¿Qué es RazorSync?

Agiliza la gestión de tu servicio de fontanería con el software RazorSync para teléfono móvil, tablet y computadora. Programa, envía, emite la factura y gestiona los registros de clientes desde el campo. Visualiza los trabajos y los técnicos en un mapa, además de reprogramar y enviar para ahorrar tiempo y viajes. Los datos se almacenan en la nube, para garantizar un acceso fácil y los registros de clientes actualizan QuickBooks en tu oficina automáticamente. Los usuarios de RazorSync informan de un mayor nivel de facturación, ingresos y satisfacción del cliente. Comienza hoy una prueba gratis.

¿Quién usa RazorSync?

Franquiciadores y propietarios de negocios que proporcionan servicios en el campo (electricistas, fontaneros, contratistas generales, servicios de reparación de computadoras/electrodomésticos, etc.).

¿Dónde se puede implementar RazorSync?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)

Sobre el proveedor

  • RazorSync
  • Fundada en 2010
  • Asistencia telefónica
  • Chat

Países disponibles

Canadá, Estados Unidos

Idiomas

inglés

Sobre el proveedor

  • RazorSync
  • Fundada en 2010
  • Asistencia telefónica
  • Chat

Países disponibles

Canadá, Estados Unidos

Idiomas

inglés

Imágenes y vídeos de RazorSync

RazorSync Software - 1
RazorSync Software - 2
RazorSync Software - 3
RazorSync Software - 4
RazorSync Software - 5
Ver 6 más
Vídeo de RazorSync
RazorSync Software - 1
RazorSync Software - 2
RazorSync Software - 3
RazorSync Software - 4
RazorSync Software - 5

Comparar el precio de RazorSync con productos similares

RazorSync

40,00 US$/mes
Versión gratuita
Prueba gratis
35,00 US$/mes
Versión gratuita
Prueba gratis
No disponible
Versión gratuita
Prueba gratis
45,00 US$/mes
Versión gratuita
Prueba gratis

Funciones de RazorSync

  • Acceso móvil
  • Alertas de móvil
  • Alertas y notificaciones
  • Aplicación móvil
  • Base de datos de clientes
  • Base de datos de contactos
  • Base de datos de empleados
  • Captura de firma a través de dispositivos móviles
  • Cobro de pagos en el terreno
  • Costes de trabajo
  • Creación de informes y estadísticas
  • Creación de órdenes de trabajo
  • Cálculo de impuestos
  • Enrutamiento
  • Estimaciones
  • Facturación
  • Facturación en línea
  • Facturas personalizables
  • Firma electrónica
  • GPS
  • Gestión de calendarios
  • Gestión de clientes
  • Gestión de contratos o licencias
  • Gestión de empleados
  • Gestión de expediciones
  • Gestión de facturas
  • Gestión de inventarios
  • Gestión de pedidos de trabajo
  • Gestión de trabajos
  • Gestión de técnicos
  • Historial de cliente
  • Historial de facturas
  • Historial de servicios
  • Integraciones de terceros
  • Integración contable
  • Mensajería SMS
  • Modelos personalizables
  • Notificaciones en tiempo real
  • Pagos electrónicos
  • Pagos en línea
  • Pagos móviles
  • Panel de actividades
  • Para comerciales o contratistas de la industria eléctrica
  • Para el sector de la fontanería
  • Planificación de personal
  • Portal de autoservicio
  • Presupuestos y estimaciones
  • Previsión de trabajo
  • Procesamiento de pagos
  • Programación
  • Programación a tiempo real
  • Programación automatizada
  • Programación del mantenimiento
  • Recordatorios
  • Reserva en línea
  • Seguimiento de actividades
  • Seguimiento de equipos
  • Seguimiento de interacciones
  • Seguimiento de tiempo en línea
  • Seguimiento del tiempo
  • Seguimiento horas/gastos
  • Sincronización de calendario
  • Tiempo y asistencia
  • Varias ubicaciones

Alternativas a RazorSync

Hermoso software de contabilidad en línea alojado en la nube para pequeñas empresas. Accesible en cualquier momento y en cualquier lugar. ¡Experimenta tu versión de prueba gratis ahora!
El software y las aplicaciones móviles de control de plagas hechos a escala proporcionan visibilidad en tiempo real, lo que impulsa el crecimiento, la rentabilidad y la retención.
Wave ofrece a los propietarios de pequeñas empresas una contabilidad real de doble entrada que está integrada con el resto de las soluciones de Wave, ¡100 % gratis!
Software para automatizar procesos manuales, ahorrándote tiempo y permitiéndote hacer crecer tu negocio.
El software de gestión de servicios más rápido, fácil de usar y valioso para automatizar todo, desde el primer contacto con el cliente hasta la recepción del pago.
Vertical Market Software es una solución totalmente integrada de software de gestión de servicios, costes de trabajo y contabilidad.
Moderno sistema de registro online e innovadora comunicación con los padres.
Las aplicaciones móviles y web de ServiceTrade coordinan el personal de la oficina y los técnicos de campo para ofrecer una muy buena experiencia del cliente.
Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
Una herramienta de colaboración visual que crea una perspectiva compartida para tu equipo en cualquier proyecto de una manera divertida, flexible y gratificante.
Movista is the leading enterprise platform for workforce management, leading to flawless in-store execution and performance.
Seguimiento temporal de los empleados con aplicación móvil y GPS. Permite ver quién está trabajando, dónde y en qué proyectos; todo en tiempo real. Fácil integración de nómina
Simplifica tu empresa de servicios. Gestión del trabajo y programación completas. Gestiona clientes potenciales, estimaciones, trabajos, facturas y pagos desde cualquier lugar.

Opiniones de RazorSync

Evaluación media

General
4,3 (486)
Facilidad de uso
4,1 (486)
Atención al cliente
4,5 (486)
Funciones
4,0 (486)
Relación calidad-precio
4,3 (486)

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
50%
4
35%
3
12%
2
3%
1
1%
Will M.
Will M.
Chief Executive Officer en
Usuario de Linkedin verificado
Servicios para el consumidor, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: GetApp

Best Bang for Buck!

5,0 hace 6 años

Comentarios: I run an energy auditing / inspection firm and I have tried dozens of other apps to help automate and track our workflow. We don't fit the standard mold of service companies since a majority of our business is new construction. We don't fit the mold of production companies since we are service based. RazorSync is the only "of the shelf" solution that we could customize to fit our workflow. I have greater control and vision throughout our company now that everything is being tracked and measured through RazorSync.

Puntos a favor:

Customized statuses... Hands down our most important feature. We have several different types of inspections that have stages and steps that require both field users and office users to complete. Since we were able to customize the statuses to fit the stages of the project, I can see where everything is at a glance. I can color code the statuses by the responsible employee so that when glancing at the calendar, I know that I shouldn't see any bright yellow statuses that are over a week old... That tells me to go check on Kevin and see if he has a pulse. That type of tracking is INVALUABLE!!! I'm not waiting on reports or taking an employee's word that their tasks are completed. All the other features are great but you can find the same features elsewhere (and pay a lot more).

Puntos en contra:

Most of my cons are specific to the odd nature of our work. We routinely have different inspectors team up for a day and separate the next day and there is no way of assigning more than one employee to a task/work order. This leads to creating place holder events to indicate that the employee should look to another employee's schedule. It works... it's just a bit clunky. UI- RazorSync does not appear nearly as polished as it's competitors. Because of the functionality, I feel that it's an acceptable trade off. The web browser view is the largest problem design wise. Again, we have as many users in the field as we do in the office so half of our company uses the web browser view. If you just run through the mobile app, you probably won't notice the awkwardness.

Brenda C.
OFFICE MANAGER en EE. UU.
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

LOVE IT!

5,0 el año pasado

Comentarios: Love the way I can just put it on peoples routes and not have to remember to tell them. As long as they Sync it works wonderful.

Puntos a favor:

I do all my scheduling through this system. I love the app and what I use on the computer. I can go any where and use any computer or smart phone and get the most out of it. If there's something not quite jiving with my life I can always find a way to make this system work. I don't think I use all the features to their fullest but it's there for me once I figure it out or have them figure it out for me.

Puntos en contra:

I sometimes have to figure it out but can't think of much I don't like. When I started using it 5 years ago it was difficult till it wasn't. Everything takes some getting used to and this was some learning but not to challenging. Growing pains only.

Respuesta de RazorSync

el año pasado

Thank you for the great review Brenda! We are grateful to be able to help your business. If you ever need anything, please do hesitate to reach out to us.

