TheraNest

¿Quién usa TheraNest?

Adecuada para profesionales independientes, centros de asesoramiento familiar, agencias de salud mental, organizaciones de servicios sociales, grupos religiosos, consultas de psicología, escuelas, universidades y grandes clínicas terapéuticas.

¿Qué es TheraNest?

Software EHR con complemento Wiley Planners, telesalud para terapia online, aplicación móvil, portal del cliente, códigos DSM/ICD, notas de progreso, planes de tratamiento, notas de alta, notas de revisión y firma conjunta, formularios personalizados.
Funciones de facturación: PQRS, reclamaciones y ERA/EOB, facturas de tipo superbill, servicios de tarjeta de crédito, facturación/reclamación por lotes.
Sincronización con Google/iCal. Voz, mensajes de texto, recordatorios por correo electrónico.
Multitud de informes, como nóminas, facturación del personal, etc.
Almacenamiento de documentos ilimitado, asistencia ilimitada. Pruébalo gratis.

Información sobre TheraNest

Therapy Brands

https://therapybrands.com/

Fundada en 2012

Vídeo de TheraNest
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Resumen de precios de TheraNest

TheraNest dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de TheraNest está disponible a partir de 39,00 US$/mes.


Precio inicial

39,00 US$/mes

Versión gratuita

Prueba gratis

TheraNest: implementación y asistencia

Asistencia

  • Horas laborables
  • En línea

Implementación

  • En la nube, SaaS, web
  • Móvil: nativo de iOS
  • Móvil: nativo de Android

Formación

  • En directo en línea
  • Seminarios web
  • Documentación

Funciones de TheraNest

  • Acceso a la historia clínica
  • Confirmaciones de citas
  • Consultas por vídeo
  • Formularios de admisión
  • Independiente de la historia clínica electrónica
  • Mensajería segura
  • Pago de facturas
  • Planes de cuidados
  • Programación de citas
  • Renovación de prescripciones médicas
  • Resultados de laboratorio
  • Resumen de cuidados

Lista completa de Plataformas de portal del paciente

  • Asesoramiento de remesas
  • Entrada de códigos y cargos
  • Filtro de reclamaciones
  • Gestión de clínicas
  • Gestión de demandas de pago
  • Historial de facturas
  • Panel de control personalizable
  • Presupuestos y estimaciones
  • Procesamiento de reclamaciones
  • Seguimiento de la conformidad
  • Verificación de seguros

Lista completa de Programas de facturación médica

  • Conforme con HIPAA
  • Expediente del historial clínico
  • Expedientes de pacientes
  • Facturación
  • Gestión de calendarios
  • Gestión de listas de casos
  • Gestión de recomendaciones
  • Identificación de candidatos
  • Notas de evaluación
  • Planificación del tratamiento
  • Seguimiento de actividades
  • Verificación de la admisibilidad

Lista completa de Software de gestión de casos a pacientes

  • Creación de informes en tiempo real
  • Creación de informes históricos
  • Gestión de admisiones
  • Gestión de autorizaciones de salida
  • Gestión de camas
  • Gestión del flujo de pacientes
  • Seguimiento de la ubicación de pacientes
  • Seguimiento de tiempo de espera
  • Supervisión de pacientes

Lista completa de Software de gestión de pacientes

  • Con certificación ONC-ATCB
  • Conforme con HIPAA
  • Creación de diagramas
  • Portal de autoservicio
  • Programación de citas
  • Recetas electrónicas
  • Reconocimiento de escritura
  • Reconocimiento de voz
  • Seguimiento de la conformidad
  • Uso significativo certificado

Lista completa de Software de historia clínica electrónica

  • Clínica de un solo profesional
  • Clínica de varios profesionales
  • Diagnósticos iniciales
  • Facturación médica
  • Gestión de empleados
  • Gestión de reclamaciones
  • Historia clínica electrónica/informatizada
  • Paciente hospitalizado/en el domicilio
  • Planes de tratamiento
  • Portal de autoservicio
  • Programación de citas
  • Recetas electrónicas
  • Recordatorios de citas
  • Seguimiento de la conformidad

Lista completa de Software de salud mental

  • Clínica de varios profesionales
  • Conforme con HIPAA
  • Facturación médica
  • Formularios online
  • Gestión de clínicas
  • Mensajería individualizada
  • Para fines médicos
  • Planes de tratamiento a distancia
  • Programación de citas
  • Recetas electrónicas
  • Recordatorios de citas
  • Videoconferencia

Lista completa de Software de telemedicina

  • Conforme con HIPAA
  • Facturación médica
  • Gestión de expedientes de pacientes
  • Gestión de inventarios
  • Gestión de reclamaciones
  • Historia clínica electrónica/informatizada
  • Inscripción de pacientes
  • Portal de los pacientes
  • Programación de médicos
  • Programación de pacientes
  • Recetas electrónicas
  • Varias oficinas
  • Varios médicos
  • Verificación de elegibilidad para el seguro

Lista completa de Software para consulta médica

  • Arrastrar y soltar
  • Citas recurrentes
  • Conforme con HIPAA
  • Facturación
  • Gestión de docentes/personal escolar
  • Gestión de expedientes de pacientes
  • Gestión de médicos
  • Portal de autoservicio
  • Programación de citas
  • Programación de llamadas
  • Seguimiento de incomparecencias
  • Varias ubicaciones

Lista completa de Software para programación de citas médicas

  • Certificación y licencias
  • Creación de informes y estadísticas
  • Gestión de casos
  • Gestión de documentos
  • Gestión de la formación
  • Gestión del bienestar infantil
  • Programación
  • Seguimiento del tiempo

Lista completa de Software para servicios humanitarios

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Opiniones de TheraNest

Todas las opiniones

Calificación general

4,5/5

Evaluación media

Facilidad de uso 4,4
Atención al cliente 4,6
Funcionalidades 4,2
Relación calidad-precio 4,4

Evaluar software

Comparte tus experiencias con otros compradores de software.

¡Escribe una reseña!
Melissa W.
Owner, Therapist
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5 /5
  • Facilidad de uso
    5 /5
  • Funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 16/9/2019

"All-in-one platform that's perfect for my small private practice!"

Comentarios: My business is very part-time on the side, and I didn't have time or resources for some of the other options that are on the market. TheraNest gave me everything I needed to run my practice easily, efficiently, and professionally.

Puntos a favor: It's simple to use and has everything you need to make your small private practice run. The customer support is AMAZING! I've never had a question or concern that wasn't quickly resolved by their great team.

Contras: I would like to see the TeleHealth screen be bigger. This is a work in progress since this is a newly added feature.

Respuesta de proveedores

por TheraNest el 23/9/2019

Melissa we are so glad to hear that TheraNest is making a difference for your business! We can't wait to see how your business grows!

  • Fuente de la reseña 
  • Publicado el 16/9/2019
Micheal frances S.
Owner
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    4 /5
  • Facilidad de uso
    1 /5
  • Funcionalidades
    3 /5
  • Asistencia técnica
    1 /5
  • Relación calidad-precio
    1 /5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 8/11/2019

"Theranest lies about their customer service"

Comentarios: From time to time, I was able to break through to their "upper management" and was told they really care about me and my clients and my ability to deliver therapy to those in need. This too turned out to be a falsity. The decision to cut me out was born of my holding them to their word about live customer service. I have requested to speak to the business owner, but so far, the coward has not had the necessary honor to call a fellow business person to discuss this travesty. I am considering legal action against this company to recoup the money it will cost me to take down my data from Theranest and use another competitive software. THEY ARE POISON. Stay away from them.

Puntos a favor: It's a comprehensive program that handles most aspects of the claim processing we all need in a busy practice. They SAY they offer live customer service when a user runs into questions about how to use the program. That is why I chose them over Simple Practice, which offers NO live customer service. The reality is when you are in need of an answer on how to use an aspect of the program, you must leave a message on a voice mail. They will call you back when it's convenient for them to do so - and that's never when I need an answer. I do all of my claims submissions myself and I'm a fairly intelligent and computer literate user. This is a complex, intricate software with may nuances in use. My time is limited, and so it doesn't work for me to have to wait for an answer until it's convenient for them to call me back.

Contras: Simply put, they lie about their live customer service. Their training videos are convoluted, not well-produced and hard to follow in terms of content. I spent countless hours and significant money to make the transfer over to Theranest, and when I held them to account for their promised and not delivered live customer service they CANCELLED MY ACCOUNT! This has caused me undue stress and dollars...and they have been very callous and offered no-compromise position. I complained too much, and therefore, they got rid of me! Nice!

