AIM

Por Tri-Technical Systems

¿Quién usa AIM?

AIMsi se puede encontrar en tiendas minoristas en los EE. UU. y Canadá, incluidas tiendas de instrumentos musicales, electrodomésticos, bicicletas y fitness, aspiradoras y costura, licor, pasatiempos, golf, armas, reventa, consignación y más.

¿Qué es AIM?

AIM ofrece a los comercios minoristas no solo una forma de administrar el inventario, los clientes y las ventas, sino que también ofrece módulos complementarios totalmente integrados, como cuentas por pagar y libro mayor general, órdenes de compra, reparación y servicio, programación de clases/citas y facturación, alquileres a corto plazo, alquiler y contratos de ventas, gestión de contactos y capacidades de correo electrónico. Crea tu propia solución personalizada de software para comercio minorista al agregar lo que necesites. AIM se integra con Active-e para ofrecer una solución completa de comercio electrónico para minoristas.

Información sobre AIM

Tri-Technical Systems

http://www.technology4retailers.com

Fundada en 1984

Resumen de precios de AIM

AIM no está disponible en versión gratuita y no ofrece prueba gratis.

Versión gratuita

No

Prueba gratis

No

Implementación

Instalado: Windows

Formación

En persona

En directo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

Funciones de AIM

Plataformas de comercio electrónico
Acceso móvil
CRM
Equipamiento
Gestión de SEO
Gestión de ingresos
Gestión de inventarios
Gestión de opiniones
Gestión de promociones
Gestión de varias tiendas
Marketing multicanal
Marketing por correo electrónico
Modelos
Seguridad de datos
CRM
Comercio electrónico
Creación de informes/análisis
Gestión de comisiones
Gestión de empleados
Gestión de ingresos
Gestión de mercancías
Gestión de pedidos
Gestión de órdenes de compra
Marketing por correo electrónico
Pedido por correo
Programa de fidelización
Varias ubicaciones
Asistencia del programa de fidelización
Comercio electrónico
Gestión de comisiones
Gestión de descuentos
Gestión de inventarios
Gestión de precios
Gestión de tarjetas de regalo
Lectura de códigos de barras
Pantalla táctil
Seguimiento de ingresos
Seguimiento de ventas
Firma electrónica
Gestión de comisiones
Gestión de descuentos
Gestión de ingresos
Gestión de tarjetas de regalo
Integración de comercio electrónico
Lectura de códigos de barras
Perfil de cuenta de cliente
Programa de fidelización
Punto de venta (POS) al por menor
Punto de venta para restaurantes
Varias ubicaciones
CRM
Gestión de eventos
Gestión de inventarios
Gestión de la contabilidad
Gestión de membresías
Gestión de nóminas
Gestión de tarjetas de regalo
Hojas de salidas electrónicas
Procesamiento de pagos
Programa de fidelización
Programación de lecciones
Punto de venta (POS)

Opiniones de AIM

Mostrando 5 de 155 opiniones

General
3,9/5
Facilidad de uso
3,5/5
Atención al cliente
4,1/5
Funcionalidades
4,1/5
Relación calidad-precio
3,6/5
Usuario verificado
Founder
Servicios para el consumidor
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 13/3/2018

"Its really easy to make reports which is good for this type of software"

Puntos a favor: I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Contras: I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

  • Fuente de la reseña 
  • Publicado el 13/3/2018
Tara C.
Office Manager
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 29/6/2020

"Phenomenal Experience"

Comentarios: We were having problems remembering who put what in the system and if it got logged in correctly and whatnot. The ATF Compliant Bound Book completely mitigates that problem. The Technical Support team has been able to answer each and every question I've had, which is incredible, considering I've called them many times when I've in the middle of a process (both on the test system AND live system) I don't understand or forgot how to continue on. They've been wonderful and have not at all made me feel crazy or gotten tired of answering my questions. I cannot say enough good things about my experience. We did have a small issue with a scanner, but the way it was handled was done so professionally and so well, that I consider it a privilege to have dealt with the company in this manner. It showed me that they really care about their customers and back their products and will make it right, no matter what.

