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¿Qué es AIM?

AIM ofrece a los comercios minoristas no solo una forma de administrar el inventario, los clientes y las ventas, sino que también ofrece módulos complementarios totalmente integrados, como cuentas por pagar y libro mayor general, órdenes de compra, reparación y servicio, programación de clases/citas y facturación, alquileres a corto plazo, alquiler y contratos de ventas, gestión de contactos y capacidades de correo electrónico. Crea tu propia solución personalizada de software para comercio minorista al agregar lo que necesites. AIM se integra con Active-e para ofrecer una solución completa de comercio electrónico para minoristas.

¿Quién usa AIM?

AIMsi se puede encontrar en tiendas minoristas en los EE. UU. y Canadá, incluidas tiendas de instrumentos musicales, electrodomésticos, bicicletas y fitness, aspiradoras y costura, licor, pasatiempos, golf, armas, reventa, consignación y más.

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¿Tienes dudas sobre AIM? Compara con una alternativa popular

AIM

AIM

4,1 (200)
995,00 US$
una vez
Versión gratuita
Prueba gratuita
42
No se han encontrado integraciones
3,6 (200)
4,0 (200)
4,2 (200)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
999,00 US$
Versión gratuita
Prueba gratuita
23
No se han encontrado integraciones
4,1 (53)
4,1 (53)
4,1 (53)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones de AIM

Evaluación media

General
4,1
Facilidad de uso
3,6
Atención al cliente
4,2
Funcionalidades
4,2
Relación calidad-precio
4,0

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
41%
4
37%
3
11%
2
7%
1
6%
Usuario verificado
Usuario de Linkedin verificado
Servicios para el consumidor
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Its really easy to make reports which is good for this type of software

5,0 hace 6 años

Puntos a favor:

I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Puntos en contra:

I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

Mitch
Manager en EE. UU.
Música, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas previamente:

Small shop with multiple needs

5,0 el año pasado

Comentarios: Overall the POS has helped us make large improvements to how we do bussines. In many small ways the software is inflexable and since we have an owner with a CPA he has noted that the accounting side of the software is not as intuitive as others like quickbooks. As we get more familiar with it things are making more sense but the learning curve for the accounting reports is steeper than expected.

Puntos a favor:

Customizing the menu system makes it easy to help new users get familiar.

Puntos en contra:

The bugs that we do have often leave issues that take time to find or resolve after the initial issue is corrected.

Eric
VP OPERATIONS en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas previamente:

Overall great value and awesome tech support

3,0 hace 2 años

Comentarios: Overall I would buy the software again. Great people, knowledge and they absolutely show concern about your business. The software, on a basic level, is easy to learn for new employees. I've seen many positive changes in the last two years and I'm sticking around to see what's next!

Puntos a favor:

Easy.......... The fact it can communicate by sending auto calls and text to my customers and helping me to stay in touch along the way. We are a repair shop and this has not only saved us tons of time but this feature has made us lots of money$$$. The POS and customization of the screen and tech support. Tech support is absolutely, hands down, some of the best I've ever experienced. They answer the phone and stay with you until you understand. Very nice people who never make you feel stupid. Also love the fact you can so easily access your data. Other software we've had has limited the backend data to you where as AIM absolutely encourages you to use it. I will say.... a new employee can be taught in under 5 minutes how to check out a customer through the POS.

Puntos en contra:

Inventory management, pricing and the repair shop module all need some help. All usable and functional. They are just some areas that aren't as polished as other software. Also, if you are a company with over a million different SKU's, beware. The software really is slow. I know! FYI, you'll need own EXCEL and have a basic understanding in order to to manage your inventory as AIM just simply does not have the capability to do so.

Holly
Owner/Operator en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Pleased!

5,0 hace 3 años

Comentarios: Overall we are very happy with AIM for our business. The tech support is awesome! They are always ready to help and super friendly. I love that they can remote in and show us what to do.

Puntos a favor:

We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us. We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM.

Puntos en contra:

We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step. And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating. Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented.

Irvin
CEO en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas previamente:

AIM by Tri Tech

4,0 el año pasado

Comentarios: Inventory Control.

Puntos a favor:

Retail POS, Service, Rental programs all in one program.

Puntos en contra:

When you ring up retail items, a rental, & a service ticket at the same time for a customer it creates 3 different transactions for the same payment, thus listing 3 different payments on your deposit report for 1 transaction.