Respuesta de proveedores

por TheraNest el 14/11/2019

We value feedback from all of our customers and use that feedback so that we can continuously improve. While we believe TheraNest offers best-in-class customer service, we know every user has different needs for their practice. We at TheraNest work tirelessly to meet our customers' expectations each and every day.

  • Fuente de la reseña 
  • Publicado el 8/11/2019
Usuario verificado
Executive Director
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5 /5
  • Facilidad de uso
    5 /5
  • Funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 28/12/2020

"Best Platform Ever!"

Comentarios: TheraNest has really helped me grow in confidence in managing my own business.

Puntos a favor: This platform is SO user friendly! I had tried several others that drove me insane and was recommended to use this one. I LOVE it! The customer service is unmatched! They always get back to me right away and answer my questions as many times as I need answers.

Contras: Wish there were more relevant forms already made such as a release of information which is a pretty standard form in our industry.

  • Fuente de la reseña 
  • Publicado el 28/12/2020
Usuario verificado
LPC, Executive Director/Founder
Cuidado de la salud mental, 11-50 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    3 /5
  • Facilidad de uso
    3 /5
  • Funcionalidades
    2 /5
  • Asistencia técnica
    3 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    5/10
  • Fuente de la reseña 
  • Publicado el 10/7/2019

"Not great for larger practices"

Comentarios: Most everything has already been said. It's been like many up and coming technology companies - not a lot of great customer support; communicating through email is frustrating (because they don't read completely what your issues are, etc.); and lots of kinks to be worked out. I also feel as if their "updates" are focused on completely superficial and peripheral things and not on the core of the software.

Puntos a favor: The therapists on staff at my agency love the software. With only a few complaints, they find it easy to use and obviously are happy to not have paper files any longer. We have used this software since July 2018. I also appreciate that TheraNest offers a discount for nonprofits, which our counseling agency is a nonprofit. This helps with my budgeting.

Contras: The billing and reporting of this software is lacking in many ways, from the lack of robust reporting options to very elementary and clunky billing system. I would NEVER recommend this product for a group practice. Literally, we asked them early on - due to their statements being very difficult to read - if they had any accounting professional associated with the development of the software, and the answer was no. I have a CPA who reconciles our books every month and it's been a nightmare trying to reconcile TheraNest. Again, it might be good for a solo practitioner or for someone who is less worried about reconciling finances.

Respuesta de proveedores

por TheraNest el 16/7/2019

Hi there! Thank you for taking the time to write us a review, we appreciate hearing about all experiences!

We are happy to hear that your therapists are loving the ease of use and clinical documentation features. Client management is a breeze!

More recently we have made several updates to both our billing and reporting features. If you haven't visited these functions in some time we would highly recommend giving it another try! Reporting is a breeze with the new customizable options on the Daily Billing report! We consulted with accounting professionals and did many customer validation calls and we are getting a lot of positive feedback.

We are surprised to hear that you are having trouble communicating with our Customer Happiness team via email. Sometimes we may need to ask some clarifying questions to ensure we are on the same page so we can point you in the right direction. But we'd be more then happy to work with you over the phone if that is easier for you!

  • Fuente de la reseña 
  • Publicado el 10/7/2019
Tyler M.
Practice Manager
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5 /5
  • Facilidad de uso
    5 /5
  • Funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 5/10/2020

"5 Stars"

Comentarios: If you are wondering if you should, and you have spent hours searching like I have. You can stop. Theranest has got it all.

Puntos a favor: I have to say, I was scare to take on a venture of switching EHR’s. Our previous EHR was spectacular. Theranest was a lot to understand at first, and had way more features than our previous EHR. But within 1 week, we made a complete merge and once our platform was completed functional, the easiest part was bringing out clients over. The ease Theranest has instilled in their system makes it work every single penny spent.

Contras: I am not sure if any EHR does do this, but I wish merging our clients documents and implementing all of their information into our Theranest was a bit easier. But spend time getting used to the system and where everything is, and you’ll have no problem.

  • Fuente de la reseña 
  • Publicado el 5/10/2020