¿Quién usa Acuity Scheduling?

Empresas de fitness de cualquier tamaño que ofrecen clases y sesiones privadas.

¿Qué es Acuity Scheduling?

Es como un asistente personal para tu agenda, solo que mejor. Con Acuity Scheduling, reserva citas con tus clientes y consumidores ya no tiene que ser un proceso interminable. (¡Aleluya!) Permite que tus clientes vean tu disponibilidad en tiempo real, seleccionen la fecha y hora que mejor que se adapte de manera ideal a sus necesidades, paguen por adelantado a través de Stripe, PayPal o Authorize.net e incluso cancelen o reprogramen todo por su cuenta, sin tener que volverte loco.

Información sobre Acuity Scheduling

Acuity Scheduling

http://www.acuityscheduling.com

Fundada en 2007

Resumen de precios de Acuity Scheduling

Acuity Scheduling está disponible a partir de 15,00 US$/mes. Acuity Scheduling dispone de una una versión gratuita y ofrece una prueba gratis. Consulta más información sobre precios de Acuity Scheduling a continuación.

Precio inicial

15,00 US$/mes
Ver precios

Versión gratuita

Prueba gratis

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

Seminarios web

Documentación

Asistencia

Horas laborables

En línea

Funciones de Acuity Scheduling

Herramientas de planificación
Alertas y notificaciones
Gestión de reserva de habitaciones
Planificación de instalaciones
Planificación de personal
Programación a tiempo real
Programación automatizada
Programación de citas
Programación de cursos
Programación de grupos
Programación de recursos
Varias ubicaciones
Facturación
Gestión de clientes
Gestión de contratos
Gestión de eventos
Gestión de marketing
Gestión de ofertas
Gestión de pedidos
Gestión de proyectos
Programación de citas
Citas recurrentes
Gestión de calendarios
Programación de citas
Recordatorios de llamadas
Recordatorios de pagos
Recordatorios por correo electrónico
Recordatorios vía SMS
Reprogramación
Reserva en línea
Seguimiento de confirmaciones de citas
Citas recurrentes
Gestión de alquiler de cabinas
Gestión de empleados
Gestión de inventarios
Gestión de nóminas
Perfiles de clientes
Programa de fidelización
Punto de venta (POS)
Varias ubicaciones
Facturación
Gestión de asistencia
Gestión de clases
Gestión de estudiantes
Gestión de instructores
Gestión de inventarios
Gestión de la competencia
Gestión de recitales
Inscripción en línea
Pagos en línea
Programación
Punto de venta (POS)
Acceso móvil
Base de datos de clientes
Citas recurrentes
Gestión de reserva de habitaciones
Pagos en línea
Programación automatizada
Programación de grupos
Recordatorios de citas
Reserva en línea
Sincronización de calendario
Varias ubicaciones
Conforme con HIPAA
Fotos antes y después
Gestión de citas
Gestión de clientes
Gestión de inventarios
Gestión de tarjetas de regalo
Paquetes de tratamientos
Facturación
Gestión de citas
Gestión de clientes
Gestión de clínicas
Gestión de empleados
Gestión de tarjetas de regalo
Marketing por correo electrónico
Notas SOAP
Punto de venta (POS)
Varias ubicaciones
Gestión de inventarios
Gestión de personal
Pagos en línea
Planificación de instalaciones
Asignación de mentor/coach
Coaching deportivo
Coaching empresarial
Coaching para la vida
Definición y seguimiento de objetivos
Facturación
Gestión de clientes
Gestión de programas
Programación de citas
Seguimiento del avance
Biblioteca de ejercicios
Comercio electrónico
Evaluación de condición física
Plan de entrenamiento
Procesamiento de pagos
Programa de nutrición
Seguimiento de certificaciones
Seguimiento de la asistencia
Gestión de capacidades
Gestión de marketing
Gestión de miembros
Gestión de personal
Pagos en línea
Programación de cursos
Punto de venta (POS)
Seguimiento de la asistencia
Autopréstamo y autodevolución
Facturación
Gestión de clases y horarios
Gestión de contratos
Gestión de empleados
Gestión de eventos
Gestión de inventarios
Gestión de marketing
Gestión de membresías
Procesamiento de pagos
Reserva en línea
Seguimiento de la asistencia
Asignaciones y tests electrónicos
Clases en línea
Clasificación automática
Facturación
Gestión de clientes
Gestión de empleados
Informes de avance
Notas de la lección
Pagos en línea
Planes de aprendizaje
Portal de padres y estudiantes
Programación de citas
Seguimiento de la asistencia
Gestión de citas
Gestión de clientes
Gestión de empleados
Gestión de inventarios
Gestión de membresías
Nóminas y comisiones
Programa de fidelización
Punto de venta (POS)
Reserva en línea

Opiniones de Acuity Scheduling

Mostrando 5 de 2924 opiniones

En general
4.8/5
Facilidad de uso
4.6/5
Atención al cliente
4.7/5
Funcionalidades
4.7/5
Relación calidad-precio
4.7/5

Love It - Great Customization - Solid Functionality

Publicado el 12/5/2015
Kip W.
Cuidado de la salud mental, 2-10 empleados
Fuente de la reseña 
Fuente: GetApp
5/5
En general
Facilidad de uso
Características y funcionalidades
Asistencia técnica
Relación calidad-precio

Comentarios: I was so excited about getting a scheduling system for my private practice. My excitement soon turned to disgust and amazement when I trialed service after service and most were vitally flawed. They either didn't have customization options (which was VERY important to me) or they simply didn't work. Either way, they reflected poorly on my business and I was truly amazed at how difficult it was to find one that did what I wanted it to. I found it with Acuity though. I am so happy and relieved to have the confidence that it's working properly and to have the customization options to make it integrate and flow with the rest of my business

Puntos a favor: Besides the obvious, most important piece: it actually works (others did not), here are some other key pros. So much customization. I'm astounded at how much you can modify the client's scheduling page. There's the root code and table(s) to actually get the job done but, on top of that, you can customize everything around it: the wording, the look, the buttons, the colors, the options, etc. The wording was especially important to me. I prefer that the scheduling system gives off a feel that is congruent with the rest of the business. Clients have the option of creating an account/password if they want to manage all of their appointments. Everything syncs immediately with my personal google calendar. You create your blanket availability but then you can also manually block out times. You can 'pad' before and after appointments to make sure you're doing all you need to. You don't have to, but you can create different appointment types with different settings. You can also create a 'class' / 'group' and allow clients to reserve spots. The other crucial part for me was the client-emails. Some of the systems provided little to no customization. They were basically going to talk to your clients however they felt like. You can customize all of it with Acuity. You can word the emails the way you want to. Clients get confirmations when you schedule something, cancel something, etc. You can choose to get a copy of the emails that are sent to clients so that you know exactly how it looks. You can even add a custom note (in addition to the original custom email) so that it's two-fold customized to that particular client for that particular situation. In case I haven't been clear: it's the customization that is so crucial to me. :) All this in mind, it's actually cheaper than many of the other systems. And I want to emphasize one more time: not only is the customization crucial, but other systems flat out didn't work. The actual coding seems so solid here.

Contras: This isn't a con - it's just an unknown. It's a new practice and I'm the only staff. Once there are other service providers, I don't know how well Acuity will flow with that. Considering the solid coding that they seem to have, I'm guessing it will work very well (with a lot of customization! haha) but I thought it's fair to mention that I'm not aware of how well the system works with multiple staff members. One other tiny piece of con: how the actual system looks from the inside (on our end). It's not aesthetically joyous but I didn't buy Acuity as a piece of art that I can gaze into with a glass of wine. So I don't care that much. It works. And it lets me customize it so it integrates with my business and provide consistency and function for my clients. I love it and am relieved to have it.

Good for new... but quickly outgrow

Publicado el 24/3/2017
Shawn O.
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
Fuente: GetApp
4/5
En general
4/5
Facilidad de uso
4/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: For the record, I really like Acuity Scheduler - and while the customer service is only during the week, for the cost/value makes it understandable of why that is, and honestly - its never been a problem to wait to hear from someone till Monday. I have been using it for our studio for the past year. Started from scratch with very little capital to open our doors, and Acuity made it possible to be in the 21st century and keeping our schedule clear, and concise.

Puntos a favor: If you're a small new business, you can not go wrong with Acuity Scheduler! It is easy to get started, book appointments, make gift certificates, add in discounts, connect it to apps such as Quickbooks, MailChimp, Constant Contact - and many others. If your a wellness worker, THIS IS the only low cost small business scheduler that offers HIPPA compliance! Our clients like the view of the site, intigration tools and SEO markers for web sites - its all there!

Contras: There are going to be problems with every program - but having a small studio that we share, it would be nice to see a wait list for clients when we are totally booked out.
I needed a program that was HIPPA compliant - which is why I went with Acuity - but the forms are chunky and hard to manage. Clients don't like the way that they read - and I know that they are long - but acuity makes them seem even longer - which equates in people only doing half of the health intake forms. Also, they limit how much you can put into a section. It would be nice to expand a section, make it a little longer to read, but a simple yes or no question at the end to make the document seem less lengthy.
It is hard to make a change to an instructor if they have a sub come in to teach the class - while it does not happen all that often, attaching the proper instructor to the class at the last minute would be a great benefit so that the participants know who is teaching without having to pretty much re-write the schedule and re-book clients into the changed class.
Better integration with our book-keeping system - while it transfers over fairly well - differentiating tips, the use of passes (Acuity uses 'codes' for passes) showing the discounts as line items would be extremely helpful.

Easy to use for business and customers

Publicado el 3/1/2020
Maggie E.
Business owner
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Acuity is perfect for organising my 1-2-2 personal training sessions. It enables time to be blocked off before and/or after a session as well as multiple calendars which I can use for mobile and studio thereby having different booking settings for each. The reminder emails and text messages mean that customers are much more likely to let me know if they’re not attending and overall prevent any issues with people not turning up for their session. The customer service is excellent.

Puntos a favor: Quick and easy to add a booking from the business end as well as customer end. The pricing tiers enable one to choose the best option meaning there’s no paying out for features that aren’t required. I particularly like the fact it sends out a reminder text message to customers which you can customise as you when you want them to receive it. I also like the way I’m able to add the number of rooms available in my facility and it will automatically ensure that these are not overbooked no matter how many coaches I have on the system. For what it offers it is an excellent price.

Contras: I would prefer to use GoCardless as a payment processor and, as this is not an option, I use a different software for payments. The class booking could be better; again, I use a different system for this as I want to be able to add limits on to how far in advance a customer can book into a class and I want the class to show in my iCal regardless of whether someone is booked in or not, which at present it doesn’t.

It has exactly what I have been looking for

Publicado el 27/11/2019
Katie B.
Yoga Studio Owner
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña 
5/5
En general
3/5
Facilidad de uso
5/5
Características y funcionalidades
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Acuity has given me so much time back, I'm no longer having to communicate with clients over phone, email, text, web message, Facebook message about classes that have disappeared.

Puntos a favor: I've finally found a booking and membership software platform that I can integrate into my website without the added stress of classes disappearing from the schedule or memberships being cancelled without so much as an email from the software provider.
I can create group classes, events, private sessions while offering my students the choice of memberships, class passes, gift vouchers as well as discount codes.
It's everything I've been looking for. It's a little more complicated to get started but once you get started it's easy.

Contras: It's a little bit complicated, maybe a few too many options but people like customisation so my cons maybe your pros 😊

Visually unfriendly

Publicado el 29/8/2019
Nancy B.
Business owner
Medicina alternativa, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
3/5
En general
5/5
Facilidad de uso
3/5
Características y funcionalidades
5/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Customer service is cute and funny but overall the scheduler needs a lot of work. I am going to accept my 4 free months and keep working with it but I really don't know if I will stay.

Puntos a favor: The low cost and colorful customization of the patient portal.

Contras: The scheduling itself. The type face is so tiny, you have to review it twice, so it's time consuming, selecting the time is tedious ( a drop down would be so much better), and the way the whole thing reads is very over complicated. Also, the option to block should be there as well, so that you click on a time slot and perform the function you need. The block function requires that you start from scratch, instead of allowing you to simply select a time slot like you do with scheduling. Finally, the fact that the admin gets flooded with emails of every scheduling action instead of only the actions the admin hasn't done is such a waste of time and it's all or nothing.