Usuario verificado
Canadá
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: GetApp

A lot of potential, but falls short on some very basic requirements

3,0 hace 5 años

Comentarios: In many respects we are like most service companies. We receive a request from a customer, allocate the time, material and resources required and do the job. Typically the customer sends us a purchase order via text, email, fax, or the phone call. We have tried various to do programs, spreadsheets, google calendars, geo fencing. RazorSync was a life saver. A solution that eliminated our reliance on many of the tools we were using before. The support was great, and the limitations were minor compared to the benefits. The ability to add default items to each invoice such as driving to site are amazing. The automatic billing from the time the tech clocks on site to complete another amazing feature. The technical support amazing again. Unfortunately that is the wow factor stops.

Puntos a favor:

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.

Puntos en contra:

There is no field for a purchase order, in our days 99% of our customers use a purchase order. Integration with quickbooks desktop is at best quirky, customers created in razorsync sync to quickbooks but not the other way around. That being said, quickbooks is definitely not the easiest product to integrate with, and their tech support is often sub-par. When a tech marks a job as completed an invoice is automatically generated, which is ok for a project only requiring one visit, but not for one where multiple techs or visits are required. There are some work arounds for that, but not easy to find. When we used the sms to notify the customers that a work order was created and scheduled, most of the customers had no idea who it was coming from. The email send out looks more like an infomercial for razorsync with only a small portion of it displaying our company name and the pertinent information. Attachments can be added to work orders, but not service requests. While this might not be a big deal, at times, it would make a lot more sense to add reference documents, copies of the customer's request or notes to the service request that are visible from every work order, instead of having to attach them to each work order thereafter. The address field can not handle unit numbers at this time, and there were some issues with google verifying the address in some newer neighborhoods, and in order to fix them we have had to re-install the app. At times we have some customers providing us with an address for the work to be done, their phone number and description of the work. The system forces you to enter a name in order to create a customer. More often than not, we just use an underscore. Perhaps there could be some default values in order to speed up the process. I do not need to know more than the customers first name and phone number. The mobile apps are battery hogs on phones, so please make sure to have chargers on hand.

Brianna H.
Secretary, HR en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Okay software for the price

4,0 el año pasado

Comentarios: Razor Sync is a decent program and we are making things work the best that we can. The set up did not go as well as we were told it would and a lot of our customer information was not transferred over. I had to hire someone else to come in and move over our customer data.

Puntos a favor:

Razor Sync is user friendly for the most part and I like that all customer info is in one place with unlimited space. I like that it is a cloud based program and can be accessed anywhere.

Puntos en contra:

The software does NOT work with Quick Books as well as we were lead to believe which was the biggest factor for us when we decided to purchase. We have tried to get our Razor Sync to link to our Quick Books with tech support on multiple occasions which were unsuccessful so it has caused a lot of issues with out billing. We also have had over 6 instances where the Razor Sync invoicing and payments have caused customers to get double charged and I have had to call and have the second charge reversed. It does not show up in our Razor Sync only on the customers card statement. Also our mobile ap goes down often and our field techs can not use it.

Respuesta de RazorSync

el año pasado

We appreciate the feedback Brianna. Please reach out to support at 877-675-4395 ext. 2 so we can help with the issues you are having.

Pavel S.
President en EE. UU.
Servicios e instalaciones recreativas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

What I would like have added or changed

5,0 hace 3 años

Comentarios: I like it very much it suits our needs very well and I notice a steady improvement. So far the customer service has been great every time a call. I believe over the last 3-4 years we had a technical issue only once when Amazon servers were down or something. Will keep on using it and recommending it to my peers.

Puntos a favor:

Custom service forms. I can create a standard form for pretty much any need. I like the automatic invoicing and Quickbooks integration, gps locator for field workers and time keeping is also great

Puntos en contra:

I am not sure if it is a "con" but I wish after I import all invoices from Razorsync to Quickbooks, that the invoices already have the checkmarks for the allowed payment options, as now after I generate 50 invoices I need to open each one and checkmark the 2 payment options (bank transfer and CC). On the other hand that way I may catch a wrongly generated invoice. Another thing I don't like is when I set the recurring services/ work orders and I add a service item when I set up the recurring service (i.e. the cost of the service and a service form to be filled by our employee), the next time I set any service for this client it will include the same forma nd the same service item - so I need to go in and delete those --- is there a way to add service forms and items in a recurring service without having those aper in every later job for the same client?

Respuesta de RazorSync

hace 3 años

Thank you for the great review Pavel! We are grateful to be able to help your business. If you ever need anything, please feel free to reach out to us.