--- description: ¿Qué piensan los usuarios de Survicate? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Survicate. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Aplicaciones para hacer encuestas](/directory/30092/survey/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.es/software/132914/survicate Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.es/software/132914/survicate?page=2) > Registra más comentarios de los usuarios y brinda una mejor experiencia al cliente con encuestas. Usa las más de 20 integraciones nativas. > > Veredicto: 99 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Survicate? Customer feedback surveys for scaling companies ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.6/5** | 99 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Survicate - **Ubicación**: Warsaw, Polonia - **Constitución**: 2013 ## Contexto comercial - **Precio inicial**: 0,00 US$ - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Detalles de precios**: Survicate offers 4 plans: Free: $0/month Essential: $79/month ($65 per month billed annually) Professional - $159/month ($129 per month billed annually) Ultimate - $349/month ($289 per month billed annually) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés, polaco - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudí, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funcionalidades - A/B Testing - Alertas y notificaciones - Análisis de búsquedas de usuarios - Análisis de sentimientos - Análisis de tendencias - Análisis visual - Arrastrar y soltar - Automatización proceso/flujo de trabajo - Biblioteca de preguntas - Comentarios anónimos - Comentarios constantes - Comunicación multicanal - Contratación de personal - Creación de informes y estadísticas - Creación de informes/análisis - Creación y diseño de formularios - Creador de encuestas - Cuestionarios de respuesta múltiple - Distribución multicanal - Encuestas y comentarios - Estructura de encuesta CSAT - Estructura de encuesta NPS - Estudios de pulso - Gestión de abogados - Gestión de campañas - Gestión de comentarios - Gestión de encuestas/sondeos - Gestión de la experiencia del cliente - Gestión de los comentarios negativos - Gestión de respuestas - Live Results Sharing - Lógica de exclusión - Modelos personalizables - Métricas de rendimiento - Notificación de opinión de usuario - Panel de comunicaciones - Participación del cliente - Personalización de URL - Preguntas personalizables - Rama de preguntas - Real-Time Analytics - Real-Time Reporting - Recopilación de datos multicanal - Segmentación - Segmentación de clientes - Seguimiento de conversión - Seguimiento/Análisis de uso - Sondeos en línea - Supervisión de opiniones - Visualización de datos … y 7 características más ## Integraciones (en total: 68) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip … y 53 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Aplicaciones para hacer encuestas](https://www.capterra.es/directory/30092/survey/software) ## Categorías relacionadas - [Aplicaciones para hacer encuestas](https://www.capterra.es/directory/30092/survey/software) - [Software de automatización de formularios](https://www.capterra.es/directory/10023/forms-automation/software) - [Software para el éxito del cliente](https://www.capterra.es/directory/30961/customer-success/software) - [Herramientas para medir la satisfacción del cliente](https://www.capterra.es/directory/30541/customer-satisfaction/software) - [Software NPS](https://www.capterra.es/directory/32075/nps/software) ## Alternativas 1. [Typeform](https://www.capterra.es/software/137289/typeform) — 4.7/5 (945 reviews) 2. [SurveyMonkey](https://www.capterra.es/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 3. [Jotform](https://www.capterra.es/software/158456/jotform-4-0) — 4.7/5 (2795 reviews) 4. [QuestionPro](https://www.capterra.es/software/135455/questionpro) — 4.8/5 (522 reviews) 5. [Connecteam](https://www.capterra.es/software/153140/connecteam) — 4.6/5 (5060 reviews) ## Opiniones ### "Perfect for support and surveys" — 4.0/5 > **Alberto** | *21 de octubre de 2024* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's very easy to use, intuitive, dynamic and friendly. With more options time to time. > > **Desventajas**: Expensive. Sometimes the support is not always online. > > My overall experience with Survicate has been excellent. Its seamless integration with Intercom has allowed us to easily collect and analyze customer feedback directly within our communication flow. Setting up surveys is intuitive, and the variety of survey templates helps us quickly gather relevant insights. The real-time data reporting has been invaluable for making data-driven decisions, improving customer satisfaction, and identifying areas for product improvement. Additionally, the ability to target specific user segments ensures we’re collecting feedback from the right audience at the right time. Overall, Survicate has significantly enhanced our feedback collection process ----- ### "Great tool for collecting feedback both on web and app" — 5.0/5 > **Damian** | *14 de agosto de 2024* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Easy of use, pricing, versatility, scalability, support, integration with other tools, "topics" functionality... it was a great discovery for us and offers all we need for our end-user surveys. > > **Desventajas**: For our necessities I have no complaints about it. Maybe more design options, but they release new features from time to time. > > At our company, we use Survicate to collect feedback from our users across our different sites, in different languages, both on the web and in the app. We love the versatility of creating segments and showing a specific survey to a specific group of users. Plus, we link these surveys to our screen recording software, so we have the feedback and what the user did in the meantime - a great mix to solve problems. ----- ### "Easily integrated tool for connecting surveys with our marketing services" — 4.0/5 > **María** | *14 de noviembre de 2024* | Aprendizaje en línea | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Survicate has provided us with a quick and easy integration for implementing entry and exit surveys during our user registration process. This allows us to connect our own marketing tools with specific user responses, enabling us to analyze sign-ups and drop-offs on our platform and gain valuable insights to improve user retention and satisfaction. With Survicate, we can also create advertising banners in very little time, specifying the target audience we want to reach. > > **Desventajas**: For our business needs, it would be useful to manage multiple languages within a single survey, without having to duplicate surveys. We would also find it helpful to have more options for button navigation to create different branching paths within the survey flow. ----- ### "Happy customer review" — 5.0/5 > **Agustin** | *13 de agosto de 2024* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The UI is amazing, super easy to understand and the AI to create new surveys is an interesting new feature. > > **Desventajas**: I had some feedback on some features but it looks like they might take some time to implement them. Also, the fact that you loose you can't pool a report from all the surveys together is not ideal. I feel they can improve the reporting part and the integration with ZD so that you could have all in Explore. > > all in all I'm pretty satisfied with Survicate, they do what they say, the customer support is definitely out of this world and one of their strengths. ----- ### "The best survey tool :)" — 4.0/5 > **Luciana** | *8 de enero de 2025* | Aprendizaje en línea | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Its ease to use, allows you to quicly create targeted surveys, helping to gather valuable feedback direcly from users. Its really simple to use and to launch. So it really help me , since recruite users to gather quantiative and qualitative feedbacks. It has multiple formats. And analyzins results its really easy, with clear dashboards and easy exports. > > **Desventajas**: Sometimes , survicate has issues with audience targeting, where surveys in wrong language start appearing on pages that shouldnt have them. Additionally, im currently experiencing a lack of responses to surveys, and im not sure why. It doesnt seem to be related to user behavior - it feels like something within the tool itself. This means Ill need to open support ticket, which is frustating. It would be helpful if the tool could automatically detect issues or notify users when something goes wrong. More comprehensive dashboards and integrations with tools like maze would also be a great addition. Another pain point is uploading specific users lists - currently, it has to be done one by one, which is extremely time - consuming. There should be an option to upload entire lists to create targeted segmentes more efficiently. > > My experience has been positive in terms of easy use, survey customization . However, occasional issues with audience targeting, lack of notifications for erros, and the manual process for uploading user lists can be frustating. Despite these drawbacks, it remains a valuable tool for gathering user feedback. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.es/software/132914/survicate?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/132914/survicate) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados