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¿Qué es AIM?
AIMsi ofrece a los comercios minoristas no solo una forma de administrar el inventario, los clientes y las ventas, sino que también ofrece módulos complementarios totalmente integrados, como cuentas por pagar y libro mayor general, órdenes de compra, reparación y servicio, programación de clases/citas y facturación, alquileres a corto plazo, alquiler y contratos de ventas, gestión de contactos y capacidades de correo electrónico. Crea tu propia solución personalizada de software para comercio minorista al agregar lo que necesites. AIMsi se asocia con Active-e para ofrecer una solución completa e integrada para comercios minoristas.
¿Quién usa AIM?
AIMsi se puede encontrar en tiendas minoristas en los EE. UU. y Canadá, incluidas tiendas de instrumentos musicales, electrodomésticos, bicicletas y fitness, aspiradoras y costura, licor, pasatiempos, golf, armas, reventa, consignación y más.
¿Tienes dudas sobre AIM?
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AIM
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Opiniones de AIM
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Has made us MUCH more efficient
Puntos a favor:
For a small retail store this is excellent! Helps manage inventory, as well as daily and weekly check out.
Puntos en contra:
There was quite a learning curve for us. We had no POS before AIM.
TriTech AIM Review
Comentarios: Overall, I am very happy with this AIM. It has made our business run smoother and has opened up some avenues to us that were previously not feasible.
Puntos a favor:
We sell firearms, and the built in A&D Book is a critical component to our business. Once setup, this feature makes tracking of firearms incredibly simple .
Puntos en contra:
The management of sale prices for our products needs to be revamped and is currently both difficult and convoluted to use. In my opinion, this is easily the area of the software that could most benefit from improvement.
AIM once the sale is made we don't care.
Comentarios:
I have been trying for several years now to get this company to finish installing the software with all paid for data transfers. AIM tech support Has been supposedly working on entering my inventory for about four years now.
Every time I call I get the we supplied the software so that I owe for it even though it is totally unusable without my inventory and bound FFL book installed. And just because I paid for extra for data transfer to make the program usable does not mean that that AIM has to actually do it (simple Excel format)
Tech support is useless as none of them have done their job yet. I am going to have to take the time away from my business to take these crooks to court.
Puntos a favor:
Looks like if it worked it would be nice.
Puntos en contra:
The way it just sits there with no data for the last several years waiting for AIM software to finish their job. The fact that I was charged for software and data transfer and received software without data transfer so it is useless. I have been waiting so long it was called AIMsi when I bought it.
An overall great product
Comentarios: We moved from a custom AS400 program written for our company to AIM almost 10 years ago. We've been very pleased with AIM & never looked back. No program is perfect & they all have their little quirks, but we've been very pleased with AIM & have no interest in shopping for another platform.
Puntos a favor:
There is a lot to unpack in this program, but once you've learned the system it's an all-in-one package & is fast, easy & efficient to use. Integration between our website, payment processing, shipping, etc. make our life easier. The program is constantly updated with enhancements & quality of life updates making the software faster & better to use. Tech support is very responsive to our needs & requests, development has made many changes to the software at our request to better fit our needs.
Puntos en contra:
The Vortx web platform that integrates with AIM comes with a lot of limitations & the custom report tool is difficult to use. The SQL platform version 12 uses is powerful, but the hardware & software startup cost (SQL especially) can be high. There is not a good solution for working with products that are sold in both a physical AND digital format.
Emily's Review of AIM
Comentarios: I have worked with many people at Tri-Tech we have been using there POS for about 4 years. I have had to call the customer help line many times in those 4 years. And no matter how frustrated I am they do an excellent job helping me solve the issues I run into.
Puntos a favor:
I enjoy the easy of being able to create things and customize the POS easily. The system does all I need plus more that I probably don't know about. Seems like I learn new things about it all the time. My most recent call was with [SENSITIVE CONTENT]. He was very knowledgeable and the questions he didn't know the answers to he was very speedy at finding them. I enjoyed my early morning conversation with [SENSITIVE CONTENT] while he helped me work on multiple issues I was having. We got them all fixed in under an hour (I was expecting it to be a multiple hour kind of call). I look forward to working with [SENSITIVE CONTENT] again.
Puntos en contra:
The worst part about this POS was the set up. Although I believe that is mostly the fact that we were transferring information from a system that was very VERY old and outdated system. But the service team was there for me whenever I had questions; and boy I had a lot of them. Those first few months most of the service people knew me by first name.