Puntos a favor: We have been utilizing the POS (Point of Sale) System, and it's very intuitive. You go through a couple test transactions, and it's like riding a bike. You can do it so quickly and effectively. We used the testing system and were able to play around it a lot without worrying about mistakes that will mess up your entire system. We have the label printer, the receipt printer, and the wireless scanner, and they have made our little gun shop look SO professional and streamlined. Gone are the days of handwritten receipts! We can now track customers to see what each person buys and can add notes and wish list items! The Bound Book is ATF compliant, and it has made checking the firearms in and out a breeze. We are going to be purchasing the PO module next, so I can't wait to implement that!

Contras: I can't really say there are any Cons...I would just say it is a bit of a learning curve and can be a bit overwhelming at first, but the support that is offered is just phenomenal.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 29/6/2020
Miles S.
manager
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    3/5
  • Facilidad de uso
    1/5
  • Funcionalidades
    4/5
  • Asistencia técnica
    1/5
  • Relación calidad-precio
    1/5
  • Probabilidad de recomendación
    1/10
  • Fuente de la reseña 
  • Publicado el 8/8/2017

"Legacy database that our company is slowly replacing with more modern systems"

Comentarios: Years of data can be searched through. We currently use it for recurring billing via credit cards for monthly rental and lesson tuition payments. Those recurring charges must be manually triggered every day though.

Puntos a favor: Does not have glitches or communication errors. Data that has been input stays there forever. Interface has never changed, ever. So if you are familiar with it, there is a comfort factor.

Contras: The user interface has very few, if any, task stream allowances or cross linking between data entry areas.
The typical interaction with Aimsi requires starting from the home screen and navigating the "Module" you need, selecting the "Find," searching for the correct customer account, pulling up the relative info about them.
Then...
Restarting from the home screen, module you need to add or edit part of the changes that are needed, "find," find that account again..
Then...
Restarting from the home screen, module you need to add or edit the other part of the changes that are needed, "find," find that account again...
While there are hot keys to speed up this process it is still a very primitive workflow. Newer systems have you choose the customer account first, then proceed to enter new data, while Aimsi requires finding the module, and then the account, over and over again. Networking your store for Aismsi to work off of one of your local PCs requires above average networking skills. Backups and hardware upgrades are your problem and responsibility. You will need someone on call unless you happen to have above average IT skills.

  • Fuente de la reseña 
  • Publicado el 8/8/2017
Georg L.
CFO
Artículos deportivos, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    4/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 19/1/2017

"AIMsi Does it All (almost)"

Comentarios: Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. The payroll area also needs some improvements, it is good for recording payroll expense, but you will need a separate application to actually do the real payroll tracking/deductions/taxes. Otherwise it handles everything from rentals, bay/station rentals, it has full accounting, chart of accounts, general ledger, integrates to your purchasing/receiving, has full inventory tracking with multiple locations. Basically you can run your business with a few minor outside resources, from this one package. Even managing employees/time tracking etc... Pros: Accounting, Rentals, POS Touchscreen support, Integrated Credit Card, Employee Management, Membership Modules, Integrated Gift Cards, Inventory Control, Invoice Management Cons: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately - The payroll is not very robust

Puntos a favor: Accounting
Rentals
POS Touchscreen support
Integrated Credit Card
Employee Management
Membership Modules
Integrated Gift Cards
Inventory Control
Invoice Management

Contras: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately
The payroll is not very robust

  • Fuente de la reseña 
  • Publicado el 19/1/2017
Carl K.
Manager
Artículos deportivos, 13-50 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 11/11/2019

"Great Customer Support"

Comentarios: Our company spent a lot of time looking for a new POS system. After a ton of research we decided to go with Tri-tech. We could not be happier. Our Rep was very nice and not pushy. We've had the POS system for just about 2 years and my rep that sold me the system told me if I have ever need anything just to call him. I've held him to it and he has definitely kept his word. They're tech support has been great but, if I have to have one negative thing it would be on the tech support. The problem is when you call tech support for a question you just get a random person. The person you talk to will help you fix the problem you're having but, if you call back for the same issue, you get a different person that has a different way to fix the problem. So it could get confusing at times. I talked to my rep and he assured me they were making changes to make sure the support you get is more consistent. But honestly its a very small complaint and in no way affects the 5 star rating. If your looking for a new POS system I would strongly recommend taking a look at Tri-Technical Systems.

Puntos a favor: The customer support was great. It seemed the easiest to use. We are not a big company and this seemed to work best for us.

Contras: Tech support is a little confusing. I described below, when you call customer support you talk to a different person. That can cause an issue because each person has a different way to fix the problem you're having.

  • Fuente de la reseña 
  • Publicado el 11/11/2019