--- description: ¿Qué piensan los usuarios de Gusto? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Gusto. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gusto - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de recursos humanos](/directory/5/human-resource/software) > [Gusto](/software/131882/gusto) # Gusto Canonical: https://www.capterra.es/software/131882/gusto Página: 1 de 170\ Siguiente: [Página siguiente](https://www.capterra.es/software/131882/gusto?page=2) > Gusto hace que la nómina, los beneficios y los recursos humanos sean increíblemente fáciles para las pequeñas empresas. > > Veredicto: 4229 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Gusto? Gusto ha sido creado para empleadores modernos. Software de recursos humanos basado en la nube, fácil de usar y respaldado por soporte experto. No es necesario externalizar: Gusto te ayuda a cuidar de tu equipo como un profesional y en un tiempo récord. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.6/5** | 4229 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Gusto - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: 49,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Acceso móvil - Administración COBRA - Administración de seguros de vida - Administración de seguros por discapacidad - Administración de seguros sanitarios - Alertas y notificaciones - Análisis de datos del mercado - Base de datos de empleados - Conforme con HIPAA - Contratación de personal - Creación de informes ACA - Creación de informes/análisis - Cumplimiento tributario - Gestión de calendarios - Gestión de control de horas - Gestión de documentos - Gestión de empleados - Gestión de indemnizaciones - Gestión de la deducción - Gestión de la formación - Gestión de nóminas - Gestión de planes de jubilación - Gestión de prestaciones de empleados - Gestión de presupuestos - Gestión de recursos humanos - Gestión de revisión del rendimiento - Gestión de tareas - Gestión de ventajas - Gestión del rendimiento - Goal Setting/Tracking - Horas facturables y no facturables - Impresión de cheques - Informes de nómina - Inscripción de prestaciones en línea - Manual del empleado - Panel de actividades - Panel de comunicaciones - Perfiles de empleados - Portal de autoservicio - Portal de empleados - Portal para empleados - Preparación W-2 - Recordatorios - Seguimiento de candidatos - Seguimiento de la asistencia - Seguimiento de vacaciones/ausencias - Seguimiento del tiempo - Tablero de prestaciones - Tiempo y asistencia - Transferencia … y 3 características más ## Integraciones (en total: 124) - 15Five - 7shifts - Accelo - Aplos - Asana - Ashby - AttendanceBot - Autobooks - AvaHR - BambooHR - Bench - Boast - Bonusly - Bookkeeper360 - Box … y 109 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de recursos humanos](https://www.capterra.es/directory/5/human-resource/software) ## Categorías relacionadas - [Software de recursos humanos](https://www.capterra.es/directory/5/human-resource/software) - [Software de administración de prestaciones](https://www.capterra.es/directory/10025/benefits-administration/software) - [Programas de nóminas](https://www.capterra.es/directory/30202/payroll/software) - [Programa de reconocimiento a empleados](https://www.capterra.es/directory/30818/employee-recognition/software) - [Software de gestión de la compensación](https://www.capterra.es/directory/30667/compensation-management/software) ## Alternativas 1. [Rippling](https://www.capterra.es/software/172127/rippling) — 4.9/5 (4885 reviews) 2. [Deel](https://www.capterra.es/software/205015/deel) — 4.9/5 (4314 reviews) 3. [RUN Powered by ADP](https://www.capterra.es/software/185859/run) — 4.6/5 (1569 reviews) 4. [Paylocity](https://www.capterra.es/software/86714/webpay) — 4.3/5 (1974 reviews) 5. [ADP Workforce Now](https://www.capterra.es/software/155895/workforcenow) — 4.4/5 (7281 reviews) ## Opiniones ### "Great payroll & benefits management platform" — 5.0/5 > **Usuario verificado** | *31 de octubre de 2025* | Banca | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Good employee management and benefits management, although the offer of carriers is not as wide as other providers/brokers. It's easy to use although sometimes it takes longer to load and continue to next sections, but overall it's great for small businesses and start-up. It also provides an extensive and descriptive way to manage users and permissions. > > **Desventajas**: Customer support is good but sometimes it takes too long to solve an issue because I keep on getting redirected to a new 'specialist' on the topic. > > Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers. ----- ### "great balance between quality and price" — 5.0/5 > **Usuario verificado** | *6 de mayo de 2025* | Suministros y equipo para empresas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The interface is very intuitive and easy to use. I especially like the reporting and direct employee payments. I'd also like to highlight the onboarding tools. > > **Desventajas**: The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans. > > Gusto is a great tool for small and medium-sized businesses looking for HR efficiency. I would definitely recommend it to any team that needs effective personnel and payroll management. ----- ### "Gusto is awesome\! Best HR Software there is" — 5.0/5 > **Greg** | *28 de octubre de 2025* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Gusto is awesome\! Easiest HR system I've used. Super simple and straightforward. Has great workflows. Is so easy to understand and access as a user. > > **Desventajas**: I honestly don't have any complaints about Gusto. I've had a couple of login issues before, but nothing big stands out. > > I have loved Gusto. I've used almost all of the big payroll/HR systems and Gusto is head and shoulders above the rest. Easy to use, awesome automations, great at gathering feedback, makes sense, and more. ----- ### "Gusto review" — 5.0/5 > **Usuario verificado** | *7 de mayo de 2026* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Gusto was very user-friendly and intuitive for both administrators and employees. The platform made payroll processing, onboarding, benefits administration, and tax filings simple and streamlined. I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized system. Customer support was responsive, and the implementation process was straightforward compared to larger HRIS/payroll platforms. > > **Desventajas**: One downside of Gusto was that it can feel somewhat limited for growing or more complex organizations. Reporting customization and advanced HR/payroll configurations were not as robust as larger enterprise systems. Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or multi-state/international operations could be challenging as the company scaled. > > Overall, my experience with Gusto was very positive. It is an easy-to-use and efficient platform that works especially well for small to mid-sized companies looking for a streamlined payroll and HR solution. The system simplifies payroll processing, onboarding, benefits administration, and employee self-service, which saves a significant amount of administrative time. While it may have some limitations for larger or more complex organizations, it provides a strong user experience, reliable automation, and solid customer support for companies seeking an all-in-one HR and payroll platform. ----- ### "I'm a small business with two owners" — 1.0/5 > **Garrett** | *15 de enero de 2026* | Relaciones gubernamentales | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year. > > **Desventajas**: Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately. > > I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal. This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it. When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone. Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer. The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out. This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods. I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money. If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere. ----- Página: 1 de 170\ Siguiente: [Página siguiente](https://www.capterra.es/software/131882/gusto?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/131882/gusto) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados