### "If You Don't Want Your Money, Sign Up With PayUNsafe" — 1.0/5

> **Mark** | *15 de julio de 2026* | Construcción | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Very little. Slick sales presentation, lots of promises, none kept. How can you like a company that is supposed to process credit card payments from your Customers and then doesn't pay that money to you?
> 
> **Desventajas**: I signed up a month ago and had payment coming in a few days. Turns out, their "Underwriting Dept" put a 7 day hold on payments to me for no good reason and without telling me. I sit a month later and payments have still not been sent to my bank account. Horrible experience with this company, never again.
> 
> Horrible. They've taken my money and not paid me in one month. The Sales Person I spoke with, \[sensitive content hidden\], did not set any expectations correctly. The initial forms he filled out for me were incorrect. And he has done nothing to support me since then.

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### "Great tool to receive payments and purchase online" — 4.0/5

> **Usuario verificado** | *30 de diciembre de 2022* | Marketing y publicidad | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Make it easy to get payments from customers and also to purchase things. It's quite smooth and easy to use.
> 
> **Desventajas**: User interface could be more modern and smooth.
> 
> Good payment processing tool that is really good to use. I recommend it.

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### "Waste your time and loose money\!" — 1.0/5

> **Usuario verificado** | *2 de septiembre de 2023* | Bienes de consumo | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The only thing, the online platform is easy and convenient.
> 
> **Desventajas**: The customer service reps do not know their product or how to resolve merchant issues quickly and effectively. I've never had a successful conversation when calling customer service
> 
> I give pay safe and national bankcard an F- for poor customer service, F- for pricing. and I do not recommend this company unless you enjoy being transferred and never having your merchant issues resolved.

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